discussion topic: safety
DESCRIPTION
2013 T&D Benchmarking. Discussion Topic: Safety. Organization and Leadership April 18, 2013. Objectives. The goal of this focus area is… To get to the real practices, policies and behaviors that make a difference To understand what impacts the statistics - PowerPoint PPT PresentationTRANSCRIPT
Discussion Topic:Safety
Organization and Leadership
April 18, 2013
2013 T&D Benchmarking
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Objectives
The goal of this focus area is…◼ To get to the real practices, policies and behaviors that make a difference◼ To understand what impacts the statistics◼ To identify the various aspects of corporate culture that drive good safety
performanceWe hope to be able to correlate the information from the discussions to actual safety performance, comparing best performers and “improvers” to the rest of the companies and identify the differences and substantiate the effects of these practices. At a minimum, we hope utilities will be able to glean some new ideas from each other.
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Skimming the Surface
Safety occupies entire groups of people in full time jobs. A thorough discussion of safety will take years…or at least more time than we have. The webinars and questionnaire are designed to skim the surface of the safety issues and perhaps pick up a few key items that could make a difference in safety performance. We’ll facilitate the continued sharing of information between companies so that when/if you need to dive deeper into a specific topic, you’ll have access to the other SMEs.
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Our Webinar Roles Defined: Community and 1QC
Community◼ Prepare and provide “content” experts involved with Safety…discuss how you will use the
information gathered in this process internally. Possibly set an internal “product” you may want as a result
◼ Experts answer (before-hand) and be prepared to talk about several key “topical” questions about YOUR company’s practices, approaches, measures, etc in the discussion areas mentioned. Participation on the webinar by your content people / engage with other companies in the discussion!
◼ Participation in the Data Review Conference (DRC) and Insights Conference sessions to talk about our findings; some companies may be asked or volunteer to speak and present their company’s efforts/activities/practices
◼ Follow-up as needed with 1QC on questions, issues.◼ Respond to questions in the 2013 T&D Questionnaire (on this topic, there are several)
First Quartile (1QC)◼ Facilitate/moderate the process and discussion◼ Prepare questions beforehand for each Webinar◼ Prepare the output/notes◼ Organize the DRC and Insights agendas
Detailed Discussion Topic Process
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Primary Purpose• Plan 2012 Program• Determine Focus
Area Topics• Review
QuestionnaireDeliverables• Focus Area Topics to
pursue• Draft Questionnaire
Deliverables• Schedule of
events• Interview
questions• Identify questions
in core questionnaire that provide information
• Plan analysis• Deliverables
expected
Primary Purpose• Flesh out Focus
Area Topics and expectations
Leader’s Conference Prepare PlanWebinar:
Set Plan
Primary Purpose• Focus groups on
Topics• Review analysis so
farActions/Deliverables• Group Focus• Analysis and
synthesis of data• Presentations
Primary Purpose• Share “learning's”Actions/Deliverables• Presentations by stand-out
companies• Analysis/synthesis of data• Focus groups• Action Steps • Using the analysis template
Review Meeting Insights Conference On-site
Presentations
Primary Purpose• Review Discussion
Plan for alignment with utility expectations
Webinar: Review Plan
Primary Purpose• Review results of
discussions• Prepare for Insights
Conference
Discussion Webinars
Primary Purpose• Run a series of
webinars that brings together subject matter experts on the topic and allows them to share practices and insights
Discussion Webinars
April and May
June August
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Organization of Webinars
◼ Webinar #1: Safety organization and leadership◼ Webinar #2: Preparing for, Preventing, Responding to and Reviewing
Accidents◼ Webinar #3: Preparing for, Preventing, Responding to and Reviewing
Vehicular Accidents◼ Webinar #4: Leading Indicators
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WEBINAR #1: ORGANIZATION & LEADERSHIP
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Safety Diagram
The diagram to the right was developed to help summarize all the aspects of safety and how they are related.
We’ll be using this model as a way to organize our discussions about safety.
For today’s webinar, we’re going to focus on parts of the outer green ring and discuss• Organization• Leadership• Employee Involvement• Communication This is covered in
the questionnaire and won’t be discussed today.
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Leadership
We want to understand where key safety roles are handled in your organization structure. Be able to describe the key executive using these questions as a guide.◼ Who is the senior officer, executive, director or manager of safety? Who
do they report to? What is their primary role?◼ Who reports to them? Where do they reside in the organization? What
are their roles?◼ Who is accountable for the success or quality of the safety activities?
(We’re not referring specifically to the person accountable for safety measures.)
◼ Where do safety initiatives come from? Who approves them?
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Safety Roles for Others
Other individuals and positions also have a key influence on the safety culture of your company. Let’s discuss the stated roles of the following key people in keeping safety first.◼ Union leadership ◼ Line management
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Other Safety Groups
Aside from the strict organization structure, we also want to discuss other safety groups, councils, committees, etc. that exist in your organization.◼ What safety groups/councils/committees/teams do you have in your
organization?◼ Who do they report to?◼ Who participates in them?◼ What is their primary role?
Ad Hoc Groups
Councils
Committees
Teams
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Safety management Systems
One way companies organize their safety efforts is through the use of a Safety Management System. ◼ Do you use a Safety Management System in your organization? ◼ How long have you had it? ◼ How was it developed/who developed it?◼ Is it driven by software? Who’s the vendor?◼ What does it encompass?◼ Who is responsible for seeing that it’s followed?
Safety management system (SMS) is a term used to refer to a comprehensive business management system designed to manage safety elements in the workplace. An SMS provides a systematic way to identify hazards and control risks while maintaining assurance that these risk controls are effective. SMS can be defined as:...a businesslike approach to safety. It is a systematic, explicit and comprehensive process for managing safety risks. A safety management system provides for goal setting, planning, and measuring performance. A safety management system is woven into the fabric of an organization. It becomes part of the culture, the way people do their jobs.
http://en.wikipedia.org/wiki/Safety_Management_Systems
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Employee Involvement
It all comes down to the individual. Each person is responsible for their own safety as well as the safety of others.◼ In what ways are individual employees included in the safety
organization/teams/committees/etc.?◼ How do they influence decisions with regard to safety policies and
practices?◼ How do you ensure that safety comes first – over hierarchy – in the field
and office? i.e. that an employee can correct a supervisor for unsafe practices; that employees can report unsafe conditions; etc.
◼ What initiatives, practices, policies are in place specifically to encourage employee engagement?
◼ What motivates an employee to be safe in the workplace?
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Next Steps
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Deliverables
Deliverables Expected
Following each webinar:◼ Notes from our webinar discussions following each webinar
At DRC and Insights Conferences:◼ Listing or presentation of key insights / practices or “learning” gleaned from
webinars ◼ Presentations of practices / initiatives from companies
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Schedule of Webinar Events
Date Webinar Topic
April 18 Safety Organization and LeadershipApril 25 Prepare for; Prevent; Respond to; Review: Personal AccidentsMay 2 Prepare for; Prevent; Respond to; Review: Vehicular AccidentsMay 9 Leading Indicators: which ones are used and how
DRC: June Summary of results from webinars; Discussion on assaults on field crews and workplace violence
Insights: August Presentations with practice examples
How this relates to an overall picture of Safety Culture
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Prepare Prevent Respond Review
First Aid cases: Cuts/Abrasions, Sprains/strains;First Aid Accident
Near-miss workplace incident
Recordable Injury – serious
Preview of the Next Webinar
◼ During the next webinar we’ll be discussing Accidents and what is done to prepare for, prevent, respond to and review them.
◼ We’ve picked three types of accidents to discuss.◼ We think the most meaningful way to discuss them and the easiest to
manage in our timeframe is to compare the differences between each of these in terms of prepare; prevent; respond; and review.
◼ We will want to hear from each company on the key things you do in these areas. Use the diagram on page 8 to help gather your thoughts and we’ll prepare some questions to guide the discussion.
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pare/Contrast
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pare/Contrast
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Thank you For Your Participation And We Look Forward to Our next Webinar
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Contact Information
Gene [email protected]
Debi McLain [email protected]
Corporate offices
Fan Zhang [email protected]
410-428-5808Rob Earle
[email protected] 315-944-7610