discover the ritz-carlton, st. thomas

J a n u a r y , 2 6 t h , 2 0 2 1

S h a r i S e r a p h i n , T r a v e l I n d u s t r y S a l e s M a n a g e r

Discover The Ritz-Carlton, St. Thomas

L U X U R Y I N P A R A D I S E

I SLAND FACTS

THE RITZ-CARLTON CONFIDENTIAL & PROPRIETARY INFORMATION | 2

• Home to Magen’s Bay named top 10 most

beautiful beaches by National Geographic

• Approx. 1,077.3 miles from Cuba

• Home to the second oldest synagogue in the

western hemisphere

• The Virgin Islands was purchased on March

31, 1917 for $25 million as a defensive

strategy

• U. S. granted citizenship in 1927

• Rich Culture

• Access to US without the need of a passport


ST.THOMAS, USVI

History Night Life Duty Free Shopping

Beaches Island Hopping Relaxation

ST.THOMAS, USVI


Cyril King Airport:

Charlotte Amalie:

Yacht Haven :

Crown Bay :

Wico Dock:

Red Hook:

Tortola*:

St. John*:

Puerto Rico*:

45 minutes

30 minutes

30 minutes

45 minutes

30 minutes

5 minutes

Boat - 40 minutes

Boat - 17 minutes

Air - 30 minutes

THE RI TZ - CARLTON, ST.THOMAS


Looking out over the seemingly endless Turquoise Bay and lush,

green-covered mountains, The Ritz-Carlton, St. Thomas offers an

idyllic escape for families, adventure-seekers and couples alike.

After a $100-million in renovation, the resort presents guests with a

renewed experience based on a foundation of luxury service.

Four restaurants including the new Alloro Restaurant showcasing

Sicilian cuisine, remodeled infinity pool and new family-friendly

pool with a slide as well as Lady Lynsey, our luxury catamaran for

sunset cruises, snorkeling tours and private events, and a renovated

Club Lounge with updated culinary offerings and sea-inspired

décor.

• 180 Deluxe Accommodations renovated in 2019 including

• 2 Beachfront Pools & with cabanas

• Five Food & Beverage outlets

• Venues ideal for weddings and intimate events

• Full service spa

• Ritz Kids program

• Tennis court

RESORT MAP


Rooms

• Buildings A-F

Arrival Palazzo

• Buildings 1-3 & 14

Spa

• Building 8

2 main Oceanfront Pools

• Infinity Pool- 5

• Family Pool- 4

Southwinds Market & Ritz Kids

• Buildings 16

Ocean Pavilion

• Building - 12

OVERVIEW

RESORT’ S AMENI TI ES


• 180 Deluxe Accommodations renovated

in 2019 including;

• (52) Club level rooms

• (17) Club suites including 3 club

executive suites

• (3) Executive suites

• (4) Presidential suites

• (2) Two bedroom suites

• (3) Three bedroom Presidential

suites

• Special accommodations

• King-King and King-Queen

connectors

• Accessible rooms

PRESI DENTI AL - SEAGLAS S


Stepping into the Presidential Suite each guest will be

washed with a sense of calmness. With a hallmark white

interior layered with sparkling sea glass accents, each

area is infused with a sense of sophisticated comfort and

allure.

• 1976 square foot

• Separate dining, living

• Kitchenette with stainless steal appliance

• Sofa

• 2 private furnished terrace with full view Great Bay

• Oversized deep soaking tub

• Rainforest shower head

**Connecting room options: The Club Oceanfront

Suite(King) and The Club Oceanfront Suite (King)

PRESI DENTI AL SUI TES - SUGAR CANE


Natural, organic materials are layered

with modern coastal architecture.

Artwork is curated from local artwork

creating a bespoke collection.

The presidential suite displays a

casual, yet sophisticated look

combining warm wood tones with

classic stones.

PRESI DENTI AL - FLOOR PLAN


➢ 3,515 square feet

➢ 3 bedrooms, plus sleeper sofa, accommodates 8

➢ 4 full bathrooms

➢ 4 private fully furnished terraces

➢ Micro kitchen

3 BEDROOM PRESIDENTIAL FLOOR PLAN & SPECS

Included

➢ Club Lounge Access

➢ Club Lounge Concierge

➢ Club Private Beach

➢ Personalized Honor Bar

➢ Complimentary Daily Laundry Service

A la Carte, select 2

➢ Personal Steward

➢ Dedicated Golf Cart Driver

➢ Daily Oceanfront Cabana

➢ One Sunset Sail for 8

AMENITIES

CLUB LOUNGE


An exclusive lounge atmosphere with

beautiful views of Great Bay. A

dedicated concierge to assist in making

reservations, providing local

suggestions, arranging transportation

and assisting with anything else you

may need during your stay.

CLUB LOUNGE


The Ritz-Carlton Club Lounge redefines the luxury hotel experience,

combining intimacy, comfort and exclusivity with the personalized

service and attention to detail that are the hallmarks of The Ritz-

Carlton. This oasis is often referred to as a hotel within a hotel, where a

dedicated concierge attends to individual needs in a well-appointed,

relaxed lounge environment.

At our exclusive lounge, you can enjoy the atmosphere indoors with

our unique seating or enjoy the breathtaking beautiful views of

turquoise waters of Great Bay. Club guests also get to enjoy a secluded

area on the beach for their relaxation and enjoyment.

Club Lounge member have access to a dedicated concierge to assist in

making reservations, providing local suggestions, arranging

transportation and assisting with anything else you may need during

your stay. Continuous complimentary culinary offerings throughout the

day including Breakfast (7 am-11 am), Lunch (12 pm-2 pm), Afternoon

Rum Tasting (4 pm- 5 pm), Hors D’oeuvres (5 pm-8 pm) and Desserts

and Drinks (5 pm-9 pm) Complimentary selection of wine, beer, spirits

and non-alcoholic beverages.

DI NI NG AT THE RI TZ - CARLTON, ST. THOMAS


THE SAI LS RESTAURANT


Between dips in the pool or sea, escape to the shade andcooling breeze at Sails. Easy fare, including salads,burgers and other light bites, are offered alongsidefreshly mixed cocktails. On Sundays And ThursdaysGuest enjoy an amazing presentation at 4pm of our localfishermen delivering their fresh catch of mahi andlobster to name a few, then dine the evening whileenjoying live entertainment. Sea to Sails is a true localexperience.

Lunch: Daily 11 am to 5 pm.; drinks until 6 pm

Dress Code: Resort casual

THE COCONUT COVE RESTAURANT


There is nothing better than fresh seafood,

a colorful cocktail and an ocean view.

Coconut Cove offers all three in a relaxed,

beachfront setting. The menu features

Caribbean dishes with a focus on fresh fish

and lobster, and the large bar offers wines,

beers and tropical cocktails.

Lunch: Daily 11:00 am to 5:00 pm

Dinner: Daily 5:30 pm to 9:00 pm


THE BLEUWATER RESTAURANT


Blending with its tropical surroundings,

Bleuwater restaurant elevates the island dining

experience. Local seafood, fine cuts of meat and a

celebrated wine list are offered in an elegant, bay-

view setting with indoor and outdoor seating.

Breakfast: Daily 6:30 am to 11:00 am


THE ALLORO RESTAURANT


The fragrance of freshly baked bread. The aroma of

Italian herbs. The soft glow of the moonlight. A

beautiful view over the Great Bay. This is Alloro, a

journey to Italy through rustic Sicilian cuisine.

Locally sourced seafood, imported prosciutto and a

superb wine selection are standouts at this refined

restaurant. restaurant – farm to table in the most

traditional sense.

Dinner: Daily 6 pm to 10 pm.; drinks until 11 pm


SOUTHWI N D


Enjoy a cup of gelato in the poolside market with a

crisp white interior, sparkling teal accents and warm

walnut millwork details. You will be filled with a

sense of calmness as you sit at the live edge window

ledge sipping a cup of coffee overlooking the waves

crashing on the shore.

Open 7 days a week from 7 am to 4 pm

THE SPA


TRANQUILITY AMONG NATURE

An Oasis of relaxation and rejuvenation, offering a

holistic approach to beauty and wellness.

Indulge in the next evolution of the Spa experience at

The Ritz-Carlton, St. Thomas. Our highly trained spa

technicians listen to your specific requests and

concerns to provide a level of personalized service

that is unmatched. From the moment you make your

appointment, each step of your time with us will be

tailored to you.

Guests are invited to revel in 11 treatment rooms and

One Seaside Cabana which will enliven all of your

senses as you enjoy the tranquility of the oceans

sounds and creating a sense of calm. The spa is open

daily from 10 am- 6 pm.

FI TNESS CENTER


• Open 7 days a week

• Attendant service available

daily between the hours of 7

am – 3 pm

TENNI S COURT


• Two Omni-surface tennis courts are

available 7 days a week

• Balls and rackets available on

property

• Professional lessons can be reserved

at an additional cost

32 POI NT SHOP


32 Point Shop The Ritz-Carlton, St.

Thomas’s elegant boutique offers

something for everyone from logo

apparel to children items. Open daily

from 10 am to 6 pm and during peak

periods of 8 am to 6 pm.

POOLS


2 pools including a 125-foot free-form infinity edge pool, and a family pool with slide.

THE RI TZ - KI DS CLUB


Ritz Kids club introduces creates a special

vacation for our little adults. They are exposed

to a fun, yet educational learning environment to

include the natural wonders and rich cultural

traditions of St. Thomas.

With Ritz Kids, curiosity is sparked by

discovering a new passion with a hands-on

cooking class or feeding our friendly iguanas.

Our child-friendly amenities and menus address

the day-to-day comforts of young travelers.

Discover the ways Ritz Kids brings a destination

alive.

Hours of Operation: 9:00am - 9:00pm

LADY LYNSEY I I


The resort’s beloved Lady Lynsey II luxury catamaran experience, is re-emerging with the hotel’s

rebirth, in the form of a brand-new Lady Lynsey II. This brand-new, 60-foot vessel will be longer

than the original, and will accommodate up to 75 guests. Lady Lynsey II offer snorkeling tours,

sunset dinner cruises, and island-hopping excursions, and is ideal for groups and celebrations

wishing to revel in the island’s spirit of adventure.

S T. T H O M A S , U S V I C O V I D - 1 9 T R AV E L R E Q U I R E M E N T S


• All Travelers 5 years and above must complete a COVID-19 test within 5 days of

travel.

• The negative test result is requested by airport officials upon entry onto the island.

• If a visitor is unable to provide a negative test result there will be a mandatory 14 day

quarantine period.

I SLAND AND HOTEL COVI D - 19 PROTOCOLS


• Masks are required in all public areas on the island including business entities

• Masks are required on property and are expected to be worn in closed areas including:

lobby, boutique, spa and to enter and exit the restaurants

• Masks are not required to be worn by the pool or beach

• The Hotel Team routinely sanitizes all surfaces throughout each day for the safety of

guests and the team

• All Hotel Team members are required to wear mask while on duty

The island and Hotel is fully operational. At The Ritz-Carlton, St. Thomas all facilities and

amenities are available with COVID-19 restrictions.

C L U B R O O M A N D S U I T E V I RT U O S O A N D S I G N AT U R E A M E N I T I E S


• Breakfast two at the Bleuwater Restaurant

• Early check-in based on availability the day of arrival

• Late check- out based on availability the day of departure

• Upgrade based on availability advised the day of arrival

• $100 USD resort credit

• Welcome Amenity

T H E R I T Z - C A R LT O N , S T. T H O M A S C O N TA C T I N F O R M AT I O N


Arjun Channa (General Manager)- [email protected]

Cliff Brutus (Director of Sales and Marketing)- [email protected]

Ian Mcphee (Director of Operations)- [email protected]

Shari Seraphin (The Travel Industry Sales Manager)- [email protected]

Jmelh Browne( Reservations Manager)- [email protected]

Brittani Belange (Reservations Agent)- [email protected]

Monica Broughton (Sales and Marketing Coordinator)- [email protected]

Geffen Vinogradov (Guest Relations Manager)- [email protected]

Brigitte Dumas-Noel (Director of Services-Task Force)- [email protected]

mailto:[email protected]









THANK YOU

discover the ritz-carlton, st. thomas

Documents