[document title] notice version control author review/expiry · version control version no. date...
TRANSCRIPT
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Version Control
Version No. Date Type of Changes Owner/ Author
Date of Review/Expiry
The information contained in this document is not to be used for any purpose other than the purposes for which this document isfurnished by GENPACT, nor is this document (in whole or in part) to be reproduced or furnished to third parties or made public withoutthe prior express written permission of GENPACT.
[Document Title]
NOTICE
Classification: Genpact Internal
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® 2017 Copyright Genpact. All Rights Reserved.
Sanjay Srivastava, Chief Digital Officer, Genpact
Putting AI to work:Lessons learned
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3 ® 2017 Copyright Genpact. All Rights Reserved.
Agenda
• Defining AI for the enterprise
• Putting AI to work – our lessons learnt
• A practical approach we are using
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4 ® 2017 Copyright Genpact. All Rights Reserved.
Reasoning Interaction
Learning
Defining AI in the enterpriseand separating it from intelligent automation
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5 ® 2017 Copyright Genpact. All Rights Reserved.
Domain knowledge is key to AI
Reasoning Interaction
Learning
Distillation
Goal Directedness
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6 ® 2017 Copyright Genpact. All Rights Reserved.
Three business models for AI in the enterprise
Optimize
operations
Transform value
proposition
Create
compelling
journeys
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7 ® 2017 Copyright Genpact. All Rights Reserved.
AI: Optimizing operations
1.
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8 ® 2017 Copyright Genpact. All Rights Reserved.
AI: Creating compelling journeys
2.
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9 ® 2017 Copyright Genpact. All Rights Reserved.
Transform value proposition:wealth management
AI: Transforming value propositions
3.
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10 ® 2017 Copyright Genpact. All Rights Reserved.
Genpact is on a large digital transformation journey
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11 ® 2017 Copyright Genpact. All Rights Reserved.
Making AI work:1. Gearing for two-speed
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12 ® 2017 Copyright Genpact. All Rights Reserved.
Making AI work:2. Driving governance
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13 ® 2017 Copyright Genpact. All Rights Reserved.
Making AI work:3. People matter
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14 ® 2017 Copyright Genpact. All Rights Reserved.
Three keys to enterprise adoption:
ModularityIntegrationGovernance
Genpact Cora
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15 ® 2017 Copyright Genpact. All Rights Reserved.
Summary• Get started now• Approach AI as a board-level strategy• Get governance right
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16 ® 2017 Copyright Genpact. All Rights Reserved.
“Transformation isn’t about improving. It’s about rethinking.”
Malcolm Gladwell
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Thank youe: [email protected]