diy support? 5 key benefits of managed drupal support

8
DIY Support? 5 Reasons You Need a Support Agreement Andy Kucharski @akucharski @prometsource

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Promet Source presentation on why your organization might need Managed Drupal Support.

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Page 1: DIY Support? 5 Key Benefits of Managed Drupal Support

DIY Support? 5 Reasons You Need a Support Agreement

Andy Kucharski

@akucharski

@prometsource

Page 2: DIY Support? 5 Key Benefits of Managed Drupal Support

DIY Support?

Support is as important as development in providing a superior user experience

Can you Do It Yourself?

Ask yourself these questions…

Page 3: DIY Support? 5 Key Benefits of Managed Drupal Support

DIY Support?

1. Can you describe all functionality of your site in terms of your underlying code base?

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Page 4: DIY Support? 5 Key Benefits of Managed Drupal Support

DIY Support?

2. Do you have a proper Dev environment where you can test changes to your site?

Page 5: DIY Support? 5 Key Benefits of Managed Drupal Support

DIY Support?

3. Are you using, and are you comfortable with, source control?

Source: betterexplained.com

Page 6: DIY Support? 5 Key Benefits of Managed Drupal Support

DIY Support?

4. Do you make regular backups of your database?

Page 7: DIY Support? 5 Key Benefits of Managed Drupal Support

DIY Support

Do you have someone who knows, and can respond to server side issues?High load issues?Malicious attacks?Updating PHP?

Page 8: DIY Support? 5 Key Benefits of Managed Drupal Support

DIY Support

Have you answered YES to ALL these questions?

If not, you are a candidate for Drupal managed support

Talk to us!