dimension data corporate overview presentation (us)

accelerate your ambitionDimension Data corporate overview

We’re a

USD 6 billion business

with a remarkable

30 year track record

Started

1983

‘Stop the

bleeding’

2003

‘Profitable

growth’

2005

People

and culture

2009

Brand

refresh

2011

Launched

cloud

services

2012

Managed

ICT Cloud

services

2010

Global

expansion

via acquisition

1990s

Services

‘world best’

Technology

leadership

2008

Aquired

NextiraOne

2014

Dimension Data today

2013 global

revenues of

USD 5.8

billion

73% of Global Fortune 100 and

59% of Global Fortune 500

are Dimension Data clients

Client-centric,

services-focused

business

Extensive experience in

emerging

markets

Over 23,000 employees

with operations in

58 countries

across 5 regions

Over

6,000clients across all

industry sectors

Wholly-owned subsidiary of the NTT Group

$128

billion total revenue

Network

coverage in

160 countries and

regions

Direct

presence in

69countries

and regions

80%

of Fortune

Global 100

choose NTT

Group

World #1

Telco in

revenue

227,000employees

Our business breakdown by revenue FY13

Other 4%Cloud 1%

Systems Integration 77%

Express Data 12%

Internet Solutions 6%

Product

Service

6040

5743

5941

4060

4951

ASIA PACIFIC

Revenue 3%

operating profit (11%)

operating margin 6%

employees: 3,913

offices: 50 in 13 countries

certifications: 2,570

AUSTRALIA

revenue (1%)


operating margin 3%

employees: 1,461

offices: 18 in 5 states/territories


MIDDLE EAST & AFRICA

Revenue 13%


operating margin 4%

employees: 3,325


(additional 8 countries with Plessey presence)


AMERICAS

Revenue 8%

operating profit 79%

operating margin 2%

employees: 1,258


certifications: 907

EUROPE

Revenue 6%

operating profit 16%

operating margin 5%

employees: 2,175



Systems Integration | FY13 regional review

our purpose

Deliver exceptional value to

our clients through our great people

DeliverWe achieve client value

through excellent,

consistent delivery

Our clientsOur clients are at the

center of everything

we do

Our peopleWe go the extra mile,

we deliver

Exceptional valueTechnology solutions to

enable, operate and

transform our clients’

businesses

Our services focus is on

accelerate your ambition 15

Click to edit Master title style

we

operatewe

transformwe

enable

Delivering client value


Click to edit Master title styleDelivering client value

we

operatewe

transformwe

enable



we

operatewe

transformwe

enable

Technology Infrastructure

Technology

solutions that

deliver value



we

operatewe

transformwe

enable

People expertise

Leading technology

Local and global

Geographic footprint

Quality execution

Cost-competitive

Quality operations

Optimize technology

Transition operations

Tower-based IT

outsourcing

Innovative commercials

Finance

Innovative technology

solutions

ITaaS

Lower cost

Increase revenue

Customer experience

Improve performance

Reduce risk



Managed services

& IT outsourcingITaaS

System

integration

Our technology focus is on

Network as the Platform

End-user

Computing

Next-generation

data center

Communications

Security

Network as the Platform

Communications Next-generation

data center

End-user

computing


clientschoose us

Why


clientschoose us

Why

Systems

integration

heritageExpertise

Depth &

breadth of

products and

services

Lifecycle of

service

approach

‘We deliver’


we deliver

value

Our differentiators

technology solutions aligned to business

challenges

services that

support clients across all stages of their IT

journey

deep technical expertise in our

areas of focus

local in-country

support services

local language capabilities

customized and

tailored solutions that

meet client needs

management of multi-vendor, multi-geography,

multi-cultural

environments

on-time and

on-budgetdelivery

Our credentials

over 70% of Dimension Data

staff speak more

than one language

Over 5,800

networking

certifications

across multiple

technologies

4,000 people

delivering

outsourced contact

center solutions

around the world

Over 100 outsourcing

clients around the worlddirect offering

in over 58

countries We have over 7,100 ITIL

Foundation certified

individuals

Over 2,200 data center

certifications from

multiple vendors


Dim

ensio

n D

ata Manufacturing

Media &

communications

Pharmaceutical

Natural resources

Financial services

Public sector

Sport & hospitality

Travel & transport

Healthcare

Retail

Professional services

Technology

Energy & utilities

Education

Real estate & construction

Ve

rtica

l ma

rke

t focu

s

Supporting Electrocomponents’

global expansion goals“One of the things that attracted us to

Dimension Data was their global footprint.

Because we’re a global organization, we

need a vendor who can supply in that way.”

A bank-in-a-box

for ING Direct“The bank-in-a-box is a major strategic enabler

for our business. We’ve reduced the amount of

time it takes to provision a full version of the

bank from 3 months down to 10 minutes”

Kathmandu takes great outdoor

adventure products to market faster“Dimension Data’s cloud has provided freedom

from constraint in our infrastructure.”

Building the world’s most

sophisticated port for DP World“Dimension Data delivered an integrated,

end-to-end data center and IT infrastructure

solution for the entire terminal systems

architecture at London Gateway ‘super port’.”

accelerating clients’ ambitions

One of only 5EMC Platinum

partners covering SI,

SP and reseller

Cisco Gold Partner

in every region where we operate

Global Microsoft Partner

of the Year awards –more than any other

partner globally

More Cisco CCIEs than anyone else in the

world, including Cisco

Global EMC partner in

40 countries

Over 800 VMware

certifications globally

Microsoft certifications and

Microsoft Certified Professionals

Partnerships, certifications and awards

934

5,100 VMware

Global

Partner in

40countries 14

One of 6 global Avaya Platinum Partners

Partnerships, certifications and awards

McAfee’s only Global Solution

Provider partner

Blue

Coat only global

BTSP partner

700 Citrix certifications

Check Point

Partner in

27countries

Over 150 Genesys certifications

79 Polycom

certified

individuals

hold 138technical

accreditations

Global Strategic Systems

Integration Partner

to Citrix Systems 2012, 2013

Preferred Partners

Dimension Data Preferred partners across an

additional 114 countries

Our preferred partners

Independent experts

Gartner does not endorse any vendor, product or service depicted in its research publications, and does not advise technology users to select only those

vendors with the highest ratings. Gartner research publications consist of the opinions of Gartner's research organization and should not be construed as

statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or

fitness for a particular purpose.

A leader in Gartner’s Magic

Quadrant for Communications

Outsourcing and Professional

Services,

Eric Goodness and Christine

Tenneson, 21 October 2013

for 3 years running

www.gartner.com/technology/reprints.do?

id=1-1M5RW5V&ct=131024&st=sg

Leader in Verdantix Green

Quadrant for

Sustainable Technology

Services (Global), 2013

A challenger in Gartner’s Magic

Quadrant for Managed Hosting,

North America, Douglas Toombs,

Lydia Leong, Bob Gill, Tiny

Haynes, Gregor Petri,

9 April 2013

www.gartner.com/technology/reprints.do?i

d=1-1EZO97N&ct=130410&st=sg

Dimension Data’s cloud

outperforms leading vendors

In third-party evaluation by the

Tolly Group, 2013

dimension data corporate overview presentation (us)

Documents

express data

data center

complementary business

business rationale

ntt groupworld

global fortune

fortune global

group revenue