Do You Sell Refurbished or Pre-Owned Phone?Give Your Customers Peace of Mind

Add 1-Yr extended warranty & accidental damage protection on every phone you sell.

1-Yr Coverage

How It WorksNo Dealer Risk. No Sign-up. Easy as 1-2-3.

Offer Mobilio Protection to every customer, Any phone, any carrier.

Find Mobilio Protection on Vidapay, Incomm, epay, or Emida, then click

and print receipt.

Help customer redeem Mobilio Protection PIN and regester at

mobilioregistration.com

What Do Customers Get?Customers purchase Mobilio Protection for a one time payment of $39.99 at your store.

In case of an accident or malfunction, customers call 844.201.6372 to file a claim. Customers will receive a FREE shipping label via email to send the phone to our facility.

Mobilio will ship the customer a VISA gift card for up to the phone’s replacement value (minus the claim processing fee) or a refurbished replacement phone.

To lookup for phone value, plan & deductible, go to mobilionow.com/plan-lookup

Compare Protection Plans

Features included

1-Yr Accidental Damage coverage

Free 2-way shipping

1- Yr Extended Warranty coverage

Covers refurbished, pre-owned & new phones

30 day money back guarantee

Fair cash out value via Visa gift card

One Time Payment

Claim Processing Fee*

*Also refered to as Deductible

Phones covered

Apple (iPhone 4/4S/5/5C/5S/6/6 Plus)

Samsung (S3/4/5/6, Note 2/3/4)

Apple (iPhone 6S/6S Plus)

Samsung (S6 Edge/S6 Edge Plus, Note 5)

LG (All)

HTC (All)

ZTE (All)

Sony (All)

Huawei (All)

Alcatel (All)

Blackberry (All)

BLU (All)

Kyocera (All)

Maxwest (All)

Nexus 5/5X/6

POSH (All)

Plum (All)

Sky (All)

VeryKool (All)

Frequently Asked Questions

Mobilio Protection provides 1 year of extended warranty and accidental damage on new,refurbished or pre-owned smartphones on any carrier. There is no loss or theft coverage.

To request free marketing POP materials, go to mobilionow.com and click on “RequestMarketing POP” to receive posters, table tents, and brochures.

Customers can purchase Mobilio Protection at anytime. Mobilio Protection covers new, used,and refurbished phones regardless of when the phone was purchased or activated.

Claims may be fulfilled via reimbursement or with a reconditioned equipment at eSecuritel’ssole discretion. The reimbursement will be the device market value of the claimed device atthe time eSecuritel receives the unlocked and damaged device less the processing fee andany applicable taxes. Any reconditioned equipment will be of like kind and quality, if the exactmake, model, and/or color is not available.

Coverage starts 30 days after the date of purchase and lasts for 12 months. If a customer’sphone or device is accidentally damaged or malfunctions, the customer can file a claim. Thecustomer must file the claim within 30 days of the incident.

All program costs, charges, and fees are subject to applicable tax.

Customers may receive a refund according to applicable law by calling 888-588-4101 or bylogging into “My Account” at mobilioregistration.com.

eSecuritel is a proud subsidiary of Brightstar Corp. Since 2011, eSecuritel provides deviceprotection programs for millions of subscribers.

What does the program cover?

How can I get marketing materials for my store?

When can customers purchase Mobilio Protection?

What will customers receive for an approved claim?

When can customers file claims?

Are there taxes?

How do customers cancel their protection plan?

Who is eSecuirtel?

888.488.8283 l mobilionow.com