kolhapurcorporation.gov.inkolhapurcorporation.gov.in/pdf/e_gov_project.pdf · document management...
TRANSCRIPT
�������������������� �������������� �������������� �������������� ��
AGENDAAGENDA
� Introduction
� Status before E-governance Project
� Vision of KMC
� Objective of E-governance project
� HCL’s Proposal – H/W, S/W & Technical team
� Operations at CFC
� Training
� Project Delivery Schedule
� Advantages of HCL’s E-Governance Solution
� Advantages of KMC from E-Governance project
Kolhapur Municipal Corporation & Kolhapur Municipal Corporation &
EE--Governance Project Governance Project
Kolhapur – the city of pilgrimage, is well connected by rail, road & air.
The city has historic importance, since 150 B.C. Bakakar, Kadamb, Chaukya, Shedrik, Mourya, Shilahar, Yadav’s from Deogiri ruled this land till 1312. Karna, a Chalukya haired King built temple of goddess Mahalaksmi in 664 BC.
Kolhapur Municipal Corporation (KMC) came into existence on 15-12-72. The city had Administrative power till 16-08-78. During last few years due to the initiative taken by KMC, Kolhapur has undergone a metamorphosis, through transformation from a sleepy old city to the emergence of a happening city.
KMC was formed for improvement of the city & the primary responsibility in Byelaws is Upkeeping & maintenance of civic amenities & the planning authority.
KMC launched its formal E-governance initiatives few years back & computerized some of its activities (Octroi, Birth & Death, City Water Supply, Provident Fund, Property Tax, Payroll & Website).
Recently KMC had initiative for the computerization of entire corporation including all Its department.
HCL was awarded with the prestigious contract to commission, implement the E-governanceProject & maintain the complete set-up for next 10 years.
Status before EStatus before E--Governance ProjectGovernance Project
No Networking on various departments, no centralized database, storage or IT infrastructure.
Communications Networking & IT Infrastructure
6
S/W is running only for billing, no proper integrated solution.
Visual Fox Pro
(Windows based)
Water Supply5
Low-end technology for both S/W & H/W, no linkages with HO & Nakas.
Visual Fox Pro
(Windows based)
General Provident Fund
4
Low-end technology for both S/W & H/W, no linkages with HO & Nakas.
Visual Basic
MS Access
Octroi3
It is done by third party vendor, lacking in report
FoxPro 2.5
(DOS based)
Property Tax2
Low-end technology for both S/W & H/W. The activity on issuance of Birth & Death Certificates to citizen takes more time.
Visual Fox Pro
(Windows based)
Birth & Death1
RemarkBack End & Front End
Department
Name
Sr. No.
As a result, the time taken per transactions are more & citizens are harassed to get their mandatory services.
Vision of KMCVision of KMC
To create the first fully E-Governed Municipal Corporation through
the appropriate use of Information & Communications Technology for
delivering efficient and effective services in a time bound manner to
the citizens of Kolhapur.
In the process, internal systems & procedures will be streamlined
thereby enhancing overall efficiency and transparency in the operations of Kolhapur Municipal Corporation.
Objective of EObjective of E--Governance ProjectGovernance Project
� Interconnecting the entire Kolhapur Municipal Corporation.
� Transform every possible desktop manual transaction to IT enabled.
� Identify & implement various citizen services avenues & also
improvement of the present citizen services.
� Formulate & Strengthen policies & procedures to ensure sustenance
of the E-Governance initiatives.
Interconnecting all KMC departments
- Centralized IT Infrastructure
- Data centre at Main Building
- Creation of 24/7 real time architecture
- Hardware at various locations
- Networking of all the locations
Transform every possible desktop manual transaction to IT enabled
- Critical analysis of existing operations in line with IT enablement
- Carrying of Business Process Reengineering, wherever possible
- Development & Implementation of functional S/W departments catering to
- Various sources of revenue
- Various engineering activities
- City Planning & Development
- Various Health Services
- Administration & Accounts
- Entire Papers & File Management
- Grievances handling
- Various civic services provided to citizens
- Creation of Citizen Services Centers for Time Bound Service Delivery -
- Citizen Facilitation Centers across Kolhapur city
Formulate & Strengthen policies & procedures to ensure sustenance of the e-governance initiatives
- Strengthening the IT department of KMC by training & inculcating
IT management skills
- Training of IT applications to all the officers & staff
- Providing proper hand holding & support to the users at KMC for a continued
usage of IT applications
- Design & implement a strong e-security policy
1. COMPUTER SECTION2. OCTROI DEPARTMENT3. TAX ASSESSMENT AND RECOVERY DEPARTMENT4. LICENCE DEPARTMENT (MARKET AND FOOD)5. FOOD LICENSE6. CITY WATER SUPPLY DEPARTMENT7. ESTATE DEPARTMENT8. OFFICE OF PUBLIC RELATION OFFICER9. ACCOUNTS DEPARTMENT10. AUDIT DEPARTMENT11. LABOUR DEPARTMENT12. GENERAL ADMINISTRATION DEPARTMENT13. GENERAL PROVIDENT FUND DEPARTMENT14. HEALTH – SANITATION DEPARTMENT15. HEALTH – STORES DEPARTMENT16. BIRTH AND DEATH DEPARTMENT
Departments of KMC for Comprehensive Computerization
Departments of KMC for Comprehensive Computerization
17. TOWN PLANNING AND VALUATION DEPARTMENT18. PWD ACCOUNTS DEPARTMENT19. ELECTRIC DEPARTMENT20. GARDEN DEPARTMENT21. WORKSHOP22. PWD PROJECTS AND TRAFFIC DEPARTMENT23. DIVISIONAL OFFICES24. LEGAL DEPARTMENT25. STORES DEPARTMENT26. RECORD DEPARTMENT27. LIBRARY DEPARTMENT28. EDUCATION DEPARTMENT29. FIRE BRIGADE DEPARTMENT30. SUVARNA JAYANTI SHAHARI ROJGAR YOJANA DEPARTMENT31. MUNICIPAL SECRETARY DEPARTMENT32. KOLHAPUR MUNICIPAL TRANSPORT33. HEALTH HOSPITAL
Proposed Technical Architecture Proposed Technical Architecture
Disaster Recovery Disaster Recovery
Pune
High AvailabilityHigh Availability
InternetLoad Balancer
Firewall
App servers
App servers
SAN
Power BackupPower Backup
����������
������ ���������������
Downstream switch 1
Downstream switch 2
Downstream switch 3
Changeover switch
Mains
AC 3 phase
Electrical Earthing
GroundElectrical Earthing
Power Distribution
Network Rack
Generator (s)
ERP applicationsERP applications
Crystal ReporterReporting Tools3
Oracle 10gDatabase2
HR Module – Personal Management Systems, Payroll / GPF/ EPFAccounting Module Tax items – Property tax & vacant site tax, water charges, profession tax, Drainage maintenance charges etc.Non Tax – Lease, New connection, Demand Generation etc.Building Plan approvalLicense Cell – Issue & renewal of Trade licensesBirth / Death registrationSolid Waste Management systemStore & Inventory systemAsset Management – Movable & ImmovableGrievance Re-addressable Monitoring SystemVehicle Management Systems – Spare maintenance / Tracking of vehicle / Vehicle maintenance detailsEngineering – Estimate preparation, Tender receiving, and payment.Document Management System - Website with web portal, Common Tender
ERP Modules
Microsoft Dot Net Web Enabled ERP1
SpecificationItemSl. No.
Hardware (Data Centre)Hardware (Data Centre)
20 X 146GB X 10K RPM FC Drives, 4GB Cache, RAID 10, 3 years Std. Warranty
Hitachi - AMS 2001SAN Box11
DNS server10
VPN server9
Backup server8
Anti virus server7
Active directory server6
Each blade will consist of Dual core CPU with 2 GB RAM, with total of 8 CPUs
HCL
2Crystal report server5
Intel, Dual CPU, 2.6 GHz, 4GB RAM,
HCL1Test & development4
Intel, Dual CPU, 2.6 GHz, 4GB RAM,
HCL2Web server3
Intel, Dual CPU, 2.6 GHz, 4GB RAM,
HCL2Application2
Intel, Dual CPU, 2.6 GHz, 4GB RAM,
HCL2Database1
Server Infrastructure
Approx. ConfigurationBrandQtyFunctionSr. No
Hardware (Data Centre)Hardware (Data Centre)
IPSEc Security has been bundled in Cisco 1841 Router
2IDS/IPS20
Cisco ASA 5520 Cisco ASA2Firewall19
Security Infrastructure
10/100 Mbps Switch – 24 PortsHCL
210/100 Mbps Switch18
8 Ports Gbps SwitchHCL3Gigabit Switch17
RAD ModemHCL5Modem16
Cisco 1841 Cisco 18412Router15
Network Infrastructure
Auto LoaderAuto Loader1Tape Library14
Backup softwareBackbone / Commvault1Backup software13
Backup Infrastructure
Optic Fiber SwitchBrocade switch2SAN Switch12
Storage Infrastructure
Hardware (Data Centre)Hardware (Data Centre)
End Point SecuritySymantec190
Anti virus server licenses for Desktop
29
P4, 512 MB RAM, 15' Monitor, 80GB RAMHCL
3NOC center Desktop28
Desktops
Anti virus for DC serversSymantec7Anti virus for DC servers27
Windows server 2008Microsoft8Windows server 200826
IPSEc Security has been bundled in Cisco 1841 Router
1SSL VPN25
Application Licenses (.Net)Microsoft1Application Licenses (MS.NET)24
Database Licenses Oracle 10gOracle
4Database Licenses Oracle 10g23
Red Hat Linux with ClusterRed Hat Linux4Red Hat Linux with Cluster22
Linux Red Hat Red Hat Linux3Linux Red Hat 21
Licenses (O.S/Data Base/AV)
Hardware (Data Centre Infrastructure)
Hardware (Data Centre Infrastructure)
-Voltas / Carrier / Other Popular
Brands2Air Conditioners4
Cat 5e 10/100 Mbps CableHCL1Network Cabling 3
30 KVAKirloskar / Sriram / Greaves
/Other Popular Brands who provide good service1
Generator2
-In-row self contained cooling
220/230/240V or
380/400/415V8kVA Scalable to 16kVA N+1 Rack-mount
1U, 16A, 208/230V, (12)C13Rack PDU, Basic,
220/230/240V4kVA Power Module,
-Battery Module
Basic, 2U, 32A, 230V, (4) IEC
309-32
Emerson / APC1
Rack PDU Extender,
42 UHCL3Racks
Popular Brands1Access Control System
--1Interiors
-Anchor / Finolex1Electrical Works
-Popular Brands1FM 200 suppression
-Popular Brands1Fire Alarm & Detection
-Popular Brands1Water Leakage System
--1Flooring
1
Approx. ConfigurationBrandQtyItem DescriptionSr.
No
Hardware (Disaster Recovery Centre)
Hardware (Disaster Recovery Centre)
P4, 512 MB RAM, 15' Monitor, 80GB RAMHCL2NOC14
Desktops
Anti virus for DC serversSymantec3Anti virus for DR servers13
.NetMicrosoft1Application Licenses12
Database Licenses Oracle 10gOracle2Database Licenses Oracle 10g11
Linux Red Hat Red Hat
Linux3Linux Red Hat10
Licenses (O.S/ Data Base/ AV)
Cisco ASA 5520Cisco1Firewall9
Cisco 1841 - with 2 WIC Cards (Security
Bundle)Cisco 1Router8
8 Ports Gbps SwitchHCL2Gigabit Switch7
Backup Software & LibraryBackbone /
Commvault 1Back-up Software & Library6
Network Infrastructure
Optic Fiber SwitchBrocade switch2SAN Switch5
20 X 146GB X 10K RPM FC Drives, 4GB
Cache, RAID 10, 3 years Std. Warty Hitachi –
AMS 2001SAN Box4
Storage Infrastructure
Intel, Dual CPU, 2.6 GHz, 4GB RAM, HCL1Web server3
Intel, Dual CPU, 2.6 GHz, 4GB RAM, HCL1Application2
Intel, Dual CPU, 2.6 GHz, 4GB RAM, HCL1Database1
Server Infrastructure
Approx. ConfigurationBrandQtyFunctionSr. No
Hardware (Citizen Facilitation Centers)
Hardware (Citizen Facilitation Centers)
2 KVAEmerson / APC /
Other Popular Brands5UPS
End Point SecuritySymantec20Antivirus
Applications
Cat 5e, 10/100 MbpsTyco AMP / Avaya5Cabling
10UCash Safe - Branded5Cash Safe
6 UWall Mount Rack5Wall Mount Rack
8 Ports , 10/100 MpsHCL5Switch
Network & Safe
-TVS / HP / Other Popular Brands
20Printer
P4, 512 MB RAM, 15' Monitor, 80GB RAM
HCL20Desktops
Approx. ConfigurationBrand QtyFunctionSr. No
Operations at CFCOperations at CFC
- HCL will commission & operate the “MUNICIPAL CORPORATION ENTERPRISE SERVICES
CENTRES" (MCESC)” The required infrastructure along with manpower will be provided by
HCL.
- HCL will do all the transactions required by the citizens including collection of payment
against various transactions.
- HCL will get payment on per transaction basis as per actual no. of chargeable transactions.
- HCL will deposit collection of a day to KMC’s Bank Account where KMC has given
instruction to Bank to transfer HCL’s share to HCL’s Bank Account.
- Due verification of violation of service level agreement at any time during a transaction will be
carried out by Chief Auditor on a weekly basis & penalty if any will be deducted accordingly.
- All the required back-office operations will be done by KMC.
- HCL will provide required FM support including H/W & S/W support for back-office support.
- HCL will provide required training to KMC persons.
Commercial TermsCommercial Terms
153.00Year Ten (14-05-17 to 13-05-18)10
139.00Year Nine (14-05-16 to 13-05-17)9
127.00Year Eight (14-05-15 to 13-05-16)8
115.00Year Seven (14-05-14 to 13-05-15)7
105.00Year Six (14-05-13 to 13-05-14)6
95.00.Year Five (14-05-12 to 13-05-13)5
87.00Year Four (14-05-11 to 13-05-12)4
79.00Year Three (14-05-10 to 13-05-11)3
72.00Year Two (14-05-09 to 13-05-10)2
65.00Year One (14-05-08 to 13-05-09)1
Charges per transaction in Rs.
YearSr. No.
The transactions can be of different varieties, out of which only 99 types are defined as chargeable transactions for HCL among which few are free services from KMC to the citizens & others are chargeable by KMC to the citizens.
The existing charges are in the range of Rs.1.00 to Rs.500.00 - however KMC is planning to revise the same for betterment of services to the citizens.
E-governance Project TeamE-governance Project Team
No.Role & ResponsibilitiesNo. Role & Responsibilities
1Chief Database Administrator5Programmer
1Chief Network Engineer9Software Development Team
1Chief System Support Administrator
1Account Manager
1Chief Software Administrator / Designer
1Program / Project Manager
In addition to these the Infrastructure team & operators will be deployed for installation, commissioning & operating the CFC & providing the required solution.
KMC will deploy Project Management Consultant who will act as SPOC from KMC side.
Steering CommitteeSteering Committee
Members-7. Any two esteemed professionals / academician in the relevant field as appointed by Commissioner
Members-6. Three representatives of HCL
Member-5. Team Leader, HCL
Member-4. Chief Accountant
Member-3. Chief Auditor
Member-2. Deputy Commissioner
Chairman-1. Commissioner
Steering Committee is formed for effective implementation of the project and for betterment of services to be provided . The steering committee would compulsory meet once in 6 months or more frequently to review the decide on the required changes, alterations and amendments / modifications / deletion to the agreement signed between KMC & HCL .
Training to KMC employees
The User level Training for the Application Software shall contain following Points:
� Standard features of the Application Software
� Systems Menus and various options
� Data Entry Forms and Features
� Masters and Transactions of Forms
� System Login & Change of Passwords
� Error Messages and handling of operational errors
� Operational and MIS Reports
Project Delivery Schedule
1Computer Section – Website12.
1Fire Brigade Department11.
1Library Department10.
1Town Planning and Valuation Department9.
1Birth & Death Department8.
1Health – Sanitation Department7.
1Account Department6.
1Estate Department5.
1City Water Supply Department4.
1Food License3.
1License Department (Market & Food)2.
1Tax Assessment and Recovery Department1.
D + 60 daysERP Design and DevelopmentVII.
D + 30 daysSubmission of Final SRSVI.
D + 27 daysModification and improvement in the Draft SRSV.
D + 20 daysSubmission of Draft SRS IV.
D + 19 daysSystem Requirement Study (SRS)III.
DSigning the AgreementII.
Receipt of LOI / POI.
ActivityCompletion Date
PriorityActivitySl. no
2PWD project and Traffic department23.
2Workshop22.
2Garden Department21.
2Electric Department20.
2PWD Account Department19.
2GPF Department18.
2Labor Department17.
2General Administration Department16.
2Health – Stores Department15.
2Health – Hospital14.
2Kolhapur Municipal Transport13.
D + 120 daysERP Design and DevelopmentXII.
D + 90 daysERP CommissioningXI
D + 89 daysERP Finalization & TrainingX
D + 70 daysERP DemoIX
D + 65 daysERP TestingVIII
Project Delivery Schedule
During the
Project Period
ERP Support and MaintenanceXXIII
D + 240 daysDocumentationXXII
D + 210 daysERP CommissioningXXI
D + 209 daysERP Finalization and Training XX
D + 190 daysERP DemoXIX
D + 185 daysERP TestingXVIII
3Octroi Department33.
3Record Department32.
3Office of Public Relation Officer31.
3Audit Department30.
3Municipal Secretary Department29.
3SJSRY Department28.
3Legal Department27.
3Education Department26
3Stores Department25.
3Divisional Offices24.
D + 180 daysERP Design and DevelopmentXVII.
D + 150 daysERP CommissioningXVI
D + 149 daysERP Finalization and Training XV
D + 130 daysERP DemoXIV
D + 125 daysERP TestingXIII
Project Delivery Schedule
Integration with GIS
� The contract of GIS project is awarded to M/s. NIIT-GIS Limited.
� NIIT-GIS Limited will use the GIS technology to monitor & control various civic
management issues.
� HCL will facilitate to integrate the ERP solution & data attributes with GIS data.
Advantages of HCL’s E-governance Solution
� Comprehensive handling of Public Management System
� Fully compliant with Industry Standards
� Highly flexible (parameterized)
� User-autonomy solution capability
� Built-in electronic workflow
� Platform and database independent
� On-line real time processing
� Drill down facilities
� True 24 x 7 operations
� Automation of time consuming paper based activities
� Choice of Delivery channels
� Low Deployment time
Advantages of KMC from E-governance project
� Availability of Single Window services to citizens.
� Increase in efficiency and productivity of KMC.
� Single and integrated view of KMC information system across all centers.
� Timely & reliable management information relating to KMC administration for
effective decision making.
� Standards-based approach to enable integration with other related applications.
