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Page 1: DISA Acquisition Deskbook - everyspec.com

DISA Acquisition Deskbook

SOURCE SELECTION

March 2000

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I. IntroductionA. What is source selection?B. Reason for this deskbook

II. Importance of Procurement Integrity and Ethics III. The Source Selection Authority IV. Designing an Acquisition StrategyA. Forming a TeamB. Researching the MarketC. Determining the Source Selection Approach1. The Lowest Price Technically Acceptable Process2. The Tradeoff Process

D. Selecting Evaluation Factors and Subfactors1. Cost Factors2. Past Performance3. Technical Factors

E. Weighting the Factors and Subfactors V. Developing Evaluation Standards VI. Typical Ratings and DescriptorsA. AdjectivalB. Color CodingC. NumericalD. Accompanying Narrative

VII. Drafting a Source Selection/Evaluation PlanA. Purpose of the Source Selection PlanB. Substance of the Source Selection Plan

VIII. The SolicitationA. Performance Requirements (Specifications, Statement of

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Work, or Equivalent)1. Functional or Performance Requirements2. Design Requirements

B. Proposal Submission Information IX. Evaluation ConsiderationsA. OverviewB. Reasons for the Evaluation ProcessC. Evaluation Process Tasks1. Familiarization2. Cost Evaluations3. Past Performance Evaluations4. Technical Evaluations5. Identifying Proposal Ambiguities and Inadequate

Substantiation6. Identifying Strengths, Deficiencies, Significant

Weaknesses, and Risks7. Consensus

X. Exchanging Information with OfferorsA. Who is in Charge?B. Establishing the Ground RulesC. Award Without DiscussionsD. Requesting Clarifications When Awarding Without

DiscussionsE. Holding CommunicationsF. Establishing the Competitive RangeG. Conducting DiscussionsH. Obtaining Proposal Revisions

XI. Selection DecisionA. Making the Cost/Technical Tradeoff AnalysisB. Documenting the Proposal ComparisonC. Documenting the Selection Decision and Awarding the

Contract XII. Notification and Debriefing of Unsuccessful Offerors XIII. Lessons LearnedGlossaryLinksAttachment

Rules of Engagement for Source Selection at DISA

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I. Introduction

This deskbook provides supplemental Agency procedures/guidanceabout the source selection process. Controlling procedures/guidanceare found in the Federal Acquisition Regulation (FAR) Part 15; DefenseFederal Acquisition Regulation Supplement (DFARS) Part 215 andDefense Information Systems Agency Acquisition RegulationSupplement (DARS) Part 15.

For the purposes of future updates, this Deskbook is consistent withFederal Acquisition Regulation (FAR) (through Federal AcquisitionCircular 97-15, effective 27 Dec 00); DFARS (through DFARS ChangeNotice 20000210, effective 10 Feb 00); and DARS (through DISA ACs97-09 and 97-14). The FAR, DFARS and DARS are accessible on theD41 hompage. In the case of any conflicting guidance between thesedocuments and this deskbook, the other documents are controlling.

A. What is source selection?Source selection is the process of deciding who obtains the award of acontract action. It can be a rather simple process of finding the lowestpriced item or be a very formal and structured process of determiningthe best value.

B. Reason for this deskbookObtaining the right item or service at the righttime, from the right source, at the right cost isthe objective of all Government purchases.This is “best value” in its broadest sense.Meeting the objective is the result of addressingthe unique circumstances of each acquisition,the acquisition strategy, choosing a contractingmethod, and the award decision. This deskbookis designed to provide tools to use in obtainingthe best value objective. The deskbook hasinformation on conducting efficient and effectivesource selections.

(Return to Table of Contents)

Best Value isthe goalof every

acquisition

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II. Importance of Procurement Integrityand Ethics

The guiding principle behind maintaining the integrity of theprocurement process requires that all offerors are treated fairly and noone obtains an unfair advantage. There are stringent requirements

that MUST be adhered to by all participantsinvolved in the source selection process. Thisincludes both technical and contractingpersonnel. Procurement integrity rulesprovide for both civil and criminalpenalties for violations (see FAR Part 3 andDISA’s General Counsel’s web page.).

Personnel participating personally andsubstantially in a source selection cannothave financial conflicts of interest. At theearliest stage of the acquisition, theContracting Officer will identify theparticipating individuals and submit arequest to the General Counsel for a reviewof the individuals’ financial disclosure forms.If an individual is not an annual filer, theindividual will be required to file a disclosureform at that time.

Classified source selection documents mustalso be marked and protected as required by DODI 5200.1R.

(Return to Table of Contents)

III. The Source Selection Authority

The Source Selection Authority (SSA) selects the contractor(s) andapproach(es) that will provide the best value. The SSA must be at alevel that is fully accountable for the results of the decision and knowwhat factors determine the best value.

In most cases the Contracting Officer is the SSA. In some acquisitions,or classes of acquisitions, the agency head or other official may be the

The principleofprocurementintegrity isthat allofferorsreceive fairtreatmentand no onehas an unfairadvantage.

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SSA, or will appoint someone else to make the selection. DARS Part15 gives direction for requirements over $10 million. In addition,successful execution requires early involvement of the SSA. This willallow the person to make a rational selection decision consistent withthe solicitation. The amount of time and effort that is required isobviously a consideration when making the appointment.

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TYPICAL FLOW OF SOURCE SELECTIONDesign the Acquisition Strategy

Evaluation Factors and SubfactorsStandardsEvaluation Strategy

SelectionDecision

Source Selection/Evaluation Plan

Prepare Solicitation

Evaluate Proposals

Notification and Debriefing ofUnsuccessful Offerors

CompetitiveRange Determined

Draft Request for Proposals

Receive of Proposals

Specifications, Statement ofWork or Equivalent, IndependentGovernment Cost Estimate

Issue Solicitation

Communications

Request final proposal revisions

Discussions

Evaluation Report and Summary

Receive Final Proposals

Source Selection Decision Document

Award

Lessons Learned Analysis

Evaluate Final Proposals

Evaluation Report and Summary

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(Return to Table of Contents)

IV. Designing an Acquisition Strategy

The source selection approach must be tailored to the acquisition. Assoon as possible after identifying a need to acquire products orservices, hold an acquisition strategy meeting, also called anIntegrated Product Team (IPT). The attendees should include theperson responsible for managing the program or project, contractingrepresentative, legal advisor, potential evaluation team members, andothers as needed.

The strategy meeting should be used to determine the acquisitionapproach, including the source selection process and techniques thatwill be most appropriate. The group should use the meeting to discussthe results of market research, potential evaluation factors,information that may be needed from offerors to support those factors,and other appropriate planning issues such as the timetables for theacquisition and who should be members of the evaluation team. Thegroup should design a strategy that best reflects the specificrequirement, the results of market research, and the risks associatedwith the acquisition. The information obtained in the strategy meetingwill be used as a basis for developing the source selection/evaluationplan.

A. Forming a TeamSource selection should be a multidiscipline team effort from theearliest planning stages. The size and composition of the team shouldbe tailored specifically to the acquisition. Incomplex source selections there may be alarge team, with members from variousfunctional disciplines. In simpler sourceselections, however, the team may consist ofone or more technical evaluators and theContracting Officer, who is also the SSA.Whether the team is large or small, it shouldbe established to ensure continuity andactive, ongoing involvement of contracting, technical, logistics, legal,user, contract administration, and other experts, i.e. Acquisition orProgram Managers or Acquisition Liaisons, to ensure a comprehensiveevaluation of each proposal.

Sourceselectionis a team

effort.

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The Source Selection Advisory Council is typically used in complexsource selections and at the SSA’s discretion. Source SelectionAdvisory Council members should be senior representatives of theorganizations who have a direct interest in the acquisition. The size ofthe Council will vary with the complexity of the acquisition. The SSAappoints the Source Selection Advisory Council chairperson. Thechairperson then generally appoints the remaining members andadvisors to the Council, subject to approval of the SSA. At thediscretion of the Vice Director, DISA, the proposed appointment of theCouncil and evaluation board members will be reviewed to ensureappropriate support from and representation of the agency’sdirectorates and business interests.

Government and non-Government experts may be needed to provideadvisory assistance. As advisors, they may review proposals and

TYPICAL COMPLEX SOURCESELECTION TEAM

CONTRACTING OFFICERBusiness advisor to the source selection team

Signs contract

ADVISORSGovernment (if needed)

ADVISORSNon-Government (if needed)

TECHNICAL EVALUATION PANEL (TEP)Evaluates technical factors

COST EVALUATION PANEL (CEP)Evaluates cost

PAST PERFORMANCE EVALUATIONPANEL (PPEP)

Evaluates past performance

SOURCE SELECTION EVALUATION BOARD (SSEB)Evaluates proposals against proposals factors and subfactors

Assists SSA in comparative ananlysis, if requested

SOURCE SELECTION ADVISORY COUNCIL (SSAC)Senior level advisors to the SSA

Assists SSA in comparative analysis

SOURCE SELECTION AUTHORITY (SSA)Decides

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provide objective comments and recommendations. They cannotdetermine strengths or weaknesses, establish initial or finalassessments of risks, or rate or rank offerors’ proposals. Non-Government advisors cannot be used if qualified Governmentpersonnel exist.

In a complex source selection, it may be useful for the Council to briefthe SSA early in the acquisition process and at critical stepsthroughout the process. This approach will ensure that the SSA knowshow the process is going and any acquisition process constraints. Italso allows the SSA to readily express concerns and ideas that arelikely to influence the final selection decision. Areas where the SSAinvolvement is essential include approval of the sourceselection/evaluation plan and the solicitation.

B. Researching the MarketMarket research is the first step in anyacquisition and an essential part of designingevery acquisition strategy. As the namesuggests, it is used to obtain information onproducts and services available in thecommercial marketplace. Market research iskey in determining whether a need can bemet by a commercial item or non-developmental item and in identifyingcommercial practices associated with suchitems or services. It also is a key to choosingthe appropriate evaluation factors, contractingmethod, and the amount and type ofinformation to be included in proposals.

Thorough research of the market should bedone as soon as a need is forecast and as partof acquisition planning. It might be a one-person effort or a team effort. A variety of

techniques may be used to conduct market research including:• Contacting knowledgeable individuals regarding market capabilities;• Reviewing the results of recent market research;• Querying government or commercial data bases;• Participating in interactive, on-line communication;• Reviewing catalogs and product literature.

Marketresearch isthe first stepin anyacquisitionandessential todesigningeverystrategy.

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C. Determining the Source Selection ApproachOne of the first steps in designing an acquisition strategy is todetermine the source selection approach that will obtain the bestvalue. The two basic approaches are the lowest price technicallyacceptable process and the tradeoff process.

1. The Lowest Price Technically Acceptable Process

In some situations, simply comparing the cost or price of the proposalsthat meet or exceed the solicitation's requirements can be expected toresult in the best value. In such cases, cost or price is the overridingconsideration. While there may be a need fordiscussions there is no need to considerany additional benefit obtained byexceeding the requirements. Thelowest price technically acceptable processis similar to a sealed bid approach in thataward is made to the acceptable offeror with the lowest evaluated costor price. The major difference is that the Contracting Officer can holddiscussions with offerors prior to source selection to ensure offerorsunderstand the requirements and to determine acceptability.

2. The Tradeoff Process

There are cases where the best value decision may require theconsideration of factors other than the price or cost.There may be a need to consider technical capabilities,qualifications, or experience. These factors may ormay not be more important than the cost or price.In these cases the SSA needs flexibility to select thebest value. The best value may not be provided by

the proposal offering the lowest price. The decision willinvolve a comparison of the combination of non-cost strengths,weaknesses, risks and the cost or price offered in each proposal. Thenthe judgment is made as to which provides the best combination. TheSSA will need to document the decision and explain why the selectedsource represents the best value to the Government.

Unless a lowest price technically acceptable evaluation approach isused, source selection will involve some form of tradeoff. The processneeds to be tailored to fit the circumstances. Consider the complexityof the acquisition and resources available.

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D. Selecting Evaluation Factors and SubfactorsThe solicitation and source selectionplan must clearly state all the evaluationfactors and subfactors that will beconsidered in making the sourceselection and their relative importance.These factors and subfactors informofferors of all the significantconsiderations in selecting the bestvalue source and the relativeimportance the Government attaches toeach of these considerations. Offerorsneed to understand how their proposalswill be evaluated so they can better prepare their proposals.

A multidisciplinary team chooses the evaluation factors and subfactorsbased on user requirements, acquisition objectives, perceived risks,and thorough market research. Thorough research of the market helps

the team identify the capabilities andwhere those capabilities are most likelyto differ among potential offerors. Theteam then selects only those factorsthat will help differentiate amongofferors and surface the mostadvantageous proposal. The factorsand subfactors need to be limited tothose areas expected to reveal

measurable differences or risk levels among the proposals.

1. Cost Factors

The Competition in Contracting Act, as implemented in the FAR,requires that the price or cost beincluded as an evaluation factor inevery source selection. This isbecause affordability must always bea consideration when spendingtaxpayer dollars.

The relative importance betweencost or price and the non-costfactors must also be reflected in both the solicitation and the weightsor priority statements in the source selection plan. However, cost or

Evaluationfactors helpofferorsunderstand theevaluationprocess.

Limit evaluationfactorsto truediscriminators.

Always includecost or priceas an evaluationfactor.

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price is normally not numerically scored in the evaluation of proposals,because of possible distortions that can result when cost or price isconverted into scores. Cost related factors and considerations willvary depending on the type of contract.

Cost realism plays an important role in many source selections. A costrealism analysis is a review of each offeror's cost proposal todetermine if estimated proposed elements are realistic, reflect a clearunderstanding of the requirements, and are consistent with themethods of performance and materials in the offeror's technicalproposal.

Cost realism must always be considered when a costreimbursement contract is anticipated. Under a

cost type contract, the proposed cost estimatesmay not be valid indicators of actual final coststo the Government. A cost realism analysis isperformed and used to determine the probablecost of performance for each offeror. Selectiondecisions should be based on these probable

cost estimates. Significant differences betweenproposed and most probable costs may signal

increased performance risks.

Cost realism may also be considered for fixed price incentive contractsor, in exceptional cases, for other fixed price type contracts. However,proposed fixed prices are not adjusted for cost realism during theevaluation. It is useful in determining if any proposed prices areunrealistically high or low. These could indicate that the offeror istrying to lock in future contracts with a “buy in” or does notunderstand the requirement. The lack of understanding can be asignificant risk to performance.

The solicitation must clearly state what costs will be evaluated andhow the cost factor will be assessed.

2. Past Performance

How a contractor performed on previous contracts must be included asan evaluation factor in competitively negotiated acquisitions unless thecontracting officer documents why it would not be appropriate for thespecific circumstances of the acquisition. A thorough evaluation of pastperformance, to include information that is outside of the offerors'proposals, serves to ensure that awards are made to good performers

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The numberof non-costfactors isnot critical,but havingthe rightfactors is.

rather than to just good proposal writers. For further information seethe Past Performance Deskbook.

3. Technical Factors

Technical evaluation factors address the proposal's technical andperformance requirements. These factors may include suchconsiderations as technical approach and capabilities, managementapproach and capabilities, experience and personnel qualifications.Technical factors must be developed specifically for each acquisition,taking into consideration the particular objectives and requirements ofthat acquisition. These factors should be thediscriminators that are found, throughthorough market research, to be the mostlikely to reveal substantive differences intechnical approaches or risk levels amongcompeting proposals.

The source selection team has broaddiscretion in determining the technicalevaluation factors and subfactors, theirrelative importance, and the way in whichthey will be applied. However, too manyfactors and subfactors can lead to a levelingof ratings. Leveling results in a number ofclosely rated proposals with little discrimination among competitors.

Basic requirements for non-cost evaluation factors are:• A reasonable expectation of variance among proposals in a specific

area.• A variance that can be measured either quantitatively or

qualitatively.• A variance that will aid in making a decision on what is the best

value.

An evaluation factor should be chosen only if the requirements warranta comparative evaluation of that area. The simplest way to assess apotential evaluation factor is to ask: "Will superiority in this factorprovide value to the Government and is the Government willing to paymore for that superiority?"

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E. Weighting the Factors and SubfactorsAfter determining the evaluation factors and subfactors, their relativeimportance must be established. The relative importance of factorsand subfactors must be consistent with the stated solicitationrequirements. If their relative importance does not accurately reflectthe Government's requirements, the SSA may make an award to anofferor whose proposal is not the best value. The relative importanceamong all non-cost factors and the their relationship to the cost orprice factor must also be described using the terms, "significantlymore important," "approximately equal," or "significantly lessimportant." This relative ranking must be reflected in both thesolicitation and the source selection plan.

(Return to Table of Contents)

V. Developing Evaluation Standards

Evaluators must be able to determine the relative merit of eachproposal with respect to the evaluation factors. Evaluation standardsprovide guides to help evaluators measure how well a proposaladdresses each factor and subfactor. Standards permit the evaluationof each proposal against a uniform objective baseline rather thanagainst each other. The use of evaluation standards minimizes biasthat can result from an initial direct comparison of proposals.Standards also promote consistency in the evaluation by ensuring thatthe evaluators evaluate each proposal against the same baseline. Indeveloping standards for each evaluation factor and subfactor, thefollowing should be considered:• Draft standards should be developed concurrently with the

development of evaluation factors and subfactor.• A narrative should be developed for each standard that specifies a

target performance level that the proposal must achieve in order tomeet the requirements of the factor or subfactor and thesolicitation.

• Guidelines should be developed for higher or lower ratingscompared to the standard "target."

• Overly general standards should be avoided because they makeconsensus among evaluators more difficult to obtain and mayobscure the differences between proposals. A standard should be

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worded so that mere inclusion of a topic in an offeror's proposal willnot result in a determination that the proposal meets the standard.

• Either quantitative standards or qualitative standards can be usedin source selections.

• The standards, as part of the source selection methodology, shouldbe included in the source selection plan.

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VI. Typical Ratings and Descriptors

A rating system can use a scale of words, colors, numbers or otherindicators to denote the degree to which proposals meet the standardsfor the non-cost evaluation factors. Ratings, whether adjectival,numerical or colors, are the application of the standards to theproposal. Rating systems which use adjectives or colors are usuallythe most successful because they allow maximum flexibility in makingthe tradeoffs among the evaluation factors. A narrative definitionmust accompany each rating so that evaluators have a commonunderstanding of how to apply the rating. For example, a rating ofexcellent (or blue or 90-100) could be defined as meaning anoutstanding approach to specified performance with a high probabilityof exceeding the requirement. What is key in using a rating system inproposal evaluations, is not the method or combination of methodsused, but rather the consistency with which the selected method isapplied to all competing proposals and the adequacy of the narrativeused to support the rating.

A. AdjectivalAdjectives (such as excellent, good, satisfactory, marginal, andunsatisfactory) are used to indicate the degree to which the offeror'sproposal has met the standard for each factor evaluated. Adjectivalsystems may be employed independently or in connection with otherrating systems.

B. Color CodingThis system uses colors to indicate the degree to which the offeror'sproposal has met the standard for each factor evaluated. For instance,the colors blue, green, yellow, amber, and red may indicate excellent,

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good, satisfactory, marginal, or unsatisfactory degrees of merit,respectively.

C. NumericalThis system assigns point scores (such as 0-10 or 0-100) to rateproposals. This rating system generally allows for more rating levelsand thus may appear to give more precise distinctions of merit.However, numerical systems can have drawbacks as their apparentprecision may obscure the strengths, weaknesses, and risks thatsupport the numbers.

D. Accompanying NarrativeA narrative is used in conjunction with a rating system to indicate aproposal's strengths, weaknesses, and risks. Adjectival, color, andnumerical ratings must be supported with narrative statements.Narrative statements can describe the proposals' relative strengths,weaknesses, and risks to the SSA in a way that adjectives, colors, andnumbers alone cannot. A narrative is required when evaluationstandards are being applied, when a comparison of proposals is beingmade, and when a cost/technical tradeoff is conducted. The narrativeprovides a reasonable and rational basis for the selection decision.

Typical Ratings and Descriptors

Each rating must have a definition.

TECHNICAL MERIT ratings reflect the government's confidence ineach offeror's ability, as demonstrated in its proposal, toperform the requirements stated in the RFP. A choice of onemethod (e.g., numerical, adjectival, or color) will be made toevaluate technical merit.

NUMERICAL ADJECTIVAL COLOR DEFINITION

90-100 Excellent Blue

Proposal demonstratesexcellent understanding ofrequirements and approachthat significantly exceedsperformance or capabilitystandards. Has exceptionalstrengths that willsignificantly benefit theGovernment.

80-89 Good Purple

Proposal demonstrates goodunderstanding of requirementsand approach that exceedsperformance or capability

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standards. Has one or morestrengths that will benefitthe Government.

70-79 Satisfactory Green

Proposal demonstratesacceptable understanding ofrequirements and approachthat meets performance orcapability standards.Acceptable solution.

60-69 Marginal Yellow

Proposal demonstrates shallowunderstanding of requirementsand approach that onlymarginally meets performanceor capability standardsnecessary for minimal butacceptable contractperformance.

<60 Unsatisfactory Red

Fails to meet performance orcapability standards.Requirements can only be metwith major changes to theproposal.

PROPOSAL RISK ratings assess the risks and weaknesses associatedwith each offeror's proposed approach to performing therequirements stated in the RFP. It is an overall assessmentderived from the technical evaluation and is driven by each ofthe subfactors within the technical factor.

ADJECTIVE DESCRIPTION

Low Risk

Any proposal weaknesses have little potentialto cause disruption of schedule, increase incost, or degradation of performance. Normalcontractor effort and normal Governmentmonitoring will probably minimize anydifficulties.

Moderate Risk

Approach has weaknesses that can potentiallycause some disruption of schedule, increase incost, or degradation of performance. However,special contractor emphasis and closeGovernment monitoring will probably minimizedifficulties.

High Risk

Approach has weaknesses that have the potentialto cause serious disruption of schedule,increase in cost, or degradation of performanceeven with special contractor emphasis and closeGovernment monitoring.

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PERFORMANCE RISK (Past Performance) ratings assess the risksassociated with each offeror's likelihood of success inperforming the requirements stated in the RFP based on thatofferor's demonstrated performance on recent, relevantcontracts.

ADJECTIVE DESCRIPTION

Very Low RiskOfferor's past performance record providesessentially no doubt that the offeror willsuccessfully perform the required effort.

Low RiskOfferor's past performance record provideslittle doubt that the offeror will successfullyperform the required effort.

Moderate RiskOfferor's past performance record provides somedoubt that the offeror will successfullyperform the required effort.

High RiskOfferor's past performance record providessubstantial doubt that the offeror willsuccessfully perform the required effort.

Very High RiskOfferor's past performance record providesextreme doubt that the offeror willsuccessfully perform the required effort.

Unknown RiskThe offeror has no relevant performance record.A thorough search was unable to identify anypast performance information.

COST - NOT "RATED." Reflects the evaluated cost. RFP mustdescribe method by which cost will be evaluated (e.g., howprobable cost or life cycle cost will be evaluated.)

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VII. Drafting a SourceSelection/Evaluation Plan

A thoroughly contemplated plan for selecting the best value option isvital to any source selection process. The plan should be tailored toreflect the complexity of each acquisition. In more complex sourceselections, this plan is called the Source Selection Plan or SSP and isprepared for the SSA's approval. In less complex acquisitions the planis often referred to as the Technical Evaluation Plan (TEP). The plan

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The source selectionplan is the roadmap forthe source selectionprocess.

should be developed prior topreparation of thesolicitation. It is the“roadmap” of how theevaluation and analysis ofproposals and the finalsource selection will beorganized and conducted.

The plan has acquisition sensitive information and CANNOT bereleased outside the contracting activity's source selectionorganization.

In a tradeoff process there are many internal and external influencesthat may need to be considered. The selection plan and the solicitationneed to consider these influences and assure that the proposalselected provides the best value to the Government. Two examples ofsuch influences are:• Supporting several different missions or functions. This situation

should influence how the agency specifies its requirements andthose will in turn influence offerors' solutions.

• The rate at which technology and market factors are changing.Between the time the agency identifies a requirement and theofferors submit proposals, technology may have developedefficiency and productivity benefits unanticipated by the agency.

A. Purpose of the Source Selection PlanThe source selection plan serves several purposes, including --• Defining a specific approach for soliciting and evaluating

proposals.• Describing the evaluation factors and subfactors, their

relative importance, and the methodology used toevaluate proposals.

• Providing essential guidance to the solicitationdevelopers, especially for putting together thesolicitation sections dealing with proposal preparationand evaluation.

• Serving as a charter and guide for the source selection teamon the roles of the members and the conduct of the entiresource selection from proposal evaluation, through the costor price/technical tradeoff, award decision, and debriefing.

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B. Substance of the Source Selection PlanAlthough there isn't a specific format for the source selection plan, itssize and detail should reflect the complexity of the acquisition. Theplan needs to include the following sections. Support documents maybe referred to in the plan and attached to it.

(1) INTRODUCTION. A brief description of what is being acquired.

(2) SOURCE SELECTION ORGANIZATION. A description of thestructure of the source selection process. It identifies the SSA, SourceSelection Advisory Council members, evaluation board members, andany other participating boards or workgroups. The members areidentified by name, by position title, or by functional area. Alsoidentified are other Government organizations that will be representedon the evaluation board or the Advisory Council.

(3) PROPOSED PRESOLICITATION ACTIVITIES. A description of theactivities preceding the release of the solicitation, including marketsurveys, acquisition strategy meetings, draft solicitations, synopsis,and solicitation review panels. In describing the market survey, how itwas used to achieve competition should be discussed.

(4) EVALUATION PROCEDURES. Descriptions of how the proposals willbe evaluated and rated. Descriptions of how the independentGovernment cost estimate (IGCE) was developed, including any costdrivers. Also includes a description of how those cost drivers will beevaluated.

(5) EVALUATION FACTORS. A description of the proposed evaluationfactors and subfactors, their relative importance, and associatedevaluation standards. Also, a description of the evaluation processbeing used (i.e., lowest price technically acceptable, tradeoff, orhybrid) and any innovative techniques such as multiple phases, oralpresentations, or tailoring. Include a description of the rating systembeing used. See FAR Part 15.102 for additional information on oralpresentations. The Department of Energy’s Guidelines for Use of OralPresentations is also a good resource.

If cost realism is a requirement, develop an outline of the process forformulating the Government’s best estimate of the total cost.Separately identify items having sufficient cost impact to warrantspecial consideration. Also, identify items that represent non-quantifiable cost risks. Any proposed Independent Cost Analysis

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(ICA), Most Probable Cost (MPC), and Life Cycle Cost (LCC) estimatesshould be presented. Although the cost criterion will not be rated, itshould be ranked in order of importance.

(6) ACQUISITION STRATEGY. A summary of the acquisitionstrategy, including type of contract(s) proposed, the incentivescontemplated, milestone demonstrations intended, and any specialcontract clauses. This strategy must be reflected in the strategyprovided in the solicitation.

(7) SCHEDULE OF EVENTS. A schedule of significant milestones thatshould cover, at a minimum, the period beginning with the designationof the SSA and continuing through receipt of proposals, evaluation,negotiation, source selection, and the signing of the contract. Using aprogram manager software tool, like Microsoft Project, that identifiesall significant acquisition elements affecting or potentially affecting theacquisition schedule is advisable. The schedule should show paralleland “critical path” activities.

(8) NON-GOVERNMENT ADVISORS. The identification of any non-Government advisors.

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VIII. The Solicitation

All of the parts of thesolicitation must worktogether tocommunicate theGovernment’srequirements. Thesolicitation provides allthe information theofferor needs tounderstand what isbeing bought, how it isbeing bought, and howthe source will beselected. This

The objectives of theacquisition,the contracting strategy,the evaluation plan, thesolicitation,the evaluation andselection must beconsistent.

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information includes: the work requirements; the terms andconditions; evaluation factors and significant subfactors; the relativeimportance of the factors and subfactors; instructions to offerors,including whether award may be made without discussions; and otherexhibits and attachments. When read as a whole, the solicitationshould convey to the offerors a clear understanding of what is beingbought and the areas where technical and cost tradeoffs can be madein their proposals to best satisfy the Government requirements.

Industry frequently complains that solicitations have major conflicts.Particularly troublesome are conflicts among the descriptions of whatis being bought, instructions on how to prepare a proposal, andguidance on important factors/subfactors and the ground rules for theevaluation. An inconsistent solicitation can defeat the objectives of anacquisition, cause unnecessary delays, and lead to litigation.

A. Performance Requirements

(Specifications, Statement of Work, or Equivalent)The way the Government's requirements are presented in thesolicitation can have a significant impact upon the source selectiondecision using the tradeoff approach. Some areas to consider whenpreparing the performance requirements for the solicitation include:

1. Functional or Performance Requirements

Functional or performance requirementsare those that describe the function orperformance desired and allow the offerorsto propose the process to accomplish theobjectives. Functional or performancerequirements should be used to themaximum extent possible. In some cases,using functional or performancerequirements may make it more difficult todevelop evaluation standards and conductthe evaluation process itself; however,there are benefits to using functional or

performance requirements. These benefits include:• Increased competition.• Access to the best commercial technology.

Usingperformancerequirementscan lead toofferorinnovation.

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• Better technical solutions for better prices as a result of offerorinnovation.

• Usually can be developed faster than design requirements.• Fewer situations available for protests.

2. Design Requirements

Design requirements are those that direct the process to accomplishthe objectives. These should be limited to the ones essential to meetmission needs. Design requirements may:• Limit competition.• Limit situations where potential offerors can propose innovative

solutions.• Result in a less than optimal technical solution.• Slow the specification development process.• More situations for protest.

B. Proposal Submission InformationThe instructions forpreparing and submittingproposals are critical toan acquisition using thetradeoff approach. Therehas to be a linkagebetween solicitationrequirements, eachevaluation factor andsubfactor and theproposal preparation instructions.

The information requested from offerors must correlate with theevaluation factors and subfactors. However, instructions that require

voluminous information cancause potential offerors toforego responding to thesolicitation in favor of a lesscostly business opportunity.Furthermore, excessive sizeof proposals may increasethe Government's costs toperform the evaluation andlength of the evaluationperiod.

Each evaluation factorand subfactormust correlate directlywith theproposal preparationinstructions.

Request only theinformation needed toevaluate proposalsagainst the evaluationfactors and subfactors.

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The instructions on the preparation and submission of proposals must:• Be clearly and precisely stated.• Be keyed to the evaluation factors and subfactors.• Describe the type, scope, content, and format of the information to

be submitted.• Describe the order in which proposal responses and materials are to

appear.• Be limited to the information needed to do the evaluation.

Properly written proposal preparation instructions simplify theevaluators' job. That is, evaluators do not have to learn a new formatfor each proposal; they can evaluate the same requirements in eachproposal in the same way. With a sufficient degree of structure in theproposal preparation requirements, proposals may be able to beaccepted in electronic form and some automation may be used in theevaluation process. Currently DISA has an automated sourceselection tool. This tool facilitates organization and documentation bya source selection evaluation board. Source Selection Evaluation BoardMembers, Program Managers, Contracting Officers and the SSA canuse the tool. Further information on this tool can be obtained fromD41, Nathan Maenle.

The solicitation must also inform offerors of any minimumrequirements for any particular evaluation factor and subfactor thatmust be met. A distinction needs to be made between minimumacceptable requirements and desirable objectives/features. Ifdesirable objectives or features are included with the minimumrequirements, the solicitation must clearly explain how they will beevaluated and whether or not credit will be given in the evaluation forexceeding such desirables.

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IX. Evaluation Considerations

A. OverviewThe source selection evaluation process includes examining eachproposal in detail against the evaluation factors and subfactors and therequirements set forth in the solicitation, and assigning a rating, with a

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supporting narrative. The proposal evaluation process assesses theproposal and the offeror's ability to perform. At this stage, it does notanalyze proposals against each otherand it must be conducted in a fair,comprehensive, and impartialmanner.

The evaluation process can becomplicated no matter how muchplanning and tailoring is done.Automated source selection tools can increase efficiency. There arecommercial packages available. Evaluators still have to evaluate eachproposal, but these tools might ease the administrative burden thatcomes with a great number of proposals.

B. Reasons for the Evaluation ProcessThe principal purposes of the process are to:• Determine which proposals are acceptable and/or within the

competitive range.• Provide a sound basis for the SSA to make an informed and

reasoned selection by:- Presenting a clear picture of the issues considered duringevaluation by identifying areas of uncertainty as well as those whichprovide substantial assurance of a successful outcome.- Listing the strengths, weaknesses, costs and risks of the proposedapproaches.

C. Evaluation Process TasksEvaluation tasks will vary in number and content with each sourceselection. However, several especially important tasks are discussedbelow.

1. Familiarization

Prior to receipt of proposals, each evaluator should become familiarwith the solicitation's requirements, the sourceselection plan, and the rating system. Training shouldbe conducted, especially for those evaluators with no

prior evaluation experience, that includes anoverview of the solicitation and of the workexpected throughout the source selectionprocess. The training should include how to

properly document each proposal's strengths, weaknesses, and risks.

Evaluationsmust be fair,thorough, andimpartial.

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2. Cost Evaluations

Cost or price must be an evaluation factor in all acquisitions. Costevaluations vary depending on the specific circumstances of eachacquisition. For fixed price contracts, the evaluation normally shouldbe as simple as a comparison of the offered prices to ensure thecontract price is fair and reasonable. Other techniques of priceanalysis may also be used. A cost analysis should not be used unlessthere is no other way to determine if the price of the otherwisesuccessful offeror is reasonable.

For cost reimbursement type contracts, an analysis of costs for bothrealism and reasonableness must be done. The cost realism analysisenables a determination of the probable cost of performance for eachofferor. This precludes an award decision based on overly optimisticofferor's cost estimates where risks of an overrun may be significant.A cost realism analysis is an independent review of specificelements of each offeror's proposed cost estimate. It isused to determine whether the estimated proposedcost elements are realistic, show understanding ofthe work, and are consistent with what willactually be required, given each offeror's uniquemethods of performance and materials describedin their technical proposal. Like other proposalrequirements, only the minimum amount ofinformation that is necessary to determine costrealism should be requested. More information mayneed to be requested after the start of the evaluation. Anyinformation used only for the cost realism analysis is not consideredcost or pricing data.

The probable cost should reflect the Government's best estimate of thecost of the contract, which is most likely to result from the offeror'sproposal. This estimate is determined by adjusting each offeror'sproposed cost, and fee when appropriate, upwards or downwards toreflect the cost realism assessment.

To the extent that differences between proposed costs and probablecosts reflect significant risks of future performance or lack ofunderstanding, that risk or lack of understanding should be reflected inthe non-cost evaluation. In such cases, it should also seriously beconsidered whether or not the proposed cost and fee or price can bedetermined fair and reasonable to both parties.

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The probable cost estimates developed for each offeror are used toevaluate and compare proposals and ultimately to select the proposalexpected to result in the best value.

3. Past Performance Evaluations

Unless a lowest price technically acceptable approach is being used,the past performance evaluation involves a comparative assessment ofperformance risk associated with each proposal. It describes thedegree of confidence the government has in the offeror's ability toperform based on that offeror's demonstrated record of past andpresent work similar to the work to be performed. For furtherinformation see the Past Performance Deskbook.

4. Technical Evaluations

Evaluators must examine each proposal individually in detail tomeasure it against the evaluation factors and subfactors in thesolicitation. Evaluators need to ask questions such as "How much?" or"How well?”, assign a rating and document the basis for the rating.This is the core of the evaluation process.

Normally, technical evaluations should be conducted independently ofthe cost or price evaluations so that technical findings and conclusionswill not be influenced by knowledge of the costs. However, in someinstances, it may be appropriate to give the entire evaluation teamaccess to cost or price information to ensure the best possible overallevaluation and enhance the evaluation of cost realism. Such a reviewcan help verify perceived technical strengths, weaknesses or risks andensure consistency between the cost or price and technical segmentsof the proposals.

All evaluators must have the required functional expertise and trainingto evaluate the particular area of the proposal they are assigned.They should also be thoroughly familiar with the solicitation and theSource Selection Plan.

5. Identifying Proposal Ambiguities and InadequateSubstantiation

First evaluators should document problems in evaluating a proposal.These could be because its language is ambiguous, its meaning is

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unclear, or it has failed to respond to the solicitationinstructions. Evaluators should also identify, in writing,instances in which an offeror has not provided enoughinformation to evaluate the feasibility and merit of its proposedapproach. The Contracting Officer can then seek amplificationand additional information to address such issues.

6. Identifying Strengths, Deficiencies, Significant Weaknesses,and Risks

Evaluators must identify and document the strengths, deficiencies,significant weaknesses, and the accompanying risks of each proposal.Deficient proposals are those that materially fail to meet aGovernment requirement or that contain a combination of significantweaknesses that increase the risk of unsuccessful performance.

Narrative statements must be done toestablish a written record. Numericalscores and other rating techniques arenot conclusive to make the sourceselection decision. Only evaluations andratings substantiated by specificstrengths, weaknesses, and risks will beconsidered credible and justifiable.General terms such as "weak," “poor” or"excellent" must be supported withspecific reasons as to why the proposal is"weak," "poor," or "excellent" in relationto the standard for the specific factor and subfactor being evaluated.This documentation is done on DISA Forms 546, 546A, 546B and 546C(available within the DISANet Standard Applications (Formflow)).

The strengths, weaknesses, and risks of each proposal form a largepart of the basis for the source selection decision. Generally, the factthat a proposal is deficient as submitted does not necessarily meanthat it is excluded from further consideration. The identification ofthese vital items provides:• An element for the Contracting Officer to consider in determining

the competitive range.• The framework for any necessary discussions between the

Government and the offeror.• Specific information on the relative strengths and weaknesses of

competing proposals. This is a critical element of the evaluationreport provided to the SSA.

Documentingproposalstrengths,weaknesses,and risks iscritical.

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• The basis for tradeoff analysis ultimately performed by the SSA todetermine if differences in merit between proposals justify any costor price differential.

• The framework for offeror debriefings.

A separate evaluation finding can be made,regardless of the offered cost or price, that theproposal failed to meet requirements, or even the

basic intent of the acquisition, and that acomplete revision of the proposal wouldbe required. This is a determination thata proposal is technically unacceptable.

In this case, if the offeror were allowed to correctthe proposal, he would be led to a solution or

approach, which is unfair to the other offerors.

7. Consensus

The final rating of each proposal should be assigned by consensus ofthe evaluators. Simple averaging of individual evaluation results doesnot constitute consensus. Consensus requires a meeting of the mindson classifications, deficiencies, strengths, weaknesses, and risks. Inexceptional cases where the evaluators are unable to reach agreementwithout unreasonably delaying the acquisition process, the evaluationreport may include the majority conclusion and the dissenting view(s),each with a supporting rationale.

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X. Exchanging Information with Offerors

A dialogue after receipt of proposals allows for the obtaining ofinformation needed to better understand proposals and make bestvalue decisions. While all such dialogue must be conducted in a fairand impartial manner, its nature and extent will vary depending uponwhen it occurs.

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A. Who is in Charge?The Contracting Officer remains the focal point for all informationexchanges withprospectivecontractors fromrelease of asolicitation throughcontract award. Onceproposals arereceived, the Contracting Officer also controls all exchanges withofferors.

B. Establishing the Ground RulesBefore exchanging any information with offerors, the ContractingOfficer should ensure that team members who participate in suchexchanges receive instructions not to:• Favor one offeror over another;• Reveal an offeror's solution, technology, or intellectual property to

another offeror;• Reveal an offeror's price without that offeror's permission;• Reveal the name of individuals providing past performance

information; or• Release source selection information.

C. Award Without DiscussionsBefore issuing the solicitation, it must decided if the intent is to makeaward without discussions and that decision must be communicated inthe solicitation. An award without discussions is most likely to resultin best value when requirements are clear, commodities are known orstable, and the marketplace is extremely competitive.

If the solicitation advised offerors of the intent to award withoutdiscussions, discussions can still be held, if appropriate, provideddocumentation is made as to why discussions are necessary.

D. Requesting Clarifications When Awarding WithoutDiscussions

The most limited exchanges are clarifications that occur if award willbe made without discussions. Under these circumstances, theContracting Officer may give offerors the opportunity to clarify certainaspects of their proposals. Examples are questions about the

The Contracting Officercontrols all exchangeswith offerors.

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relevancy of the past performance or adverse past performanceinformation on which an offeror hasn't yet had an opportunity tocomment. These exchanges may be used to resolve minorirregularities, informalities, or clerical errors. Such clarificationsprovide minor explanations but do not revise or modify the proposal,except to the extent that correction of apparent clerical mistakesresults in a modification of the offer.

E. Holding CommunicationsBefore making a competitive range decision, there may be a need to

hold communications with someofferors to determine whether ornot to include a proposal in thecompetitive range. This is likefact-finding. The objective ofthese exchanges is to helpevaluators understand andevaluate the proposal.

Communications must be heldwith any offeror who will beexcluded from the competitive

range because of their adverse past performance information.Otherwise, communications can only be held with those offerors whoare neither clearly in nor clearly out of the competitive range. If anofferor is clearly in the competitive range, formal discussions,addressed later, are the proper place to address concerns.

It is the offerors’ responsibility toensure that initial proposals are asclear and complete as possible.When holding communications,only those questions necessary tounderstand the proposal andmake the competitive rangedetermination can be asked.Questions may be used to solicit information that will clear up grayareas, such as perceived deficiencies, omissions, and errors, orquestions about an offeror's capability or preaward survey. During thecommunications, offerors must be given an opportunity to address anyadverse past performance information if they have not had a previousopportunity. Information obtained during communications, however,may not be used to revise a proposal, correct any deficiencies or

Communicationsmay be heldto help evaluatorsunderstandgray areas in theproposal.

Communicationsdo notpermit proposalrevisions.

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material omissions, or change any technical or cost elements of aproposal, except for correction of mistakes.

Once there is enough information to decide how the proposalshould be rated, all communications then STOP. No revisionscan be accepted before the opening of formal discussions.

F. Establishing the Competitive RangeThe competitive range consists of all the most highly rated proposals,unless it is further reduced for efficiency. Establishing the competitiverange results in greater efficiency by limiting the number of offerorswith whom the Government must hold discussions to the finalists orleading contenders for contract award. However, failure to properlyestablish a competitive range can result in higher costs because ofprotests or eliminating potentially competitive offerors. Whenestablishing the competitive range, consider the following points:• The Contracting Officer determines the competitive range. In the

case of more complex source selections, the determination is madewith the approval of the SSA.

• The determination of the competitive range should be made onlyafter an initial evaluation of each proposal in accordance with allcost and non-cost factors in the solicitation.

• The competitive range should be limited to all of the most highlyrated proposals, considering the initial evaluation of both cost andnon-cost factors. Predetermined "cutoff" ratings cannot be used toexclude a proposal from the competitive range.

• If there are very few highly rated proposals, it may beadvantageous to include all of them in the competitive range.

• If there are too many highly rated proposals to evaluate efficiently,the competitive range may be limited further, provided the intent todo so is in the solicitation. The most highly rated proposals shouldbe included in the competitive range. This should be the largestnumber that will still permit an efficient competition.

It may not always be necessary or even advisable to further narrowthe competitive range for efficiency. A determination must be madeas to what constitutes an efficient competitive range for eachacquisition. Factors such as the expected dollar valueof the award; the complexity of the acquisition andsolutions proposed; or the extent of availableresources should be considered. A competitive rangeneeds to maintain an efficient level that does not wasteresources for either the Government or the offerors. The

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Discussionsmaximize theGovernment’s abilityto get the best value.

competitive range should be continually reassessed as discussions andevaluations continue. The Contracting Officer should remove from thecompetitive range any proposal that, during or after discussions, is nolonger considered to be a leading contender for award. This allowsofferors who are not likely to be selected for award to shift theirproposal costs to competitions where they have a better chance forsuccess.

When proposals are excluded from the competitive range, theContracting Officer must promptly notify unsuccessful offerors. Uponrequest, a debriefing must be provided to the excluded offeror thatexplains the basis for the decision.

G. Conducting DiscussionsThe most detailed and extensive exchanges are held afterestablishment of the competitive range. These exchanges are known

as discussions and are done bythe Contracting Officer. Unlessthe solicitation informs offerorsthat award may be madewithout discussions, theContracting Officer mustconduct meaningful discussionswith each offeror in thecompetitive range.

While the content of discussions is a matter primarily within thediscretion of the Contracting Officer, discussions must meetfundamental requirements of being meaningful and fair. The primarypurpose of discussions is to maximize the Government’s ability to getthe best value. During discussions, the objective should be to reachcomplete agreement between and understanding by the Governmentand the offeror regarding all the basicrequirements in the solicitation. In essence,obtaining a contract that will meet thesolicitation's requirements and will provideno surprises after award is the goal of bothparties.

To ensure discussions are meaningful, allevaluated deficiencies, significant weaknessesaspects that could be altered or explained to e

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Discussionsmust bemeaningfuland fair.

, and other proposalnhance an offeror's

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award potential must be identified to the offeror. Legal counseladvice during the discussion process may help avoid protests.

H. Obtaining Proposal RevisionsAll information obtained through discussions should be included inproposal revisions. Offerors should submit any changes to theirproposal resulting from discussions, in writing, before the ContractingOfficer requests the final proposal revisions, particularly if a number ofsignificant issues need resolution. This allows further discussions, ifnecessary. After responses are received to all of the issues raised, areevaluation of the proposals must be done. Any factor impacted bythe responses must be rated again in the same manner as in the initialevaluation. All issues should be resolved or at least understood byeach offeror and the Government prior to concluding discussions.

At the conclusion of discussions, all offerors remaining in thecompetitive range have an opportunity to improvetheir proposal by submitting a final proposal revisionwithin a common cutoff date and time. If, afterreceipt of final revised proposals it becomesnecessary to subsequently clarify minor irregularities,this can be done, without any additional request for

final proposal revisions from all offerors. However, if furthernegotiations are needed, the Contracting Officer will extend to allofferors a second final revision opportunity.

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XI. Selection Decision

The selection decision must:• Be based on a comparative analysis of the proposals;• Be consistent with stated evaluation factors

and subfactors;• When tradeoffs are permitted, consider

whether or not perceived benefits areworth any price premium;

• Have a rational basis and that basis mustbe set forth in an independent, defensibledocument.

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Consistent with the solicitation, after the team has completed theevaluation of the individual proposals, the SSA compares competingproposals to each other. When using the lowest price technicallyacceptable process, the SSA compares proposals on the basis of costor price alone and selects the offeror with the lowest evaluated cost orprice meeting the acceptability requirements for all factors andsubfactors.

When using the tradeoff process, the SSA compares proposals on thebasis of the ratings, and how the strengths, weaknesses, and risks willimpact the specific objectives of the acquisition. The SSA may requestthe evaluators to conduct comparative analyses of proposals and makea recommendation concerning the source selection. The SSA will useall the information on the proposals and evaluation to make anindependent judgment of the best value.

Consistent with the solicitation, the possible outcomes of thiscomparison are:• The proposal with the superior non-cost merit is the lowest cost or

price proposal. In this case award should be made to the offerorsubmitting the proposal with the lowest evaluated price or cost.

• The proposals may be determined to be essentially equal in termsof non-cost factors. In this case also, award should be made to theofferor submitting the proposal with the lowest evaluated cost orprice.

• When the proposal with the lowest evaluated price or cost is otherthan the proposal(s) with higher non-cost merit, the SSA mustperform a cost/technical tradeoff analysis to decide whether thetechnical superiority of the other proposal(s) warrants payment ofthe additional price or cost.

A. Making the Cost/Technical Tradeoff AnalysisRatings are merely guides for decision making. The SSA is responsiblefor independently determining whether non-cost advantages are worththe cost or price that might be associated with a higher rated proposal.The decisive element is not the difference in ratings, but the SSA'srational judgment of the significance of that difference, based on anintegrated comparative assessment of proposals.

When making the cost/technical tradeoff leading to the selectiondecision, there is no "magic" formula. The SSA must exercisereasonable business judgment that is consistent with the solicitation

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when selecting the offeror for contractaward. The information consideredshould include an analysis of thefollowing:• The each proposal’s total evaluatedprice or cost.• The significance of the differences inthe non-cost ratings as indicated by eachproposal's strengths, weaknesses, andrisks. The strengths, weaknesses, andrisks for each factor must be consideredin light of the relative importance of

each factor stated in the solicitation.

In performing a tradeoff, steps similar to the following might beconsidered to arrive at a rational decision that can be welldocumented:

1. Compare the proposaldifferences that surfaced duringthe evaluations;

2. Define these differences andanalyze their impact onperformance objectives;

3. Make paired comparisons,comparing each proposal to eachof the others;

4. Assess the best mix of cost andnon-cost benefits and determinewhether the strengths of higherrated proposals are worth the price premium.

It is essential to document cost/technical tradeoff judgments withdetailed narrative explaining the relevant facts and supportingrationale. Mere statements of conclusion based on ratings or scores

alone are not acceptable. The cost/technicaltradeoff documentation must explicitly justify aprice premium regardless of the superiority of

the selected proposal's technical or non-costrating. This justification is required even whenthe solicitation indicates that non-cost factors

are more important than cost or price. Thejustification must clearly state what benefits or

advantages the Government is getting for the added cost or price andwhy it is in the Government's interest to expend the additional funds.

There is nomagic formulaformaking thecost/technicaltradeoff.

A pricepremium mustbe justifiedregardless ofthe superiorityof the rating.

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Where it is determined that the non-cost benefits offered by the higherpriced, technically superior offeror are not worth the price premium,an explicit justification is also necessary. In this case, thedocumentation must clearly show why it is reasonable, in light of thesignificance of the differences, to pay less money for a proposal oflesser technical merit.

To determine which proposal provides the best value, the SSA mustanalyze the differences between competing proposals. This analysismust be based on the facts and circumstances of each acquisition andmust be consistent with the solicitation.

B. Documenting the Proposal ComparisonDocumentation explaining the final results of the evaluation should beprepared for the SSA to use in making theselection decision. This documentation shouldinclude the technical and/or past performanceevaluation results, the cost or price evaluation,and the comparative value analysis, if applicable,for each proposal in the competitive range. Thedocumentation should also include otherconsiderations such as the results of negotiations.

For more complex source selections, this is accomplished by means ofa formal report that is provided to The SSA. For less complex sourceselections, the documentation may be included as part of the PriceNegotiation Memorandum. It should be simple but concise and shouldcross-reference rather than repeat information in existing documentsas much as possible. The analysis and comparisons in thisdocumentation should be used as an aid to the SSA's judgment -- notas a substitute for judgment. The documentation may contain:

• Introductory information such as:Data about the source selection plan.The basis for award and evaluation factors and subfactors.Participants in the evaluation process.Solicitation requirements.The number of offerors solicited.The offerors who responded and those in the competitive range.A summary of each proposal within the competitive range.Comparative analyses of both cost and non-cost factors of theproposals within the competitive range.

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The factors and subfactors evaluated should be discussed, firstindividually and then comparatively.The comparative cost analysis should explain the reasonableness,realism, and rationale of each offeror's price or cost proposal.Each proposal's major strengths, weaknesses, risks, as well as thedetails and results of the tradeoff analysis.

• A discussion of the overall impact of significant risks associated witheach proposal within the competitive range. This discussion mayaddress, for example:Technical risks inherent in the offeror's proposed approach.Degree of confidence in the realism of the offeror's cost or priceproposal taking into consideration technical and schedule risk.Production risks relating to new technologies and overall productioncompetence.Performance risks relative to the offeror's record of recent andrelevant past performance.

• A summary of the comparative analyses of the issues consideredsignificant to the SSA's decision. If requested by the SSA, aselection recommendation would be included.

C. Documenting the Selection Decision and Awardingthe Contract

Documentation setting forth the decision rationale must be prepared tosupport the SSA's decision. The selection statement must be anindependent document that succinctly and accurately providesrationale for the selection. It should explain how the successfulproposal measured up against other offerors based on the evaluationfactors and subfactors in the solicitation. It should also explain thetradeoff judgments, including benefits associated with any additionalcost.

TYPICAL SOURCE SELECTION DECISION DOCUMENT

Source Selection Decision Document for (specifyproduct/service & RFP #) Decision Statement.

1. Example: As Source Selection Authority for thisacquisition, I have determined that the XYZproduct/service proposed by Offeror C providesthe best overall value to satisfy DISA’s needs.

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This selection was made based upon the factorsand subfactors established in the solicitationand my integrated assessment and comparison ofthe strengths, weaknesses, and risks of theproposals submitted in response to thesolicitation. This memorandum documents the basisfor my decision.

2. Brief description of the product/service calledfor in the solicitation.

3. Brief description of the Basis for Awardincluding the major factors against whichproposals were measured and their relative orderof importance.

4. A list of offerors in the competitive range.5. Rationale for business judgments and tradeoffs.

Include the following:Succinctly compare each proposal to each of theothers, focusing on key proposal differences(strengths, weaknesses, and risks) that surfacedin the evaluation and their impact on theacquisition objectives.Clearly explain specific tradeoffs that led tothe decision.Clearly explain the specific benefits of thetechnically superior offeror(s) and why they areor are not significant enough to warrant anyadditional cost.

6. Summary. Example: In summary, based on myintegrated assessment of all proposals inaccordance with the specified evaluation factorsand subfactors, it is my decision that OfferorC's proposal offers the best overall value.SignatureSource Selection Authority

This document becomes part of the official contract file and can bereleased, provided that any information exempt under the Freedom ofInformation Act (FOIA) is not released. Also, showing offerors whorequest a debriefing the rationale and logic used by the SSA can easethe debriefing process. After the SSA has signed the selection decisiondocument, the Contracting Officer may execute and distribute thecontract.

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XII. Notification and Debriefing ofUnsuccessful Offerors

When a contract is awarded as the result of a source selection,unsuccessful offerors may request a debriefing from the ContractingOfficer. During this debriefing the unsuccessful offeror is given thebasis for the selection decision. Inaddition, offerors excluded from thecompetitive range or otherwiseexcluded from the competition beforeaward may request either a pre-award or post award debriefing. Adebriefing may also be provided tothe successful offeror.

Because offerors put considerable resources into preparing andsubmitting proposals, fairness dictates that they be provided with anexplanation of why their proposal was unsuccessful. Early notificationthat they are unsuccessful will also permit unsuccessful offerors torelease the resources that would have been devoted to the contracteffort for other work. It is also in the Government's best interest tohelp offerors avoid mistakes in future submissions by fully informingthe offerors of the proposal's shortcomings. These actions reducecosts and encourage the offeror to view the Government marketplaceas a worthwhile area to invest its resources, thereby increasingcompetition.

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XIII. Lessons Learned

Capturing the lessons learned on each source selection and sharingthem with others can benefit future source selections. Followingcontract award, if there are any lessons learned that would benefit thesource selection process, these should be provided to DISA/D41 withinfour weeks after the source selection decision is announced. Theinformation provided should not contain source selection or proprietaryinformation, reference to the specific program involved, and should be

Debriefing isadvantageous tothe Governmentand the offeror.

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limited to source selection and planningactions. The submission shoulddescribe any pertinent, positive ornegative issues such as new approachesor streamlining efforts that may helpothers learn what worked or didn'twork. If the source selection decision issuccessfully protested and this results ina lesson learned, the input should alsoaddress what was learned as a result.Lessons learned can be submitted by

anyone involved in the source selection, (e.g., source selection teammember, team leader, Contracting Officer). Lessons learned receiveby DISA/D41 will be added to this Deskbook.

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Sharing lessonslearned canbenefit futuresourceselections.

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GLOSSARY

Additional terms and acronyms can be found athttp://www.dsmc.dsm.mil/pubs/glossary/preface.htm.

Amendment - Revisions made to a solicitation.

Bidder's List/Source List - List of prospective contractors.

CDRL – See Contract Data Requirements List DDForm 1423.

Commerce Business Daily (CBD) – Publication of the Department ofCommerce in which the government publicizes a potential buy (a"synopsis") to notify interested vendors.

Commercial Item - A commercial item is any item, other than realproperty, that is of a type customarily used for nongovernmentpurposes and that has been sold, leased, or licensed to the generalpublic; or has been offered for sale, lease, or license to the generalpublic; or any item evolved through advances in technology orperformance and that is not yet available in the commercialmarketplace, but will be available in the commercial marketplace intime to satisfy the delivery requirements under a governmentsolicitation. Also included in this definition are services in support of acommercial item, of a type offered and sold competitively insubstantial quantities in the commercial marketplace based onestablished catalog or market prices for specific tasks performed understandard commercial terms and conditions; this does not includeservices that are sold based on hourly rates without an establishedcatalog or market price for a specified service performed. Acommercial item is any item, other than real property, that is of a typecustomarily used for nongovernment purposes and that has been sold,leased, or licensed to the general public; or has been offered for sale,lease, or license to the general public; or any item evolved throughadvances in technology or performance and that is not yet available inthe commercial marketplace, but will be available in the commercialmarketplace in time to satisfy the delivery requirements under agovernment solicitation. Also included in this definition are services insupport of a commercial item, of a type offered and sold competitivelyin substantial quantities in the commercial marketplace based on

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established catalog or market prices for specific tasks performed understandard commercial terms and conditions; this does not includeservices that are sold based on hourly rates without an establishedcatalog or market price for a specified service performed.

Commercial Off-The-Shelf (COTS) - Commercial items that require nounique government modifications or maintenance over the life cycle ofthe product to meet the needs of the procuring agency.

Competition - An acquisition strategy whereby more than onecontractor is sought to bid on a service or function; the winner isselected on the basis of criteria established by the activity for whomthe work is to be performed. The law and DoD policy require maximumcompetition throughout the acquisition life cycle.

Competitive Range - Those proposals, which THE Contracting Officerdecides have a reasonable chance of receiving the award, both from atechnical and cost standpoint.

Contract - An agreement between two or more legally competentparties, in the proper form, on a legal subject matter or purpose andfor legal consideration.

Contract Data Requirements List, DD Form1423 (CDRL) – A list ofcontract data requirements that are authorized for a specificacquisition and made a part of the contract.

Contract Modification - Any written alterations in the specifications,delivery point, date of delivery, contract or order period, price,quantity, or other provision of an existing contract or order.

Cost-Reimbursement Contract - In general, a category of contractswhose use is based on payment by the government to a contractor ofallowable costs as prescribed by the contract. Normally only "bestefforts" of the contractor are involved, such as cost, cost sharing, cost-plus-fixed fee (CPFF), cost-plus-incentive fee (CPIF), and cost-plusaward fee (CPAF) contracts.

COTS – See Commercial Off-The-Shelf

Data Item Description, DD FORM 1664 (DID) - Describes the formatand content of deliverable data.

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Firm Fixed-Price Contract - Provides for a price that is not subject toany adjustment on the basis of the contractor's cost experience inperforming the contract. This type of contract places upon thecontractor maximum risk and full responsibility for all costs andresulting profit or loss. Provides maximum incentive for the contractorto control costs, and imposes a minimum administrative burden on thegovernment.

Indefinite-Quantity Contract (IDIQ) - A contract used for procurementsin which the exact number of deliverable items is not known at thetime of contracting. The contract provides for a minimum andmaximum amount of goods/services that may be ordered under thecontract.

Invitation for Bid (IFB) - A solicitation document used in sealedbidding.

Labor-Hour Contract - A contract that provides for the procurement ofproperty or services on the basis of direct labor-hours at specified,fixed hourly rates (which include direct and indirect labor, overhead,and profit).

Letter Contract – New procurement action entered into by thegovernment for which contractual terms, specifications, or price arenot agreed upon before performance is begun. They awaitnegotiations to definitize prices.

Level-of-Effort Contract - Effort of a general or supportive naturewhich does not produce definite end products or results, i.e., contractfor man-hours.

Market Survey - The collection and analysis of information about theentire market available to satisfy the need.

Modification - See Contract Modification.

Nondevelopmental Item (NDI) - A nondevelopmental item is anypreviously developed item of supply used exclusively for governmentpurposes by a Federal Agency, a State or local government, or aforeign government with which the United States has a mutual defensecooperation agreement; any item described above that requires onlyminor modifications or modifications of the type customarily availablein the commercial marketplace in order to meet the requirements ofthe processing department or agency. A nondevelopmental item is any

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previously developed item of supply used exclusively for governmentpurposes by a Federal Agency, a State or local government, or aforeign government with which the United States has a mutual defensecooperation agreement; any item described above that requires onlyminor modifications or modifications of the type customarily availablein the commercial marketplace in order to meet the requirements ofthe processing department or agency.

Purchase Request (PR) - A request to a contracting activity to obtainsupplies, services, or construction. This is usually accomplished witha, DISA Form 94.

Request for Proposals (RFP) - A solicitation used in negotiatedacquisition to communicate government requirements to prospectivecontractor and to solicit proposals.

Request for Quotations (RFQ) – A solicitation used in negotiatedacquisition to communicate government requirements to prospectivecontractors and to solicit a quotation. A response to an RFQ is not anoffer, however, it is informational in character.

Sealed Bidding - Acquisition by competitive IFB. It is highlystructured, involves public opening of bids, and does not include anydiscussions with bidders. This method of procurement requires thatspecifications be written describing the requirements of theGovernment clearly, accurately, and completely, so that the evaluationof bids can be based on the lowest bid submitted by a responsive andresponsible bidder.

Solicitation – An IFB or RFP.

Specifications (Specs) - A document used in development andprocurement which describes the technical requirements for items,materials, and services including the procedures by which it will bedetermined that the requirements have been met. Specifications maybe unique to a specific program (program-peculiar) or they may becommon to several applications (general in nature).

Statement of Work (SOW) - That portion of a contract whichestablishes and defines all nonspecification requirements forcontractors efforts either directly or with the use of specific citeddocuments.

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Synopsis - The announcement in the CBD of an impendingprocurement.

Time-and-Materials Contract - A contract that provides for payment ofsupplies and services on the basis of incurred direct labor hours (atfixed rates) and materials (at cost).

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D4 Homepage:contains the following:

• DISA Acquisition Regulation Supplement (DARS): DISA'sacquisition-related policy that impacts the Agency.

• DISA Acquisition Circulars (DISA ACs): Revisions to the DARS.• DISA Acquisition Deskbooks: Acquisition-related procedures that

impact the Agency. For example: Collecting and Using PastPerformance Information Deskbook.

• Electronic Policy Advisories: EPAs disseminate expedited Lettersissued by the Office of the Under Secretary of Defense (Acquisitionand Technology), Director of Procurement (OUSD[A&T]/DP) orissue pertinent Agency acquisition advisories. EPAs are notnumbered.

• Acquisition-related Current Events• List of Acquisition Liaisons• Frequently Asked Questions• Button Bars that take you to numerous other cites. For example:

DISA's Past Performance Tool, FAR/DFARS, Defense AcquisitionDeskbook, DOD Publications, DISA contracts, contractoropportunities, etc.

http://www.disa.mil/d4/conpage.html

Data Item Descriptions (DIDs):"Data Item Description Page" and "CDRLs."The Department of Defense, Defense Standardization Program Office iscontinuing to populate the ASSIST database with copies of DIDs. Untilsuch time as they are all in ASSIST, you can access many DIDs at thefollowing website: (http://www.acq.osd.mil/sa/se/cm&dm/cmdm_info/dids/dids.html ). Once all DIDs are in ASSIST, thatwebsite will no longer be maintained and the ASSIST database will bethe only official source of DIDs. Information about ASSIST can befound at the following URL (http://astimage.daps.dla.mil/online/). Registration is quite simple and many of the DIDs are alreadyloaded in the system.

DISA's Training Homepage:https://datahouse.disa.mil/training.html

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DoD Specifications and Standards Homepage:DoD standardization; key POCs; FAQs; Mil-Spec Reform; newsletters;training; non-government standards; links to related sites.http://www.dsp.dla.mil

Federal Acquisition Jump Station:Procurement and acquisition servers by contracting activity; CBDNet;Reference Library.http://nais.nasa.gov/fedproc/home.html

Federal Acquisition Virtual Library:Provides links to numerous other Federal Acquisition Resources on theWorld Wide Web. For example, FAR, laws, regulations, executiveorders, EC, market research, OFPP, Defense Acquisition Deskbookhttp://www-far.npr.gov/References/References.html

Fedworld Information:Comprehensive central access point for searching, locating, ordering,and acquiring government and business information.http://www.fedworld.gov

GSA Advantage:GSA site for products and services.http://www.fss.gsa.gov

Government-Industry Data Exchange Program (GIDEP):Federally funded co-op of government and industry participants thatprovides an electronic forum to exchange technical informationessential during research, design, development, production andoperational phases of the life cycle of systems, facilities andequipment.http://www.gidep.corona.navy.mil

Library of Congress:Public laws; legislation; vetoed bills; Congressional Internet services.http://www.loc.gov

Market Research: a. IMART http://www.imart.org/index.html

b. DAU http://www.gsa.gov/staff/v/market.htm

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Source Selection:a. Air Force’s Draft Source Selection Procedures -- establishesprocedures for Air Force source selections. Augments FAR Part 15,DFARS Part 215, and AFFARS Part 5315. Contains three chapters,corresponding to the types of Air Force source selections: Chapter1 (Basic); Chapter 2 (Median); and Chapter 3 (Agency).http://www.safaq.hq.af.mil/contracting/policy/sourcesel/

b. A New Day in the Sun for Source Selection Plans –- anexamination of the a recent decision from the United States Courtof Federal Claims, United International Investigative Services, Inc.v. United States, 41 Fed.Cl. 312 (1998), that promises newemphasis on source selection plans.http://www.attny.com/gcin/gci12981.html

c. Army Corps of Engineer’s Transatlantic Programs Center'sProcurement Guide to Best Value Source Selection -- Containsdefinitions, pertinent authorities, "Lowest Price, TechnicallyAcceptable" procurement methods, sample RFP award formulas,tradeoff statements, evaluation criteria and RFP proposalchecklists, sample proposal evaluation guidelines, proposalevaluation plans and worksheets, information on oralpresentations, debriefing authorities and sample debriefingsummaries, past performance evaluation guidancehttp://www.tac.usace.army.mil/contracts/source.html

d. Army Materiel Command’s Source Selection Guidehttp://www.amc.army.mil/amc/rda/rda-ap/ssrc/ssp_toc.htm

e. Marine Corps’ Best Value Source Selection Handbook --provides guidance and assistance to MARCORSYSCOM acquisitionpersonnel in understanding the procedures of the source selectionprocess for competitively negotiated acquisitions where theselection is made using "Best Value."http://web.deskbook.osd.mil/reflib/DMARINE/0056H/001/0056H001DOC.HTM#T2

f. Navy’s NAVSUPINST 4200.79D; Competitive Source SelectionUsing Best Value Procedures -- Establishes procedures andresponsibilities concerning the evaluation and selection of sourcesfor competitive, best value, acquisitions. Provides guidance onbest value procedures for less-than-major systems acquisitions.

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http://web.deskbook.osd.mil/reflib/DNAVY/0034I/001/0034I001DOC.HTM#T2

g. Source Selection Material or Post Hoc Rationalization? –contrasts recent decisions of the United States Court of FederalClaims with recent GAO decisions, on how post-protestexplanations are received as proper evidence of incomplete agencyrecords or a proper preaward determination, or as post hocrationalizations. http://www.attny.com/gci08973.html

Office of Under Secretary of Defense for Acquisition and Technology:A library of Defense acquisition and technology documents and jumppoints to many other valuable sites.http://www.acq.osd.mil/

Small Disadvantaged Business and 8(a) Firms:Used to locate small businesses using the Standard Industrial Codesand various other identifiers including the company's name.http://pro-net.sba.gov/pro-net/search.html

Standard Industrial Codes:Product numbers for supplies & services.http://www.sba.gov/regulations/siccodes/

Year 2000 - Meeting the Challenge:Provides POCs, policy, management plans, compliance, DISA Checklist,best practices, etc.http://www.disa.mil/cio/y2k/cioosd.html

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ATTACHMENT

Rules of Engagement for Source Selection at DISA

Source Selection Authority (SSA).

On 21 April 1999, the DISA Senior Procurement Executive(SPE), in accordance with FAR Part 15.303(a), designatedMr. Thomas F. Thoma, Deputy Director for Acquisition,Logistics, and Facilities, as the SSA for all competitiveDISA acquisitions over $10M, with some exceptions(reference a). In general the SSA is responsible for theproper and efficient conduct of the entire source selectionprocess and has the full authority to make the select thesource or sources offering the best value to thegovernment. Specifically, the SSA will:

1. Endorse the Acquisition Plan to the Senior ProcurementOfficial (SPE) for approval.

2. Review and approve the Source Selection Plan (SSP) andSections L and M of the RFP before the RFP is issued toensure consistency among solicitation requirements,notices to offerors, proposal preparation instructions,evaluation factors and subfactors, solicitationprovisions or contract clauses, and data requirements.

3. Appoint (in writing) the Source Selection AdvisoryCouncil (SSAC) Chairperson and approve (in writing) theSSAC membership nominated by the SSAC Chairperson. TheSSAC Chairperson or the Contracting Officer willprepare the appointment/approval memorandum(s).

4. Approve (in writing) the Chairperson(s) of subordinateevaluation boards such as (but not limited to), SourceSelection Evaluation Board (SSEB), Past PerformanceBoard (PPB), and Performance Risk Assessment Group(PRAG). The SSAC Chairperson or the ContractingOfficer will prepare the appointment memorandum(s).

5. Review and consider recommendations in the SSAC report.6. Make the final selection decision of the offeror whoseproposal is the best value to the Government and ensurethe Source Selection Decision Document (SSDD) addresses therationale for the decision. The SSA may reject allproposals received in response to a solicitation if doingso is in the best interest of the Government.Configuration Management: The SSA shall maintain a copy of

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the SSP (and all revisions) and the RFP (and all amendmentsthereto). These documents shall be considered as the mastercopy and shall be used for the source selection evaluation.These copies shall be the same as those kept by theContracting Officer as part of the contract file.

SSAC.

The SSAC functions as an advisor to the SSA for the sourceselection process and the comparative analysis of theevaluation results. The SSAC Chairperson is responsiblefor the proper and efficient operation of the SSAC in itsadvisory role. Specifically, the SSAC Chairperson will:

1. Appoint (in writing) SSAC members, subject toapproval of the SSA.

2. Appoint (in writing) the Chairperson(s) of subordinateevaluation boards such as (but not limited to), theSSEB, the PPB, and the PRAG, subject to approval bythe SSA.

3. Approve the membership of subordinate evaluation boardssuch as (but not limited to), the SSEB, the PPB, andthe PRAG.

4. Plan and coordinate the times and dates for key SSA andSSAC meetings.

5. Convene and Chair the SSAC meetings.6. Ensure the SSAC report is prepared and forwarded to the

SSA. The SSAC report should include a summary of eachproposal in the competitive range, with comparativeanalyses of both cost and non-cost factors; adiscussion of the overall impact of significant risksassociated with each proposal in the competitive range;and a summary of issues that are considered significantto the SSA's decision. If requested by the SSA, aselection recommendation will be included.

Program Manager (PM)/Acquisition Manager (AM).

The PM/AM is the sponsor of the acquisition requirement andis frequently the SSAC Chairperson. Specifically, the PMis will:

1. Articulate the requirement in the acquisition package.2. Prepare and coordinate the acquisition package

including, but not limited to:

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• SSA appointment memorandum• Acquisition Plan (AP) and convening AP IPT• Statement of Work (SOW), Specification (Spec), or

Statement of Objectives (SOO)• Assist the Contracting Officer in developing the

Request for Proposals (RFP)• Source Selection Plan (SSP)• Independent Government Cost Estimate (IGCE)

3. Perform market research• Look at existing contract vehicles within the DISA

enterprise, DOD enterprise, and Federal• Use other market research tools• Look for opportunities for small businesses

Contracting Officer.

The Contracting Officer has the authority to enter into,administer, or terminate contracts. The ContractingOfficer is responsible for ensuring performance of allnecessary actions for effective contracting. TheContracting Officer will:

1. Prepare solicitations, ensuring that all clausesrequired by law, regulation, or Agency requirements areincluded; Section L instructions to guide offerors inpreparing proposals, including proposal organizationand format; and Section M information identifying allsignificant factors and subfactors that will beconsidered in awarding a contract and their relativeimportance.

2. Issue solicitations to potential sources.3. Amend solicitations, if required.4. Serve as the focal point for inquiries from actual or

prospective offerors after release of solicitation.5. Control exchanges with offerors after receipt of

proposals.6. Ensure that offerors receive impartial, fair and

equitable treatment.7. The Contracting Officer shall maintain a copy of the

SSP (and all revisions) and the RFP (and all amendmentsthereto) as part of the contract file. These documentsmust be the same as those maintained by the SSA.

8. Award the contract(s).

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