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DirectoryNew Zealand 2018
www.cunninghamlindsey.com/nz
Right people.Right place.Right time.
Right people.Right place.Right time.
CEO Message
Darryl CowanChief Executive Officer
QualificationsBCom, CA, FCILA (UK), ANZIIF (Snr Assoc) CIP
Contact DetailsT: 09 520 8004 M: 021 896 296 E: [email protected]
2 CEO Message
After years dominated by earthquake response in relation to the Christchurch and Kaikoura events, we have returned to more traditional claim surges flowing from extreme weather conditions. Our underlying Business As Usual claim numbers are strong, and so our teams around the country have been kept busy, meeting and exceeding our clients’ expectations on service delivery.
We have materially strengthened our capabilities in Cyber, Financial Claims/Forensic Accounting, Liability and Building Consultancy, bringing in specialists in those areas to bolster our existing talent pool.
We have also built greater flexibility into our general adjusting resource, by arranging access to experienced contract adjusters in New Zealand and Australia. We know we need to work “smarter”, not “harder”, when claim surges come along. There were important lessons learned from our earthquake experiences, and we are continually refining processes to improve performance in the face of new challenges.
We have a great team of staff and management in Cunningham Lindsey, dedicated to serving the New Zealand insurance industry and its customers.
I am proud to lead the Cunningham Lindsey New Zealand team.
Darryl Cowan Chief Executive Officer
Contents
ContentsExecutive Team - Operations 4
Executive Team - Corporate 5
Office Locations 6
General Manager Operations 8
- Northern Region 10
- Central Region 21
- Southern Region 29
Major & Complex Loss 38
- Major Property Losses 40
- Liability 42
- Cyber 43
- Engineering 44
- Food 45
- Construction 45
- Marine 46
- Financial 48
Financial Services 49
Heavy Motor 51
inTrust 54
Risk Surveys 55
Sergon Building Consultants 56
Staff Index 58
Contents 3
Co
nten
ts
The Team
Operations
Peter BardsleyManager, Central & Southern Regions
QualificationsBBS, FCLA, ANZIIF (Snr Assoc) CIP
Contact DetailsT: 06 358 9193 M: 021 845 561 E: [email protected]
Stephen KayHead of MCL
QualificationsANZIIF (Fellow) CIP, FCLA, Post Graduate Certificate in Law (Insurance Law), BTech (Food Hons), Graduate Diploma (Operations
Management)
Contact DetailsT: 09 520 9053 M: 021 774 587 E: [email protected]
Leon BriggsNational Chief Adjuster
QualificationsBCA (Hons), FCILA (UK), FCLA, ANZIIF (Fellow) CIP
Contact DetailsM: 021 879 788 E: [email protected]
Vik ShankarManager, Sergon
QualificationsLBP D2, Dip Arch, Dip Ed
Contact DetailsT: 09 524 3731 M: 021 517 366 E: [email protected]
4 The Team
Sara MalinsGeneral Manager - Operations
QualificationsANZIIF (Snr Assoc) CIP, National Certificate in Business Studies
Contact DetailsT: 09 470 1886 M: 021 993 052 E: [email protected]
Philip van ZylManager, Northern Region
QualificationsANZIIF (Snr Assoc) CIP, AICLA (Aff), AILA (SA), Diploma of Financial Services (Loss Adjusting)
Contact DetailsT: 09 524 3789 M: 021 501 979 E: [email protected]
The Team
Dale ClarkCompliance Officer
Contact DetailsT: 07 834 7371 M: 021 363 042 E: [email protected]
Corporate
Peter de JagerQuality Manager
QualificationsMBA, BCom, BA (Hons)
Contact DetailsT: 09 520 8026 M: 021 779 230 E: [email protected]
Scott AlcockHuman Resources Manager / Corporate Counsel
QualificationsLLB, MCom (Hons)
Contact DetailsT: 09 520 9059 M: 021 480 825 E: [email protected]
The Team 5
Janine MostertClient Relationship & New Business Manager
QualificationsANZIIF (Snr Assoc) CIP
Contact DetailsT: 09 524 3737 M: 027 886 0556 E: [email protected]
Execu
tive Team
s
Office Locations
Office LocationsNorth Island
Bay of Islands
PO Box 909, Kerikeri 0245 T: 09 401 6040 E: [email protected]
Whangarei
2 Reyburn Street PO Box 635, Whangarei 0140 T: 09 430 4303 E: [email protected]
Auckland
Level 5, 20 Kent Street, Newmarket PO Box 335, Auckland 1140 T: 09 520 4444 E: [email protected]
Hamilton
5 Hill Street PO Box 4308, Hamilton 3247 T: 07 839 3050 E: [email protected]
Coromandel
PO Box 982, Tauranga 3140 T: 07 578 6133 E: [email protected]
Tauranga
181 Devonport Road PO Box 982, Tauranga 3140 T: 07 578 6133 E: [email protected]
Rotorua
94 View Road PO Box 160, Rotorua 3040 T: 07 348 8056 E: [email protected]
Whakatane
PO Box 160, Rotorua 3040 T: 021 939 311 E: [email protected]
Taupo
PO Box 641, Taupo 3351 T: 07 378 1919 E: [email protected]
Gisborne
Level 2, River Oak Mews Building, 74 Grey Street PO Box 1335, Gisborne 4040 T: 06 867 4751 E: [email protected]
Napier
PWC Building, 36 Munroe Street PO Box 287, Napier 4140 T: 06 835 4501 E: [email protected]
New Plymouth
204 Devon Street East PO Box 688, Taranaki Mail Centre, New Plymouth 4340 T: 06 759 1450 E: [email protected]
Wanganui
First Floor, Quay Centre, 69 Taupo Quay PO Box 4009, Wanganui 4541 T: 06 345 1001 E: [email protected]
Palmerston North
208 John F Kennedy Drive PO Box 1256, Palmerston North 4440 T: 06 358 9193 E: [email protected]
Kapiti Coast
Copperfields, 7-13 Seaview Road, PO Box 1674, Paraparaumu Beach 5252 T: 04 298 8025 E: [email protected]
Wellington
Level 1 The Gateway, 120 Johnsonville Road PO Box 13836, Wellington 6440 T: 04 472 6586 E: [email protected]
6 Office Locations
Office Locations
Blenheim
Level 1, Youell House, 1 Hutcheson Street PO Box 170, Blenheim 7240 T: 03 578 9441 E: [email protected]
Nelson
Cnr Bishopdale Avenue & Market Road PO Box 502, Nelson 7040 T: 03 548 2610 E: [email protected]
Christchurch
Unit 3B Barry Hogan Place, Riccarton PO Box 9229, Tower Junction, Christchurch 8149 T: 03 341 7207 E: [email protected]
Timaru
7 The Terrace PO Box 249, Timaru 7940 T: 03 688 3163 E: [email protected]
Queenstown
PO Box 2636, Wakatipu 9349 T: 03 442 3544 E: [email protected]
Dunedin
Lower level, Trevian House, 66 Tennyson Street PO Box 1402, Dunedin 9054 T: 03 477 1011 E: [email protected]
Invercargill
25 Victoria Avenue PO Box 143, Invercargill 9840 T: 03 218 3045 E: [email protected]
MCL Global
Level 5, 20 Kent Street, Newmarket PO Box 335, Auckland 1140 T: 09 520 2222 E: [email protected] Refer to page 39 for MCL Global staff
FAS Global
Level 5, 20 Kent Street, Newmarket PO Box 335, Auckland 1140 T: 09 520 2222 E: [email protected] Refer to page 48 for FAS Global staff
inTrust
Level 5, 20 Kent Street, Newmarket PO Box 335, Auckland 1140 T: 0800 800 096 E: [email protected] Refer to page 54 for inTrust staff
Sergon
Level 5, 20 Kent Street, Newmarket PO Box 335, Auckland 1140 T: 09 524 3762 E: [email protected] Refer to page 56 for Sergon staff
South Island Specialist Services
Office Locations 7
Offi
ce Lo
cation
s
General Manager - Operations
General ManagerOperations
Sara joined Cunningham Lindsey in 1990 and has progressed through various roles within the business, providing her with an overarching knowledge of our business operations and capabilities. Sara is responsible for delivery of all operations and service excellence for Cunningham Lindsey across New Zealand.
Sara MalinsGeneral Manager - Operations
QualificationsANZIIF (Snr Assoc) CIP, National Certificate in Business Studies
Contact DetailsT: 09 470 1886 M: 021 993 052 E: [email protected]
8 General Manager - Operations
Branch Network
Branch Network
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The Team 9
Branch NetworkB
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Northern RegionRegional Leader
Philip van ZylManager, Northern Region
QualificationsANZIIF (Snr Assoc) CIP, AICLA (Aff), AILA (SA), Diploma of Financial Services (Loss Adjusting)
Contact DetailsT: 09 524 3789 M: 021 501 979 E: [email protected]
Philip is responsible for the branch network in our Northern Region which stretches from our office in the Far North to Taupo.
In 2002 Philip transferred to Cunningham Lindsey New Zealand from our offices in South Africa, where he worked for 11 years as a loss adjuster and local director in our Durban office. Prior to becoming Northern Regional Manager, Philip was the South Island Regional Manager, responsible for seven branches and specialised in property, liability and contract works claims. He has also led various earthquake response initiatives in relation to the Christchurch and Kaikoura earthquakes.
10 Branch Network
Auckland
Whangarei
Hamilton
Taupo
WhakataneRotorua
Tauranga
Bay of Islands
Coromandel
Branch NetworkB
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Carl Cooper Resident Adjuster
M: 021 546 499 E: [email protected]
Carl joined Cunningham Lindsey in 2006 as a panel beater with nine years’
experience. Carl has extensive background in the automotive industry including owning his own motorcycle accessories business.
• Claimshandled:property,motorvehicle,machinery
• AdvancedTradeCertificateinPanelbeating
Claim Technicians
Sue GillespieT: 09 401 7364 E: [email protected]
Bev Ngaropo Branch Manager
T: 09 430 4303 M: 027 836 5762 E: [email protected]
Bev joined Cunningham Lindsey in 2014. She has
25 years’ experience in the insurance industry, with the past 20 as a loss adjuster. She also has experience in administrative and managerial roles and became the Branch Manager in 2016.
• Claimshandled:propertycommercialworks,liability
• ANZIIF(SnrAssoc)CIP
Mike Collins T: 09 470 1888 M: 021 979 682 E: [email protected]
Mike’s experience includes four years with the New Zealand Navy and 12 years with the New Zealand Police Force. Mike has extensive experience in adjusting large loss claims since joining Cunningham Lindsey in 1991.
• Claimshandled:property,liability,commercial
Aaron Condon T: 09 470 1884 M: 021 726 515 E: [email protected]
Aaron is a trade qualified panelbeater with 25 years’ experience in the industry including managing a panel beating shop. His background includes working on light motor vehicles, commercial and heavy motor vehicles, plant and machinery.
• Claimshandled:motor
• Tradecert.inpanelbeating,i-Caraccredited
Whangarei2 Reyburn Street PO Box 635, Whangarei 0140
Contact DetailsT: 09 430 4303 E: [email protected]
Bay of IslandsPO Box 909, Kerikeri 0245
Contact DetailsT: 09 401 6040 E: [email protected]
Branch Network 11= motor vehicle assessors
Branch NetworkB
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Shaun Halgryn T: 09 430 4303 M: 021 534 046 E: [email protected]
Shaun joined Cunningham Lindsey in 2016. His prior experience includes 10 years in the insurance industry in various claims and underwriting roles.
• Claimshandled:property,motor
Howard Hape T: 09 430 4303 M: 021 536 257 E: [email protected]
Howard joined Cunningham Lindsey in 2017 after 6 years in Christchurch working on projects for Sergon. He is a qualified architectural draughtsman.
• Claimshandled:property
• NationalDiplomainArchitecturalTechnology
Darren Hills T: 09 470 1883 M: 021 349 079 E: [email protected]
Darren completed his apprenticeship in England in general mechanical engineering and tool making. His experience includes tool making, aircraft engineering, space payload engineering, production management and setting up quality management systems. He joined Cunningham Lindsey in 2006.
• Claimshandled:property,machinery,liability,commercial
• GeneralMechanicalEngineering&ToolmakingApprenticeship (UK)
Sholto McCardle T: 09 470 1887 M: 021 533 465 E: [email protected]
Sholto joined Cunningham Lindsey in 2003 and has significant experience in dealing with marine hull & cargo, plant, machinery, service and repair and liability claims. Sholto has broad engineering interests and brings with him seven years’ experience in the building industry, 16 years in the boat-building industry and two years’ aviation experience.
• Claimshandled:property,marine,hull,marinecargo, heavy motor, plant & machinery
Chris McCullough T: 09 470 1885 M: 021 722 745 E: [email protected]
Chris is a property claims adjuster with prior experience in the motor industry. She joined Cunningham Lindsey in 2007.
• Claimshandled:property
Claim Technicians
Susan McQuinnT: 09 470 1882 E: [email protected]
Joanne MackenzieT: 09 470 1880 E: [email protected]
Bridget PenneyT: 09 430 4303 E: [email protected]
12 Branch Network
Branch NetworkB
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Judy Morris Branch Manager, Auckland
T: 09 524 3794 M: 021 747 758 E: [email protected]
Prior to joining Cunningham Lindsey in 2002, Judy worked
in the insurance industry and owned a flooring business for 15 years. Judy is also responsible for the centralised Administration Unit.
• ANZIIF(Assoc)CIP
Moe Autaua T: 09 520 9063 M: 027 801 9287 E: [email protected]
Moe has 23 years’ experience in the insurance industry, including 14 years in various claims leadership roles. She joined Cunningham Lindsey in 2016.
• Claimshandled:propertyandcommercial
Blythe Ball T: 09 524 3765 M: 027 836 7013 E: [email protected]
Blythe has an administration background and has been involved in the building industry for most of her career, with expertise in process improvement. She joined Cunningham Lindsey in 2013.
• Claimshandled:property
• DiplomainBusiness(QualityManagement),ANZIIF (Snr Assoc) CIP
Shelley Beasley T: 09 524 3750 M: 021 865 353 E: [email protected]
Shelley joined Cunningham Lindsey in 1988 and specialises in marine claims. She commenced marine surveying in 1986 and manages the Lloyd’s Agency claims department for Cunningham Lindsey.
• Claimshandled:cargo,hull,produce,cargocondition and carrier’s liability
• ANZIIF(SnrAssoc)CIP
Andrew Bone T: 09 520 9055 M: 021 729 223 E: [email protected]
Andrew has significant experience in the insurance industry working for brokers, insurers, loss adjusters and law firms. He has over 18 years’ experience adjusting motor, liability and property claims. In the last several years, he handled fraud claims, motor liability claims and high value and complex claims. He joined Cunningham Lindsey in 2016.
• Claimshandled:property,motor,liability
• CertCII(UK)
Louie Chang T: 09 524 3742 M: 021 836 069 E: [email protected]
Louie has over 15 years’ experience in the motor industry, including work as a qualified panelbeater, an estimator/production manager and a workshop branch manager. Louie joined Cunningham Lindsey in 2017 as a motor assessor.
• Claimhandled:motorvehicle
• TradeCertificateinPanelbeating,MITOA-Tech&I-Car Accredited (Silver).
Allan Cox T: 09 524 3738 M: 021 782 656 E: [email protected]
Allan had 15 years’ experience in the boat-building industry, prior to becoming a loss adjuster in 1988, handling fire and general claims. He re-joined Cunningham Lindsey in 2005 and is a regional mentor for domestic claims.
• Claimshandled:property,liability
• TradeCertificateinBoatBuilding
AucklandLevel 5, 20 Kent Street, Newmarket PO Box 335, Auckland 1140
Contact DetailsT: 09 520 4444 E: [email protected]
Branch Network 13= motor vehicle assessors
Branch NetworkB
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Gioia Dawson T: 09 524 3792 M: 021 885 256 E: [email protected]
Gioia joined Cunningham Lindsey in 1995. Her experience includes 16 years in claims and underwriting and 23 years assessing property, liability, contract works, landslip and earthquake claims.
• Claimshandled:property,personalaccident,liability, contract works, landslips, earthquake
• ACLA,ANZIIF(SnrAssoc)CIP,FIFAA
Angus Fraser T: 09 524 3754 M: 021 859 227 E: [email protected]
Angus has 14 years’ experience in the motor industry and 11 years self-employed in the building industry. Angus worked as an estimator for the Earthquake Commission and joined Cunningham Lindsey in 2010.
• Claimshandled:property,liability
• AdvancedTradeCertificateAutomotiveEngineering, Trade Certificate Building
Dave Harvey M: 021 859 330 E: [email protected]
Dave brings a wealth of knowledge and experience to the business. Over a period of 37 years, Dave has been involved in boat building, refurbishing houses, vintage cars, motorcycles, as well as the heavy truck and trailer industry.
• Claimshandled:property,heavymotor,machinery, liability, marine hull, marine cargo
• DiplomasinProductionManagement,SalesManagement, Marketing, Graduate School of Business
Craig Lancaster T: 09 524 3781 M: 021 447 161 E: [email protected]
Craig joined Cunningham Lindsey in 2006 as a loss adjuster and is the Risk Survey Team Leader. Craig’s experience includes seven years in corporate security and surveillance, loss control and fraud detection.
• Claimshandled:property,liabilityandrisksurveys
• BCom,ANZIIF(SnrAssoc)CIP
Jim Livett T: 09 524 3780 M: 021 327 647 E: [email protected]
Jim is a registered surveyor. He joined Cunningham Lindsey United Kingdom in 2007 and relocated to join the Auckland team in 2010. He spent three years in the building industry and a further 11 years as a building consultant specialising in law, design and refurbishment.
• Claimshandled:property,liability
• BSc(Hons),MemberoftheRoyalInstitutionofChartered Surveyors (MRICS)
Tim Menday T: 09 524 3752 M: 021 774 167 E: [email protected]
Tim joined Cunningham Lindsey in 2000 and has vast experience assessing property, liability and contract works claims.
• Claimshandled:property,liability,contractworks
• ANZIIF(Assoc)CIP,AICLA(Aff)
Leon Moreton T: 09 520 9064 M: 021 869 828 E: [email protected]
Leon has 22 years’ experience in the marine industry including various management roles. He joined Cunningham Lindsey in 2010.
• Claimshandled:property,marinehull,liability,cotract works
• TradeCertificateinBoatBuilding-shipsjoinery,Diploma in Product Design
Len Nel T: 09 524 3730 M: 021 950 035 E: [email protected]
Len has over 25 years’ experience in the heavy motor and panelbeating industry. He joined Cunningham Lindsey South Africa in 1989 prior to moving to New Zealand to continue his motor assessing career.
• Claimshandled:motor
• TradeCertificateAutomotiveDieselEngineering,i-CAR Accredited
14 Branch Network
Branch NetworkB
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Kevin Philpott T: 09 524 3741 M: 027 381 8139 E: [email protected]
Kevin joined Cunningham Lindsey in 2015 with over 25 years’ experience in the construction industry as a qualified builder. He has 18 years’ experience in the insurance industry.
• Claimshandled:property
• ANZIIF(Assoc)CIP,TradeCertificateinBuilding
Keith Simpson T: 09 524 3764 M: 021 450 767 E: [email protected]
Keith commenced assessing motor vehicle claims in 1997 and joined Cunningham Lindsey in 2015. He has over 35 years’ experience in the motor industry including 12 years as a panel shop owner.
• Claimshandled:lightmotor,heavymotor
Dean Thurston T: 09 520 8018 M: 021 879 510 E: [email protected]
Dean has over 20 years’ loss adjusting experience, 10 of which he operated his own business - Thurston Loss Adjusters Ltd. He joined Cunningham Lindsey in 2015 as part of the Building Unit.
• Claimshandled:property,commercial
Claim Technicians
Neville JenkinsEQ Claim TechnicianT: 09 520 7601 E: [email protected]
Danielle McMahonT: 09 520 7063 E: [email protected]
Jo MoloneyT: 09 524 3791 E: [email protected]
Sheetal NandhanaM: 021 764 050 E: [email protected]
Leah WehipeihanaT: 09 520 7607 E: [email protected]
BuiLDiNG uNiTT: 0800 801 061 T: 09 524 3769 E: [email protected]
Branch Network 15= motor vehicle assessors
Branch NetworkB
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Reid Clark Branch Manager
T: 07 834 7362 M: 021 885 215 E: [email protected]
Reid joined Cunningham Lindsey in 1996 and
transferred from Taupo to Hamilton branch as the Branch Manager in 2009. Reid has 15 years’ experience panel beating and managing a panel shop.
• Claimshandled:property,motorvehicle,marinehull, liability, service and repair, contract works
• TradeCertificateinPanelbeating
Bob Andrews M: 021 967 829 E: [email protected]
Bob spent 10 years in the New Zealand Police before commencing loss adjusting in 1971. He joined Cunningham Lindey in 1988 and has worked on major claims throughout New Zealand, Australia, the Pacific Islands and Taiwan.
• Claimshandled:property,liability,marine,contractworks
• AICLA
Michael Cummins T: 07 834 7365 M: 027 238 5216 E: [email protected]
Mike joined Cunningham Lindsey in 2017 with 33 years’ experience in the insurance industry, including 19 years as a motor assessor.
• Claimshandled:heavymotor,motorvehicle,marine hull
• TradeCertificateinPanelbeating,I-CARAccredited
Paul Freeman T: 07 834 7366 M: 021 922 910 E: [email protected]
Paul is an experienced panel beater and spent 15 years in the motor industry. He joined Cunningham Lindsey in 2006.
• Claimshandled:property
• TradeCertificateinPanelbeating
Kim Judson T: 07 834 7361 M: 021 773 952 E: [email protected]
Kim joined Cunningham Lindsey in 1996 and specialises in contents as well as general property claims.
• Claimshandled:property
ian Liddell T: 07 834 7370 M: 021 747 019 E: [email protected]
After 18 years with the New Zealand Police, Ian commenced loss adjusting in 1997 and joined Cunningham Lindsey in 2004 specialising in property and liability claims.
• Claimshandled:property,liability,marinecargo,contract works
• CertifiedFraudExaminer
Karina Reed T: 07 834 7367 M: 027 238 1037 E: [email protected]
Karina joined Cunningham Lindsey in 2000 with three prior years’ experience in the insurance industry.
• Claimshandled:property,liability,contractworks
• ANZIIF(SnrAssoc)CIP
Hamilton5 Hill Street PO Box 4308, Hamilton 3247
Contact DetailsT: 07 839 3050 E: [email protected]
16 Branch Network
Branch NetworkB
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Brian Stewart T: 07 834 7369 M: 021 999 169 E: [email protected]
Brian joined Cunningham Lindsey in 2012 with 35 years’ experience in the collision repair industry as a qualified panel beater, including 15 years as a panel shop owner.
• Claimshandled:heavymotor,motorvehicle,marine hull
• TradeCertificateinPanelbeating,I-CARAccredited
Claim Technicians
Lisa AndrewT: 07 834 7374 E: [email protected]
Tania BassettT: 07 834 7376 E: [email protected]
Sean ClarkT: 07 834 7363 E: [email protected]
Pauline DowneyT: 07 834 7372 E: [email protected]
Zane LuckieT: 07 834 7364 E: [email protected]
Kelly MasonT: 07 834 7377 E: [email protected]
Samantha ScherleT: 07 834 7375 E: [email protected]
Suzanne StewartT: 07 834 7368 E: [email protected]
Hayley WhitioraT: 07 834 7373 E: [email protected]
Royden du Randt Resident Adjuster
T: 07 571 7100 M: 021 963 387 E: [email protected]
Royden joined the Cunningham Lindsey New
Zealand team in 2012, with 16 years loss adjusting experience in South Africa. His experience includes claim assessments, branch management and working as an independent loss adjuster.
• Claimshandled:property,liability,marine
• BA(SA),ANZIIF(Assoc)CIP
CoromandelPO Box 982, Tauranga 3140
Contact DetailsT: 07 578 6133 E: [email protected]
Branch Network 17= motor vehicle assessors
Branch NetworkB
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Garth Cumming T: 07 571 7102 M: 021 727 146 E: [email protected]
Garth has been adjusting machinery, hull, heavy and light motor claims for Cunningham Lindsey since 2000. Prior to this Garth spent 11 years in the automotive industry. In 2010 Garth lead a motor vehicle assessing team in Perth following a large hail event where the assessing lasted several months.
• Claimshandled:lightmotor,heavymotor,marinehull, service & repair
• ANZIIF(Assoc)CIP,AdvancedTradeCertificateinPanelbeating
Julie Newton T: 07 571 7107 M: 027 467 7959 E: [email protected]
Julie joined Cunningham Lindsey in 2007 with 14 years’ industry experience as a claim technician prior to transitioning into the role of loss adjuster.
• Claimshandled:property
• ANZIIF(Assoc)CIP
Matthew Stubbins T: 07 571 7105 M: 021 374 716 E: [email protected]
Matthew has worked as a loss adjuster since 1998 when he joined Cunningham Lindsey. His prior experience includes 12 years in appliance and retail management.
• Claimshandled:property,marinecargo,marinehull, liability
• ANZIIF(SnrAssoc)CIP,ACLA
Garth Kotze Branch Manager
T: 07 571 7100 M: 027 274 2009 E: [email protected]
Garth joined Cunningham Lindsey in 2015 with extensive
management experience, including 26 years in the insurance industry and 12 years’ experience as a loss adjuster.
• Claimshandled:property,liability,contractworks
• BProc(Law)
Sonya Bullock T: 07 571 7108 M: 021 869 833 E: [email protected]
Sonya’s experience includes 20 years in the insurance industry, including six years as a claim broker for Lloyd’s of London and two years in loss adjusting, prior to joining Cunningham Lindsey in 2007.
• Claimshandled:property,marine,liability,risksurveys
• ANZIIF(SnrAssoc)CIP,AICLA(Aff)
Tauranga181 Devonport Road PO Box 982, Tauranga 3140
Contact DetailsT: 07 578 6133 E: [email protected]
18 Branch Network
Branch NetworkB
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David Hutchison Branch Manager
T: 07 349 5094 M: 021 530 014 E: [email protected]
David has over 39 years’ experience in fire & general
insurance, has managed his own businesses and worked in the building industry. He joined Cunningham Lindsey in 2008.
• Claimshandled:property,liability
• ANZIIF(SnrAssoc)CIP
Claim Technicians
Denise BrooksT: 07 349 5091 M: 027 807 0264 E: [email protected]
Dianne KnightsT: 07 349 5096 E: [email protected]
Rotorua94 View Road PO Box 160, Rotorua 3040
Contact DetailsT: 07 348 8056 E: [email protected]
Claim Technicians
Brenda FitzpatrickT: 07 571 7101 E: [email protected]
Karen LawrenceANZIIF (Assoc) CIP T: 07 571 7978 E: [email protected]
Hanlie LotteringANZIIF (Assoc) CIP T: 07 571 7972 E: [email protected]
Branch Network 19= motor vehicle assessors
Branch NetworkB
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Russell Field Resident Adjuster
M: 021 732 086 E: [email protected]
Russell is an experiered, multidisciplinary adjuster who commenced adjusting in 1987,
as a specialist aviation loss adjuster. He is a qualified aircraft maintenance engineer and has extensive business and agricultural experience (animal husbandry, crop production and harvesting).
• Claimshandled:domestic,commercial,engineering, aviation, service and repair, liability, marine hull, agricultural, heavy motor, contract works
• TradeCertificateAircraftSheetmetalwork,NationalTechnical Diploma (Mechanical Engineering)
Kerry Everton M: 0274 896 337 E: [email protected]
Kerry is an experienced motor vehicle loss adjuster with 33 years in the motor industry. Kerry commenced loss adjusting in 1998 and joined Cunningham Lindsey in 2006.
• Claimshandled:motorvehicle
• TradeCertificateinPanelbeating
Claim Technicians
Desire FieldE: [email protected]
TaupoPO Box 641, Taupo 3351
Contact DetailsT: 07 378 1919 E: [email protected]
WhakatanePO Box 160, Rotorua 3040
Contact DetailsT: 021 939 311 E: [email protected]
20 Branch Network
Bevan Wood Resident Adjuster
M: 021 939 311 E: [email protected]
Bevan has been a loss adjuster specialising in light, heavy and aviation motor
claims since 1969. In 1982 Bevan became involved in loss adjusting and joined Cunningham Lindsey in 1987. Bevan is the Heavy Motor Team Leader.
• Claimshandled:heavymachinery,motorvehicle,liability, property
• ANZIIF(SnrAssoc)CIP,MemberoftheInstituteofRoad Transport Engineers of New Zealand
Branch Network
Central RegionRegional Leader
Peter BardsleyManager, Central & Southern Regions
QualificationsBBS, FCLA, ANZIIF (Snr Assoc) CIP
Contact DetailsT: 06 358 9193 M: 021 845 561 E: [email protected]
Peter manages the branches in our largest geographic area with the two regions, stretching from Gisborne and New Plymouth in the north to Invercargill in the south.
Peter joined Cunningham Lindsey in 1984 and has significant experience in loss adjusting as well as holding various branch management roles. He has been a regional manager since 2003.
Branch Network 21= motor vehicle assessors
Kapiti Coast
Wellington
Palmerston North
New Plymouth
Gisborne
Wanganui Napier
Bran
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Branch Network
Dave Brown Resident Adjuster
T: 06 867 4755 M: 021 645 844 E: [email protected]
Dave spent 25 years in the building industry (residential
and commercial) as well as project managing multilevel construction sites. Dave joined Cunningham Lindsey in 2008.
• Claimshandled:property,marinehull
• TradequalifiedinCarpentry&Joinery,BCITOAssessor
Joanne Doherty T: 06 867 9475 M: 021 747 031 E: [email protected]
Joanne’s experience in the insurance industry spans over 30 years, 15 years as an underwriter and the latter 15 as an insurance broker.
• Claimshandled:property
Claim Technicians
Shayne PorouE: [email protected]
Tim Stephenson Branch Manager
T: 06 835 4501 M: 021 222 4117 E: [email protected]
Tim joined Cunningham Lindsey in 2000, with over
25 years’ experience in the insurance industry. He is a regional mentor and has extensive experience adjusting liability and property claims. Tim also specialises and has a particular interest in the viticulture industry and heritage building claims.
• Claimshandled:property,businessinterruption,fidelity guarantee, liability and financial loss
•BSc
Kathleen Law Assistant Branch Manager
M: 021 331 723 E: [email protected]
Kathleen joined Cunningham Lindsey in 1988 and commenced loss adjusting in 1999. Kathleen is the Assistant Branch Manager and part of our internal training team.
• Claimshandled:property
• ANZIIF(SnrAssoc)CIP
Haedyn Borck Motor Loss Adjuster
T: 06 835 4501 M: 021 437 127 E: [email protected]
Haedyn joined Cunningham Lindsey in 2017 as a motor adjuster. Haedyn is a qualified panel beater, with more than 10 years’ experience in panel shops and an additional 10 years as a senior collision repair tutor. Haedyn maintains a continued interest in the industry, currently engaged as a tutor to MITO apprentices by a local polytechnic.
• Claimshandled:light&heavymotor
GisborneLevel 2, River Oak Mews Building, 74 Grey Street PO Box 1335, Gisborne 4040
Contact DetailsT: 06 867 4751 E: [email protected]
NapierPWC Building, 36 Munroe Street PO Box 287, Napier 4140
Contact DetailsT: 06 835 4501 E: [email protected]
22 Branch Network
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Branch Network
Brian Burkett M: 021 430 837 E: [email protected]
Brian commenced loss adjusting in 1971 and joined Cunningham Lindsey in 1991. His experience includes nine years in the insurance industry prior to joining Cunningham Lindsey.
• Claimshandled:property,marinehull,cargo
• ACLA
Shane Penhall M: 021 529 177 E: [email protected]
Shane joined our Napier team in 2016, having spent the previous six years working with the Earthquake Commission. Shane is a qualified builder, with 16 years’ building experience prior to joining Cunningham Lindsey.
• Claimshandled:property
• LBP,ANZIIF(SnrAssoc)CIP
Claim Technicians
Neta CherringtonE: [email protected]
Juanita KotzeE: [email protected]
Kate Liddle Branch Manager
M: 021 713 168 E: [email protected]
Kate has 31 years’ insurance industry experience including underwriting
and claims. This includes 10 years as a broker managing offshore risks in the Pacific Islands and four years with the Earthquake Commission. Kate re-joined Cunningham Lindsey in 2012 and has been loss adjusting for 13 years.
• Claimshandled:property,liability
• ANZIIF(Assoc)CIP,DiplomainPublicRelations, National Certificate in Professional Communications
Frederick Cayetano T: 06 759 1450 M: 021 596 556 E: [email protected]
Ricky joined Cunningham Lindsey in 2017 and has over 15 years’ experience in the automotive industry. His experience includes 12 years working and studying in Bermuda and 5 years as the Head Mechanic/Foreman in a multi-dealership in New Plymouth.
• Claimshandled:lightmotor&heavymotor
• TradeCertificateinAutomotiveTechnology,Certificate in Small Business Management - Level 4
New Plymouth204 Devon Street East PO Box 688, Taranaki Mail Centre, New Plymouth 4340
Contact DetailsT: 06 759 1450 E: [email protected]
Branch Network 23= motor vehicle assessors
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Branch Network
Mark Corbett M: 021 537 858 E: [email protected]
Mark commenced loss adjusting in 1995 and joined Cunningham Lindsey in 1999. He has 20 years’ experience in the panelbeating trade and spent six years as an in-house motor vehicle assessor.
• Claimshandled:motorvehicle,property,liability,marine
• TradeCertificateinPanelbeating
David Wharram M: 021 774 509 E: [email protected]
David joined Cunningham Lindsey in 2005. His background includes 32 years in the banking industry and four years in company management.
• Claimshandled:property
Claim Technicians
Robyn SchultzE: [email protected]
Katrina Houlahan Resident Adjuster
M: 021 747 023 E: [email protected]
Katrina worked in the insurance industry for over 10 years prior to commencing
loss adjusting. Katrina joined Cunningham Lindsey in 2013.
• Claimshandled:property,liability
WanganuiFirst Floor, Quay Centre, 69 Taupo Quay PO Box 4009, Wanganui 4541
Contact DetailsT: 06 345 1001 E: [email protected]
24 Branch Network
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Pam Nicholls Branch Manager
M: 021 774 021 E: [email protected]
Pam joined Cunningham Lindsey in 1999 after 20 years in the banking industry.
She commenced loss adjusting in 2001 and now manages the Palmerston North branch.
• Claimshandled:property
• ANZIIF(Assoc)CIP
Melissa Hazlehurst M: 027 326 9090 E: [email protected]
Melissa joined Cunningham Lindsey in 2015, following 14 years’ experience in various insurance claims management roles.
• Claimshandled:property
• ANZIIF(SnrAssoc)CIP
John Keates M: 027 318 189 E: [email protected]
John joined Cunningham Lindsey in 2017. His prior experience includes 12 years in the motor industry.
• Claimshandled:motorvehicle,heavycommercial motor and agricultural machinery
• NationalCertificateinAutomotiveEngineering
Alan Meehan M: 027 550 7072 E: [email protected]
Alan joined Cunningham Lindsey in 2010 after 20 years in the building industry.
• Claimshandled:property
• TradeCertificateinCarpentry
Tracey Newton M: 021 509 023 E: [email protected]
Tracey joined Cunningham Lindsey in 1998 and commenced loss adjusting in 1999. Her prior experience includes 13 years as a business operations manager.
• Claimshandled:property,contractworks,liability,marine
• FCLA,ANZIIF(SnrAssoc)CIP,CertificateinBusiness Management
Andrew Shaw M: 021 774 749 E: [email protected]
Andrew joined Cunningham Lindsey in 2000. His previous career history includes seven years in insurance claims and underwriting.
• Claimshandled:property,marinehull,liability(service & repair)
• NationalCertificateinBusinessStudies
Sheree Thomson Claims Handling Unit Team Leader
M: 027 502 4623 E: [email protected]
Sheree joined Cunningham Lindsey in 2000 and commenced loss adjusting in 2010. She has 11 years’ prior experience working in underwriting.
• Claimshandled:property
Ryan White M: 021 763 383 E: [email protected]
Ryan joined Cunningham Lindsey in 2011 after seven years in the building industry.
• Claimshandled:property,contractworks,liability,risk surveys
• NationalCertificateinCarpentry
Palmerston North208 John F Kennedy Drive PO Box 1256, Palmerston North 4440
Contact DetailsT: 06 358 9193 E: [email protected]
Branch Network 25= motor vehicle assessors
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Branch Network
Brian Ainger Resident Adjuster
M: 021 424 813 E: [email protected]
Brian has previous experience handling claims for a cargo airline before joining
Cunningham Lindsey in 2007.
• Claimshandled:property,liability,marine
• AICLA(Aff),ANZIIF(SnrAssoc)CIP
Claim Technicians
Jeff TaylorE: [email protected]
Claim Technicians
Kelly AndrewsE: [email protected]
Melissa FlannaganE: [email protected]
Sharon HarpurE: [email protected]
Kylie JuddE: [email protected]
Claire RamsonE: [email protected]
Heather SheppardE: [email protected]
Heather TylerE: [email protected]
Eden WehipeihanaANZIIF (Assoc) CIP E: [email protected]
CLAiMS HANDLiNG uNiTT: 0800 223 343 E: [email protected]
Kapiti CoastCopperfields, 7-13 Seaview RoadPO Box 1674, Paraparaumu Beach 5252
Contact DetailsT: 04 298 8025 E: [email protected]
26 Branch Network
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Derek Smith Branch Manager
T: 04 477 7516 M: 021 190 6307 E: [email protected]
Derek has significant experience in the insurance
industry, having worked for insurers, brokers and loss adjusting companies over the last 30 years, in both New Zealand and Australia. He has over 15 years adjusting experience and joined Cunningham Lindsey as the Wellington Branch Manager in 2018.
• Claimshandled:residentialandcommercialproperty
Laurie Bond T: 04 477 7517 M: 021 646 070 E: [email protected]
Laurie has vast experience including over 40 years in the insurance industry as an insurance broker, loss adjuster and running a Lloyd’s Agency. Laurie joined Cunningham Lindsey in 2008.
• Claimshandled:property,marinecargo
• ANZIIF(SnrAssoc)CIP,Lloyd’sCCSP
Benedict Castellano T: 04 477 7511 M: 027 591 3756 E: [email protected]
Ben joined Cunningham Lindsey in 2016. Prior to migrating to New Zealand from the United States, Ben was a motor assessor working for a large insurance company for almost 20 years.
• Claimshandled:motor,property
Lance Cook T: 04 477 7553 M: 021 882 507 E: [email protected]
Lance joined Cunningham Lindsey in 2017, with 4 prior years’ experience in the panelbeating industry.
• Claimshandled:motor
• TradeCertificateinPanelbeating
Jim McLaughlan T: 04 496 2695 M: 021 447 162 E: [email protected]
Jim’s experience includes 25 years as a qualified investigator with the New Zealand Police (20 years in CIB). Jim has proven experience as a senior investigator of fraud, major crimes, and crime scenes. Jim joined Cunningham Lindsey in 2001.
• Claimshandled:property,machinery,marinecargo
• AICLA(Aff),ANZIIF(SnrAssoc)CIP,DiplomainNew Zealand Policing
Linley Scheib T: 04 477 7567 M: 021 713 174 E: [email protected]
Linley re-joined Cunningham Lindsey in 2009 with over eight years’ prior experience in the insurance industry as a claims officer and over 10 years as a loss adjuster.
• Claimshandled:property
• ANZIIF(Assoc)CIP
Mark Taylor T: 04 477 7550 M: 021 509 212 E: [email protected]
Mark joined Cunningham Lindsey in 1998. He is experienced at handling major commercial losses and is involved in overseeing building claims. He is a regional mentor for property claims.
• Claimshandled:property,liability(service&repair), contract works, commercial
• ANZIIF(SnrAssoc)CIP,AICLA(Aff),CertificateinArchitectural Drafting
WellingtonLevel 1 The Gateway, 120 Johnsonville Road PO Box 13836, Wellington 6440
Contact DetailsT: 04 472 6586 E: [email protected]
Branch Network 27= motor vehicle assessors
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Kurt Taylor T: 04 477 7556 M: 027 807 7476 E: [email protected]
Kurt joined Cunningham Lindsey in 2017. His previous career history includes business interruption and underwriting experience.
• Claimshandled:property,liability,contractworks
• BBS
Claim Technicians
Treve FranceT: 04 477 7550 E: [email protected]
Catherine MckeaggT: 04 477 7561 E: [email protected]
Vanessa OdlumT: 04 477 7563 E: [email protected]
28 Branch Network
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Southern RegionRegional Leader
Peter BardsleyManager, Central & Southern Regions
QualificationsBBS, FCLA, ANZIIF (Snr Assoc) CIP
Contact DetailsT: 06 358 9193 M: 021 845 561 E: [email protected]
Peter manages the branches in our largest geographic area with the two regions, stretching from Gisborne and New Plymouth in the north to Invercargill in the south.
Peter joined Cunningham Lindsey in 1984 and has significant experience in loss adjusting as well as holding various branch management roles. He has been a regional manager since 2003.
Branch Network 29= motor vehicle assessors
Blenheim
Christchurch
Timaru
Dunedin
Invercargill
Queenstown
Nelson
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Paul Smith Branch Manager
T: 03 341 3622 M: 027 698 1323 E: [email protected]
Paul has been involved in loss assessment and maritime
consultancy for 25 years. Paul joined Cunningham Lindsey in 2010 and became the Blenheim Branch Manager in 2014.
• Claimshandled:property,marine,liability,viticulture, contract works
• InshoreLaunchMastersCertificateofCompetency
Scott Baylis T: 03 578 9441 M: 021 227 1649 E: [email protected]
Scott has 13 years’ insurance industry experience and holds a National Certificate in Automotive Panelbeating.
• Claimshandled:light&heavymotor,marine,material damage
• NationalCertificateAutomotivePanelBeating
Danny Teonea T: 03 578 9441 M: 027 807 7360 E: [email protected]
Danny has 20 years’ experience in the insurance industry and joined Cunningham Lindsey in 2017.
• Claimshandled:property
Claim Technicians
Angela LaybournE: [email protected]
BlenheimLevel 1, Youell House, 1 Hutcheson Street PO Box 170, Blenheim 7240
Contact DetailsT: 03 578 9441 E: [email protected]
30 Branch Network
Branch NetworkB
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Simon Minnis Branch Manager
T: 03 539 1872 M: 027 263 7874 E: [email protected]
Simon joined Cunningham Lindsey in 1997 and became
the Branch Manager in Nelson in 2014.
• Claimshandled:property,motorvehicle,liability,contract works
• ANZIIF(SnrAssoc)CIP,TradeCertificateinPanelbeating
David Burley T: 03 539 1874 M: 021 684 665 E: [email protected]
David joined Cunningham Lindsey in 2005 and has spent the past 39 years in the insurance industry in New Zealand and Australia. He has 20 years’ experience as a loss adjuster assessing liability, marine, motor and machinery claims.
• Claimshandled:lightmotor,liability,marineandmachinery breakdown
• Qualifiedmotormechanic
Jason Lavington T: 03 539 1871 M: 027 257 6669 E: [email protected]
Jason has over 20 years’ experience in the building industry and joined Cunningham Lindsey in 2007.
• Claimshandled:property
• TradeCertificateCity&Guilds,ANZIIF(Assoc)CIP
Garry McLean T: 03 539 1876 M: 021 341 888 E: [email protected]
Garry has significant experience in the insurance industry, having worked as an underwriter and loss adjuster for the past 30 years.
• Claimshandled:property
Tracy Peterson T: 03 539 1873 M: 021 747 038 E: [email protected]
Coming from a broker background, Tracy joined Cunningham Lindsey in 2013. She progressed from a claim technician to a loss adjuster in 2014. She handles the full variety of domestic claims, as well as small commercial claims.
• Claimshandled:property
Ewen Stephens T: 03 539 1875 M: 021 225 4012 E: [email protected]
Ewen has worked in the construction industry for 19 years, first as a qualified bricklayer and then as a residential new-home builder in Western Australia. He returned to New Zealand and joined Cunningham Lindsey in 2016.
• Claimshandled:property
• Dip.Building&Construciton
Yvonne Tetlow M: 021 490 613 E: [email protected]
Yvonne has been involved in the loss adjusting profession for over 25 years and is experienced in handling both financial and material damage claims.
• Claimshandled:property,liability,businessinterruption
• ANZIIF(SnrAssoc)CIP
Claim Technicians
Bridget BroomfieldANZIIF (Snr Assoc) CIP E: [email protected]
Alison WhitingE: [email protected]
NelsonCnr Bishopdale Avenue & Market Road PO Box 502, Nelson 7040
Contact DetailsT: 03 548 2610 E: [email protected]
Branch Network 31= motor vehicle assessors
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Hamish Blair Branch Manager
T: 03 341 3615 M: 021 747 025 E: [email protected]
Hamish joined Cunningham Lindsey in 2015 as the
Christchurch Branch Manager. His prior experience includes five years in the insurance industry in various management roles and handling a variety of claims.
• Claimshandled:property
• ANZIIF(SnrAssoc)CIP
Hamish Broadbent T: 03 341 7809 E: [email protected]
Hamish has vast experience in the automotive industry, having owned three panel and paint shops in Christchurch, with over 28 years’ experience in the trade. Hamish has completed his qualification in automotive refinishing and restoration and is now an experienced motor adjuster, specialising in light motor and caravan repairs. His automotive passion extends past the workplace, owning a collection of Australian and American muscle cars.
• Claimshandled:lightmotor,caravanrepairs
• TradeCertificateinAutomotiveRefinishing
James Brown T: 03 341 3618 M: 021 729 207 E: [email protected]
James joined Cunningham Lindsey in 2017 and has over five years’ experience in the insurance industry.
• Claimshandled:property
Dustin Desrosiers T: 03 348 3474 M: 021 527 759 E: [email protected]
Dustin joined Cunningham Lindsey in 2017, bringing with him a wealth of knowledge and experience from the insurance, building and project management industry.
• Claimshandled:property
• BA,RSE
Lynley Dove T: 03 341 3616 M: 027 501 9542 E: [email protected]
Lynley joined Cunningham Lindsey in 2011 and has over 25 years’ experience in the insurance industry.
• Claimshandled:property
• ANZIIF(Assoc)CIP
Philip Hextall T: 03 341 3613 M: 021 747 005 E: [email protected]
Philip joined Cunningham Lindsey in 1988 and his background includes 30 years in the insurance industry.
• Claimshandled:property,marine,carrier’sliability,liability
• BA,ANZIIF(Allied)
Jay Kuntawala T: 03 341 3612 M: 021 079 5469 E: [email protected]
Jay joined Cunningham Lindsey in 2015 and has over seven years’ experience in the insurance industry.
• Claimshandled:property
• ANZIIF(SnrAssoc)CIP,AICLA(Aff)
Ben Marsh T: 03 341 3622 M: 027 585 6814 E: [email protected]
Ben has 10 years’ claims experience with both insurers and loss adjusters in the United Kingdom. He has worked internationally for three years before joining the Christchurch branch in 2013.
• Claimshandled:property,contractworks
ChristchurchUnit 3B Barry Hogan Place, Riccarton PO Box 9229, Tower Junction, Christchurch 8149
Contact DetailsT: 03 341 7207 E: [email protected]
32 Branch Network
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Phil Burtenshaw Branch Manager
M: 021 720 039 E: [email protected]
Phil joined Cunningham Lindsey in 1995. His background includes 19 years
in the panelbeating industry and 22 years in the insurance industry.
• Claimshandled:property,motorvehicle,heavymotor, marine
• TradeCertificateinPanelbeating,i-CARqualified
Ryan Ansley M: 021 510 339 E: [email protected]
Ryan joined Cunningham Lindsey in 2016 and has over 30 years’ experience in the insurance industry.
• Claimshandled:property,lightmotor,heavymotor
• ANZIIF(SnrAssoc)CIP
Claim Technicians
Richard WillettsT: 03 688 3162 E: [email protected]
Charles Rogers T: 03 341 7207 M: 021 493 358 E: [email protected]
Charles joined Cunningham Lindsey in 2015 and has over 20 years’ experience in the panelbeating industry.
• Claimshandled:lightmotor,heavymotor
• TradeCertificateinpanelbeating,i-CARqualified
Claim Technicians
Susie BreytenbachT: 03 341 3628 E: [email protected]
Pamela BurttT: 03 341 362 E: [email protected]
Vanessa LantsberyT: 03 341 3611 E: [email protected]
Sabrina ManuT: 03 341 7207 ext 801 M: 027 856 8890 E: [email protected]
Timaru7 The Terrace PO Box 249, Timaru 7940
Contact DetailsT: 03 688 3163 E: [email protected]
Branch Network 33= motor vehicle assessors
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Neil Brewer Resident Adjuster
M: 021 370 019 E: [email protected]
Neil spent five years as a motor mechanic, 12 years in the building industry and
12 years as a professional fire fighter with NZ Fire Service. Neil commenced loss adjusting five years prior to joining Cunningham Lindsey in 2010.
• Claimshandled:property,mechanicalbreakdown,marine hull
• DipNZIPM(ProjectManagement),NZFBI(Member NZ Fire Brigades Inst)
Braam Kruger Branch Manager
M: 021 773 989 E: [email protected]
Braam joined the Christchurch branch from Cunningham Lindsey South
Africa in 2014. His experience includes 15 years as a loss adjuster and six years working for a major South African insurer.
• Claimshandled:property,marine,liability
• HCiIS(SA),AILASA(SA)
Eoin Harding M: 027 836 5761 E: [email protected]
Eoin has been involved in the loss adjusting industry since 2011, joining the Dunedin branch in 2014. Previously he worked as a self-employed builder, an EQC supervisor and an in-house loss adjuster.
• Claimshandled:property
• Tradequalifiedbuilder,MemberofCertifiedBuilders New Zealand
Anna Hawkins M: 027 504 0807 E: [email protected]
Anna’s experience includes over 20 years in the insurance industry. She joined Cunningham Lindsey in 2011.
• Claimshandled:property
• ANZIIF(Assoc)CIP
QueenstownPO Box 2636, Wakatipu 9349
Contact DetailsT: 03 442 3544 E: [email protected]
DunedinLower level, Trevian House, 66 Tennyson Street PO Box 1402, Dunedin 9054
Contact DetailsT: 03 477 1011 E: [email protected]
34 Branch Network
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Stephen Woodrow M: 021 747 014 E: [email protected]
Stephen has been a loss adjuster in heavy motor, plant machinery, farm equipment and liability since 1986. His career history includes 13 years in the automotive industry.
• Claimshandled:property,heavymotor,liability,rural, engineering, marine
• ACLA,ANZIIF(Allied),AdvancedTradeCertificatein Automotive Heavy Engineering, Trade Certificate in Automotive Engineering, Trade Certificate in Electrical & Automotive Electronics
Claim Technicians
Diane KennedyT: 03 477 1011 E: [email protected]
Richard Paulin Branch Manager
T: 03 218 3045 M: 021 747 015 E: [email protected]
Richard joined Cunningham Lindsey in 1978. He has
gained over 35 years’ experience in liability claims, particularly in the rural sector including forestry & rural fire liability claims. Richard is a regional liability mentor.
• Claimshandled:property,liability,agriculture,contract works
• LLB,FCLA,ANZIIF(SnrAssoc)CIP
Peter Ballantyne T: 03 218 3045 M: 021 747 012 E: [email protected]
Peter spent seven years in insurance underwriting and claims prior to joining Cunningham Lindsey in 1990 and is a regional mentor for domestic claims.
• Claimshandled:property,marine,rural
• ANZIIF(SnrAssoc)CIP
Deborah Crowther M: 021 327 672 E: [email protected]
Deborah has over 40 years’ experience in the insurance industry. She joined Cunningham Lindsey in 1997 and has been loss adjusting since 2000.
• Claimshandled:property,rural
• ACLA,ANZIIF(SnrAssoc)CIP
Invercargill25 Victoria Avenue PO Box 143, Invercargill 9840
Contact DetailsT: 03 218 3045 E: [email protected]
Branch Network 35= motor vehicle assessors
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Terry Williams M: 021 132 0583 E: [email protected]
Terry has 24 years’ experience in panelbeating, including 10 years as workshop foreman. He commenced working for Cunningham Lindsey in 2003.
• Claimshandled:motorvehicle
• AdvancedTradeCertificateinPanelbeating
Claim Technicians
Joanne HamillE: [email protected]
Anna HeenanE: [email protected]
36 Branch Network
Branch Network
Right people.Right place.Right time.
Branch Network 37
Major & Complex Loss
Major & Complex Loss(MCL Global)
38 Major & Complex Loss
Major & Complex Loss
Peter de JagerAssistant Manager, MCL
MBA, BCom, BA (Hons)
T: 09 520 8026 M: 021 779 230 E: [email protected]
Stephen KayHead of MCL
ANZIIF (Fellow) CIP, FCLA, Post Graduate Certificate in Law (Insurance Law), BTech (Food Hons), Graduate Diploma (Operations Management)
T: 09 520 9053 M: 021 774 587 E: [email protected]
Kylea AddyQuality Assistant/Claim
Technician
T: 09 524 3787 E: [email protected]
Vanya CampbellClaim Technician / Personal
Assistant
ANZIIF (Snr Assoc) CIP
T: 03 357 0126 E: [email protected]
Jolynn GockQuality Coordinator/Claim
Technician
BCom, ANZIIF (Snr Assoc) CIP
M: 021 713 531 E: [email protected]
Our Major Commercial Loss Specialists are located throughout New Zealand, and respond to major or complex commercial losses in New Zealand, the Pacific Islands and Asia.
We have specialists in:
• Major Property
• Engineering/Aviation
• Business Interruption
• Cyber
• Marine (Hull and Cargo)
• Food
• Liability (Public and
Product)
• Contract Works
• Fidelity Guarantee
• Heavy Motor
• Contingency
• Prize Indemnity (including non-
appearance, cancellation)
Major & Complex Loss 39
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Claim Technicians
Major & Complex Loss
Auckland Christopher Hayes
T: 09 520 7602 M: 027 503 0401 E: [email protected]
Chris migrated to loss adjusting in 1991, after 8 years in commercial underwriting. Over the years he has handled large and complex losses across the traditional classes of business. Chris joined Cunningham Lindsey in 2011 to work on Christchurch and Kaikoura earthquake claims, before becoming part of the Auckland MCL team in 2017 as a MCL property loss adjuster.
• Claimshandled:property,businessinterruption, contractors’ all risks, liability and professional indemnity
• ACII,ACILA(UK)
Major Property Losses
Alisdair McCullochT: 09 520 7609 M: 027 550 7058 E: [email protected]
Alisdair commenced his career in the insurance industry as a commercial underwriter before starting as a property loss adjuster in the UK in 1990. He was quickly promoted to branch and regional management roles. He spent nearly 10 years as a marine surveyor and manager of a marine team in the north of England. Alisdair joined Cunningham Lindsey New Zealand in 2013, handling major commercial claims arising from the Canterbury earthquakes and other catastrophes. In 2017, Alisdair joined the MCL team in Auckland.
• Claimshandled:property,marinecargo
• BSc(Hons),ACII,ACILA
Daniel NorrieT: 09 520 8007 M: 021 999 215 E: [email protected]
Daniel has over 13 years loss adjusting experience, including six years as a branch manager. He has handled a number of significant multi-million dollar claims and has worked in both national and international catastrophe roles.
• Claimshandled:property,marinehull,liability,contract works, national and international disaster response
• DiplomaofBusiness(LossAdjusting),Diplomaof Management, ACLA, ANZIIF (Snr Assoc) CIP
Whangarei Mike Collins
T: 09 470 1888 M: 021 979 682 E: [email protected]
Refer to Branch (page 11) for profile.
Leon Briggs National Chief Adjuster M: 021 879 788 E: [email protected]
Leon is responsible for overseeing all major losses within Cunningham Lindsey. He leads many significant property losses and has handled over $1Bn of losses arising from the Christchurch earthquakes. As well as being a Business Interruption expert, Leon has also been engaged as an expert witness on both financial and construction matters, for both civil and criminal proceedings.• Claims handled: property, contract
works, business interruption, liability, national and international disaster response
• BCA (Hons), FCILA (UK), FCLA, ANZIIF (Fellow) CIP
Leon BriggsNational Chief AdjusterM: 021 879 788 E: [email protected]
Leon is responsible for overseeing all major losses within Cunningham Lindsey. He leads many significant property losses and has handled over $1.5Bn of losses arising from the Christchurch earthquakes. As well as being a Business Interruption expert, Leon is also regularly engaged as an expert accounting witness on both financial and construction matters, for both civil and criminal proceedings.
As well as being responsible for major property loss, Leon also leads the Construction and Pacific Islands teams.
• Claimshandled:property,contractworks, business interruption, liability, national and international disaster response
• BCA(Hons),FCILA(UK),FCLA,ANZIIF(Fellow) CIP
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Major & Complex Loss
Christchurch Gary Hurle
M: 027 467 7964 E: [email protected]
Gary has over 17 years’ insurance industry experience adjusting major property and construction claims in the UK, the Middle East and New Zealand. He joined Cunningham Lindsey in 2011 to work on some of the largest property claims from the 2011 Christchurch earthquakes.
• Claimshandled:property,construction,international disaster response
• ACII,ACILA
Andrew JamesonT: 03 357 0127 M: 021 320 224 E: [email protected]
Andrew has over 37 years of insurance industry experience and specialises in large property, liability and financial loss claims. He joined Cunningham Lindsey in 1983.
• Claimshandled:property,businessinterruption, liability, contract works, fidelity guarantee
• BCom,ACLA,ANZIIF(SnrAssoc)CIP
Dave WalkerM: 027 550 7037 E: [email protected]
Dave has over 29 years of loss adjusting experience and specialises in agricultural claims. He has led claims teams dealing with all aspects of numerous multi-million dollar losses. Having worked for Cunningham Lindsey in the United Kingdom for 23 years, Dave joined the New Zealand team in 2011.
• Claimshandled:property,liability,contractworks
• ACII,FCILA(UK),FUEDI-ELAE
invercargill Richard Paulin
T: 03 218 3045 M: 021 747 015 E: [email protected]
Refer to Branch (page 35) for profile.
Hamilton Bob Andrews
M: 021 967 829 E: [email protected]
Refer to Branch (page 16) for profile.
Tony DawsonT: 07 834 7378 M: 021 782 599 E: [email protected]
Tony has more than 35 years’ experience as a loss adjuster, including eight years in the insurance industry. Tony has had broad experience with major property losses across a diverse range of industry sectors. He joined Cunningham Lindsey in 2005.
• Claimshandled:property,liability,contractworks, forestry, national and international disaster response
• ACLA,ANZIIF(SnrAssoc)CIP
Tauranga Mark Crosby
M: 021 906 773 E: [email protected]
Mark joined Cunningham Lindsey in 1993, after several years in the insurance industry and has over 20 years’ experience working on major and complex claims. He has experience in a wide range of major loss types including claims in the Pacific Islands and Canterbury earthquake events.
• Claimshandled:property,contractworks,liability
• DiplomainBusiness(LossAdjusting),ACLA,ANZIIF (Snr Assoc) CIP
Napier Tim Stephenson
T: 06 835 4501 M: 021 222 4117 E: [email protected]
Refer to Branch (page 22) for profile.
Wellington Mark Taylor
T: 04 477 7550 M: 021 509 212 E: [email protected]
Refer to Branch (page 27) for profile.
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Frankie NobleT: 09 524 3734 M: 027 777 5677 E: [email protected]
Refer to MCL (page 43) for profile.
Hamilton Tony Dawson
T: 07 834 7378 M: 021 782 599 E: [email protected]
Refer to MCL (page 41) for profile.
Tauranga Mark Crosby
M: 021 906 773 E: [email protected]
Refer to MCL (page 41) for profile.
Napier Tim Stephenson
T: 06 835 4501 M: 021 222 4117 E: [email protected]
Refer to Branch (page 22) for profile.
Wellington Leon Briggs
M: 021 879 788 E: [email protected]
Refer to MCL (page 40) for profile.
Christchurch Andrew Jameson
T: 03 357 0127 M: 021 320 224 E: [email protected]
Refer to MCL (page 41) for profile.
Dave WalkerM: 027 550 7037 E: [email protected]
Refer to MCL (page 41) for profile.
invercargill Richard Paulin
T: 03 218 3045 M: 021 747 015 E: [email protected]
Refer to Branch (page 35) for profile.
Liability
Auckland Stuart Macky
T: 09 524 3751 M: 021 929 126 E: [email protected]
Refer to MCL (page 46) for profile.
Stuart MainT: 09 520 7604 M: 027 834 9612 E: [email protected]
Stuart has 36 years of insurance claims industry experience and has worked in the United Kingdom and Australia. He is a licensed, mandated and dedicated Liability Adjuster for many London Market Underwriters and specialises in all varieties of liability claims. He joined Cunningham Lindsey in 2011 and the New Zealand operation in 2015.
• Claimshandled:liability,professionalindemnity, liability risk surveys
• ACIICIP
Stephen KayExecutive Adjuster / Team Leader LiabilityT: 09 520 9053 M: 021 774 587 E: [email protected]
Stephen has completed a postgraduate insurance law qualification from London University and with more than 15 years in the food industry and 15 years in loss adjusting, he specialises in investigating and adjusting large and technical product recall and liability claims throughout New Zealand, and countries New Zealand exports to. Steve mentors all liability claims in the Northern region.
• Claimshandled:liability,food,products recall, contamination, stock, manufacturing losses
• ANZIIF(Fellow)CIP,FCLA,PostGraduate Certificate in Law (Insurance Law), BTech (Food Hons), Graduate Diploma (Operations Management)
42 Major & Complex Loss
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Cyber Stephen Kay
Team LeaderT: 09 520 9053 M: 021 774 587 E: [email protected]
Refer to MCL (page 42) for profile.
Auckland Jake Carter
T: 09 520 8008 M: 021 747 050 E: [email protected]
Refer to FAS (page 48) for profile.
Stuart MainT: 09 520 7604 M: 027 834 9612 E: [email protected]
Refer to MCL (page 42) for profile.
Frankie NobleT: 09 524 3734 M: 027 777 5677 E: [email protected]
Frankie joined the MCL Auckland team as part of our protege programme, after completing a Bachelor of Laws. Frankie was recently admitted to the bar as a Barrister and Solicitor. Frankie has the unique ability to adjust a combination of liability and cyber claims and undertakes cause enquiries, incident response and subrogation.
• Claimshandled:cyber,liability
• LLB
Napier Tim Stephenson
T: 06 835 4501 M: 021 222 4117 E: [email protected]
Refer to Branch (page 22) for profile.
Wellington Leon Briggs
M: 021 879 788 E: [email protected]
Refer to MCL (page 40) for profile.
Christchurch Andrew Jameson
T: 03 357 0127 M: 021 320 224 E: [email protected]
Refer to MCL (page 41) for profile.
Major & Complex Loss 43
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EngineeringAuckland
Felicia WoodT: 09 520 8005 M: 027 669 0922 E: [email protected]
Felicia had more than 10 years’ commercial engineering experience including infrastructure upgrades (water, wastewater, roads and power transmission), and manufacturing plants, prior to joining Cunningham Lindsey in 2012.
• Claimshandled:property,liability,engineering
• BE(Mech),AKL(IPENZ)
Whangarei Darren Hills
T: 09 470 1883 M: 021 349 079 E: [email protected]
Refer to Branch (page 12) for profile.
Taupo Russell Field
M: 021 732 086 E: [email protected]
Refer to Branch (page 20) for profile.
44 Major & Complex Loss
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Construction Leon Briggs
M: 021 879 788 E: [email protected]
Refer to MCL (page 40) for profile.
Auckland Christopher Hayes
T: 09 520 7602 M: 027 503 0401 E: [email protected]
Refer to MCL (page 40) for profile.
Alisdair McCullochT: 09 520 7609 M: 027 550 7058 E: [email protected]
Refer to MCL (page 40) for profile.
Hamilton Tony Dawson
T: 07 834 7378 M: 021 782 599 E: [email protected]
Refer to MCL (page 41) for profile.
Wellington Mark Taylor
T: 04 477 7550 M: 021 509 212 E: [email protected]
Refer to Branch (page 27) for profile.
Christchurch Gary Hurle
M: 027 467 7964 E: [email protected]
Refer to MCL (page 41) for profile.
Dave WalkerM: 027 550 7037 E: [email protected]
Refer to MCL (page 41) for profile.
Food Stephen Kay
Executive Adjuster / Team Leader FoodT: 09 520 9053 M: 021 774 587 E: [email protected]
Refer to MCL (page 42) for profile.
Auckland Stuart Macky
T: 09 524 3751 M: 021 929 126 E: [email protected]
Refer to MCL (page 46) for profile.
Tauranga Mark Crosby
M: 021 906 773 E: [email protected]
Refer to MCL (page 41) for profile.
Napier Tim Stephenson
T: 06 835 4501 M: 021 222 4117 E: [email protected]
Refer to Branch (page 22) for profile.
Wellington Leon Briggs
M: 021 879 788 E: [email protected]
Refer to MCL (page 40) for profile.
Christchurch Dave Walker
M: 027 550 7037 E: [email protected]
Refer to MCL (page 41) for profile.
Major & Complex Loss 45
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Major & Complex Loss
Alisdair McCullochT: 09 520 7609 M: 027 550 7058 E: [email protected]
Refer to MCL (page 40) for profile.
Whangarei Sholto McCardle
T: 09 470 1887 M: 021 533 465 E: [email protected]
Refer to Branch (page 12) for profile.
Wellington Laurie Bond
T: 04 477 7517 M: 021 646 070 E: [email protected]
Refer to Branch (page 27) for profile.
Blenheim Paul Smith
T: 03 341 3622 M: 027 698 1323 E: [email protected]
Refer to Branch (page 30) for profile.
Nelson David Burley
T: 03 539 1874 M: 021 684 665 E: [email protected]
Refer to Branch (page 31) for profile.
Christchurch Philip Hextall
T: 03 341 3613 M: 021 747 005 E: [email protected]
Refer to Branch (page 32) for profile.
invercargill Peter Ballantyne
T: 03 218 3045 M: 021 747 012 E: [email protected]
Refer to Branch (page 35) for profile.
Marine Captain Mike Austin
Loss Adjuster / Team Leader MarineT: 09 524 3746 M: 021 746 144 E: [email protected]
Serving at sea in fishing boats and commercial ships, Mike is qualified as a Foreign Going Ships Master. He is an experienced specialist in marine hull, cargo and other marine insurance losses. He is a member of the Nautical Institute and the International Institute of Marine Surveying. Mike joined Cunningham Lindsey in 1974.
• Claimshandled:majorhull,cargo,warranty surveys, liability
• MastersCertificateForeignGoing,ACLA, Fellow of the Arbitrators & Mediators Institute of NZ, Member of the International Institute of Marine Surveying
Auckland Shelley Beasley
T: 09 524 3750 M: 021 865 353 E: [email protected]
Refer to Branch (page 13) for profile.
Stephen KayT: 09 520 9053 M: 021 774 587 E: [email protected]
Refer to MCL (page 42) for profile.
Stuart MackyT: 09 524 3751 M: 021 929 126 E: [email protected]
Stuart has over 30 years’ experience in the marine insurance industry from hull, cargo to pleasurecraft, and holding a claims manager role for a major underwriter.
• Claimshandled:marinehull,marinecargo
• ACLA,ANZIIF(SnrAssoc)
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FAS Global
When it is essential to accurately investigate and define financial value, you can rely on our team of industry-leading professionals to provide independent and objective financial investigations and analysis.
Our team of financial specialists have accounting qualifications and many years of experience and expertise investigating financial claims. We are here to assist you in the following areas:
• Businessinterruptionortime element insurance claims
• Consequentiallossclaims
• Fidelityguarantee
• Prizedraws
• Eventcancellations
• Litigationsupport
• Complexstockloss
• Forensicaccounting
• Fraudinvestigation
The team brings together a diverse range of background experience and contains many acknowledged experts. We have a proven reputation for high technical standards, but we are also able to provide innovative solutions to aid in the settlement and negotiation process. Our team has the capability to provide professional help and advice at any level required.
Financial Services(FAS Global)
Jake CarterHead of FAS Global New ZealandT: 09 520 8008 M: 021 747 050 E: [email protected]
Jake is a Chartered Accountant who specialises in many aspects of commercial insurance. His main areas of expertise centre on business interruption, loss of profits, commercial disputes, cyber, stock loss, and fidelity/fraud. He has led and assisted with losses arising in a multitude of industries including, hospitality, manufacturing, health, food, agricultural and professional services.
• Claimshandled:businessinterruption, complex stock loss, fidelity guarantee, cyber, contingency, prize indemnity (including prize non-appearance, cancellation)
• BCom,CA,AICLA(Aff)
48 FAS Global
FAS Global
Auckland David Baines
M: 021 707 577 E: [email protected]
David is a Chartered Accountant with over 30 year’s experience in financial and management accounting, including vast experience in the meat industry and time spent as a specialist business interruption assessor. David has spent over 25 year’s as a General Manager in a large commercial company and has gained valuable client focused skills through business strategy consultancy and independent directorships.
• Claimshandled:businessinterruption,fidelityguarantee, complex stock loss
• B.Com,CA,MNZIOD
Brett FawcettT: 09 520 9058 M: 021 353 530 E: [email protected]
Brett has been a loss adjuster and a specialist in business interruption claims since 1973. He specialises in the adjustment of large and complex financial claims, cancellation claims and the pre-damage analysis of exposure to economic loss.
• Claimshandled:businessinterruption,financiallosses, fidelity guarantee
• BCom,CA,FCILA(UK),ANZIIF(SnrAssoc)CIP
Stephen HardyT: 09 520 8016 M: 021 781 394 E: [email protected]
With 25 years’ management and financial accounting experience, Stephen joined Cunningham Lindsey in 2011. His specialist areas include third party consequential loss and dairy farm claims.
• Claimshandled:businessinterruption
• BCom
Rebecca SoffeT: 09 524 3740 M: 021 954 052 E: [email protected]
Rebecca joined FAS Global in 2017, after completing a Bachelor of Business Management, majoring in Accounting and Finance. Rebecca has gained valuable industry experience by working closely with the FAS Global team and the National Chief Adjuster, Leon Briggs.
• Claimshandled:businessinterruption,lossofrent, complex stock loss
• BMS
Tauranga Jillian Oughton
M: 027 637 4901 E: [email protected]
Jillian has rejoined FAS Global in 2017 having previously worked for Cunningham Lindsey following the Canterbury earthquakes. Jillian is experienced in commercial accounting and in public practice accounting, specifically business advisory services.
• Claimshandled:businessinterruption,lossofrents, complex stock loss
• BCom,CA,GradDipComm
Wellington Leon Briggs
M: 021 879 788 E: [email protected]
Refer to MCL (page 40) for profile.
Christchurch Andrew Jameson
T: 03 357 0127 M: 021 320 224 E: [email protected]
Refer to MCL (page 41) for profile.
FAS Global 49
Finan
cial Services
Motor Vehicle
Motor Vehicle
Cunningham Lindsey considers our motor
vehicle capability to be a major point of
difference. We offer and deliver
comprehensive motor claim solutions
tailored to meet your customers and your
business needs. Through our centrally
located light and heavy motor hubs we
provide the right level of expertise to the
claim. We understand how motor or
equipment failure can lead to major
interruption to business and quick action is
imperative, therefore we provide a fast track
service.
Our team of experts are available
throughout New Zealand and manage high
volumes of light, commercial, heavy motor
and plant machinery claims across a variety
industries.
50 Motor Vehicle
Mot
or V
ehic
le
Motor Vehicle
Tauranga Garth Cumming
T: 07 571 7102 M: 021 727 146 E: [email protected]
Refer to Branch (page 18) for profile.
Napier Haedyn Borck
T: 06 835 4501 M: 021 437 127 E: [email protected]
Refer to Branch (page 22) for profile.
Palmerston North John Keates
M: 027 318 189 E: [email protected]
Refer to Branch (page 25) for profile.
Wellington Lance Cook
T: 04 477 7553 M: 021 882 507 E: [email protected]
Refer to Branch (page 27) for profile.
Benedict CastellanoT: 04 477 7511 M: 027 591 3756 E: [email protected]
Refer to Branch (page 27) for profile.
Blenheim Scott Baylis
T: 03 578 9441 M: 021 227 1649 E: [email protected]
Refer to Branch (page 30) for profile.
Nelson David Burley
T: 03 539 1874 M: 021 684 665 E: [email protected]
Refer to Branch (page 31) for profile.
Heavy Motor
Bevan WoodSpecialist Adjuster / Team Leader Heavy MotorM: 021 939 311 E: [email protected]
Refer to Branch (page 20) for profile.
Belinda MaleHMV Claims AdministratorM: 021 701 060 E: [email protected]
Whangarei Aaron Condon
T: 09 470 1884 M: 021 726 515 E: [email protected]
Refer to Branch (page 11) for profile.
Sholto McCardleT: 09 470 1887 M: 021 533 465 E: [email protected]
Refer to Branch (page 12) for profile.
Auckland Dave Harvey
M: 021 859 330 E: [email protected]
Refer to Branch (page 14) for profile.
Keith SimpsonT: 09 524 3764 M: 021 450 767 E: [email protected]
Refer to Branch (page 15) for profile.
Hamilton Brian Stewart
T: 07 834 7369 M: 021 999 169 E: [email protected]
Refer to Branch (page 17) for profile.
Motor Vehicle 51
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r Veh
icle
Motor Vehicle
Christhurch Charles Rogers
T: 03 341 7207 M: 021 493 358 E: [email protected]
Refer to Branch (page 33) for profile.
Timaru Phil Burtenshaw
M: 021 720 039 E: [email protected]
Refer to Branch (page 33) for profile.
Dunedin Stephen Woodrow
M: 021 747 014 E: [email protected]
Refer to Branch (page 35) for profile.
invercargill Terry Williams
M: 021 132 0583 E: [email protected]
Refer to Branch (page 36) for profile.
Light Motor
Reid ClarkManager, Light MotorT: 07 834 7362 M: 021 885 215 E: [email protected]
Refer to Branch (page 16) for profile.
Kelly MasonTeam Leader Motor Processing UnitT: 07 834 7377 E: [email protected]
Bay of islands Aaron Condon
T: 09 470 1884 M: 021 726 515 E: [email protected]
Refer to Branch (page 11) for profile.
Carl CooperM: 021 546 499 E: [email protected]
Refer to Branch (page 11) for profile.
Whangarei Aaron Condon
T: 09 470 1884 M: 021 726 515 E: [email protected]
Refer to Branch (page 11) for profile.
Auckland Louie Chang
T: 09 524 3742 M: 021 836 069 E: [email protected]
Refer to Branch (page 13) for profile.
Len NelT: 09 524 3730 M: 021 950 035 E: [email protected]
Refer to Branch (page 14) for profile.
Hamilton Michael Cummins
T: 07 834 7365 M: 027 238 5216 E: [email protected]
Refer to Branch (page 16) for profile.
Brian StewartT: 07 834 7369 M: 021 999 169 E: [email protected]
Refer to Branch (page 17) for profile.
Rotorua Kerry Everton
M: 0274 896 337 E: [email protected]
Refer to Branch (page 20) for profile.
Whakatane Bevan Wood
M: 021 939 311 E: [email protected]
Refer to Branch (page 20) for profile.
52 Motor Vehicle
Mot
or V
ehic
le
Motor Vehicle
Tauranga Garth Cumming
T: 07 571 7102 M: 021 727 146 E: [email protected]
Refer to Branch (page 18) for profile.
Taupo Kerry Everton
M: 0274 896 337 E: [email protected]
Refer to Branch (page 20) for profile.
Napier Haedyn Borck
T: 06 835 4501 M: 021 437 127 E: [email protected]
Refer to Branch (page 22) for profile.
New Plymouth Mark Corbett
M: 021 537 858 E: [email protected]
Refer to Branch (page 24) for profile.
Palmerston North John Keates
M: 027 318 189 E: [email protected]
Refer to Branch (page 25) for profile.
Wellington Benedict Castellano
T: 04 477 7511 M: 027 591 3756 E: [email protected]
Refer to Branch (page 27) for profile.
Lance CookT: 04 477 7553 M: 021 882 507 E: [email protected]
Refer to Branch (page 27) for profile.
Blenheim Scott Baylis
T: 03 578 9441 M: 021 227 1649 E: [email protected]
Refer to Branch (page 30) for profile.
Nelson Scott Baylis
T: 03 578 9441 M: 021 227 1649 E: [email protected]
Refer to Branch (page 30) for profile.
David BurleyT: 03 539 1874 M: 021 684 665 E: [email protected]
Refer to Branch (page 31) for profile.
Christchurch Hamish Broadbent
T: 03 341 7809 E: [email protected]
Refer to Branch (page 32) for profile.
Charles RogersT: 03 341 7207 M: 021 493 358 E: [email protected]
Refer to Branch (page 33) for profile.
Timaru Ryan Ansley
M: 021 510 339 E: [email protected]
Refer to Branch (page 33) for profile.
Phil BurtenshawM: 021 720 039 E: [email protected]
Refer to Branch (page 33) for profile.
Dunedin Stephen Woodrow
M: 021 747 014 E: [email protected]
Refer to Branch (page 35) for profile.
invercargill Terry Williams
M: 021 132 0583 E: [email protected]
Refer to Branch (page 36) for profile.
Motor Vehicle 53
Moto
r Veh
icle
Claim Solutions
inTrust handles claims for commercial
organisations and insurers who have
decided to outsource this aspect of their
business, giving them the time to
concentrate on their own core business.
We receive, process and pay claims in line
with your organisation’s protocols. We will
pursue recoveries on your behalf. Your
organisation does not have to carry the
overhead of experienced claims staff – we
will do that for you.
At all times you have access to your claims
through our online management system
– ClaimFlow, which will provide you detailed
reporting on the level, frequency and types
of losses that are occurring.
You should consider our inTrust services if
you have a high volume of insured or
uninsured claims that you need to manage.
inTrust provides an easy and cost effective
solution for the handling of claims and
losses – let our experts help you.
inTrust
Receiving Claims
Processing Claims
Paying Claims
Reporting on Claim trends
Ginnah FasiANZIIF (Assoc) CIP
T: 09 524 3763 E: [email protected]
Melany GurtmanT: 09 520 8012 E: [email protected]
54
Contact PO Box 335, Auckland 1140 T: 0800 800 096 E: [email protected]
Moe AutauaManager, inTrust
T: 09 520 9063 M: 027 801 9287 E: [email protected]
Refer to Branch (page 13) for profile.
Risk Surveys
We provide expert and cost effective surveys
of your customers’ risks, enhancing the
professional service that you offer.
Our nationwide network of insurance
experts combined with our specialist
expertise, allows us to ensure that risks are
identified. This ensures that you can advise
your customer about risk minimisation and
appropriate insurance coverage.
Our business interruption expertise is
unmatched in New Zealand and we can
work with you to ensure that risks are
correctly identified and sums insured are
adequate to protect your customers in the
event of a major loss.
Our food technologists and engineers can
survey industrial plants, food processing
areas and other commercial premises
ensuring that specialised risks are identified
and where possible risk minimisation is put
in place.
Risk Surveys
Ginnah FasiANZIIF (Assoc) CIP
T: 09 524 3763 E: [email protected]
Melany GurtmanT: 09 520 8012 E: [email protected]
55
Craig LancasterRisk Survey Team Leader
BCom, ANZIIF (Snr Assoc) CIP,
Diploma of Risk Management
T: 09 524 3781 M: 021 447 161 E: [email protected]
inT
rust /
Risk Su
rveys
Sergon Buiding Consultants
Sergon professionals will work with your customers who
have suffered significant building losses to ensure that the
reinstatement process proceeds quickly, cost effectively
and in a legally compliant manner.
Using our team of experienced building specialists, we will:
•Workwithyourclientstoestablishtheirspecific
requirements
•Ensurethatcompliantdocumentationispreparedand
the necessary permissions are obtained
•Managethetenderprocesstoensurethatacosteffective
solution is delivered for the insurer
•Applyexperiencedmanagementresourcestoleadthe
project to ensure that it is delivered in a timely and cost
effective manner
Every building consultation has its own unique
characteristics and our professionals are trained to
establish what is needed and to deliver it.
We work in association with our loss adjusting colleagues
in Cunningham Lindsey to deliver insurance-related
building solutions and for other clients outside of the
insurance world. We specialise in providing
independent building consultancy solutions to support
large scale projects.
Sergon Building ConsultantsCost effective, professional solutions for building work
To appoint Sergon - email: [email protected]
Sergon is a nationwide building consultancy established to help you and your customers navigate through the complexity of new building and repairs. Controlling the insurance reinstatement process so that your customers have confidence in your claim process.
Vik ShankarSergon Manager
LBP D2, Dip Arch, Dip Ed
T: 09 524 3731 M: 021 517 366 E: [email protected]
Vikash has worked within the insurance industry for 12 years providing architectural and structural services for both residential and commercial sites. Vikash joined the Sergon team in 2016.
56
Sergon Building Consultants
Auckland
Rashaad VahedSergon Administrator
T: 09 524 3762 M: 027 500 1710 E: [email protected]
Rashaad joined Sergon in 2017 and has worked in the insurance industry for over 18 years. He has held a variety of roles ranging from, domestic and commercial claims, crash centre team leader, quality team leader, training specialist, underwriting senior and underwriting manager.
Kerry YoungArchitectural Designer
LBP, NZCD (Arch), DANZ (Member)
T: 09 520 9068 M: 021 747 037 E: [email protected]
Kerry has over 30 years’ experience in architectural design and documentation in both New Zealand and Australia including working with housing companies and the council on domestic and commercial projects. Kerry joined Sergon in 2012.
Whangarei
Craig HetaBuilding Consultant
LBP
M: 021 728 093 E: [email protected]
Craig joined Sergon in 2017. Prior to joining Sergon, Craig gained 5 years’ experience in the building industry, contracting to Cunningham Lindsey in the capacity of adjusting and earthquake assessments.
Kevin JenkinsBuilding Consultant
LBP Design 1
M: 021 715 919 E: [email protected]
Kevin has over 35 years’ experience in the building industry, including 20 years in architectural design, a number of years truss & framing and 10 years as a local authority building officer, which involved building consent processing and inspection work. Kevin joined Sergon in 2017.
Palmerston North
Nathan LeeArchitectural Designer
LBP, Advanced Trade Certificate in Building
M: 021 607 171 E: [email protected]
Nathan joined Sergon in 2014 after completing his carpentry apprenticeship and has spent 14 years in the residential construction industry. Nathan is part of a team who worked on large commercial projects after the Christchurch earthquakes.
Dean WadeBuilding Consultant
LBP, Advanced Trade Certificate in Building
T: 06 358 9193 M: 027 252 2292 E: [email protected]
Dean joined Sergon in 2010. He completed a carpentry apprenticeship and then spent several years in the light commercial area followed by three years residential supervision and five years with his own building company.
Wellington
Alan EscottArchitectural Designer
National Diploma in Architectural Technology (Level 6)
M: 021 710 340 E: [email protected]
Alan has 12 years’ experience as an architectural technician. Since 2010 Alan worked as a full time contractor for Cunningham Lindsey and Sergon. In this time he worked on a variety of different earthquake Loss Adjusting and scoping related projects in Christchurch, Whangarei and Auckland. In 2016, Alan joined the Sergon team as a full time employee.
Christchurch
Andrew BellBuilding Consultant
LBP, Certificate in Carpentry (Au)
M: 021 217 8624 E: [email protected]
Andy joined Sergon in 2010 following the Canterbury earthquakes. Prior to this time Andy had his own building reinstatement business managing insurance repairs and working closely with a large government agency on property maintenance contracts.
57
Sergon
The Team
Index
58 The Team
Building Unit Auckland 15
Claims Handling Unit
Palmerston North 26
Addy, Kylea Auckland, MCL 39
Ainger, Brian Kapiti Coast 26
Alcock, Scott Auckland, Corporate 5
Andrew, Lisa Hamilton 17
Andrews, Bob Hamilton 16
Andrews, Kelly Palmerston North 26
Ansley, Ryan Timaru 33
Austin, Captain Mike Auckland, MCL 46
Autaua, Moe Auckland 13
Baines, David Auckland, FAS 49
Ball, Blythe Auckland 13
Ballantyne, Peter Invercargill 35
Bardsley, Peter Palmerston North, Operations
21
Bassett, Tania Hamilton 17
Baylis, Scott Blenheim 30
Beasley, Shelley Auckland 13
Bell, Andrew Christchurch, Sergon 57
Blair, Hamish Christchurch 32
Bond, Laurie Wellington 27
Bone, Andrew Auckland 13
Borck, Haedyn Napier 22
Brewer, Neil Queenstown 34
Breytenbach, Susie Christchurch 33
Briggs, Leon Wellington, MCL 40
Broadbent, Hamish Christchurch 32
Brooks, Denise Rotorua 19
Broomfield, Bridget Nelson 31
Brown, Dave Gisborne 22
Brown, James Christchurch 32
Bullock, Sonya Tauranga 18
Burkett, Brian Napier 23
Burley, David Nelson 31
Burtenshaw, Phil Timaru 33
Burtt, Pamela Christchurch 33
Campbell, Vanya Christchurch, MCL 39
Carter, Jake Auckland, FAS 48
Castellano, Benedict Wellington 27
Cayetano, Frederick New Plymouth 23
Chang, Louie Auckland 13
Cherrington, Neta Napier 23
Clark, Dale Hamilton, Corporate 5
Clark, Reid Hamilton 16
Clark, Sean Hamilton 17
Collins, Mike Whangarei 11
Condon, Aaron Whangarei 11
Cook, Lance Wellington 27
Cooper, Carl Bay of Islands 11
Corbett, Mark New Plymouth 24
Cowan, Darryl Auckland, Corporate 2
Cox, Allan Auckland 13
Crosby, Mark Tauranga, MCL 41
Crowther, Deborah Invercargill 35
Cumming, Garth Tauranga 18
Cummins, Michael Hamilton 16
Dawson, Gioia Auckland 14
Dawson, Tony Hamilton, MCL 41
de Jager, Peter Auckland, Corporate 5
Desrosiers, Dustin Christchurch 32
Doherty, Joanne Gisborne 22
Dove, Lynley Christchurch 32
Downey, Pauline Hamilton 17
du Randt, Royden Coromandel 17
Escott, Alan Wellington, Sergon 57
Everton, Kerry Taupo 20
Fasi, Ginnah Auckland, inTrust 54
Fawcett, Brett Auckland, FAS 49
Field, Desire Taupo 20
Field, Russell Taupo 20
Fitzpatrick, Brenda Tauranga 19
Flannagan, Melissa Palmerston North 26
France, Treve Wellington 28
Fraser, Angus Auckland 14
Freeman, Paul Hamilton 16
Gillespie, Sue Bay of Islands 11
Gock, Jolynn Auckland, MCL 39
Gurtman, Melany Auckland, inTrust 54
Halgryn, Shaun Whangarei 12
Hamill, Joanne Invercargill 36
Hape, Howard Whangarei 12
Harding, Eoin Dunedin 34
Hardy, Stephen Auckland, FAS 49
Harpur, Sharon Palmerston North 26
Harvey, Dave Auckland 14
Hawkins, Anna Dunedin 34
Hayes, Christopher Auckland, MCL 40
Hazlehurst, Melissa Palmerston North 25
Heenan, Anna Invercargill 36
Heta, Craig Whangarei, Sergon 57
Hextall, Philip Christchurch 32
Hills, Darren Whangarei 12
Houlahan, Katrina Wanganui 24
Hurle, Gary Christchurch, MCL 41
Hutchison, David Rotorua 19
Jameson, Andrew Christchurch, MCL 41
Jenkins, Kevin Whangarei, Sergon 57
Jenkins, Neville Auckland 15
The Team
The Team 59
Judd, Kylie Palmerston North 26
Judson, Kim Hamilton 16
Kay, Stephen Auckland, MCL 42
Keates, John Palmerston North 25
Kennedy, Diane Dunedin 35
Knights, Dianne Rotorua 19
Kotze, Garth Tauranga 18
Kotze, Juanita Napier 23
Kruger, Braam Dunedin 34
Kuntawala, Jay Christchurch 32
Lancaster, Craig Auckland 14
Lancaster, Craig Auckland 55
Lantsbery, Vanessa Christchurch 33
Lavington, Jason Nelson 31
Law, Kathleen Napier 22
Lawrence, Karen Tauranga 19
Laybourn, Angela Blenheim 30
Lee, Nathan Palmerston North, Sergon
57
Liddell, Ian Hamilton 16
Liddle, Kate New Plymouth 23
Livett, Jim Auckland 14
Lottering, Hanlie Tauranga 19
Luckie, Zane Hamilton 17
Mackenzie, Joanne Whangarei 12
Macky, Stuart Auckland, MCL 46
Main, Stuart Auckland, MCL 42
Male, Belinda Taupo 51
Malins, Sara Whangarei, Operations
8
Manu, Sabrina Christchurch 33
Marsh, Ben Christchurch 32
Mason, Kelly Hamilton 17
Mason, Kelly Hamilton 52
McCardle, Sholto Whangarei 12
McCulloch, Alisdair Auckland, MCL 40
McCullough, Chris Whangarei 12
Mckeagg, Catherine Wellington 28
McLaughlan, Jim Wellington 27
McLean, Garry Nelson 31
McMahon, Danielle Auckland 15
McQuinn, Susan Whangarei 12
Meehan, Alan Palmerston North 25
Menday, Tim Auckland 14
Minnis, Simon Nelson 31
Moloney, Jo Auckland 15
Moreton, Leon Auckland 14
Morris, Judy Auckland 13
Mostert, Janine Auckland, Corporate 5
Nandhana, Sheetal Auckland 15
Nel, Len Auckland 14
Newton, Julie Tauranga 18
Newton, Tracey Palmerston North 25
Ngaropo, Bev Whangarei 11
Nicholls, Pam Palmerston North 25
Noble, Frankie Auckland, MCL 43
Norrie, Daniel Auckland, MCL 40
Odlum, Vanessa Wellington 28
Oughton, Jillian Tauranga, FAS 49
Paulin, Richard Invercargill 35
Penhall, Shane Napier 23
Penney, Bridget Whangarei 12
Peterson, Tracy Nelson 31
Philpott, Kevin Auckland 15
Porou, Shayne Gisborne 22
Ramson, Claire Palmerston North 26
Reed, Karina Hamilton 16
Rogers, Charles Christchurch 33
Scheib, Linley Wellington 27
Scherle, Samantha Hamilton 17
Schultz, Robyn New Plymouth 24
Shankar, Vik Auckland, Sergon 56
Shaw, Andrew Palmerston North 25
Sheppard, Heather Palmerston North 26
Simpson, Keith Auckland 15
Smith, Derek Wellington 27
Smith, Paul Blenheim 30
Soffe, Rebecca Auckland, FAS 49
Stephens, Ewen Nelson 31
Stephenson, Tim Napier 22
Stewart, Brian Hamilton 17
Stewart, Suzanne Hamilton 17
Stubbins, Matthew Tauranga 18
Taylor, Jeff Kapiti Coast 26
Taylor, Kurt Wellington 28
Taylor, Mark Wellington 27
Teonea, Danny Blenheim 30
Tetlow, Yvonne Nelson 31
Thomson, Sheree Palmerston North 25
Thurston, Dean Auckland 15
Tyler, Heather Palmerston North 26
Vahed, Rashaad Auckland, Sergon 57
van Zyl, Philip Auckland, Operations 10
Wade, Dean Palmerston North, Sergon
57
Walker, Dave Christchurch, MCL 41
Wehipeihana, Eden Palmerston North 26
Wehipeihana, Leah Auckland 15
Wharram, David New Plymouth 24
White, Ryan Palmerston North 25
Whiting, Alison Nelson 31
Whitiora, Hayley Hamilton 17
Willetts, Richard Timaru 33
Williams, Terry Invercargill 36
Wood, Bevan Whakatane 20
Wood, Felicia Auckland, MCL 44
Woodrow, Stephen Dunedin 35
Young, Kerry Auckland, Sergon 57
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