Alex CorkranMalaysia AveryKarina MaciasEric BrittonBoolean Nguyen

DINING COMMONS REPORT

Are you satisfied with the food the Dining Commons serves? Yes or no? Why?

89% No11% YesA majority of the students agree that the food served at the dining commons

isn’t acceptable.

SURVEY QUESTION 1

Are you aware of your calorie consumption at the Dining Commons? 43% Yes 57% NoSome people are aware but the majority of people do not know how many

calories they consume. This number should be 100% Yes.

SURVEY QUESTION 2

What do you order most from the Dining Commons?8 Blue Plate5 Grill4 Salad4 Pizza3 Sandwich2 Mexican2 Rice BowlThis shows that people do have their favorite options and not one specific

thing is the most popular. It depends on the person

SURVEY QUESTION 3

If you can change or add something to the Dinning Commons, what would it be?

SushiFast food (Panda Express, Subway, Carls Jr.)More cultural foodsBetter Mexican foodsMore drinksMore dessertsMenu with nutrition factsThese answers show that there are lots of things that can be done to improve

the dining commons and how the students aren’t happy with how it is.

SURVEY QUESTION 4

Would you want the nutrition facts to be posted at each station at the Dining Commons?

85% Yes15% NoThis tells us that having the nutrition facts available at each station is almost

unanimously wanted

SURVEY QUESTION 5

Would you pay extra for more nutrient rich (healthy) foods? Yes or no? Why?

60 % Yes40 % NoThese answers show that people care about their health and money isn’t really

an option when it comes to health.

SURVEY QUESTION 6

Would you pay extra for better quality of food? Yes or no? Why?79% Yes21% NoThese answers show that the students aren’t satisfied with the food quality and

would pay extra for the quality to improve.

SURVEY QUESTION 7

Are you happy with how the food is prepared? (safety, health) Yes or no? Why?

54% No46% YesMore than half the people aren’t happy with how the food is being prepared.,

which means there needs to be change.

SURVEY QUESTION 8

Do you support the addition of fast food chains to add a greater variety? Yes or no? Why?

86% Yes14% NoThis shows that college kids love fast food and that there should be fast food

chains added.

SURVEY QUESTION 9

Any complaints in general?Hate Ozzi containersFood sucksMore varietyBetter wrapped burritosToo expensive

SURVEY QUESTION 10

Why don't we have healthier food options? Include the responseBeef don’t really vary in calorie, the average hamburger is calc

in the nutrition fact to include mayo , Mc Donalds full of preservative, we have natural shit; customer makes the decisions, very little demand for healthier foods or any food, they had soy milk before but didn’t sell; presentation was changed and purchase went up.They have whole wheat crust

Include your analysis/thoughts on the responseThis means that if the customers don’t want the food, the

dining center will not have it. If the option isn’t selling well, it will be removed.

Professional Interview Question 1

13

Professional Interview Question 2

 What are the future plans for the DC?2.partially baked bakery, supposedly lower price this way,

partnership with beooaluna; always undergoing change(depends on demand); They would like feedback. They apparently really listen to feedback.

14

How did the DC get to what it is today?originally did not have that room with cashier; didn’t have grill

and such or seating areas, 50 different pizzas, kungpow used to cook food on a wok but couldn’t keep up; Jason says we considerably more items than other campuses for what we pay for

The dining center was originally only the inner room, meaning we did not have the yogurt bar, or the grill. They were also experimenting with what pizzas the customers may like, up to 50 pizzas were tested. The stand kungpow used to cook on a wok, but that is no longer done because it will not keep up in speed with customer needs now.

Professional Interview Question 3

15

How did you establish the food prices on each item? 4. labor cost, benefits, function costs, raw food (produce or

bag of rice 40% increased), prepackaged is up 50%, commodities market is volatile right now such as chicken, beef, proteins; prices fluctuates; less cattle cause wheat cut, Cost 98 cent to make a dollar 2% profit, dent service and such

The cost of labor, worker benefits are considered when calculating the price. Not only that, but the base cost of the food (the price paid to buy the ingredients in the first place) is part of the cost also. Then, the final product is marked up between 40% to 50%

Professional Interview Question 4

16

How do you guys get your produce?primary produce perhana in Turlock, CA. M-F(huge supplier),

K.D wiluy farms (smaller company 30 miles from here, shasky farm (packaged nuts, peaches,plums seasonal fruits cheap), tries to be local as possible to lower price

They have a few partners that they work with, one being US Food Service, which is fairly popular across the country. The rest of the partners are Perhana, KD Wiluy Farms, Shasky Farm. These are local sources and they do intentionally try to stay locally.

Professional Interview Question 5

17

What are the most popular items in the DC?Breakfast sandwiches and cereal, caliente for lunch and blue

plate, hamburger, chicken strips, pizzaDuring breakfast, most people get the breakfast sandwiches

and as well as cereal. For lunch and dinner, people mainly want hamburgers, chicken strips, pizza, and items from the blue plate.

Professional Interview Question 6

18

Professional Interview Question 7

Why isn’t there more food selection?7. not enough space, not just stands but food storage too, he

tries to offer other things in the marketplace. Organic salad bar costs 40-60% more expensive and not necessarily healthier

There isn’t enough space to store the food in the back or space to serve the food. There also isn’t enough suggestions. I feel like Jason Souza also meant that there isn’t enough feasible suggestions. Feasible suggestions being suggestions that will actually sell and make them profit.

19

If we were to change our supplier, how much would prices go up?

8. other sources cannot meet demands, they don’t have liability, the average produce travels 2k mile but not here, goal is to go to local vendors, US FOOD SERVICE(everyone uses this); otherwise another source

Didn’t really get a straight answer for this. They try to get food from partners that are as local as possible.

Professional Interview Question 8

20

How much would it cost to have fast food chains on campus such as subway, panda, etc?

9.buildings, space is required, this may change the way meal way plans work, we’re years from that; they have to pay rent and franchise fees

Professional Interview Question 9

21

Are there any future plans to change what the DC serves?Yes, They would like feedback. They apparently really listen to

feedback.They are constantly undergoing change to what the DC

serves. Jason claims that they are always looking for feedback, and the DC may change accordingly to those feedback.

Professional Interview Question 10

22

If enough students suggest a new recipe, would the DC take it into consideration, and make it?  

yesYes, Jason claims that they are constantly trying to get

feedback from the customers. One thing that has changed due to a customer suggestion is the implementation of the grilled chicken breast and brown rice.

Professional Interview Question 11

How will what you discovered from the surveys inform your proposal?

From what we discovered from the surveys it informed our group on what the students agree upon are the most prevalent issues, so we know what to focus on most in our proposals.

How will what you discovered from the interview inform your proposal?

What we discovered are that the dining center takes suggestions and that they won’t serve an option that won’t sell. What my proposal will contain is certain healthier food options that will sell. What I may also propose is a change in the ingredients for the foods.

Overall thoughts on our findings