director industry development jo upward forward looking statements – caution advised certain...
TRANSCRIPT
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Director Industry Development
Jo Upward
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FORWARD LOOKING STATEMENTS – CAUTION ADVISED
Certain statements in this presentation are forward-looking and are made in reliance on the safe harbour provisions of the US Private Securities Litigation Reform Act of 1995. These statements include, without limitation, those concerning: BT's plans for transformation of its networks; benefits to customers of the 21CN programme; key milestones and expected timetable for delivery of 21CN; and the benefits in relation to, for example interconnect, convergence and broadband
Although BT believes that the expectations reflected in these forward-looking statements are reasonable, it can give no assurance that these expectations will prove to have been correct. Because these statements involve risks and uncertainties, actual outcomes may differ materially from those expressed or implied by these forward-looking statements
Factors that could cause differences between actual outcomes and those implied by the forward-looking statements include, but are not limited to: material adverse changes in economic and financial markets conditions in the markets served by BT; supplier arrangements; future regulatory actions and conditions in BT’s operating areas; technological innovations; developments in the convergence of technologies and the anticipated benefits and advantages of new technologies, products and services, including broadband, not being realised
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AGENDA
10.30 Welcome and Introduction Jo Upward10.35 21CN Migration Proposal Consultation Process Jo Upward10.45 21CN Migration Proposal and Key Strategic Elements
Matt Beal11.00 21CN Migration Proposal Detail Matt Beal
Operations DetailOperational Risks and Issues
11.20 Introduction to Migration Delivery Team
The Way Forward Deb Covey
11.30 Q & A All 12.00 Close Jo Upward 12.10 Lunch
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NATIONAL MIGRATION PROPOSAL:
CONSULTATION FRAMEWORK
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NATIONAL MIGRATION PROPOSAL:CONSULTATION FRAMEWORK
SCOPE:
BT will consult specifically on its proposed Migration Plan as part of the consultation on 21CN
OBJECTIVE & TIMESCALES
present as clear a view as possible of the Migration Plan, including aspects where changes can be considered, and those that cannot, e.g. end date.
commences in October with a formal statement of closure expected in January.
Migration Plan published to key stakeholders from February.
CAVEAT
the published Migration plan, which covers a 5 year term, will be subject to regular review within the I&M working group, and inevitably will be subject to change.
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WHY ARE WE CONSULTING?
Goal:
Production of a Plan of Record for business planning purposes
BT does not have all the answers
BT seeks views on the most appropriate and timely approach to:
Reach acceptable solution to all parties – recognising the schedule will be fine tuned to reflect operational needs as migration proceeds
Effective change control management
Minimising & anticipating the impact on customers
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FIT WITH EXISTING CONSULT 21 PROCESS
Migration Proposal Consultation
Operationally under the umbrella of the I&M working group
Co-Chairs – Chris Danzelman (C&W), Mike Cook (BT)
may include separate ‘community of interest’ sub groups
End user communications
Customer Migration Communications working group communications programme to support public dissemination of
this information
Appropriate, timely and relevant
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Pre-Consultation
(22/9-20/10)
• Framework & Enablers
Consultation
(21/10– 16/12)
•Multi/Bi-Lateral Consultation
NATIONAL MIGRATION PROPOSAL: CONSULTATION PROCESS OVERVIEW
Revised National Migration Proposal
21/10
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NATIONAL MIGRATION PROPOSAL:PRE-CONSULTATION PHASE
Pre-Consultation Goals:
Answers to the questions:
key topics for the Consultation phase
appropriate structure for consultation: multi-lateral v bi-lateral discussion
additional information required for meaningful consultation on the NMP
industry view regarding operational disputes process envisioned in the TSR Undertakings
written views and comments on the issues raised in the NMP
22/09 National Migration Proposal (iteration 1) issued to industry
04/10 National Migration Proposal Information Exchange Event
07/10 Pre-consultation closes
19/10 Implementation & Migration Working Group
Consultation phase approach (21/10 – 16/12)
Timetable for additional information
Overview of Comments & BT approach
Overview of Change Control & Dispute process
21/10 National Migration Proposal (iteration 2) issued to industry
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NATIONAL MIGRATION PROPOSAL:CONSULTATION PHASE
What we are consulting on: Operational impact of timing Sequencing Specific event driven freeze
periods Sensitive customer impact Forecasted cost optimisation NGN business plans Re-use of ‘stranded assets’
Other issues raised within scope from the pre-consultation
21/10
National Migration Proposal (iteration 2) issued to industry
22/10 – 02/12/05
Multi/Bilateral Consultation Communities of interest
02/12 - 16/12
Consultation conclusion 01/2006
Formal issue of National Migration Plan
02-03/2006
Publication of the National Migration Plan
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NATIONAL MIGRATION PROPOSAL:
KEY STRATEGIC ELEMENTS AND DETAIL
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Director 21 CN Solution Definition and Delivery
Matt Beal
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NATIONAL MIGRATION PROPOSAL:STRATEGIC IMPORTANCE
To ensure a smooth transition to the UK’s advanced communications network for the future:
BT recognises the importance of gaining industry involvement before the Migration Plan is finalised
BT remains committed to give as much advanced notice as possible of its 21CN intentions
The information is provided to elicit feedback and to enable industry to undertake preliminary:
Business planning
Capital investment programme planning
Resource planning
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NATIONAL MIGRATION PROPOSAL:INFORMATION OVERVIEW
Topology of 21CN Network
Deployment of MSANs
Mass migration to the 21CN network
Consultation principles
Aim: Sufficient information for CPs to determine how and when they need to change their existing switch network to effectively interconnect with 21CN
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NETWORK TOPOLOGY
Inner Core SitesCirca 8 sites.Fully meshed – 10Gbit/s links.Transmission layer resilience.Full service functionality.
Outer Core SitesCirca 12 Sites.At least triple -parented off Inner Core – 10Gbit/s linksSome sideways links.Transmission layer resilience.Full service functionality at most sites.
Metro SitesCirca 86 sites.Dual-parented off Core – 10 & 2.5Gbit/s links.Resilience via IP MPLS Fast Re Route
Tier 1 MSAN Sites Circa 1100 sites.Ethernet carried directly over high-capacity fibre-optic links
MSAN SitesCirca 4400 sitesEthernet carried over GFP/SDHSingle parenting is allowed when it is not practical/possible to have dual homed routes.
c8 sites
c20 sites
c106 sites
c1200 sites
c5600 sites
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NATIONAL MIGRATION PROPOSAL:
KEY STRATEGIC ELEMENTS AND DETAIL
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MSAN DEPLOYMENTInformation disclosure:
List of Metro and core node sites
Specific building address available via NISCC
List of Tier 1 MSAN sites
List of other MSAN sites
0
50
100
150
200
250
300
350
400
450
500
East Midlands East of England London North EastNorth West Northern Ireland Scotland South EastSouth West Wales West Midlands Yorkshire and The Humb
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MASS MIGRATION ROLLOUT
Information disclosure:
PSTN concentrator associated with each number block
For each PSTN concentrator, we are providing: Quarter when traffic associated the concentrator is scheduled to be
migrated onto the 21CN network
The 21CN infrastructure details involved in supporting traffic from the concentrator:
MSAN
1st and 2nd choice Metro nodes
For each Metro node we are providing the 1st and 2nd choice NGS switch that will carry traffic
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MASS MIGRATION – THE UK IMPACTMarch 2007 March 2008 March 2009
March 2010 March 2011
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MIGRATION CHECK LIST REFINEMENT
Planning Phase: High-level SAN – identifying DLE and time window, and receiving feedback from CPs
Detailed SAN – identifying routes, E1’s, transmission affected & specifying verification checks
Implementation on timescales and method statements
Agreement on costs
Communications provider infrastructure migration Establish network freezes
Network changes as per detailed SAN
Post-migration verification checks
End-user service migration Mitigating end-users concerns
Patching to move services to the 21CN network
Post-migration verification checks
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SERVICE MIGRATION PLANS:PSTN AND BROADBAND MIGRATIONSchedule plans for between 2 and 9 DLE transfer per week
(equating to approx 150K lines).
Planned for simultaneous migration of PSTN and BB.
Data freeze periods will be discussed and agreed through the IMWG forum.
Synchronised data will be maintained for a month period following migration for the event that regression and fallback is necessary.
Business continuity success gate criteria must be achieved prior to any migration, co-ordinated from an Industry linked command and control centre.
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OPERATIONAL READINESS
1. Service Migration & Continuity
•Customer Engagement
•CP Migration Plans•Product & Service
Migration
3. Business Continuity &
Response•Measurement•Response•Management
Control
2. Operational Readiness
•De risk implementation
•Compliance to requirements
•Based on end-end impact
COMPARATIVE IMPACT
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STRUCTURED CONTINUITY PLAN
Provides structured responses to problems related to mass migration
Protects Customer Service
Operations for BT, its Customers and their customers
Avoid “Disasters” through preparation and learning
Based on established “BAU” arrangements but greatly extended
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WHY MORE THAN BAU?
Maturity of the technology “Physical equipment”
Reduced resilience and fallback at initial build
Innovative nature of design
21CN brings new internal systems and working practices
Presenting a highly visible target
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WHAT ARE WE PLANNING?
Pathfinder Full-scale migration of 350,000 end customers into 21CN network
Developing framework for designing, trialing, and proving enhanced continuity plans to support mass-migration
Developing Business Continuity framework Ensure continuity of service from now through completion of
“Pathfinder” into mass migration
Establish measurement framework to understand resource implications
Initial draft available in late November 2005
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NATIONAL MIGRATION PROPOSAL:
INTRODUCTION TO MIGRATION DELIVERY TEAM & THE WAY FORWARD
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Managing Director of Network Planning and Operations
Deb Covey
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RESPONSIBLE FOR 21CN
Senior Team:
21CN Programme – Matt Beal
Design – Daryl Dunbar
Implementation – Ralph Steffans
Testing and Trials – Dwight Davis
Service Migration – Mike Cook
Operational Management – Ashley Hannah21CN
Programme
Design Implementation Testing & Trials MigrationOperational
Management
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ANY QUESTIONS?