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DISTRICT HEALTH INFORMATION MANAGEMENT SYSTEM DHIMS II- ADDRESSING THEHEALTH INFORMATION GAPS THE EXPERIENCE OF THE GHANA HEALTH SERVICE Dr. Frank Nyonator, Dr. Anthony Ofosu , Mr. Dan Osei , Mr. Dominic K Atweam Ghana Health Service-Policy Planning Monitoring and Evaluation Division

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Page 1: DISTRICT HEALTH INFORMATION MANAGEMENT SYSTEM DHIMS II- ADDRESSING THEHEALTH INFORMATION GAPS THE EXPERIENCE OF THE GHANA HEALTH SERVICE Dr. Frank Nyonator,

DISTRICT HEALTH INFORMATION MANAGEMENT SYSTEM DHIMS II- ADDRESSING

THEHEALTH INFORMATION GAPS

THE EXPERIENCE OF THE GHANA HEALTH SERVICE

Dr. Frank Nyonator, Dr. Anthony Ofosu , Mr. Dan Osei , Mr. Dominic K Atweam

Ghana Health Service-Policy Planning Monitoring and Evaluation Division

Page 2: DISTRICT HEALTH INFORMATION MANAGEMENT SYSTEM DHIMS II- ADDRESSING THEHEALTH INFORMATION GAPS THE EXPERIENCE OF THE GHANA HEALTH SERVICE Dr. Frank Nyonator,

Outline of presentation• HMIS Challenges

• ICT Solutions

• Requirements and Security

• Innovation

• Lessons learnt

• Conclusion

Page 3: DISTRICT HEALTH INFORMATION MANAGEMENT SYSTEM DHIMS II- ADDRESSING THEHEALTH INFORMATION GAPS THE EXPERIENCE OF THE GHANA HEALTH SERVICE Dr. Frank Nyonator,

HIMS Challenges• Obtaining routine service data (USEFUL DATA) from all

health facilities across Ghana has been the single most immediate challenge of the health sector

• USEFUL DATA for health managers at all levels for planning, budgeting and decision-making has not been timely or complete.

• Difficulty in tracking both reporting and non-reporting facilities

• Greater challenge for monitoring and evaluation activities of the sector.

• This culminates in the slow response of GHS in addressing potential health emergencies and epidemics and planning based on estimates.

Page 4: DISTRICT HEALTH INFORMATION MANAGEMENT SYSTEM DHIMS II- ADDRESSING THEHEALTH INFORMATION GAPS THE EXPERIENCE OF THE GHANA HEALTH SERVICE Dr. Frank Nyonator,

ICT Solution

• GHS Collaborated with the University of Oslo developed a software called the District Health Information Management System (DHIMS2)

• DHIMS2 is a comprehensive HMIS solution for the reporting and analysis needs of district health administrations and health facilities at every level.

It’s been designed to

• Provide a comprehensive HMIS solution based on data warehousing principles and a modular structure which can easily be customized to the needs of different health systems - national, regions, districts, and facilities

• DHIMS2 is centralized, which enables easy, online updates and deployment of the application.

Page 5: DISTRICT HEALTH INFORMATION MANAGEMENT SYSTEM DHIMS II- ADDRESSING THEHEALTH INFORMATION GAPS THE EXPERIENCE OF THE GHANA HEALTH SERVICE Dr. Frank Nyonator,

ICT Solution-Accessibility

• DHIMS2 is accessible in all 170 (216) districts and is being used by health facilities and district health directorates to collect, collate, transmit and analyze routine health service data.

• All staff in District Health Directorates and health facilities with the required capacity for DHIMS2 management has been registered as secure users on the DHIMS2 server.

• There are currently 5,563 registered users from government, quasi-government, private and faith-based facilities that are submitting their service report each month.

Page 6: DISTRICT HEALTH INFORMATION MANAGEMENT SYSTEM DHIMS II- ADDRESSING THEHEALTH INFORMATION GAPS THE EXPERIENCE OF THE GHANA HEALTH SERVICE Dr. Frank Nyonator,

Requirement & Security

• The only requirements for the user is to have a web browser installed on a computer and have an Internet connection.

• To access DHIMS2 you do not need any software to be installed on your computer. It works independent of the operating system on your personal computer.

• Data is encrypted , SSL certficate authentication • Requires strict user guide line

Page 7: DISTRICT HEALTH INFORMATION MANAGEMENT SYSTEM DHIMS II- ADDRESSING THEHEALTH INFORMATION GAPS THE EXPERIENCE OF THE GHANA HEALTH SERVICE Dr. Frank Nyonator,

Personalized Dashboard that Managers can track their service data of interest

Page 8: DISTRICT HEALTH INFORMATION MANAGEMENT SYSTEM DHIMS II- ADDRESSING THEHEALTH INFORMATION GAPS THE EXPERIENCE OF THE GHANA HEALTH SERVICE Dr. Frank Nyonator,

Quick reports for managers

Page 9: DISTRICT HEALTH INFORMATION MANAGEMENT SYSTEM DHIMS II- ADDRESSING THEHEALTH INFORMATION GAPS THE EXPERIENCE OF THE GHANA HEALTH SERVICE Dr. Frank Nyonator,

INNOVATION• GHS ensured in-house capacity building

and development of DHIMS2 application .

• All modifications done on the DHIS2 platform to adapt it for GHS use as DHIMS2 were accomplished by our own staff, trained by a TA ‘s from the University Of Oslo.

• We have accomplished a nationwide implementation of a web-based data collation and reporting system involve private, quasi government and government facilities without an initial pilot project.

Page 10: DISTRICT HEALTH INFORMATION MANAGEMENT SYSTEM DHIMS II- ADDRESSING THEHEALTH INFORMATION GAPS THE EXPERIENCE OF THE GHANA HEALTH SERVICE Dr. Frank Nyonator,

Implementation• GHS to date has trained 5 health workers in each

of the 170(216) districts (850 health workers), 180 system administrators across the 10 Regional Health Directorates and all 170(216) District health directorates to support the use of DHIMS2 in collecting and collating health service data.

• Senior Managers at the headquarters level, Regional and district level have also been trained and all now use DHIMS2 to monitor the service utilization and inputs as well as to generate their own reports due to the real time data on DHIMS2

Page 11: DISTRICT HEALTH INFORMATION MANAGEMENT SYSTEM DHIMS II- ADDRESSING THEHEALTH INFORMATION GAPS THE EXPERIENCE OF THE GHANA HEALTH SERVICE Dr. Frank Nyonator,

LESSONS LEARNED

• When routine health service data is visible, easily available and accessible on a common platform for all managers it leads to improvement in Data Quality.

• Dealing with the Human Factor and Change management are the most important challenges to overcome when putting in a technology to address service delivery bottlenecks

Page 12: DISTRICT HEALTH INFORMATION MANAGEMENT SYSTEM DHIMS II- ADDRESSING THEHEALTH INFORMATION GAPS THE EXPERIENCE OF THE GHANA HEALTH SERVICE Dr. Frank Nyonator,

CONCLUSION

• Introducing DHIMS2 into the Health Sector has so far been successful in mitigating the challenges with service data collection and reducing the information transmission bottlenecks and timeliness. .

Page 13: DISTRICT HEALTH INFORMATION MANAGEMENT SYSTEM DHIMS II- ADDRESSING THEHEALTH INFORMATION GAPS THE EXPERIENCE OF THE GHANA HEALTH SERVICE Dr. Frank Nyonator,

Integrated architecture of interoperable systemsIntegrated architecture of interoperable systems and

infrastructures (paper, computers, internet, mobiles telephones

Replicated at each administrative level:•National•Regional•District Data

Warehouse

Logistics MIS

Human Resource Records

Medical Records

Household Tracking

Open LMISiHRIS

Open MRS

Export e summary data

Import e dataDHIS2/NBIT

Register pregnant women and immunization

Monthly summary Reports

Telephone

Data from/to mobilephones

Data capture fromPaper reports

Page 14: DISTRICT HEALTH INFORMATION MANAGEMENT SYSTEM DHIMS II- ADDRESSING THEHEALTH INFORMATION GAPS THE EXPERIENCE OF THE GHANA HEALTH SERVICE Dr. Frank Nyonator,