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DISASTER LEGAL SERVICES RESPONDING AT THE SITE OF A NATURAL DISASTER October 9, 2015 La Vista, Nebraska

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Page 1: DISASTER LEGAL SERVICES RESPONDING AT THE SITE OF A NATURAL DISASTER October 9, 2015 La Vista, Nebraska

DISASTER LEGAL SERVICESRESPONDING AT THE SITE OF A NATURAL DISASTER

October 9, 2015La Vista, Nebraska

Page 2: DISASTER LEGAL SERVICES RESPONDING AT THE SITE OF A NATURAL DISASTER October 9, 2015 La Vista, Nebraska

DISASTER RELIEF PROJECT

Grant awarded in January 201520 month grantStatewide network of

pro bono attorneys Legal Services to low-

income disaster victims

In State-declared disasters

Page 3: DISASTER LEGAL SERVICES RESPONDING AT THE SITE OF A NATURAL DISASTER October 9, 2015 La Vista, Nebraska

OBJECTIVES

1) Needs Assessment

2) Compile training materials

3) Recruit & train network of attorneys

4) Develop technology infrastructure

5) Ensure project is functional, sustainable, replicable and adaptable

Page 4: DISASTER LEGAL SERVICES RESPONDING AT THE SITE OF A NATURAL DISASTER October 9, 2015 La Vista, Nebraska

What happens after a state-declared disaster? Info from Disaster Community

VOAD NEMA COAD

Hotline # 1.844.268.5627 M-R 9am-noon; 1-3pm & Friday 9am-noon Disaster.legalaidofnebraska.org

Reach out to attorneys MARC + pro bono cases

Page 5: DISASTER LEGAL SERVICES RESPONDING AT THE SITE OF A NATURAL DISASTER October 9, 2015 La Vista, Nebraska

What kind of cases?

Insurance Landlord-Tenant Contractor Fraud Housing Public Benefits FEMA applications Referrals

Page 6: DISASTER LEGAL SERVICES RESPONDING AT THE SITE OF A NATURAL DISASTER October 9, 2015 La Vista, Nebraska

www.disaster.legalaidofnebraska.org -DISASTER PREPAREDNESS

-HELP FOR DISASTER VICTIMS

-ATTORNEY RESOURCE CENTER

-VOLUNTEERS

-ABOUT LEGAL AID OF NEBRASKA

-ENGLISH

-ESPANOL

Page 7: DISASTER LEGAL SERVICES RESPONDING AT THE SITE OF A NATURAL DISASTER October 9, 2015 La Vista, Nebraska
Page 8: DISASTER LEGAL SERVICES RESPONDING AT THE SITE OF A NATURAL DISASTER October 9, 2015 La Vista, Nebraska
Page 9: DISASTER LEGAL SERVICES RESPONDING AT THE SITE OF A NATURAL DISASTER October 9, 2015 La Vista, Nebraska

MULTI-AGENCY RESOURCE CENTER(MARC) A central location where

those affected by large scale disaster can receive assistance from as many governmental agencies and NonGovernmental Organizations (NGOs) as possible in one place at one time

One stop shop

Page 10: DISASTER LEGAL SERVICES RESPONDING AT THE SITE OF A NATURAL DISASTER October 9, 2015 La Vista, Nebraska

MULTI-AGENCY RESOURCE CENTER(MARC) Greeters/Guides: to walk people through the process.

Health and Mental Health professionals, spiritual caregivers, interpreters, and local residents can all fill this role.

Registration Table People waiting to see a service provider are directed to a “rest

area” Supervised play area, pet area, chapel, massage, meditation,

and/or quiet area for stress relief

Page 11: DISASTER LEGAL SERVICES RESPONDING AT THE SITE OF A NATURAL DISASTER October 9, 2015 La Vista, Nebraska

Overview

What is ICS?

ICS Structure and Chain of Command

Incident Facilities

Accountability

Incident Commander & Command Staff Functions

ICS Organizational Components

Page 12: DISASTER LEGAL SERVICES RESPONDING AT THE SITE OF A NATURAL DISASTER October 9, 2015 La Vista, Nebraska

What is the Incident Command System?

A standardized approach to incident management that: Enables a coordinated response among various jurisdictions and agencies

Established common processes for planning and managing resources

Allows for the integration of facilities, equipment, personnel, procedures, and communications operating within a common organizational structure

Page 13: DISASTER LEGAL SERVICES RESPONDING AT THE SITE OF A NATURAL DISASTER October 9, 2015 La Vista, Nebraska

ICS OriginsDeveloped in the 1970s after catastrophic fires in CaliforniaWhat caused the lack of resources and tactic failures?

Poor managementWithout ICS, incidents typically:

Lack accountability Have poor communications Lack orderly, systematic planning processes Are unable to efficiently integrate responders into standard organizational structures and

roles

What is the Incident Command System?

Page 14: DISASTER LEGAL SERVICES RESPONDING AT THE SITE OF A NATURAL DISASTER October 9, 2015 La Vista, Nebraska

Homeland Security Presidential Directives (HSPD) Five & Eight mandate the ICS

HSPD-5 & HSPD-8 require all forms of government to establish: National Response Framework (NRF) National Incident Management System

(NIMS)

ICS is part of the NIMS and provides: Organizational structure Guides the process for

planning, building, & adapting that structure

What is the Incident Command System?

Page 15: DISASTER LEGAL SERVICES RESPONDING AT THE SITE OF A NATURAL DISASTER October 9, 2015 La Vista, Nebraska

Types of Hazards ICS can manage any type/size

of incident, even a planned event

ICS is applicable to all hazards: Natural Hazards Technological Hazards Human-Caused Hazards

ICS Priorities Incident objectives are established

based on the following priorities: Life Safety Incident Stabilization Property Preservation

What is the Incident Command System?

Page 16: DISASTER LEGAL SERVICES RESPONDING AT THE SITE OF A NATURAL DISASTER October 9, 2015 La Vista, Nebraska

ICS Structure & Chain of Command Common Terminology & Clear Text

During an incident Communication should use common

terms or clear text Do not use:

Radio codes

Agency-specified codes

Acronyms

Jargon

Example: EMT = Emergency Medical Treatment EMT = Emergency Management Team EMT = Eastern Mediterranean Time (GMT + 0200) EMT = Effective Methods Team EMT = El Monte, CA (airport code) EMT = Email Money Transfer

Page 17: DISASTER LEGAL SERVICES RESPONDING AT THE SITE OF A NATURAL DISASTER October 9, 2015 La Vista, Nebraska

Incident Commander Has authority to establish objectives, make assignments, & order resources

Incident Commander should have training, experience, & expertise

Chain of Command: All personnel are under Incident Commander’s direct supervision & control Avoids confusion Does NOT prevent personnel from directly communicating with each other to ask for or share information

Transfer of Command: Transferring the responsibility for incident command from one commander to another Process includes a transfer of command briefing

ICS Structure & Chain of Command

Page 18: DISASTER LEGAL SERVICES RESPONDING AT THE SITE OF A NATURAL DISASTER October 9, 2015 La Vista, Nebraska

Span of Control What influences span of control considerations?

Type of incident nature of the tasks hazards and safety factors distances between personnel and resources

ICS Structure & Chain of Command

Page 19: DISASTER LEGAL SERVICES RESPONDING AT THE SITE OF A NATURAL DISASTER October 9, 2015 La Vista, Nebraska

Incident Action Plan (IAP) Specifies the incident objectives

States the activities to be completed

Covers a specific timeframe (operational period)

May be oral or written – except for hazardous material incidents, which require a written IAP

IAPs answer: What do we need to do?

Who is responsible for doing it?

What resources are needed?

How do we communicate?

ICS Structure & Chain of Command

Page 20: DISASTER LEGAL SERVICES RESPONDING AT THE SITE OF A NATURAL DISASTER October 9, 2015 La Vista, Nebraska

Accounting for Incident Resources Resources = personnel, supplies &

equipment

It is critical to know: What resources are needed & available?

Where deployed resources are located?

Resource management includes processes for: Identifying resource requirements

Ordering & acquiring resources

Mobilizing & dispatching resources

Tracking & reporting on resource status

Recovering & demobilizing resources

Reimbursing for resources & maintaining a resource inventory

ICS Structure & Chain of Command

Page 21: DISASTER LEGAL SERVICES RESPONDING AT THE SITE OF A NATURAL DISASTER October 9, 2015 La Vista, Nebraska

Incident Facilities Incident Command Post (ICP)

Location for which the Incident Commander oversees all incident operations

One ICP per incident Post may change locations during the event, but

needs to be outside of the present and potential hazard zone

Post may be: Vehicle, trailer, tent, inside a building

Page 22: DISASTER LEGAL SERVICES RESPONDING AT THE SITE OF A NATURAL DISASTER October 9, 2015 La Vista, Nebraska

Staging Areas Temporary locations

where personnel & equipment wait to be assigned

Should be close to incident, but away from immediate impact zone

Base Where primary

logistics & administrative functions are coordinated & administered

Incident Facilities

Page 23: DISASTER LEGAL SERVICES RESPONDING AT THE SITE OF A NATURAL DISASTER October 9, 2015 La Vista, Nebraska

CampWhere resources to support incident

operations are kept if Base is not accessible to all resources

HelibaseWhere helicopter-centered air

operations are conducted Helispots

Temporary locations were helicopters can land and take off at the incident

Incident Facilities

Page 24: DISASTER LEGAL SERVICES RESPONDING AT THE SITE OF A NATURAL DISASTER October 9, 2015 La Vista, Nebraska

Accountability

Effective accountability is essential

Agency policies, guidelines, & any local, tribal, state, or federal rules/regs must be followed

The following principles must be adhered to: Check-In Incident Action Plan Unity of Command Span of Control Resource Tracking

Page 25: DISASTER LEGAL SERVICES RESPONDING AT THE SITE OF A NATURAL DISASTER October 9, 2015 La Vista, Nebraska

Dispatch / Deployment After check-in & receiving assignment, locate incident supervisor to obtain initial

briefing Briefings should include:

Current assessment of the situation & incident objectives Identification of your specific job responsibilities Description of ICS organizational structure & identification of coworkers Location of work area & break areas Procedural instructions for obtaining resources Operational periods / work shifts Required safety procedures & personal protective equipment (PPE)

You should only respond when dispatched by an appropriate authority

Accountability

Page 26: DISASTER LEGAL SERVICES RESPONDING AT THE SITE OF A NATURAL DISASTER October 9, 2015 La Vista, Nebraska

Incident Commander & Command Staff Functions5 major management functions:

Command Operations Planning Logistics Financial & Administration

These apply to all incidences and are the foundation on which an incident management organization develops

Page 27: DISASTER LEGAL SERVICES RESPONDING AT THE SITE OF A NATURAL DISASTER October 9, 2015 La Vista, Nebraska

Incident Commander has overall responsibility for managing the incident by: Establishing objectives Planning strategies and Implementing tactics

Incident Commander is the only position that is always staffed in ICS applications

Incident Commander is responsible for all ICS management functions until he/she delegates a function.

Incident Commander & Command Staff Functions

Page 28: DISASTER LEGAL SERVICES RESPONDING AT THE SITE OF A NATURAL DISASTER October 9, 2015 La Vista, Nebraska

For a large incident the Incident Commander may create Sections and delegate: Operations - conducts operations to reach the incident objectives.

Establishes tactics & directs all operational resources

Planning - Supports incident action planning process by tracking resources, collecting / analyzing info, & maintaining documentation

Logistics - Arranges for resources & services to support achievement of incident objectives Finance/Administration functions - Monitors costs, provides account procurement, time

recording & cost analyses

Incident Commander & Command Staff Functions

Page 29: DISASTER LEGAL SERVICES RESPONDING AT THE SITE OF A NATURAL DISASTER October 9, 2015 La Vista, Nebraska

Command Staff includes: Public Information Officer: conduit for information to internal & external stakeholders Safety Officer: Monitors safety conditions & develops measures for ensuring the

safety of all incident personnel Liaison Officer: Primary contact for other agencies assisting at the incident.

Incident Commander is responsible for overall management Section Chief: responsible for a functional section Branch Director: responsible for supervision of a Branch Supervisor: responsible for Division / Group Leader: responsible for a Task Force, Strike Team, or functional Unit

Incident Commander & Command Staff Functions

Page 30: DISASTER LEGAL SERVICES RESPONDING AT THE SITE OF A NATURAL DISASTER October 9, 2015 La Vista, Nebraska

Incident Commander & Command Staff Functions

Page 31: DISASTER LEGAL SERVICES RESPONDING AT THE SITE OF A NATURAL DISASTER October 9, 2015 La Vista, Nebraska

Incident Commander may hire General Staff to run Operations, Planning, Logistics & Finance / Administration

Incident Commander & Command Staff Functions

Page 32: DISASTER LEGAL SERVICES RESPONDING AT THE SITE OF A NATURAL DISASTER October 9, 2015 La Vista, Nebraska

Operations Section Chief Develops & implements strategy/

tactics to accomplish incident objectives

Manages Staging Area

Planning Section Chief Oversees collection, evaluation &

dissemination of operational info related to the incidentPrepares Incident Action PlanTracks status of resources

Logistics Section Provides facilities, services & material

support Provides resources & services to support

the Incident Commander & Operations Section Chief

Ensures wellbeing of responders Arranges equipment, transport, etc.

Finance & Administration Section Chief Responsible for financial & cost analysis

aspects of an incident

Incident Commander & Command Staff Functions

Page 33: DISASTER LEGAL SERVICES RESPONDING AT THE SITE OF A NATURAL DISASTER October 9, 2015 La Vista, Nebraska

ICS Position Titles: Review ICS supervisory titles allow many different agencies to work together under a common

organizational structure

Organizational Level Title Support PositionIncident Command Incident Commander Deputy

Command Staff Officer Assistant

General Staff (Section) Chief Deputy

Branch Director Deputy

Division/Group Supervisor N/A

Unit Leader Manager

Strike Team/Task Force Leader Single Resource Boss

Incident Commander & Command Staff Functions

Page 34: DISASTER LEGAL SERVICES RESPONDING AT THE SITE OF A NATURAL DISASTER October 9, 2015 La Vista, Nebraska

ICS Organizational Components Section: Responsible for a major functional

area of incident management Lead by Chief

Division: Responsible for operations w/in a defined geographic area Lead by Supervisor

Group: Subdivision to divide the incident management structure in to functional areas of operation Lead by Supervisor

Branch: Used when the number of Divisions or Groups exceeds the span of control Lead by Director

Task Force: Combo of mixed resources with common communications Lead by Task Force Leader

Strike Team: Set number of resources of the same kind & type with common communications Lead by Strike Team Leader

Single Resource: Individual, equipment & personnel complement, or crew/team with an identified supervisor that can be used at an incident

Page 35: DISASTER LEGAL SERVICES RESPONDING AT THE SITE OF A NATURAL DISASTER October 9, 2015 La Vista, Nebraska

Operations Section: Teams Single resources may be organized into teams:

Task Forces Strike Teams

A Team Leader and no more than 5 – 7 team members should be used to maintain span of control

If a large or complicated incident, the Operations Section may need:

Groups- describes functional areas of operation

Divisions- divides incident geographically

ICS Organizational Components

Page 36: DISASTER LEGAL SERVICES RESPONDING AT THE SITE OF A NATURAL DISASTER October 9, 2015 La Vista, Nebraska

Operations Section: Establishing Branches Operation Section Chief can add Branches, lead by Directors, to supervise Groups &

Divisions.

ICS Organizational Components

Page 37: DISASTER LEGAL SERVICES RESPONDING AT THE SITE OF A NATURAL DISASTER October 9, 2015 La Vista, Nebraska

Planning SectionCollecting, evaluating, and displaying incident intelligence and

information.Preparing and documenting Incident Action Plans.Tracking resources assigned to the incident.Maintaining incident documentation.Developing plans for demobilization.

ICS Organizational Components

Page 38: DISASTER LEGAL SERVICES RESPONDING AT THE SITE OF A NATURAL DISASTER October 9, 2015 La Vista, Nebraska

Planning Section Units Resource Unit

Evaluates & records status of resourcesevaluates the effects additional responding resources will haveAnticipates resource needs

Situation UnitResponsible for collection, organization & analysis of incident status infoAnalyzes the situation as it progresses

Demobilizing UnitResponsible for ensuring orderly, safe, & efficient demobilization of resources

Documentation UnitResponsible for collecting, recording, & safeguarding documents

ICS Organizational Components

Page 39: DISASTER LEGAL SERVICES RESPONDING AT THE SITE OF A NATURAL DISASTER October 9, 2015 La Vista, Nebraska

Logistics SectionResponsible for service and support needs:

Ordering, obtaining, maintaining, and accounting for essential personnel, equipment, and supplies.

Providing communication planning and resources.Setting up food services for responders.Setting up and maintaining incident facilities.Providing support transportation.Providing medical services to incident personnel.

ICS Organizational Components

Page 40: DISASTER LEGAL SERVICES RESPONDING AT THE SITE OF A NATURAL DISASTER October 9, 2015 La Vista, Nebraska

Logistic Section Units Supply Unit: Orders, receives, stores, & processes all incident-related resources, personnel, &

supplies Ground Support Unit: provides all ground support transportation during an incident Facilities Unit: Sets up, maintains, & demobilizes all facilities used in support of incident

operations Facility maintenance & security services

Food Unit: Determines food & water requirements, plans menus, orders food, provides cooking facilities, cooks, serves, maintains food service areas, & manages food security & safety concerns

Communications Unit: Responsible for effective communications planning Acquiring, setting up, maintaining, & accounting for communications equipment

Medical Unit: responsible for the effective & efficient provision of medical services to incident personnel

ICS Organizational Components

Page 41: DISASTER LEGAL SERVICES RESPONDING AT THE SITE OF A NATURAL DISASTER October 9, 2015 La Vista, Nebraska

Finance / Administration Section The Finance/Administration Section is set up for any incident that requires

incident-specific financial management. Responsible for:

Contract negotiation and monitoring Timekeeping Cost analysis Compensation for injury or damage to property Documentation for reimbursement (e.g., under mutual aid agreements and

assistance agreements)

Page 42: DISASTER LEGAL SERVICES RESPONDING AT THE SITE OF A NATURAL DISASTER October 9, 2015 La Vista, Nebraska

Compensation/Claims Unit: Responsible for financial concerns resulting from property damage, injuries, or fatalities at the incident.

Cost Unit: Responsible for tracking costs, analyzing cost data, making estimates, & recommending cost savings measures.

Procurement Unit: Responsible for financial matters concerning vendor contracts.

Time Unit: Responsible for recording time for incident personnel & hired equipment.

Finance / Administration Section

Page 43: DISASTER LEGAL SERVICES RESPONDING AT THE SITE OF A NATURAL DISASTER October 9, 2015 La Vista, Nebraska

Glossary & Acronym Lookup

We have a list of terms and definitions available on our website: http://disaster.legalaidofnebraska.com/

Page 44: DISASTER LEGAL SERVICES RESPONDING AT THE SITE OF A NATURAL DISASTER October 9, 2015 La Vista, Nebraska

Surveys!

Page 45: DISASTER LEGAL SERVICES RESPONDING AT THE SITE OF A NATURAL DISASTER October 9, 2015 La Vista, Nebraska

Questions?

Shirley Peng

941 O Street, Suite 825

Lincoln, NE 68508

402.435.2161 ext. 302

[email protected]