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    Evaluating integrity of distribution infrastructure based on potential

    water quality changes

    Imran, S. A.; Sadiq, R.; Kleiner, Y.

    http://web-d.cisti.nrc.ca/npsi/jsp/nparc_cp.jsp?lang=frhttp://nparc.cisti-icist.nrc-cnrc.gc.ca/npsi/ctrl?lang=frhttp://web-d.cisti.nrc.ca/npsi/jsp/nparc_cp.jsp?lang=enhttp://nparc.cisti-icist.nrc-cnrc.gc.ca/npsi/ctrl?lang=frhttp://web-d.cisti.nrc.ca/npsi/jsp/nparc_cp.jsp?lang=enhttp://web-d.cisti.nrc.ca/npsi/jsp/nparc_cp.jsp?lang=fr
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    http://irc.nrc-cnrc.gc.ca

    E v a l u a t i n g i n t e g r i t y o f d i s t r i b u t i o ni n f r a s t r u c t u r e b a s e d o n p o t e n t i a l w a t e r

    q u a l i t y c h a n g e s

    NRCC - 4 9 2 5 0

    Im ran , S .A . ; Sad iq , R . ; K le i ne r , Y .

    A version of this document is published in / Une version de ce document se trouve dans:AWWA 2007 Research Symposium, Reno, Nevada, March 2, 2007, pp. 1-13

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    Evaluating Integrity of Distribution Infrastructure Based on Potential

    Water Quality Changes

    Syed A. Imran , Rehan Sadiq and Yehuda Kleinera b c

    aResearch Officer, Center for Sustainable Infrastructure Research, Regina

    b, cResearch Officer, Urban Infrastructure Program, Ottawa

    Institute for Research in Construction, National Research Council Canada

    Abstract

    Integrity of water distribution infrastructure can be defined as its ability to

    transport water in acceptable quantity and quality, and with minimal interruption. Water

    distribution infrastructure is a complex network of pipes and appurtenances constructedof different materials, at different times and using different manufacturing processes.

    Changes in water chemistry (quality) can potentially impact the distribution infrastructureby affecting pipe inner surfaces, which are in contact with the water. Similarly, the

    chemical properties of these inner surfaces can impact water chemistry. This coupling

    (circular) effect is often not completely understood and is difficult to de-couple.

    In this paper we propose an innovative but simple framework, called hierarchicalrelational model (HRM), by which utilities can evaluate the impact of changes in

    treatment processes to the existing distribution infrastructure. Conflicting water qualityimpacts on different distribution materials can also be identified using the HRM. The

    framework proposed in this paper is intended as proof of concept and can be furtherrefined to incorporate more complex real systems. Two case studies illustrate theapplication of the model.

    Key words: Water quality, distribution system, infrastructure integrity, hierarchical

    relational model (HRM),

    Background

    A typical water distribution network is a complex system. Pipes could be ofdifferent materials including cast iron, ductile iron, steel, copper, lead, galvanized steel,

    reinforced concrete, asbestos cement, thermoplastics including polyvinyl chloride (PVC),chlorinated polyvinyl chloride (CPVC), high density polyethylene (HDPE),

    polybutadiene and composites such as glass fiber-reinforced plastic (GFRP).

    Additionally, there are a number of ancillary components like coatings, gaskets, o-rings,fittings, valves and solders, as well as pipe liners (cement, epoxy, polymeric, calcite) that

    are in contact with water. Even components with the same material can behave

    differently due to variability in past operational conditions, such as differential corrosion,formation of biofilms on the interior of the pipe [1], [2].

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    The quality of water traveling through an aging (deteriorating) distributioninfrastructure can decrease due to uptake of contaminants intruding the system through

    compromised components, permeation, leaching and internal corrosion. Though

    considerable research exists, that focuses on the deterioration of water quality throughdistribution infrastructure, however the converse phenomenon of deterioration of

    distribution infrastructure due to changes in water chemistry has not been studiedextensively. Water quality failures observed in distribution system are often an indicatorof the long-term deterioration of the distribution infrastructure.

    In this paper, integrity of distribution infrastructure is defined as its ability to

    transport water in acceptable quantity and quality without causing any structural orfunctional failure of its components. In this paper, we define structural failure as the

    inability of the infrastructure to transport the desired quantity of water (water loss

    through leaks and breaks, reduced carrying capacity etc.). We further define functionalfailure as the inability of the infrastructure to transport water while maintaining the

    desired quality. Structural failures in the distribution network often lead to functional

    failures (e.g., intrusion of contaminants through broken or compromised components).

    The converse phenomenon (functional failure leading to structural failure) is not asfrequent and not as immediate. For example, under certain conditions water chemistry

    will affect internal corrosion of metallic pipes or leaching rate of cement-based pipes,

    which, given long time-exposures can lead to the weakening of the pipe structure.Consequently, phenomena such as red water, loss of residual and subsequent

    microbiological proliferation, when persistent for long durations can be viewed as

    indicators of the health of the distribution infrastructure.

    Compliance Strategies for Drinking Water Regulations

    Traditionally, utilities have managed the mandated compliance levels by

    upgrading and optimizing their treatment processes or by changing source-waters [3], [4].

    Recent and proposed future regulations are more complex and favor a managed, multiplestrategy approach to maintaining safe drinking water quality. For instance, in a surface

    water system overall the risk is managed by balancing short-term (acute) and certainmicrobiological risk with the potential long-term (chronic) and uncertain risk from

    disinfection byproducts (DBPs). However, changes in treatment techniques to reduce or

    eliminate any contaminant of concern invariably lead to changes in the final waterquality. When this changed water quality is introduced into the distribution system, it

    may trigger a cycle of changes, in which the distribution system as well as the final water

    quality are likely to be impacted [5]. Therefore, it is necessary to consider these impactson the existing distribution infrastructure when evaluating different compliance

    strategies. Historically, the focus of compliance has been on the water quality at the

    point of entry to the distribution system, while the impact of water quality on thedistribution infrastructure has largely been ignored.

    Deterioration of the Distribution Infrastructure

    The impact of water quality on infrastructure surfaces that are in contact with the

    finished water is by no means the only (or even the most significant) process that leads tothe overall deterioration of infrastructure components. Other processes including,

    structural loading, external corrosion, inadequate operation and maintenance and human

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    errors are significant causes of distribution infrastructure failure. However, water qualityinduced deterioration may exacerbate the condition of the pipe and make it susceptible to

    other failure mechanisms.

    Water quality deterioration in distribution systems is inextricably linked to thecondition of the surfaces in contact with the finished water. Where water quality

    problems exist, these can often be attributed to the extent of deterioration of thedistribution infrastructure. Though repair and rehabilitation measures can mitigate waterquality problem in the short-term, an assessment based on the water quality interaction

    with distribution infrastructure is essential to realize a long-term solution to infrastructure

    deterioration.

    Many complex interactions that contribute to this deterioration occursimultaneously between the finished water and the distribution surfaces in contact. For

    instance:

    Metallic pipe surfaces in contact with water corrode and the corrosionbyproducts are transported and deposited near dead-ends and low-flow

    regions.

    Biofilms on the inner pipe surface contribute to microbiologically inducedcorrosion (MIC), and in case of slough-off may cause microbiological

    proliferation.

    Chemicals in the water may degrade or accumulate over time due tointeraction with pipe surfaces and/or bulk reactions.

    Depending on the material type, a distribution infrastructure can be divided into

    three broad groups - metallic, polymeric and cement-based. Various internal deteriorationmechanisms including physico-chemical based corrosion, microbiologically induced

    corrosion (MIC), and leaching (dissolution of material) impact the integrity of these

    distribution materials. Though a specific distribution material may have a predominantmechanism of deterioration, all three processes may play some role towards its overall

    internal deterioration. Table 1 provides a relative contribution of different deterioration

    mechanisms on each type of distribution materials.

    Physico-chemical based internal corrosion (henceforth referred to as corrosion)is defined as metallurgy in reverse, where a purified metal or its alloy interacts with the

    environment to return to its original more stable state. Three conditions are required inorder for corrosion to proceed; a metallic surface that will corrode, an oxidant that will

    oxidize (corrode) the metal to a more stable state and lastly, a medium that will transport

    the oxidant to the metal and facilitate further corrosion by moving the corrosion

    byproducts away from the corrosion site. All these components are present in a waterdistribution system with metallic pipes. The pipes may corrode both internally and

    externally, however, external corrosion is not directly related to the water quality issues

    and therefore is not discussed here.

    Microbiologically induced corrosion is different from other deterioration

    processes because it is caused by the biological activities of microorganisms. Biofilms

    (colonies of native microorganisms on the water/ metal interface) could either inhibit

    deterioration by providing a protective coating or exacerbate deterioration through

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    biological activity. The presence and structure of these biofilms are related to hydraulicconditions, nutrient availability, type and concentration of residual disinfectant and the

    roughness of the pipe surface. Many researchers have reported that pipe material seems

    to have a significant effect on microbial inactivation by different disinfectants [6].

    Leaching is defined as the release of material to water without involving

    oxidation-reduction processes. It can take the form of dissolution of the metal-bearingcorrosion scales, monomers from plastics, or calcium from the cement-matrix.

    Table 1: Relative Impacts of Different Deterioration Mechanisms on

    Different Types of Distribution Materials

    *Deterioration Mechanisms

    Internal

    Corrosion

    Microbiologically

    Induced Corrosion

    Leaching

    Metallic

    (Iron, copper and lead)Major Unknown Minor

    Polymeric

    (PVC, PE and PAH)None Unknown Major

    WaterDistribut

    ion

    InfrastructureMa

    terial

    Cement-based

    (AC and CC)Major Unknown Major

    AC Asbestos cement, CC Concrete, PE Polyethylene, PAH Polyaromatic

    hydrocarbons (bituminous or coal-tar), PVC Polyvinylchloride

    Secondary Water Quality Impacts of Treatment Technologies

    Treatment process as well as modifications to the treatment process can impactthe distribution system [7]. The primary objective of any treatment technology is to

    achieve acceptable removal of the targeted contaminants. However, treatmenttechnologies often cause changes in the ionic content of the water that can lead to adverse

    impacts on distribution infrastructure. For instance, an anion exchange resin exchanges

    bivalent metallic ions with monovalent sodium ion. In this instance, ion exchangetreatment would be responsible for removing a known inhibitor of corrosion in iron pipes

    (calcium and magnesium hardness) with sodium resulting in a possible increase in the

    corrosion rate of unlined iron surfaces.

    No single unit technology is effective in removing all drinking water

    contaminants to a safe drinking level. Treatment technologies that are BAT (bestavailable technology) for a selected contaminant may not be effective in removing other

    co-occurring contaminants. Therefore, to achieve simultaneous removal of a wide range

    of contaminants, utilities use unit treatment technologies placed in sequential order.

    Another complicating factor is the use of different chemicals for similar

    objectives. The identification of all secondary changes in water quality is an impossibletask due to the numerous treatment practices. For instance, coagulation may be achieved

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    by using alum, ferric chloride or ferric sulfate. Alum and ferric sulfate will increase thesulfate in the finished water relative to the source water, while ferric chloride will

    increase the chloride content of the water. Both sulfate and chloride increase the risk of

    corrosion of metallic pipes, albeit to different degrees. Coagulation is also accompaniedby a consumption of total alkalinity in the source water. Decreased alkalinity is

    detrimental to iron components in the distribution system, but at the same time may bebeneficial in reducing copper corrosion.

    Secondary changes induced by the treatment technologies are also dose specific.For instance, depending on the source water quality, different concentration of treatment

    chemicals need to be added and thereby result in different concentrations of secondaryions in the finished water.

    Proposed Framework - Hierarchical Relational Model (HRM)

    Relational Matrix A: Regulations vs. Unit Treatment Processes

    As a starting point, a relational matrix of unit treatment processes vs. regulations (A)

    was developed, which relates the effectiveness of common unit treatments towardscompliance with drinking water regulations. Each element ij of the matrix A is a

    measure of the effectiveness of unit treatment process j (UTj) towards compliance with

    drinking water regulation i (Regi). Matrix A was populated with values, based on a

    comprehensive literature review, where . A value of +1 indicates the most

    effective technology to remove the selected contaminant, while 1 indicates a technologythat might have the most adverse effect on the removal of the selected contaminant. A

    value of zero is given to a technology that has no known effect on the removal of a

    selected contaminant.

    11 + ij

    =

    IJII

    J

    J

    L

    MLMMM

    L

    L

    L

    21

    22221

    11211

    IReg

    2Reg

    1Reg J

    UT

    2

    UT

    1

    UT

    A ; where i= 1, 2,...,I j=1, 2, ...,J (1)

    The removal levels attributed to these treatment technologies are the maximumremovals possible under ideal design and operational conditions.

    Relational Matrix B: Unit Treatment Processes vs. Total Water Quality Changes

    When selecting a unit treatment process to address a regulatory requirement, this

    treatment will affect water quality in several ways, some of which intended (primary) andsome unintended (secondary). The magnitude of the secondary water quality changes

    depends on a number of factors that include; source water contaminants, dosage of

    treatment chemicals, sequence of treatment practices etc. For instance, though

    chlorination may be practiced before or after activated carbon filtration, the resultingfinished water quality in either case is quite different.

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    Matrix B relates the effect of unit technology (UTj) on increase or decrease inselected water quality parameter (WQPk), including both primary and secondary impacts.

    Matrix B was populated with values, developed based on a comprehensive literature

    review, where . A value of +1 indicates a significant increase while 1

    indicates a significant decrease in the selected water quality parameter. A value of zero is

    given to a technology that has no known effect on the selected water quality parameter.For instance, the primary impact of ion exchange is the removal of targeted ions from

    water and the secondary impact is the removal of non-targeted ions and the addition ofcounter-ions to the water. Changes induced by treatment technologies are dose-specific.

    For instance, depending on the source water quality, different concentrations of treatment

    chemicals need to be added, and thereby result in different concentrations of secondary

    ions in the finished water. The water quality parameters included in B are those known orsuspected to influence the deterioration of distribution infrastructure.

    11 + jk

    =

    JKJJ

    K

    K

    B

    L

    MLMMM

    L

    L

    L

    21

    22221

    11211

    K21

    JUT

    2UT

    1UT

    WQPWQPWQP

    ; where j=1, 2, ...,J k= 1, 2,..., K (2)

    Relational Matrix C: Total Water Quality Changes vs. Impacts on Distribution Materials

    Water quality impacts on infrastructure surfaces in contact with finished water are

    by no means the only (or even the most significant) process that leads to the overall

    deterioration of infrastructure components. Other processes including, structural loading,

    external corrosion, inadequate operation and maintenance and human errors aresignificant causes of infrastructure failure. However, water quality induced deterioration

    may exacerbate the condition of pipes and make it more susceptible to other failure

    mechanisms.

    Relational matrix (C) relates the effects of changes in selected water quality

    parameters (WQPk) on the deterioration of selected distribution system materials (DSM).

    The element kl is a measure of the adverse effect that an increase in WQPkhas onDSMl.

    These values represent aggregate impacts and should be used for a qualitative evaluation,

    rather than a quantitative one. For instance, increasing alkalinity can have a dual effect oniron corrosion. It can decrease risk of corrosion by promoting the formation of stable

    siderite and calcite scales on the iron surface. Conversely, the associated increase indissolved solids can help in enhancing the electrochemical conductivity necessary for

    corrosion to occur. However, the overall effect of alkalinity is to reduce corrosion andrelease of metallic byproducts and is reflected in a highly positive (+ 0.8) effect element.

    Comprehensive relational matrices (A, Band C) were developed based on an extensive

    literature survey and expert input from professionals in the field. These matrices will bepublished in an upcoming AwwaRF report [8].

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    =

    KLKK

    L

    L

    C

    L

    MLMMM

    L

    L

    L

    21

    22221

    11211

    L21

    KWQP

    2WQP

    1WQP

    DSMDSMDSM

    ; where k = 1, 2, ..., K l= 1, 2,...,L (3)

    Identification of Potential Impacts to Planned Changes

    This section introduces a method to identify problems related to the integrity of

    distribution systems associated with changing water quality for regulatory compliance. A

    hierarchical relational model (HRM) is proposed for this purpose. The HRM is

    schematically illustrated in Figure 1. The procedure allows experts in different domains/fields to provide inputs to the relational matrices depending on their expertise. Also

    research needs can be identified easily by studying gaps in the effects-matrices.

    (Stage 2)

    (Stage 1)

    (Matrix C)

    Total WQ Changes

    vs

    Impacts on DSM

    (Matrix D)

    Unit Treatment Processes

    vs

    Impacts on DSM

    (Matrix B)

    (Matrix A)

    Drinking Water Regulations

    vs

    Available Treatment Technologies

    Unit Treatment Processes

    vsTotal WQ Changes

    Regs regulations, WQ Water Quality, DSM distribution system material

    Figure 1: Structure of Proposed Hierarchical Relational Model (HRM)

    In Stage 1, applicable regulations are identified based on source-water characteristicsand contaminants of concern. Using matrix Aas a guide, suitable treatment alternatives

    are identified to meet the regulations. The composition operation in Stage 1 represents

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    the selection of applicable regulations and treatment alternatives. In Stage 2 (Figure 1)the composition operation is performed using:

    CBD = (4)

    In this case, represents a composition operation defined by;

    ==

    K

    kkljkjl

    z1

    )( , where j= 1, 2,...,J l = 1, 2, ...,L (5)

    The primary and secondary impacts of selected treatment processes are obtained

    using matrix B. From matrix C, the most common material(s) of construction in thedistribution infrastructure are selected. In Stage 2, matrices B and C are composed to

    yield matrix D, which providesthe estimated impact of the selected treatment practice onthe distribution materials.

    =

    JLJJJ

    L

    L

    zzzUT

    zzzT

    zzzT

    D

    L

    MLMMM

    L

    L

    L

    21

    22221

    11211

    L21

    2U

    1U

    DSMDSMDSM

    ; where j=1, 2, ...,J l= 1, 2,...,L (6)

    The aggregate impact of the treatment practices, selected in Stage 1, is calculated bysimple arithmetic sum of the individual treatment impacts.

    =

    ===

    J

    jjL

    J

    jj

    J

    jj

    L

    zzz

    DSMDSMDSMD

    112

    11

    21

    L

    ; where j=1, 2, ...,J l= 1, 2,...,L (7)

    The algorithm is repeated twice: first for the current (baseline) treatment and second

    for the intended change, i.e., alternative treatment. A difference between the two matrices

    ( ) will give the relative impact of the water quality change on the

    distribution system materials. A positive value indicates that water quality does notadversely affect the selected distribution material, a negative value refers to adverse

    impacts on the selected distribution material, and zero refers to no change in impact.

    baselineealternativDDD =

    Basic Assumptions for HRM

    In order to evaluate the aggregate impacts of water quality changes on distributionmaterials, the following assumptions are made for simplification:

    1. There is a linear correlation between primary and secondary water quality

    changes and the treatment technique. Linearity in this case implies that a higherlevel of contaminant in the source-water may require a higher dosage of a

    treatment chemical, and subsequently have higher primary and secondary water

    quality changes. For instance, this assumption implies that if 2 mg/L of a

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    contaminant requires 4 mg/L of a treatment chemical, then 4 mg/L of thecontaminant would require a proportional 8 mg/L of the treatment chemical. In

    real systems, the dosage is optimized based on pilot or bench-scale studies and

    may not be linear as assumed.

    2. Water quality impacts on distribution system are additive. Additivity implies

    that the overall water quality impact on any distribution material is the arithmeticsummation of all the potential changes due to individual treatment processes.

    3. Water quality impacts are independent of hydraulic regimes prevalent in thedistribution system. This assumption implies that water quality and hydrauliceffects can be separated. However, in actual practice, the type (whether it is in a

    storage tank or a pipe) and location (pipes with different flow velocities) of

    distribution components determine the rate and magnitude of the deterioration due

    to varying hydraulic effects.

    4. The water quality impacts are independent of placement of a specific componentwithin the distribution system. However, in actual practice pipes closer and away

    from treatment plants or inline chlorine boosters may behave differently.

    Application of HRM

    The conceptual framework discussed in the previous section is demonstrated withthe help of two hypothetical case studies. Areas of potential concern are obtained by

    evaluating the relative impacts of different alternatives to existing (baseline) conditions.

    Hypothetical Case Study 1:

    Utility X decided to evaluate the impact of changing its secondary disinfectant fromchlorine to chloramines to comply with the Disinfectant/ Disinfection Byproduct Rule(D/DBPR) for TTHMs and HAA5. Though the utility has conducted studies that show

    that the change will indeed result in compliance with the D/DBPR, there is some concern

    over the impact on the distribution system material. The utility has identified that iron,

    copper and lead components comprise more than 90% of its distribution infrastructure.The first step would be to establish a baseline value for current conditions, to which

    the proposed changes can be compared. Therefore the rows for TTHM and HAA5 are

    activated along with the column for chlorination and chloramination. It is observed thatchloramination has a less adverse DBPs formation impact than chlorination. For the

    conditions identified, the resulting matrix Ais:

    =

    2.0

    2.0

    tionChloramina

    0.15

    H

    0.1T

    C

    AA

    THM

    nhlorinatio

    A (8)

    Based on the water quality parameters that change during chlorination, the matrix Bfor the current conditions is obtained as follows:

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    =

    7.00.10.11.05.02.03.0

    Re

    onChlorinati

    FormationBiofilmChlorinesidualAmmoniaTDSChlorideAlkalinitypHB (9)

    The impact of the water quality on iron, copper and lead is selected.

    =

    8.05.08.0

    4.04.04.0ChlorineResidual

    000

    2.02.02.0

    8.08.08.0

    8.08.08.0

    4.06.06.0

    FormationBiofilm

    Ammonia

    TDS

    Chloride

    Alkalinity

    pH

    LeadCopperIron

    C (10)

    Using Equation (5), the resulting impact matrix Dwill be:

    =

    48.049.060.0

    onChlorinati

    LeadCopperIronD

    onChlorinati (11)

    The resulting matrix ( ) establishes the baseline for iron, copper and lead

    deterioration in the distribution system. In order to evaluate the relative impact of

    chloramination, the relational matrix for chloramination ( ) is obtained in a

    similar manner as was done for chlorination.

    onChlorinatiD

    tionChloraminaD

    =

    5.00.13.01.05.000tionChloramina

    Re mationBiofilmForrinesidualChloAmmoniaTDSChlorideAlkalinitypHB (12)

    =

    82.037.022.0tionChloramina

    tionChloramina

    LeadCopperIronD (13)

    The difference in the two matrices ( ) yields the relative

    impact of the change on the distribution system materials (i.e., iron, copper and lead). It

    is concluded that though the change might benefit iron and copper components of the

    distribution system, lead components could suffer from increased deterioration.

    onChlorinatiationChlora DDD

    min =

    ==

    34.012.038.0

    onChlorinatitionChloramina

    LeadCopperIronDDD (14)

    Utility X concludes that further studies are needed to evaluate the impact of thechange on lead components of the distribution system.

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    Hypothetical Case Study 2:

    Consider utility Y that presently practices coagulation with ferric sulfate,

    followed by sedimentation and filtration. The filtered water is chloraminated prior to

    supply. However, utility Y plans to include nanofiltration after the CSF (coagulation-

    settling-filtration) process for further reduction in organic content. Utility Y hasidentified that iron, copper and asbestos cement (AC) are the materials of concern in the

    distribution network.

    The resulting matrix Bfor the baseline treatment conditions can be obtained:

    =

    5.000.13.01.05.0000tionChloramina

    06.00000000

    08.0001.008.05.03.0

    HResidual23

    2

    4

    Filtration

    nCoagulatio

    FormBiofilmNOMClNNHTDSClSOAlkpH

    B

    n

    (15)

    The impact of the water quality on iron, copper and asbestos cement is;

    =

    6.05.08.0

    5.05.05.0

    1.02.02.0Res.

    000

    2.02.02.0

    6.08.08.0

    8.08.08.0

    8.08.08.0

    8.06.06.0

    2

    3

    2

    4

    nFormBiofilm

    NOM

    ClNH

    NH

    TDS

    Cl

    SO

    Alk

    pH

    mentAsbestosCeCopperIron

    C

    (16)

    The resulting Dmatrix from the composition shown in Equation (5)will be:

    =

    1.037.02.0tionChloramina

    3.03.03.0

    9.004.08.0

    Filtration

    nCoagulatio

    mentAsbestosCeCopperIron

    D

    (17)

    Using Equation (7), the aggregate impacts for the baseline treatment are obtained:

    =

    72.011.076.0

    tionChloramina

    mentAsbestosCeCopperIronD

    CSF

    (18)

    Similarly, the aggregate impacts for the addition of membrane process into thetreatment trains are calculated.

    =

    23.118.175.0

    tionChloramina

    mentAsbestosCeCopperIronD

    ionNanofiltatCSF

    (19)

    The relative impact of the change is calculated as;

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    =

    50.029.101.0

    tionChloraminationChloramina

    mentAsbestosCeCopperIronDD

    CSFionNanofiltatCSF

    (20)

    This indicates that deterioration of asbestos cement components might be aconcern for utility Y. Based on the results the utility Y evaluates the effect of pH

    adjustment and the relative impacts are calculated in a similar manner.

    =

    45.073.177.0

    minmin

    mentAsbestosCeCopperIronDD

    ationChloraCSFationChloraadjustmentpHionNanofiltatCSF

    (21)

    Based on these results, utility Y decides to conduct further studies to evaluate theeffect of proposed changes on asbestos cement components.

    It should be cautioned that the HRM was developed as a concept model and hasall the deficiencies inherent in simplifying highly complex relationships (assumptions of

    linearity and additivity). Though this model was evaluated for common scenarios, the use

    of this model is dependent on the expertise and experience of decision-makers.

    Conclusions

    The complex interactions between distribution surfaces and drinking water qualitycan be aggregated to provide a simple decision support tool to help utilities identify

    potential issues arising from planned changes in treatment processes to comply with newregulations.

    The Hierarchical Relational Model presented in this paper is a proof-of-concept

    model at the present stage. The authors realize the complexity involved in making the

    model more effective and reliable would require additional research.

    Acknowledgements

    This work was conducted under a partnership agreement between the NationalResearch Council of Canada (NRC) and American Water Works Association Research

    Foundation (AwwaRF). The authors acknowledge the drinking water experts and

    professionals who contributed their time and data to this project. The authors

    acknowledge the administrative help provided by the Natural Sciences and EngineeringResearch Council of Canada (NSERC).

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