disability confidence j petisco vfinal talent & diversity event bcn23_feb12
DESCRIPTION
Cisco General Manager presentation on Disabilities at Icon Events 5th Annual Diversity & Inclusion SeminarTRANSCRIPT
Cisco Confidential 1© 2010 Cisco and/or its affiliates. All rights reserved.
Achieving Disability ConfidenceJose Petisco
General Manager
Cisco Spain
© 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 2© 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 2© 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 2Cisco Confidential 2© 2010 Cisco and/or its affiliates. All rights reserved.
© 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 3
• Understands how disability affects every aspect of their business
• Creates a culture of inclusion & removes barriers for employees & customers
• Makes adjustments which enable individuals to contribute
© 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 4
• How many people with disabilities do you think there are in the world?
10% of the world’s population has a disability – that’s 650 million people
• How many people here has a family member or friend with a disability?
Based on global statistics – 1 in 3 of you will be disabled or close to someone who is
• What % of disabilities are not even visible?
75% of disabilities are “invisible” – your colleagues may, or may not, choose to tell you
© 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 5
Disability Confidence
The Best People
Higher Productivity &
Reduced Costs
Innovative Product & Service Offering
Stronger Stakeholder
Relationships & Reputation
Outstanding Customer
Relationships Satisfaction &
Retention
New Opportunities
Avoid Government
Penalties
© 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 6
© 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 7
AWARENESS
• Sponsorship of the 2012 Paralympic Games• Supportive Executive Leadership Team• Special Olympics Sponsor• Employees with disabilities share their experiences of working at Cisco
© 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 8
TALENT PIPELINE
• Offering summer internships to students with impairments as part of our global internship programme - activities in France, UK & India• “Soldier On!”
© 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 9
SUPPORT FOR STAFF
• Website with tools and resources• Ensuring a clear and easy process for adjustments in the workplace
© 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 10
• Employee Resource Group – CDAN (Cisco Disability Awareness Network) Established in 2007 150+ members globally Divided into 4 groups – US, EMEAR, India and APAC – share best practices, but run their own teams & projects Members may, or may not, have a disability – they share a passion to improve the situation of people working with disabilities
• Goals: Create a culture and work environment that fosters inclusion of people with disabilities Increase awareness & exposure to disability within the workplace Support people working at Cisco with disabilities
CDAN is closely involved in all the employee engagements activities already shared
© 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 11
• Disabled student mentoring programmes
• Disabled student internship schemes
• NetAcads in specialist schools
• Recruitment engagement
• Accessible technology projects
• Focus on non-visible disabilities
• Mental Health Awareness initiative
© 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 12
• Business Taskforce on Accessible Technology (BTAT) – Cisco is a member of BTAT – a group of senior leaders (CXO level) working to ensure that all technology is made accessible
• Customer business cases...
• Kentucky School for the Deaf: Using Tandberg video communication to unite its students with other deaf people across the country Virtual field trips Collaboration with other schools for the deaf Cultural exchanges, etc
• Lloyds: Cisco is working with Lloyds to ensure that its desktop phones are accessible to staff with hearing impairments
© 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 13
• Cisco Networking Academies established for people with disabilities
• Kenya: Sign language was developed to run courses
• Cisco Italy: uses its offices to run Networking Academy courses for disabled students
• Cisco Engineering staff in the US mentor deaf students in Kenya via TelePresence video conferencing
• Cisco Spain: Fundacion Adecco & EFD: Volunteering Program, Family Plan Program, II Capacities Race, Support to institutions
• Working with local communities (i.e., mentoring students at Reading University to support in accessing the workplace, coaching on CV completion, interview behaviour, etc)
© 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 14
• Denied access to pool of talent in an environment where the workforce is ageing rapidly
• Negative impact to employee satisfaction, attendance rates, performance standard
• Harmful impact to company brand, customer expectations & satisfaction
• Penalties such as fines, exposure for non-compliance in employing quotas of people with disabilities
• EU now looking at ensuring companies produce accessible products & services
© 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 15
• Becoming disability confident is a long term investment, a journey
• We are making progress, but still have much to achieve
• By changing our attitude and approach to disability there are things that we can all do, and continue to do to improve our disability confidence
Thank you.