CONNECTIONS YOU CAN COUNT ON

OUR ALWAYS ON GUARANTEE MEANS

When your customers connect with one of our

market leading electricity and gas suppliers, their

services will be connected on the day they move in.C

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*Visit agents.directconnect.com.au/guarantee for full terms and conditions

Direct Connect takes pride in our vision to make moving easier and have invested

heavily in the real estate industry, taking time to understand the demands of your business

We have developed market-leading products to help remove the hassle of moving for you

and your customers, and this commitment continues with the introduction of the

Always On Guarantee

OUR ALWAYS ON GUARANTEE ENSURES:

HOW WE DELIVER THE ALWAYS ON GUARANTEE:

GUARANTEED CONNECTIONSWe guarantee that when your customers connect with one of our market leading electricity and gas suppliers, their services will be connected on the day they move in. If this does not occur we will assess their situation, provide a prompt resolution and cover reasonableout of pocket expenses resulting from the connection delay.*

CUSTOMERCONTACT

We guarantee to contact customers within 24 hours of receiving their application.

DEDICATEDMOVINGADVOCATES

We guarantee to provide the best outcome, as we are experts in the moving process.

MARKETLEADINGSUPPLIERS

We guarantee your customers will be connected to a choice of leading suppliers.

LOCAL CALL CENTRE

We guarantee they will speak to a real person from our local call centre in Melbourne. agents.directconnect.com.au/guarantee

1300 558 169

CALL OUR DEDICATED MEMBER SERVICES TEAM

FOR MORE INFORMATION

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