Discovering Your Options

Kerry MabbleyCustomer Relationship

ManagerThe Springboard CharitySpringboard UK Limited

It all began with scones……..

• Love of food from a young age

• Got an A* in my Scone Project in Food Technology class at high school

• Teacher said no-one-had ever got an A* before!

• Enjoyed Food Technology lessons, I opted for work placement in a catering establishment

Work Experience

• Got placed at a café in Morrison's• Last minute could not take me-insurance• Very disappointed• School wanted to place me at a vets!• Again last minute local Beefeater and Travel Inn gave

me a placement in the kitchens• Enjoyed every minute• Did work experience October 1998• Employed part time by January 1999

My Career had begun

• After GCSEs enrolled at Wakefield College for a GNVQ in Hotel Management incorporating 2 NVQs Level 2 in Food Preparation and Cooking and Food Service.

• Loved every minute• Great work experience opportunities from placements in

France to National Events• Great opportunities offered by college especially within

work experience• Carried on with my part time job as a kitchen porter,

whilst at college and undertook extra shifts over the holidays

• Learnt lots from my job and was allowed to start preparing food the more experience I gained

My Career Progressed

• After gaining a distinction in my GNVQ and knowing I had a passion for the industry I applied for university

• In the meantime I had moved from just working in the kitchen at the Beefeater to front of house as well, further developing my skills.

• Accepted a place at Sheffield Hallam University

University

• Offered fantastic opportunities• Carried on my part time job as a waitress and

chef at the Beefeater• Work Placement Year was a huge success• Became licensee at 21 at the Beefeater I had

worked in since I was 16• Won the Young Guns Award for Work Placement• University studies and encouragement of work

placement set me in good stead.• Had part time employment as a receptionist• Gained 2:1 in BSc Hons Hospitality and Catering

Degree

After University

• Graduate Placement with Mitchells and Butlers• Fantastic opportunity arose with Whitbread• Helped to open and develop and recruit for a

brand new hotel being built• Great experience• Another fantastic opportunity arose• Work with Springboard and help support and

encourage others to join the industry and promote as a great place to work

My Role

• Customer Relationship Manager• Manage 9 of our 60 Business Partner Agreements all

hotels national and international• My accounts include:

– Accor– City Inn – Hand Picked Hotels– Intercontinental Hotel Group– Malmaison and Hotel Du Vin– Principal Hayley Hotels and Conference Venues– Ramada Jarvis– Thistle and Guoman Hotels

Who is Springboard

• Set up in London 19 years ago • National Charity with regional presences across the

UK • Employ 38 people

Springboard is the only organisation that actively promotes the hospitality, leisure,

travel and tourism industry as a

‘great place to work!’

Springboard The Springboard Charity

Careers Information Advice and Guidance Supporting Young, Unemployed and Disadvantaged people

Our Youth ProgrammeEducational Support for teacher and studentsTaster ActivitiesWork Experience Into Work Programmes

CareerScope

• Here to help you discover and develop a career in Hospitality

• Dedicated Careers Team- Careerscope Hotline- CareerScope Website- CareerScope E-Mail

Discovering your options

• So many different areas to begin in and progress in.

• Heard presentations from hotel group, bar group and food service management company, but what else is out there?

Business Partners

• Food Service Management• Hotels• Pubs and Bars• Travel and Tourism• Clubs• Venue and Conference Centres• Restaurants

Food and Service Management

• Oil Rigs• Theme Parks• Army Camps• Castles• Schools, colleges, universities• Airports

To name a few!

Business Partners

• Food Service Management• Hotels• Pubs and Bars• Travel and Tourism• Clubs• Venue and Conference Centres• Restaurants

Hotels

• International hotel chains and large hotel chains

• Medium sized hotel groups

• Boutique and unique hotels

• Independent Hotels

Pubs and Bars

Travel and Tourism

Clubs

Restaurants

www.springboarduk.net

020 7395 8654

Thank You for your time.

Any Questions