discover why runmyjobs® is the new horizon in …€¦ · redwood’s runmyjobs® (rmj). it’s a...

6
In a 2016 report, Gartner¹ estimated that 43% of business process automation users will convert to a cloud solution by 2020. The obvious reason to convert to process automation is to rid the business of slow manually repetitive tasks that just add risk, complexity and inconsistencies. But, why consider the cloud? For starters, you get fully supported automation that is not premise specific and can be used wherever and whenever. Allowing you to respond to critical business events immediately and manage by exception. Leading the way in cloud based process automation is Redwood’s RunMyJobs® (RMJ). It’s a secure, fully supported as a service automation platform designed to improve the consistency, accuracy and reliability of all your business and IT processes. RunMyJobs delivers all the capabilities that automating your business and IT processes demand, in a uniquely hassle free manner. You don’t have to worry about licensing, maintenance or infrastructure costs, but rather focus on reducing the cost of doing business. And, because it’s a subscription service with pay per use pricing, there are no restrictions on the number of systems that can be connected and managed. From a business perspective, this gives you the freedom to extend your process automation to any system or platform across your business landscape, for true end-to-end enterprise automation. And all without having to worry about licensing implications. It’s proven Redwood technology that’s been used by thousands of customers over the last 20 years. GET YOUR HEAD IN THE CLOUD INTELLIGENT AUTOMATION AT YOUR SERVICE DISCOVER WHY RUNMYJOBS® IS THE NEW HORIZON IN PROCESS AUTOMATION RunMyJobs makes a massive difference to us, not having to worry about hardware, infrastructure or maintenance costs. And with RunMyJobs there are no issues with security. —Andrew Oldham, Supporter Data Manager, RSPB

Upload: others

Post on 31-Oct-2020

2 views

Category:

Documents


0 download

TRANSCRIPT

Page 1: DISCOVER WHY RUNMYJOBS® IS THE NEW HORIZON IN …€¦ · Redwood’s RunMyJobs® (RMJ). It’s a secure, fully supported as a service automation platform designed to improve the

In a 2016 report, Gartner¹ estimated that 43% of business process automation users will convert to a cloud solution by 2020. The obvious reason to convert to process automation is to rid the

business of slow manually repetitive tasks that just add risk, complexity and inconsistencies. But, why consider the cloud?

For starters, you get fully supported automation that is not premise specific and can be used wherever and whenever.

Allowing you to respond to critical business events immediately and manage by exception.

Leading the way in cloud based process automation is Redwood’s RunMyJobs® (RMJ). It’s a secure, fully supported as a service automation platform designed to improve the consistency, accuracy and reliability of all your business and IT processes.

RunMyJobs delivers all the capabilities that automating your business and IT processes demand, in a uniquely hassle free manner. You don’t have to worry about licensing, maintenance

or infrastructure costs, but rather focus on reducing the cost of doing business.

And, because it’s a subscription service with pay per use pricing, there are no restrictions on the number of systems that

can be connected and managed. From a business perspective, this gives you the freedom to extend your process automation to any system or platform across your business landscape, for true end-to-end enterprise automation. And all without having to worry about licensing implications.

It’s proven Redwood technology that’s been used by thousands of customers over the last 20 years.

GET YOUR HEAD IN THE CLOUD

INTELLIGENT AUTOMATION AT YOUR SERVICE

DISCOVER WHY RUNMYJOBS® IS THE NEW HORIZON IN PROCESS AUTOMATION

RunMyJobs makes a massive difference to us, not having to worry about hardware, infrastructure or maintenance costs. And with RunMyJobs there are no issues with security.

—Andrew Oldham, Supporter Data Manager, RSPB“

Page 2: DISCOVER WHY RUNMYJOBS® IS THE NEW HORIZON IN …€¦ · Redwood’s RunMyJobs® (RMJ). It’s a secure, fully supported as a service automation platform designed to improve the

According to a recent survey², 49% of executive-level managers think cloud computing will transform their business, yet many businesses have been slow to adopt

the cloud due to various concerns and perceptions.

But why? Well arguably the biggest concern is about security, however not with RMJ. Its architecture is designed to keep your data safe at all times. The service

simply orchestrates your processes from the cloud, whilst your company data remains within your enterprise. Only the process definitions are held in the cloud.

And RMJ provides an overview of all users, including their access level to each environment and the type of user they are. Plus, the system tracks and logs all user activity for added protection and peace of mind.

Redwood’s Secure Gateway provides a single, robust and secure channel for all application connections that are not platform agent dependent. A designated agent acts as the active gateway at start-up, which is secured and encrypted using military grade cryptography standards (TLS v1.2, AES-256), capable of detecting ‘Man in the Middle’ attacks.

In the unlikely event that the designated Secure Gateway host fails, an agent running on another system will automatically take over, ensuring the continuity of your processes.

KEEP YOUR DATA JUST THAT, YOURS

1. Browser authorization – RMJ can’t be accessed from an unknown browser on an unknown desktop.

2. Single Sign-On Authentication – RMJ can authenticate against an external security provider and allow you to enforce your own

3. User lockout – After a pre-determined number of failed login attempts.

4. Secure Gateway – Users have highly secure and encrypted access to their environment at runmyjobs.com through a supported

WE ALSO PROTECT AGAINST UNAUTHORIZED USER ACESS BY:

corporate password policies.

web browser.

Page 3: DISCOVER WHY RUNMYJOBS® IS THE NEW HORIZON IN …€¦ · Redwood’s RunMyJobs® (RMJ). It’s a secure, fully supported as a service automation platform designed to improve the

RMJ has many benefits. You can respond to critical business events immediately and manage by exception. You’ll also be able to remove artificial date and time limitations, and

eliminate process bottlenecks to ensure SLA compliance. This is because RMJ helps to connect and coordinate process activities between your strategic business and IT applications – across all platforms and environments.

As a whole you will gain significant value from RMJ’s enterprise ‘Automation-as-a-Service’ platform that provides the deep process visibility, control and governance needed to maximise the performance of your automation infrastructure and drive process improvements across your enterprise from financial close to supply chain management, business intelligence reporting and more.

We help companies achieve the ‘The Robotized Enterprise™’, robotizing up to 100% of end-to-end processes across R2R, O2C, P2P, Human Capital, Supply Chain and others to improve process efficiencies and quality, while diverting resources from the back office and redirecting them to value added customer activities. Today more than 3,000

customers worldwide already work with Redwood Software to eliminate the costs, risks and wasted time of manually repetitive business process tasks.

For more information on RunMyJobs please visit www.redwood.com

ALL THE BENEFITS, NONE OF THE HASSLE

Don’t stress. We’ll handle your migration onto RMJ without you having to lift a finger. Using Redwood’s migration factory, you can move from your legacy batch job application to the

RMJ automation platform. No problem!

The standard Migration Service from Redwood Professional Services bundles know-how and tools into a proven migration methodology. Based on a proven 4-step process, we’ll help convert your entire existing scheduling

environment to a full implementation of RunMyJobs. This enables you to retire your current solution as quickly as possible with minimal risk and without disrupting any of your current operations, whilst achieving a lower Total Cost of Ownership (TCO) for your IT-landscape.

The Migration Service delivers both the implementation of RMJ and the migration of the contents of your current environment.

CURRENT PLATFORM PEFORMING BELOW PAR?

Self-Service Views

PROOF POINTS OF THE ABOVE INCLUDE:

Active Monitoring

Estimated Completion Times

Event Driven Process Management

Predictive SLATrend Analysis

Business Impact Management

A further benefit of the service is that the central server infrastructure is hosted in the cloud, so no complex installation is required. This means that customers can very quickly start to use the service. In fact, getting up and running with RMJ is simple and quick and happens in just a matter of minutes.

Page 4: DISCOVER WHY RUNMYJOBS® IS THE NEW HORIZON IN …€¦ · Redwood’s RunMyJobs® (RMJ). It’s a secure, fully supported as a service automation platform designed to improve the

Basic automation and monitoring

Verify standard email alerts

Another part of the Tech Insights, IDG Enterprise Cloud Computing research survey into the reasons why enterprises are frightened of the cloud, highlighted that loss of control was a

major stumbling block. Not a problem with RMJ. Once logged in, users have access to features visible based on

the type of user. This functionality allows only authorized users to create other users, edit environment settings and view payment information.

It provides information on key areas to help you manage your RMJ environment.

CONTROL AND ADD USERS WHENEVER, WHEREVER

Confirm access to RMJ support

To ensure that the implementation of RMJ goes smoothly, that prerequisites are met, and that basic connectivity for the solution is functioning, Redwood provides a ‘White Glove’

implementation service that runs over two-days.

The service is designed to ensure that the following topics are covered:

FITS LIKE A GLOVE

Verify the connection prerequisites are met

Login to the RMJ account

Overview of the RMJ account area in

www.runmyjobs.com

Initial setup of the development environment

1. Dashboard – This contains Environment Status and quick access, plus announcements or news relating to their RMJ account.

2. Environments – The environment area provides a more detailed view of each environments, including alerts, versions and current usage.

3. Security – Manage users, including their access level to each environment. See all user activity in great detail. Add custom roles for

4. Periods – Provides a good understanding of usage and how that is changing. Service usage in each period can be viewed down to

5. Contract – Gives you an at-a-glance overview of your current contract, invoices plus a full break down of service and usage charges.

THE RMJ PORTAL IS BROKEN DOWN INTO 5 KEY AREAS:

Users can also review scheduled upgrades or upgrade/restore at the touch of a button. They can also see full details on all versions.

pinpoint access control. Mange SSO authentication and access.

individual days.

Page 5: DISCOVER WHY RUNMYJOBS® IS THE NEW HORIZON IN …€¦ · Redwood’s RunMyJobs® (RMJ). It’s a secure, fully supported as a service automation platform designed to improve the

RMJ is based on proven Redwood technology that runs business-critical processes for more than 3,000 organizations all around the world. Redwood’s customers represent a

broad spectrum of industries including energy, finance, healthcare and more. We’ve helped utilities companies reduce their billing cycles and leading retailers improve their order processing and fulfilment.

One such organization is energy and services company, Centrica. RunMyJobs helps to bring simplicity to their complexity. Using Redwood’s service to manage their

business-critical processes including, meter-to-cash, mass billings and their financial reporting to smart device management (from Smart Meters to HiveTM), client services, warehouse management and their customer loyalty programmes. It touches every part of Centrica’s business; however, they look at it as a business process and not just jobs. And because RMJ is business outcome focussed, it takes the solution away from job scheduling and raises it to the next level. It provides valuable insight into processes and how to run them quicker and more consistently.

THE PROOF OF THE PUDDING...

The third of the top five reasons in the IDG Enterprise Cloud Computing research survey, as to why many business have been slow to adopt the cloud, centres on performance and

uptime. Both have a direct effect on the bottom line, and corporates are still worried about this aspect.

With RMJ that’s just not a concern. You benefit from 99.9% service uptime, thanks to the combination of scalable, resilient infrastructure and expert support services. The RMJ environment uses multiple virtual machines and storage which runs in a cloud environment; this is built for high availability. There is no dependence on specific server hardware or physical storage components, and there is no single point of failure.

To ensure maximum uptime, Redwood monitors the service around the clock to ¬ensure that customers have uninterrupted availability. During one customer test, we ran on average between 55,000 and 65,000 activities per day, reaching a total of 1.44 million in a month. RMJ also monitors customers’ individual connections. If a connected managed system is shut down, an alert is automatically raised and sent to a designated recipient at the customer.

To further ensure maximum uptime, all customer environments are backed up on a regular basis as part of Redwood’s overall environment backup policy. Should the need arise; the RMJ operations team can recover an entire customer environment to one of these backup points.

THE ONLY WAY IS UP

Page 6: DISCOVER WHY RUNMYJOBS® IS THE NEW HORIZON IN …€¦ · Redwood’s RunMyJobs® (RMJ). It’s a secure, fully supported as a service automation platform designed to improve the

The service provides a flexible service for automating and monitoring your business processes. By taking advantage of a robust cloud infrastructure it completely removes the burden of installation, maintenance and management of the underlying infrastructure.

The consumption based pricing model removes the restrictions of traditional licensed software and offers a unique automation environment that can grow dynamically to meet your needs as soon as they arise, and which is not dependent on a protracted procurement process.

Based on Redwood Software’s proven Enterprise Process AutomationTM platform, RMJ delivers all the capabilities that automating your business and IT processes demands in a uniquely hassle free manner.

Don’t put a limit on success. Benefit from RunMyJobs’ unlimited, scalable and fully supported service that you can use whenever, wherever, and for whatever..

RUNMYJOBS DOES WHAT IT SAYS ON THE TIN

Predict problems before

they occur

Control processes to

eliminate problems

Quickly adapt to

changeAnalyse data for ongoing

improvement

We originally had three full-time employees working to keep the core IT processes accurate and running on-time. With RunMyJobs we only need one person working part-time to ensure that everything runs smoothly.

—Brandon Brumfield, Technical Support Analyst, Journal Communications“REFERENCES:

¹Anderson, Ed, and Michael Warrilow. "Gartner Says By 2020". N.p., 2017. Web. 27 Mar. 2017.²Tech Insights, IDG Enterprise Cloud Computing research

FOR MORE INFORMATION ON RUNMYJOBS GO TO WWW.REDWOOD.COM