directing-principles of management
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TRINITY INSTITUTE OF PROFESSIONAL STUDIESSector – 9, Dwarka Institutional Area, New Delhi-75
Affiliated Institution of G.G.S.IP.U, Delhi
BCA
(Second Semester)
Principles of Management
20104
Directing
By: Saguna KhajuriaAssistant Professor
TRINITY INSTITUTE OF PROFESSIONAL STUDIESSector – 9, Dwarka Institutional Area, New Delhi-75
Directing
• It deals with the steps a manager takes to get subordinates and others to carry out plans.
• Elements of Directing
– Communication
– Leadership
– Motivation
– Supervision
TRINITY INSTITUTE OF PROFESSIONAL STUDIESSector – 9, Dwarka Institutional Area, New Delhi-75
Nature of Directing
• Concerned with human factor
• It is a pervasive function
• It is a continuous function
• It is a link between planning & Control
• It is oriented towards performance
• Chain of command
TRINITY INSTITUTE OF PROFESSIONAL STUDIESSector – 9, Dwarka Institutional Area, New Delhi-75
Importance of Directing
• Action is initiated
• Organizational goals are achieved
• Efficiency is ensured
• Better human relations are achieved
• Changes are facilitated
TRINITY INSTITUTE OF PROFESSIONAL STUDIESSector – 9, Dwarka Institutional Area, New Delhi-75
Techniques of Directing
Delegation
SupervisionIssuing
Orders and Instructions
TRINITY INSTITUTE OF PROFESSIONAL STUDIESSector – 9, Dwarka Institutional Area, New Delhi-75
Directing- Motivation
• Motivation is-
– A personal and internal feeling
– Produces goal directed behavior
– Is a continuous process
– Is complex
– Is system oriented
– Can be either positive or negative
TRINITY INSTITUTE OF PROFESSIONAL STUDIESSector – 9, Dwarka Institutional Area, New Delhi-75
Process of Motivation
TRINITY INSTITUTE OF PROFESSIONAL STUDIESSector – 9, Dwarka Institutional Area, New Delhi-75
Types of Motivation
Pecuniary
• Financial incentives
• Wages/Bonus/payments etc
Non-Pecuniary
• Non-Financial incentives
• Psychological & emotional satisfaction, status, responsibility, Job security etc.
TRINITY INSTITUTE OF PROFESSIONAL STUDIESSector – 9, Dwarka Institutional Area, New Delhi-75
Motivation Techniques
Carrot & Stick Approach
Job Enrichment
TRINITY INSTITUTE OF PROFESSIONAL STUDIESSector – 9, Dwarka Institutional Area, New Delhi-75
Theories of Motivation
• Maslow’s Need Hierarchy theory
TRINITY INSTITUTE OF PROFESSIONAL STUDIESSector – 9, Dwarka Institutional Area, New Delhi-75
Theories of Motivation
• Herzberg’s two-factor theory• Maintenance or Hygiene Factor
• Motivational Factors
• McGregor’s Theory X & Theory Y
• Ouchi’s Theory
• McClelland’s Theory
TRINITY INSTITUTE OF PROFESSIONAL STUDIESSector – 9, Dwarka Institutional Area, New Delhi-75
Directing-Leadership
• It is the quality of behavior of a personwhereby he is able to persuade others to seekgroup goals enthusiastically.
• It is a function of 3 factors:• Leader
• Follower
• Situation
TRINITY INSTITUTE OF PROFESSIONAL STUDIESSector – 9, Dwarka Institutional Area, New Delhi-75
Functions of Leadership
Setting goals Organizing Motivation Coordination Representation Control
TRINITY INSTITUTE OF PROFESSIONAL STUDIESSector – 9, Dwarka Institutional Area, New Delhi-75
Leadership: Role & Importance
• Providing inspiration to employees
• Securing cooperation
• Creation of confidence
• Providing conducive environment
• Building higher morale
• Facilitation of change
TRINITY INSTITUTE OF PROFESSIONAL STUDIESSector – 9, Dwarka Institutional Area, New Delhi-75
Types of Leader
Intellectual Autocratic Democratic
Persuasive Creative Institutional
Charismatic Transformational Transactional
TRINITY INSTITUTE OF PROFESSIONAL STUDIESSector – 9, Dwarka Institutional Area, New Delhi-75
Styles of Leadership
Autocratic/ Benevolent
Participative/Democratic
Laissez Faire/Free Rein
TRINITY INSTITUTE OF PROFESSIONAL STUDIESSector – 9, Dwarka Institutional Area, New Delhi-75
THANK YOU
• Keywords: Directing, Motivation, Leadership, Communication, Planning, Control, Delegation, Supervision, Pecuniary, Maslow's needs, Theory X, Theory Y , Leadership, Coordination, Control, Autocratic, Democratic, Laissez Faire