displaced homemaker program spring meeting 2005 questions and answers presented by bettye mcglockton...

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DISPLACED HOMEMAKER PROGRAM DISPLACED HOMEMAKER PROGRAM Spring Meeting 2005 Spring Meeting 2005 QUESTIONS and ANSWERS QUESTIONS and ANSWERS Presented by Presented by Bettye McGlockton And Larry Miklus Bettye McGlockton And Larry Miklus Agency for Workforce Innovation Agency for Workforce Innovation Tallahassee, Florida Tallahassee, Florida

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Page 1: DISPLACED HOMEMAKER PROGRAM Spring Meeting 2005 QUESTIONS and ANSWERS Presented by Bettye McGlockton And Larry Miklus Agency for Workforce Innovation Tallahassee,

DISPLACED HOMEMAKER PROGRAMDISPLACED HOMEMAKER PROGRAMSpring Meeting 2005Spring Meeting 2005

QUESTIONS and ANSWERSQUESTIONS and ANSWERS

Presented by Presented by Bettye McGlockton And Larry MiklusBettye McGlockton And Larry Miklus

Agency for Workforce InnovationAgency for Workforce InnovationTallahassee, Florida Tallahassee, Florida

Page 2: DISPLACED HOMEMAKER PROGRAM Spring Meeting 2005 QUESTIONS and ANSWERS Presented by Bettye McGlockton And Larry Miklus Agency for Workforce Innovation Tallahassee,

DISPLACED HOMEMAKER PROGRAM DISPLACED HOMEMAKER PROGRAM QUESTIONS and ANSWERSQUESTIONS and ANSWERS

QUESTION #1: The eligibility criteria--has been supported by the income of a family member but is no longer supported….

SCENARIO: A potential client is not married. SCENARIO: A potential client is not married. They have been living with a partner for They have been living with a partner for many years. The partner’s support has many years. The partner’s support has ceased. Partner may be: common-law ceased. Partner may be: common-law spouse, boyfriend, father of child, spouse, boyfriend, father of child, homosexual partner. homosexual partner.

ANSWER: The definition of family is any one who is related to the client by blood, marriage or decree of court. This definition should be used when determining whose income is reviewed to meet this eligibility element.

Page 3: DISPLACED HOMEMAKER PROGRAM Spring Meeting 2005 QUESTIONS and ANSWERS Presented by Bettye McGlockton And Larry Miklus Agency for Workforce Innovation Tallahassee,

DISPLACED HOMEMAKER PROGRAM DISPLACED HOMEMAKER PROGRAM QUESTIONS and ANSWERSQUESTIONS and ANSWERS

QUESTION #2 - Eligibility criteria-has been supported by the income of a family member but is no longer supported….

SCENARIO: If my partner and I have a child together, are we related by blood based on the definition of family?

ANSWER: No. The client is not married to ANSWER: No. The client is not married to the partner. the partner.

Page 4: DISPLACED HOMEMAKER PROGRAM Spring Meeting 2005 QUESTIONS and ANSWERS Presented by Bettye McGlockton And Larry Miklus Agency for Workforce Innovation Tallahassee,

DISPLACED HOMEMAKER PROGRAM DISPLACED HOMEMAKER PROGRAM QUESTIONS and ANSWERSQUESTIONS and ANSWERS

QUESTION #3 - Eligibility criteria-has been supported by the income of a family member but is no longer supported….

SCENARIO: Potential client has been living with a non-family member, who has been taking care of them (example: roommate). That person tells them that they must leave. Does this individual meet this criteria?

ANSWER: ANSWER: The individual does not meet the definition of family. This definition should be used when determining whose income is reviewed to meet this eligibility element.

Page 5: DISPLACED HOMEMAKER PROGRAM Spring Meeting 2005 QUESTIONS and ANSWERS Presented by Bettye McGlockton And Larry Miklus Agency for Workforce Innovation Tallahassee,

DISPLACED HOMEMAKER PROGRAM DISPLACED HOMEMAKER PROGRAM QUESTIONS and ANSWERS QUESTIONS and ANSWERS

QUESTION #4 - Eligibility criteria-has been supported by the income of a family member but is no longer supported….

SCENARIO: The client has need divorced for several years. Does it matter how long ago they and their spouse were divorced, widowed, or spouse disabled?

ANSWER: No.ANSWER: No. The only requirement is that the individual be able to The only requirement is that the individual be able to document their eligibility status.document their eligibility status.

Page 6: DISPLACED HOMEMAKER PROGRAM Spring Meeting 2005 QUESTIONS and ANSWERS Presented by Bettye McGlockton And Larry Miklus Agency for Workforce Innovation Tallahassee,

DISPLACED HOMEMAKER PROGRAM DISPLACED HOMEMAKER PROGRAM QUESTIONS and ANSWERS QUESTIONS and ANSWERS

QUESTION #5 - Eligibility criteria-has been supported by the income of a family member but is no longer supported….

SCENARIO: How do you prove that the potential SCENARIO: How do you prove that the potential client’s spouse is in prison, and thus not client’s spouse is in prison, and thus not supporting her? supporting her?

ANSWER: No.ANSWER: No. An inmate’s record can be An inmate’s record can be obtained from a local police departmentobtained from a local police department or or from the Department of Corrections website from the Department of Corrections website at at

http://www.dc.state.fl.us/ActiveOffendershttp://www.dc.state.fl.us/ActiveOffenders

Page 7: DISPLACED HOMEMAKER PROGRAM Spring Meeting 2005 QUESTIONS and ANSWERS Presented by Bettye McGlockton And Larry Miklus Agency for Workforce Innovation Tallahassee,

DISPLACED HOMEMAKER PROGRAM DISPLACED HOMEMAKER PROGRAM QUESTIONS and ANSWERS QUESTIONS and ANSWERS

QUESTION #6 - Eligibility criteria-has been supported by the income of a family member but is no longer supported….

SCENARIO: Potential client reports: that a divorce is imminent, and SCENARIO: Potential client reports: that a divorce is imminent, and she needs to prepare herself (pending separation). There has she needs to prepare herself (pending separation). There has been no change in financial support as yet. Is she eligible now?been no change in financial support as yet. Is she eligible now?

ANSWER: No.ANSWER: No. The client will be eligible when the process is final The client will be eligible when the process is final and she can document her eligibility status.and she can document her eligibility status.

Page 8: DISPLACED HOMEMAKER PROGRAM Spring Meeting 2005 QUESTIONS and ANSWERS Presented by Bettye McGlockton And Larry Miklus Agency for Workforce Innovation Tallahassee,

DISPLACED HOMEMAKER PROGRAM DISPLACED HOMEMAKER PROGRAM QUESTIONS and ANSWERS QUESTIONS and ANSWERS

QUESTION #7 - Eligibility criteria-has been supported by the income of a family member but is no longer supported….

SCENARIO: The client and her spouse want to separate, but they cannot afford to. Thus, they sleep in separate quarters, in the same dwelling. She says that he gives her no money now, only shelter. Is she eligible now?

ANSWER: Yes, if she can document that she has no income and can ANSWER: Yes, if she can document that she has no income and can provide a statement from the spouse that he only provides her shelter.provide a statement from the spouse that he only provides her shelter.

Page 9: DISPLACED HOMEMAKER PROGRAM Spring Meeting 2005 QUESTIONS and ANSWERS Presented by Bettye McGlockton And Larry Miklus Agency for Workforce Innovation Tallahassee,

DISPLACED HOMEMAKER PROGRAM DISPLACED HOMEMAKER PROGRAM QUESTIONS and ANSWERS QUESTIONS and ANSWERS

QUESTION #8 - Eligibility criteria-has been supported by the income of a family member but is no longer supported….

SCENARIO: Potential client reports that she just separated from Potential client reports that she just separated from spouse, he moved out. What documentation should she bring spouse, he moved out. What documentation should she bring in? Hard to prove separation, particularly when the bills may in? Hard to prove separation, particularly when the bills may still be in his name. still be in his name.

ANSWER: Collateral verification is allowable.ANSWER: Collateral verification is allowable. This could be a This could be a statement from a second party, such as a neighbor, friend statement from a second party, such as a neighbor, friend who may be familiar with client’s case)who may be familiar with client’s case)

Page 10: DISPLACED HOMEMAKER PROGRAM Spring Meeting 2005 QUESTIONS and ANSWERS Presented by Bettye McGlockton And Larry Miklus Agency for Workforce Innovation Tallahassee,

DISPLACED HOMEMAKER PROGRAM DISPLACED HOMEMAKER PROGRAM QUESTIONS and ANSWERS QUESTIONS and ANSWERS

QUESTION #9 - Eligibility criteria-has been supported by the income of a family member but is no longer supported….

SCENARIO: Potential client reports that they are married, and spouse’s financial support has SCENARIO: Potential client reports that they are married, and spouse’s financial support has been reduced because of:been reduced because of:

Move from another countryMove from another country His hours were reducedHis hours were reduced Injury (temporary).Injury (temporary). Eligible? How to document? Eligible? How to document?

ANSWER: ANSWER: Yes. Acceptable documents are: Pay stub, bank statement, IRS statement, UC Yes. Acceptable documents are: Pay stub, bank statement, IRS statement, UC statement that show income before and after the qualifying dislocation/displacement event.statement that show income before and after the qualifying dislocation/displacement event.

Page 11: DISPLACED HOMEMAKER PROGRAM Spring Meeting 2005 QUESTIONS and ANSWERS Presented by Bettye McGlockton And Larry Miklus Agency for Workforce Innovation Tallahassee,

DISPLACED HOMEMAKER PROGRAM DISPLACED HOMEMAKER PROGRAM QUESTIONS and ANSWERS QUESTIONS and ANSWERS

QUESTION #10 - Eligibility criteria-has been supported by the income of a family member but is no longer supported….

SCENARIO: The client reports that they are married, and spouse SCENARIO: The client reports that they are married, and spouse lost job. Is she eligible and how to document?lost job. Is she eligible and how to document?

ANSWER: Yes. Acceptable documents are: Pay stub, bank ANSWER: Yes. Acceptable documents are: Pay stub, bank statement, IRS statement, UC statement that show income statement, IRS statement, UC statement that show income before and after the qualifying dislocation/displacement event.before and after the qualifying dislocation/displacement event.

Page 12: DISPLACED HOMEMAKER PROGRAM Spring Meeting 2005 QUESTIONS and ANSWERS Presented by Bettye McGlockton And Larry Miklus Agency for Workforce Innovation Tallahassee,

DISPLACED HOMEMAKER PROGRAM DISPLACED HOMEMAKER PROGRAM QUESTIONS and ANSWERS QUESTIONS and ANSWERS

QUESTION #11- Eligibility criteria-has been supported by the income of a family member but is no longer supported….

SCENARIO: Potential client reports that spouse works, but it is not enough to support family. SCENARIO: Potential client reports that spouse works, but it is not enough to support family. She needs to find a job. Is she eligible and how to document? She needs to find a job. Is she eligible and how to document?

ANSWER: Yes. Acceptable documents are: Pay stub, bank statement, IRS statement, UC ANSWER: Yes. Acceptable documents are: Pay stub, bank statement, IRS statement, UC statement that show income before and after the qualifying dislocation/displacement statement that show income before and after the qualifying dislocation/displacement event.event.

ANSWER: No.ANSWER: No. The only requirement is that the individual be able to document their The only requirement is that the individual be able to document their eligibility status.eligibility status.

Page 13: DISPLACED HOMEMAKER PROGRAM Spring Meeting 2005 QUESTIONS and ANSWERS Presented by Bettye McGlockton And Larry Miklus Agency for Workforce Innovation Tallahassee,

DISPLACED HOMEMAKER PROGRAM DISPLACED HOMEMAKER PROGRAM QUESTIONS and ANSWERS QUESTIONS and ANSWERS

QUESTION #12 - Eligibility criteria-has been supported by the income of a family member but is no longer supported….

SCENARIO: Potential client reports that she and spouse have been living off their savings, and SCENARIO: Potential client reports that she and spouse have been living off their savings, and they have depleted savings. She needs to find work. Is she eligible and how to document?they have depleted savings. She needs to find work. Is she eligible and how to document?

ANSWER: Yes. Acceptable documents are: Pay stub, bank statement, IRS statement, UC ANSWER: Yes. Acceptable documents are: Pay stub, bank statement, IRS statement, UC statement that show income before and after the qualifying dislocation/displacement event.statement that show income before and after the qualifying dislocation/displacement event.

ANSWER: No.ANSWER: No. The only requirement is that the individual be able to document their eligibility The only requirement is that the individual be able to document their eligibility status.status.

Page 14: DISPLACED HOMEMAKER PROGRAM Spring Meeting 2005 QUESTIONS and ANSWERS Presented by Bettye McGlockton And Larry Miklus Agency for Workforce Innovation Tallahassee,

DISPLACED HOMEMAKER PROGRAM DISPLACED HOMEMAKER PROGRAM QUESTIONS and ANSWERS QUESTIONS and ANSWERS

QUESTION #13 - Eligibility criteria-has been supported by the income of a family member but is no longer supported….

SCENARIO: The client has need divorced for several years. Does it matter how long ago they and their spouse were divorced, widowed, or spouse disabled?

ANSWER: No.ANSWER: No. The only requirement is that the individual be able to The only requirement is that the individual be able to document their eligibility status.document their eligibility status.

Page 15: DISPLACED HOMEMAKER PROGRAM Spring Meeting 2005 QUESTIONS and ANSWERS Presented by Bettye McGlockton And Larry Miklus Agency for Workforce Innovation Tallahassee,

DISPLACED HOMEMAKER PROGRAM DISPLACED HOMEMAKER PROGRAM QUESTIONS and ANSWERS QUESTIONS and ANSWERS

QUESTION #14 - Eligibility criteria-has been supported by the income of a family member but is no longer supported….

SCENARIO: Some of our homeless clients live in shelters, and bring in their ID SCENARIO: Some of our homeless clients live in shelters, and bring in their ID card, or a referral form. What about the clients who report that they are card, or a referral form. What about the clients who report that they are homeless, but are not in a shelter? Are they eligible?homeless, but are not in a shelter? Are they eligible?

ANSWER: Eligibility source documentation requirements are, in most ANSWER: Eligibility source documentation requirements are, in most instances, waived for homeless individuals. If they do not possess the instances, waived for homeless individuals. If they do not possess the necessary documentation, applicant signature is acceptable. necessary documentation, applicant signature is acceptable.

Page 16: DISPLACED HOMEMAKER PROGRAM Spring Meeting 2005 QUESTIONS and ANSWERS Presented by Bettye McGlockton And Larry Miklus Agency for Workforce Innovation Tallahassee,

DISPLACED HOMEMAKER PROGRAM DISPLACED HOMEMAKER PROGRAM QUESTIONS and ANSWERS QUESTIONS and ANSWERS

QUESTION #15 - Eligibility criteria-has been supported by the income of a family member but is no longer supported….

SCENARIO: SCENARIO: Potential client reports that they are getting help from their Potential client reports that they are getting help from their church (stay with congregants; is given a small amount of money). church (stay with congregants; is given a small amount of money). How do I document their eligibility?How do I document their eligibility?

ANSWER: Collateral verification is allowable.ANSWER: Collateral verification is allowable. This could be a This could be a statement from a second party, such as a neighbor, friend who statement from a second party, such as a neighbor, friend who may be familiar with client’s case)may be familiar with client’s case)

Page 17: DISPLACED HOMEMAKER PROGRAM Spring Meeting 2005 QUESTIONS and ANSWERS Presented by Bettye McGlockton And Larry Miklus Agency for Workforce Innovation Tallahassee,

DISPLACED HOMEMAKER PROGRAM DISPLACED HOMEMAKER PROGRAM QUESTIONS and ANSWERS QUESTIONS and ANSWERS

QUESTION #16 -QUESTION #16 - Eligibility criteria- Receiving Eligibility criteria- Receiving government assistancegovernment assistance

SCENARIO: Which of the following are considered sources of government assistance: Medicare, Medicare, Medicaid, Kid CareMedicaid, Kid Care SSI , Social Security SSI , Social Security Disability (documented disability),Disability (documented disability), Section Eight Section Eight Housing and HUD Housing Housing and HUD Housing

ANSWER: Valid government assistance sources for ANSWER: Valid government assistance sources for WIA eligibility purposes areWIA eligibility purposes are listed above. listed above. Churches are governmental entities and any Churches are governmental entities and any assistance received does not meet this eligibility assistance received does not meet this eligibility criteria. criteria.

Page 18: DISPLACED HOMEMAKER PROGRAM Spring Meeting 2005 QUESTIONS and ANSWERS Presented by Bettye McGlockton And Larry Miklus Agency for Workforce Innovation Tallahassee,

DISPLACED HOMEMAKER PROGRAM DISPLACED HOMEMAKER PROGRAM QUESTIONS and ANSWERS QUESTIONS and ANSWERS

QUESTION #17 - Eligibility criteria- Receiving government assistanceEligibility criteria- Receiving government assistance

SCENARIO: If they are receiving Unemployment, they are not If they are receiving Unemployment, they are not adequately employed. Is this also government assistance?adequately employed. Is this also government assistance?

ANSWER: ANSWER: Clients receiving Unemployment Compensation are Clients receiving Unemployment Compensation are usually unemployed and seeking employment. They would not usually unemployed and seeking employment. They would not meet the “earning a self-sufficient wage” (adequately employed) meet the “earning a self-sufficient wage” (adequately employed) criteria.criteria.

Page 19: DISPLACED HOMEMAKER PROGRAM Spring Meeting 2005 QUESTIONS and ANSWERS Presented by Bettye McGlockton And Larry Miklus Agency for Workforce Innovation Tallahassee,

DISPLACED HOMEMAKER PROGRAM DISPLACED HOMEMAKER PROGRAM QUESTIONS and ANSWERS QUESTIONS and ANSWERS

QUESTION #18 - Eligibility criteria-has been supported by the income of a family member but is no longer supported….

SCENARIO: The client has need divorced for several years. Does it matter how long ago they and their spouse were divorced, widowed, or spouse disabled?

ANSWER: No.ANSWER: No. The only requirement is that the individual be able to The only requirement is that the individual be able to document their eligibility status.document their eligibility status.

Page 20: DISPLACED HOMEMAKER PROGRAM Spring Meeting 2005 QUESTIONS and ANSWERS Presented by Bettye McGlockton And Larry Miklus Agency for Workforce Innovation Tallahassee,

DISPLACED HOMEMAKER PROGRAM DISPLACED HOMEMAKER PROGRAM QUESTIONS and ANSWERS QUESTIONS and ANSWERS

QUESTION #19 - How would a letter from a second party be?  If the second party (friend, mother of client) comes in,  what  do I need to gather from them?  If I call the second party, that  information shall I obtain from them?

ANSWER: The eligibility item or items should be listed on a Attestation form ANSWER: The eligibility item or items should be listed on a Attestation form that includes a statement about a circumstance that supports the client that includes a statement about a circumstance that supports the client eligible. The second party should read the statement and record her or eligible. The second party should read the statement and record her or his signature attesting to its accuracy. The attestation form statement his signature attesting to its accuracy. The attestation form statement should include the person’s name, mailing address telephone, date and should include the person’s name, mailing address telephone, date and staff’s signature.staff’s signature.

Page 21: DISPLACED HOMEMAKER PROGRAM Spring Meeting 2005 QUESTIONS and ANSWERS Presented by Bettye McGlockton And Larry Miklus Agency for Workforce Innovation Tallahassee,

DISPLACED HOMEMAKER PROGRAM DISPLACED HOMEMAKER PROGRAM QUESTIONS and ANSWERS QUESTIONS and ANSWERS

QUESTION #20 - I think the statute says that the client has received government assistance.  As long as they can document that they receive the assistance (federal/state/local), is that sufficient? 

ANSWER: Yes. ANSWER: Yes.

Page 22: DISPLACED HOMEMAKER PROGRAM Spring Meeting 2005 QUESTIONS and ANSWERS Presented by Bettye McGlockton And Larry Miklus Agency for Workforce Innovation Tallahassee,

DISPLACED HOMEMAKER PROGRAM DISPLACED HOMEMAKER PROGRAM QUESTIONS and ANSWERS QUESTIONS and ANSWERS

QUESTION #21 – What should client’s attestation of income look like?

ANSWER: An attestation is a statement signed by the applicant that ANSWER: An attestation is a statement signed by the applicant that his/her income is the amount on the shown on the form. The his/her income is the amount on the shown on the form. The statement should include the participant's name, SSN, date and statement should include the participant's name, SSN, date and eligibility item or items being documented.  The statement can eligibility item or items being documented.  The statement can readread

"I certify that by my signature, the following information provided "I certify that by my signature, the following information provided by me to determine my eligibility for the Displaced Homemaker by me to determine my eligibility for the Displaced Homemaker Program is accurate.” Provide lines for the participant and Program is accurate.” Provide lines for the participant and program agent to sign and date the formprogram agent to sign and date the form..

Page 23: DISPLACED HOMEMAKER PROGRAM Spring Meeting 2005 QUESTIONS and ANSWERS Presented by Bettye McGlockton And Larry Miklus Agency for Workforce Innovation Tallahassee,

DISPLACED HOMEMAKER PROGRAM DISPLACED HOMEMAKER PROGRAM QUESTIONS and ANSWERS QUESTIONS and ANSWERS

QUESTION #22 –Many clients are uncomfortable or refuse to give us their Social Security Number (SSN) due to identity theft. How can we serve them without the SSN?

ANSWER: If the individual has no SSN or refuses to provide it, ANSWER: If the individual has no SSN or refuses to provide it, but a valid SSN must be obtained and recorded prior to exit but a valid SSN must be obtained and recorded prior to exit of the individual from the of the individual from the

program, the following methodology can be used to design program, the following methodology can be used to design an SSN. an SSN.

Page 24: DISPLACED HOMEMAKER PROGRAM Spring Meeting 2005 QUESTIONS and ANSWERS Presented by Bettye McGlockton And Larry Miklus Agency for Workforce Innovation Tallahassee,

DISPLACED HOMEMAKER PROGRAM DISPLACED HOMEMAKER PROGRAM QUESTIONS and ANSWERS QUESTIONS and ANSWERS

ANSWER: Designing a pseudo SSN (continued)ANSWER: Designing a pseudo SSN (continued)A pseudo social security number must be created using A pseudo social security number must be created using the following methodology:the following methodology: 1 The first digit of a pseudo SSN is to always be a “9” 1 The first digit of a pseudo SSN is to always be a “9” 2. Followed by the last two digits of the individual’s birth year.2. Followed by the last two digits of the individual’s birth year. 3. The next two digits will be “00” 3. The next two digits will be “00” 4. Followed by the birth month and day. 4. Followed by the birth month and day. 5. If two or more individuals have the same date of birth the “00” will become “01”, 5. If two or more individuals have the same date of birth the “00” will become “01”,

“02”,etc. For example: Two individuals with a date of birth of May 1, 1960 would be “02”,etc. For example: Two individuals with a date of birth of May 1, 1960 would be assigned the following pseudo numbers:assigned the following pseudo numbers: 1st Individual1st Individual 960‑00-0501960‑00-0501 2nd Individual2nd Individual 960‑01‑0501960‑01‑0501

(For an individual with a date of birth of September 18, 1954: (For an individual with a date of birth of September 18, 1954: (954-00-0918)(954-00-0918)