Diversity Programs at JetBlue Airways GettingHired Advisory Council, March 12, 2013 Gerald Isaac & Deisy Restrepo, People Compliance, JetBlue Airways

Our Discussion

• JetBlue: Who We Are

• Crewmember Resource Groups • Vets in Blue • Disability Awareness

JetBlue: Who We Are

Here at JetBlue we are proud to celebrate the diversity of all our Crewmembers and recognize the strength that our individual viewpoints, experiences, and backgrounds bring to our airline – both internally and in interactions with our Customers.

Crewmember Resource Groups

Crewmember Resource Groups (CRGs) are groups of Crewmembers formed to act as a resource for both the group members as well as JetBlue. These groups serve as an avenue to embrace and encourage different perspectives, thoughts, and ideas.

Crewmember Resource Groups (CRGs) • Crewmember Resource Groups (CRGs) foster:

– Professional Development – JetBlue Success – Recruitment and Retention

• First CRG was JetPride, for LGBT Crewmembers and

their allies. – Coming Soon: Irish American & Female Group

Vets in Blue

At JetBlue, we are committed to supporting service members and veterans transition into the workplace. We are strengthening our efforts to employ and retain members of the military through outreach, networking events, career fairs and mentoring opportunities.

53 veterans hired at JetBlue in the past 12 months

• “Hiring Our Heroes” Career Expo at the USS Intrepid – met with 400+ Veterans – 5 veterans hired

• Hosted first Veterans Career Fair at Long Island City Support Center – 80+ Vets attended

• Joined 100,000 Jobs Mission Coalition

• Launched VetConnect – peer mentoring program connecting a new Veteran Crewmembers

with tenured Veterans at JetBlue – 21 mentors

Vets in Blue

Disability Awareness

Disability Awareness – Respectful Workplace

• Disability in the Workplace – Providing adequate resources for all our Crewmembers is

important and essential to JetBlue

• Serving Customers with Disabilities – Customer Disability Taskforce to generate awareness about the

challenges surrounding air travel for Customers with disabilities.

• Supplier Diversity – Supplier Diversity Program, encouraging our use of high-quality

women-, veteran-, minority- and LGBT-owned businesses. – During the building of Terminal 5 (T5) at JFK , we were

recognized for the use of diverse suppliers.

Disability Awareness – Disability Mentoring Day

• JetBlue participated in its first Disability Mentoring Day in 2012.

– Increase internship and employment opportunities for persons with disabilities. – Counter common stereotypes ascribed to persons with disabilities. – Promote disability as a central part of diversity recruitment for a more inclusive

workforce.

Disability Awareness – Veterans

• Team VetBlue at the Pull for Wounded Warriors

• J31st Annual National Veterans Wheelchair Games

• JetBlue Security team

helps to arrange vacations for injured veterans

• JetBlue has a dedicated “point person” for ADA requests: – In 2012, formal ADA requests have gone up

28% – Annual Crewleader & New Hire trainings

• Salt Lake City Reservations Department offers flexibility for Disabled Crewmembers

Americans with Disabilities Act

THANK YOU!