Directions for Curbside Pickup Service

Downtown Library Monday - Friday, 10am-4pm Call 928-213-2333 East Flagstaff Community Library Mondays & Wednesdays, 2pm - 6pm Fridays & Saturdays, 10am - 2pm Call 928-213-2348

1. You must call the appropriate library BEFORE coming to pick up your hold. We will

need your library card number and name. If you do not have Internet access to

place holds from home, you may call 928-213-2331, and the Downtown Library

Reference Department will be happy to assist you.

2. Once library staff have pulled your available holds, the items will be checked out

to your account and bagged.

3. When you arrive at the library, please observe social distancing if there are others

waiting to pick up holds; waiting squares have been marked off on the East-facing

entrance ramp at the Downtown Library, and on the sidewalk in front of EFCL.

4. For the Downtown Library, once at the top of the ramp, wait on the last square,

and call the library again. Be ready to give us your library card number and name

again, and let us know you are here to pick up your hold. For EFCL, you may call

from your car. We will then place your hold on the table outside the front doors;

please wait until the doors have closed to retrieve it.

Please note that holds placed may not be available the same day! If you have not yet received notification that your holds are available, there is no guarantee that

your items will be ready. Our ability to fulfill your requests on the same day is con-tingent upon staff availability. To ensure your holds are ready when you arrive,

please call ahead.