distribution strategies chap 05 王仁宏 助理教授 國立中正大學企業管理學系...
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Distribution Strategies
Chap 05 王仁宏 助理教授
國立中正大學企業管理學系
©Copyright 2001 製商整合科技中心
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Centralized vs. Decentralized Control
• Decentralized system: local optimization
• Centralized system: global optimization– using advanced IT, all facilities in a
centralized system can have access to the same data
– to form partnerships to approach the advantages of a centralized system
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Distribution Strategies
• Direct Shipping– No DC needed– Lead times reduced– “smaller trucks”– no risk pooling effects
• Warehousing• Cross-docking: warehouses rarely keep
items for more than 10 to 15 hours
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Cross Docking
In 1979, Kmart was the king of the retail industry with 1891 stores and average revenues per store of $7.25 million
• At that time Wal-Mart was a small niche retailer in the South with only 229 stores and average revenues about half of those Kmart stores.
• Ten years later, Wal-Mart transformed itself; it has the highest sales per square foot, inventory turnover and operating profit of any discount retailer. Today Wal-Mart is the largest and highest profit retailer in the world.
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What accounts for Wal-Mart’s remarkable success
• The starting point was a relentless focus on satisfying customer needs; Wal-Mart’s goal was simply to provide customers access to goods when and where they want them and to develop cost structures that enable competitive pricing
• The key to achieving this goal was to make the way the company replenished inventory the centerpiece of its strategy.
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What accounts for Wal-Mart’s remarkable success?
• This was obtained by using a logistics technique known as cross-docking. Here goods are continuously delivered to Wal-Mart’s warehouses where they are dispatched to stores without ever sitting in inventory.
• This strategy reduced Wal-Mart’s cost of sales significantly and made it possible to offer everyday low prices to their customers.
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Characteristics of Cross-Docking:
• Goods spend at most 48 hours in the warehouse,
• Avoids inventory and handling costs,
• Wal-Mart delivers about 85% of its goods through its warehouse system, compared to about 50% for Kmart,
• Stores trigger orders for products.
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System Characteristics: (1/2)
• Very difficult to manage• Requires linking Wal-Mart’s distribution
centers, suppliers and stores to guarantee that any order is processed and executed in a matter of hours.
• Wal-Mart operates a private satellite-communications system that sends point-of-sale data to all its vendors allowing them to have a clear vision of sales at the stores
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System Characteristics: (2/2)
• Need a fast and responsive transportation system:– Wal-Mart has a dedicated fleet of 2000
truck that serve their 19 warehouses• This allows them to
– ship goods from warehouses to stores in less than 48 hours
– replenish stores twice a week on average.
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Distribution Strategies
StrategyAttribute
DirectShipment
CrossDocking
Inventory atWarehouses
RiskPooling
TakeAdvantage
TransportationCosts
ReducedInbound Costs
ReducedInbound Costs
HoldingCosts
No WarehouseCosts
No HoldingCosts
DemandVariability
DelayedAllocation
DelayedAllocation
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Transshipment
• Definition: Shipment of items between different facilities at the same level in the supply chain to meet some immediate need.
• Most at the retail level• What is the value of this? Risk pooling• What tools are needed?
– Communication– transportation
• What if the system is decentralized?
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Central vs. Local Facilities
• Safety Stock: risk pooling
• Overhead
• Economies of Scale
• Lead Time
• Service
• Transportation Costs
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Pull Vs. Push Strategies
Push Strategies• Production decisions based on forecasts• Manual purchase orders and invoices are
employed• Ordering decisions based on inventory &
forecasts.
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Push Strategies• Single retailer, single manufacturer.
– Retailer observes customer demand, Retailer orders qt from manufacturer.
RetailerManufacturer External demandproduct
Orders
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• Excess finished goods inventory • Larger and more variable production batches• Unacceptable service level• Product obsolescence• Inefficiency
- Excess capacity
- Low utilization of resources
- High transportation cost
Problems with Push Strategies:
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Pull Strategies
• Single retailer, single manufacturer.– Retailer observes customer demand– Retailer orders from manufacturer.
RetailerManufacturer External demandproduct
POS data
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• Production is demand driven• Faster information flow mechanisms are used• Decrease in:
– lead time– inventory at the retailers and manufacturers– variability in the system
• Distribution facilities are transformed from storage points to coordinators of flow.
• But: – Harder to leverage economies of scale– Doesn’t work in all cases
Pull Strategies
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Push and Pull Systems
• To take advantage of both
• How can this be accomplished? … Chap 8
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Memo