Business Continuity and Disaster Recovery

Disaster-Proof Your Business

Jon Bock

Senior Product Marketing Manager

October 16, 2008

Agenda

Disaster Recovery Requirements and Challenges

Disaster Recovery with VMware

Automating Disaster Recovery with Site Recovery Manager

Conclusions

Business Continuity: The Big Picture

Business Continuity = Minimizing Downtime

Availability expectations continue to increase

RTO’s decreasing from >24 hours to <12 hours

Cost of downtime continues to rise

Increasing dependence on x86 infrastructure

Almost 60% of surveyed companies incurred significant financial damage as a result of systems failure in the past year

-- Economist Intelligence Unit

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Source: META Group

Cost of Downtime Per Hour

Defining Disaster Recovery

What is a “disaster”?

Extended outage that requires an organization to recover IT services using alternate or rebuilt infrastructure

What is not a disaster?

Failure of an individual server

A short service interruption

Power failure

Server failureDisk failure

Fire

Hurricane

Storage failureFlood

Network failure

Earthquake

Requirements for Disaster Recovery Solutions

Minimize Downtime

93% of companies that lost their data center for ten days or more due to a disaster filed for bankruptcy within one year of the disaster.

--National Archives and Records Administration

Control Cost

Minimize Risk

73% of executives expressed concern with the costs associated with maintaining a secondary data centre

--Beacon Technology Partners

92% of users surveyed acknowledged that their companies would face serious consequences if they had to implement their disaster recovery plans.

--Dynamic Markets Ltd.

Effective disaster recovery is a business imperative, but is very difficult to achieve

Challenges of Traditional Disaster Recovery

Complex recovery processes and infrastructure

Dependent on perfect training, documentation, and execution

Failure to meet recovery requirements

> Recovery takes days to weeks

> Recovery tests often fail

> Significant IT time and resources consumed

Failure to meet recovery requirements

> Recovery takes days to weeks

> Recovery tests often fail

> Significant IT time and resources consumed

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VMware Infrastructure for Disaster Recovery

“Using VMware Infrastructure in our disaster recovery plans, we’ve been able to reduce the time it takes to recover our critical systems by 50 percent.”

-- Ted Duncan, Education Datacenter, Florida Department of Education

CustomersCustomers PressPress

“Best Disaster Recovery Product of

2006”(TechTarget)

55% of customers using virtualization for BC/DR

(#1 reason for virtualization behind consolidation/resource utilization)

Technology Components of Disaster Recovery

ManagementSimplify and automate implementation, testing, and execution of recovery process

DataProtect configuration, OS, and application data

InfrastructureProvide infrastructure necessary to ensure successful recovery at lowest cost and complexity

Reduce Cost and Complexity of Recovery Infrastructure

Eliminate hardware dependenciesReduce risk of failures during recovery

Reduce ongoing management burden

Reduce infrastructure requirementsConsolidate production and recovery

Reuse servers from production for recovery

Turn recovery site into productive resource

Leverage recovery site for other workloads

Resource guarantees ensure predictable resource allocation

VMware

Production

VMware

Recovery

Test/DevFailover

Copyright © 2006 VMware, Inc. All rights reserved.

Virtualization Simplifies Data Protection

• Everything about a system stored in small number of files

• Simplifies copying and cloning of systems

• Simplifies provisioning systems for recovery and recovery testing

Virtual machines encapsulate an entire system in a few files on disk

SystemApps = files on disk

Physical Server

Data

Virtual Machine

Simplifying the Disaster Recovery Process

Eliminate recovery stepsNo operating system re-install or bare-metal recovery

No time spent reconfiguring hardware

Standardize recovery processConsistent process independent of operating system and hardware

Configure hardware

Install OS

Configure OS

Install backup agent

Start “Single-step automatic recovery”

RestoreVM

Poweron VM

Physical

Virtual 40+ hrs< 4 hrs

Hancock Bank: Before Virtualization

Production Datacenter

DB HR App App

DR Hosting Provider Site

DB HR App App

Backup data

> Unknown hardware makes and models> Recovery time unable to meet requirements> Failing back to primary site takes months

Hancock Bank: With Virtualization

Production Datacenter DR Hosting Provider

DB HR App App > Recovery to any hardware

> Recovery time within 24 hour objective

> Failback takes days, not months

Image and data backups

DB HR App App

“Without VMware Infrastructure, it would have taken us weeks to recover our critical systems when Hurricane Katrina hit our datacenter. VMware Infrastructure enabled us to get our critical systems up and running within 24 hours.”

~ Scott Fontenette, Hancock Bank

VMware Site Recovery Manager

Simplifies and automates disaster recovery workflows:

Setup, testing, failover

Turns manual recovery runbooks into automated recovery plans

Provides central management of recovery plans from VirtualCenter

Works with VMware Infrastructure to provide process automation for disaster recovery

Site Recovery Manager leverages VMware Infrastructure to deliveradvanced disaster recovery management and automation

Production Recovery

VMware Infrastructure

VMware Infrastructure

Site Recovery Manager Target Scenario

Storage

Servers

VMware Infrastructure

Virtual Machines

VirtualCenterSite

Recovery Manager

Storage

Servers

VMware Infrastructure

Virtual Machines

VirtualCenterSite

Recovery Manager

Site Recovery Manager> Manages and monitors recovery plans> Tightly integrated with VirtualCenter

Storage Partner Replication> Integrated via replication adapters created,

certified and supported by replication vendor

Array Replication

VMware Infrastructure> Requires ESX 3.0.2 or ESX 3.5 U1> Requires VirtualCenter 2.5 U1

Storage> iSCSI or FibreChannel storage

Site Recovery Manager:User Interface

Managed through VirtualCenter plug-in

Key configuration steps

Disaster Recovery Setup

Integrate with replicationIdentify which virtual machines are protected by replication configuration

Map recovery resourcesServer resources, network resources, management objects

Create recovery plans For virtual machines, applications, business unitsConvert manual runbook to pre-programmed responseCustomizable with scripting and callouts

Site Recovery Manager Replication Interface

Replication adapters support:Array discoveryReplicated LUN discoveryTest & failover initiation

Storage vendors are responsible for adapters

Storage partners create, certify, and support replication adaptersNew adapters do not require Site Recovery Manager updates

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Recovery Infrastructure Management with Site Recovery Manager

Map resources from production to recovery

Use resource pools to map server resources

Map virtual machines to correct port groups and IP addresses

Site Recovery Manager:Resource Mappings

Network port group mappings

Resource pool mappings

VirtualCenter folder mappings

Site Recovery Manager:Creating and Editing Recovery Plans

Recovery plans for failure scenarios

Recovery plan editor

Site Recovery Manager:Recovery Plan Example

VM shutdown

High priorityVM recovery

Attach virtual disks

Normal priorityVM recovery

Cleanup after tests

Testing

Replication ManagementSnapshot replicated LUNs before testDelete snapshots of replicated LUNs after test

Network ManagementChange all virtual machines to a test port group before powering them on

Customization and ExtensibilitySame breakpoints and callouts as failover sequenceExtra breakpoints and callouts around the test bubble

Testing a Recovery PlanSRM enables you to ‘Test’ a recovery plan by simulating a failover with

zero downtime to the protected VMs in the protected site

Testing a Recovery PlanSRM enables you to ‘Test’ a recovery plan by simulating a failover with

zero downtime to the protected VMs in the protected site

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Testing and Executing Recovery PlansSteps in

recovery plan Status and time stamps

When to execute

User confirmation

message

Failover Automation

Detect site failuresRaise alert when heartbeat lostUser confirms outage and initiates failover processGranular failover initiation

Manage replication failoverBreak replicationMake replica visible to recovery hosts

Execute recovery processUse pre-programmed planProvide visibility into progress

Executing Failover

Executing Failover

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Recovery Plan Reports

SRM maintains history of recovery plan tests and execution

Can export recovery plans and test results from SRM

Failback

Failback without Site Recovery ManagerUnregister protected virtual machines in the protected site VirtualCenterWorking with your storage team, reverse data replicationRe-inventory VM’s at recovery site, restart and re-IP (manual or scripted)No recovery plan, limited testing capabilities, no audit trail

With Site Recovery ManagerSRM does not automatically configure failback—failback is configured after failoverWorking with your storage team, reverse data replicationCreate a recovery plan in SRM to fail VM’s from recovery site back to protected siteProvides a documented recovery plan, ability to test before recovery, built-in audit trail

Datacenter Disaster Recovery

Customer Benefits:

Automated disaster recovery across metro area

Run active workloads at both sites

Documented, managed recovery plan��������

VMware Infrastructure

VirtualCenter

VMware Infrastructure

VirtualCenterSRM SRM

Replication

• Servers: 6 servers, 50 VM’s• Storage: 3.0 TB SAN storage + replication• VMware Software: VMware Infrastructure,

VirtualCenter, Site Recovery Manager

VMware Impact on Disaster Recovery

Expand disaster recovery protection

Any virtualized workload can be protected with minimal incremental effort and cost

Reduce time to recovery

Single button kicks off recovery process

Increase reliability of recovery

Automation ensures repeatable recovery

Hardware independence eliminates failures due to different hardware

Easier testing based off of actual failover sequence allows more frequent and more realistic tests

VMware: The Safest Place To Run Applications

Prevent planned outages

Minimize downtime from unplanned outages

Prevent unplanned outages

Component NIC Teaming, Multipathing

Server

Storage

Data

Site

Storage VMotion

Fault Tolerance

DRS Maint. Mode,VMotion

Site Recovery Manager

VCB + ISVs,Data Recovery

HA

All available across physical hardware, operating system, and application

VCB + ISVs,Data Recovery

Special Promotions – valid till 15 Dec 2008

Midsize Acceleration KitVI-Ent for 6 processors + VC Foundation + 30 PSO Credits with 1-year Platinum Support & Subscription

USD17,369

Enterprise Acceleration KitVI-Ent for 8 processors + VCMS with 1-year Platinum SNS

USD29,044

SRM Acceleration KitVI-Ent and SRM for 6 processors + VCMS with 1-year Platinum SNS

USD34,792

Visit VMware booth for details and other promotions

Questions?