does your company have a first second strategy?... · ads in a mobile feed environment get...

38
DOES YOUR COMPANY HAVE A FIRST SECOND STRATEGY? @tschauff #Firstsecondstrategy Thais Schauff VP of Operations LATAM, MMA @shapethefuturelatam

Upload: others

Post on 21-Jul-2020

0 views

Category:

Documents


0 download

TRANSCRIPT

Page 1: DOES YOUR COMPANY HAVE A FIRST SECOND STRATEGY?... · Ads in a mobile feed environment get attention faster and trigger stronger cognition compared to desktop. 20 Chart shows percentage

DOES YOUR COMPANY HAVE A FIRST SECOND

STRATEGY?

@tschauff#Firstsecondstrategy

Thais SchauffVP of Operations LATAM, MMA

@shapethefuturelatam

Page 2: DOES YOUR COMPANY HAVE A FIRST SECOND STRATEGY?... · Ads in a mobile feed environment get attention faster and trigger stronger cognition compared to desktop. 20 Chart shows percentage

What neuroscience tells us about

exposure time, attention and

Opportunity to see

Page 3: DOES YOUR COMPANY HAVE A FIRST SECOND STRATEGY?... · Ads in a mobile feed environment get attention faster and trigger stronger cognition compared to desktop. 20 Chart shows percentage

3

1.Context2.Key Findings3.Examples

Agenda

Page 4: DOES YOUR COMPANY HAVE A FIRST SECOND STRATEGY?... · Ads in a mobile feed environment get attention faster and trigger stronger cognition compared to desktop. 20 Chart shows percentage
Page 5: DOES YOUR COMPANY HAVE A FIRST SECOND STRATEGY?... · Ads in a mobile feed environment get attention faster and trigger stronger cognition compared to desktop. 20 Chart shows percentage
Page 6: DOES YOUR COMPANY HAVE A FIRST SECOND STRATEGY?... · Ads in a mobile feed environment get attention faster and trigger stronger cognition compared to desktop. 20 Chart shows percentage

6

CHANGE – TIME – ADVERTISING

TV – MOBILE PHONE

SCROOLING AND THINGS FLYING BY IN FRONT OF OUR EYES

Page 7: DOES YOUR COMPANY HAVE A FIRST SECOND STRATEGY?... · Ads in a mobile feed environment get attention faster and trigger stronger cognition compared to desktop. 20 Chart shows percentage

7

Advertisements are now so numerous that they are very negligently perused

Samuel Johnson

Page 8: DOES YOUR COMPANY HAVE A FIRST SECOND STRATEGY?... · Ads in a mobile feed environment get attention faster and trigger stronger cognition compared to desktop. 20 Chart shows percentage

EXPOSURE TIME

ATTENTION IMPACT

8

Page 9: DOES YOUR COMPANY HAVE A FIRST SECOND STRATEGY?... · Ads in a mobile feed environment get attention faster and trigger stronger cognition compared to desktop. 20 Chart shows percentage

9

Page 10: DOES YOUR COMPANY HAVE A FIRST SECOND STRATEGY?... · Ads in a mobile feed environment get attention faster and trigger stronger cognition compared to desktop. 20 Chart shows percentage

Our research focuses on the first 3 seconds

10

IN SCOPE: How much time does an ad need to

stay on the screen to trigger ATTENTION & COGNITION?

OUT OF SCOPE:What makes an ad “work? What is the role of exposure time on EFFECTIVENESS?

Phase 1 Phase 2

Page 11: DOES YOUR COMPANY HAVE A FIRST SECOND STRATEGY?... · Ads in a mobile feed environment get attention faster and trigger stronger cognition compared to desktop. 20 Chart shows percentage

How we measured attention and cognitive processing

12

COGNITIVE LOAD (CL)Are consumers processing the information given? Are they

experiencing information overload and stress?

MOTIVATION /EMOTIONAL RESPONSE (FAI)

Do consumers display interest and desire? Are they motivated

to approach or avoid?

PERCENTAGE of ADS SEENWhat percentage of ads are

consumers seeing?

ATTENTION

COGNITIVE PROCESSING

Page 12: DOES YOUR COMPANY HAVE A FIRST SECOND STRATEGY?... · Ads in a mobile feed environment get attention faster and trigger stronger cognition compared to desktop. 20 Chart shows percentage

16

Page 13: DOES YOUR COMPANY HAVE A FIRST SECOND STRATEGY?... · Ads in a mobile feed environment get attention faster and trigger stronger cognition compared to desktop. 20 Chart shows percentage

17

The human brain needs less than ½ second to engage with mobile advertising & trigger a reaction.

1. Cognition is FAST

17

Page 14: DOES YOUR COMPANY HAVE A FIRST SECOND STRATEGY?... · Ads in a mobile feed environment get attention faster and trigger stronger cognition compared to desktop. 20 Chart shows percentage

Cognition is fast

18

Chart shows percentage of participants who have a minimum of 60ms (3 gaze points) at the ad that they were exposed to. All ads were shown to the same number of participants at each speed.

Total Exposure time * = significant at p<0.05

Chart shows the percentage of Ads who have shown a significant lift in cognitive load compared to the control group at the given speed.

More than 67% are already seen at 0.4 seconds

Two third of ads are cognitively recognized at 0.4 seconds

5%25%

67%

84%

85%88%

89% 92% 93%

0

200

400

600

800

1000

1200

1400

1600

1800

2000

2200

2400

2600

2800

3000

3200

29%

42%67%

67%

71% 96%

96%100% 100%

0

200

400

600

800

1000

1200

1400

1600

1800

2000

2200

2400

2600

2800

3000

3200

MOBILE

*

*

**

* *

*

*

Attention Cognitive Load

Page 15: DOES YOUR COMPANY HAVE A FIRST SECOND STRATEGY?... · Ads in a mobile feed environment get attention faster and trigger stronger cognition compared to desktop. 20 Chart shows percentage

19

Ads in a mobile feed environment get attention faster and trigger stronger cognition, compared to desktop.

2. Time is RELATIVE

19

Page 16: DOES YOUR COMPANY HAVE A FIRST SECOND STRATEGY?... · Ads in a mobile feed environment get attention faster and trigger stronger cognition compared to desktop. 20 Chart shows percentage

29%

42%

67% 67%71%

96%96% 100% 100%

22%30%

52%52%57%

57%57% 61% 65%

0

200

400

600

800

1000

1200

1400

1600

1800

2000

2200

2400

2600

2800

3000

3200

Total Exposure time

Ads in a mobile feed environment get attention faster and trigger stronger cognition compared to desktop.

20

Chart shows percentage of participants who have a minimum of 60ms (3 gaze points) at the ad that they were exposed to. All ads were shown to the same number of participants at each speed.

Chart shows the percentage of Ads who have shown a significant lift in cognitive load compared to the control group at the given speed.

About 60% of desktop ad exposures are seen at 2-3 seconds

Mobile shows stronger cognitive processing compared to desktop

DESKTOP

*

* = significant at p<0.05

25%

67%84% 85%

88%

89% 92% 93%

12%

30%44%

48% 50%62% 58%

0

200

400

600

800

1000

1200

1400

1600

1800

2000

2200

2400

2600

2800

3000

3200

*

**

* * * * *** *

*

Attention Cognitive Load

MOBILE

Page 17: DOES YOUR COMPANY HAVE A FIRST SECOND STRATEGY?... · Ads in a mobile feed environment get attention faster and trigger stronger cognition compared to desktop. 20 Chart shows percentage

21

Cognitive process is accelerated for known brands.

3. Our Brain is faster on Branding

21

Page 18: DOES YOUR COMPANY HAVE A FIRST SECOND STRATEGY?... · Ads in a mobile feed environment get attention faster and trigger stronger cognition compared to desktop. 20 Chart shows percentage

40%50% 50% 50%

90%90% 100%

100%

43%

79% 79%86%

100%100% 100%

100%

0

200

400

600

800

1000

1200

1400

1600

1800

2000

2200

2400

2600

2800

3000

3200

* **

Cognitive Load

“Well known” brands convert attention to a stronger emotional and cognitive response

22

NO DIFFERENCE in terms of when ads get attention

But, well know brands have a much stronger emotional and cognitive process

24%

68%

83% 84%88%90% 92% 94%

25%

66%

84%85% 88%

89% 92% 93%

0

200

400

600

800

1000

1200

1400

1600

1800

2000

2200

2400

2600

2800

3000

3200

Known Brand Less known Brand

20%

20%

20%30%

50% 50%

70%

80%

57% 57% 64%64%64%

64% 71%

71%

0

200

400

600

800

1000

1200

1400

1600

1800

2000

2200

2400

2600

2800

3000

3200

* * *

Motivation

Attention

* = significant at p<0.05*

Page 19: DOES YOUR COMPANY HAVE A FIRST SECOND STRATEGY?... · Ads in a mobile feed environment get attention faster and trigger stronger cognition compared to desktop. 20 Chart shows percentage

23

Video ads create emotional response earlier than static, in under a second.

4. Motion drives emotion

23

Page 20: DOES YOUR COMPANY HAVE A FIRST SECOND STRATEGY?... · Ads in a mobile feed environment get attention faster and trigger stronger cognition compared to desktop. 20 Chart shows percentage

Video Ad Static Ad

Video ads generate stronger emotional response, earlier

24

25%

65%

83% 84%88%89% 91% 93%

24%

69%

84%86%89% 89% 93% 94%

0

200

400

600

800

1000

1200

1400

1600

1800

2000

2200

2400

2600

2800

3000

3200

*

* = significant at p<0.05*

25%25%33% 42% 50% 50% 58%

67%

58% 58%58%

58%67%

67% 83% 83%

0

200

400

600

800

1000

1200

1400

1600

1800

2000

2200

2400

2600

2800

3000

3200

**

Motivation

Attention

50%67% 67%

75%

100%100% 100% 100%

33%67%

67% 67%

92%92% 100% 100%

0

200

400

600

800

1000

1200

1400

1600

1800

2000

2200

2400

2600

2800

3000

3200

Cognitive Load

Video ads get similar levels of attentions to static

Video ads show greater emotional recognition vs static

Page 21: DOES YOUR COMPANY HAVE A FIRST SECOND STRATEGY?... · Ads in a mobile feed environment get attention faster and trigger stronger cognition compared to desktop. 20 Chart shows percentage

25

Weak ads are processed faster and create negative responses in less than a second.

5. Weak ads work fast fail faster

25

Page 22: DOES YOUR COMPANY HAVE A FIRST SECOND STRATEGY?... · Ads in a mobile feed environment get attention faster and trigger stronger cognition compared to desktop. 20 Chart shows percentage

26

-45 -45 -45 -45-55 -55

-64 -64

9 918 18

-100

-80

-60

-40

-20

0

20

40

100 200 400 700 1000 1250 1500 2000 3000

Low performance

Negative Positive

100 200 400 700 1000 1250 1500 2000 3000

Low performing* ads create negative motivation early on

Page 23: DOES YOUR COMPANY HAVE A FIRST SECOND STRATEGY?... · Ads in a mobile feed environment get attention faster and trigger stronger cognition compared to desktop. 20 Chart shows percentage

“The Trouble is we think we have

time” Buddha

27

Page 24: DOES YOUR COMPANY HAVE A FIRST SECOND STRATEGY?... · Ads in a mobile feed environment get attention faster and trigger stronger cognition compared to desktop. 20 Chart shows percentage

North America

Page 25: DOES YOUR COMPANY HAVE A FIRST SECOND STRATEGY?... · Ads in a mobile feed environment get attention faster and trigger stronger cognition compared to desktop. 20 Chart shows percentage

29

Overstimulation Selective attention

Page 26: DOES YOUR COMPANY HAVE A FIRST SECOND STRATEGY?... · Ads in a mobile feed environment get attention faster and trigger stronger cognition compared to desktop. 20 Chart shows percentage
Page 27: DOES YOUR COMPANY HAVE A FIRST SECOND STRATEGY?... · Ads in a mobile feed environment get attention faster and trigger stronger cognition compared to desktop. 20 Chart shows percentage

A blur can trigger an emotion

31

From initial attention to emotional

response

During this phase, ads are seen mostly as a blur, but can trigger

emotional responses due to color and composition.

COLORS matter:RED love and passion

GREENlife and health

10-100ms

Page 28: DOES YOUR COMPANY HAVE A FIRST SECOND STRATEGY?... · Ads in a mobile feed environment get attention faster and trigger stronger cognition compared to desktop. 20 Chart shows percentage

Visual elements will determine stopping power

33

Overall: MORE contrast and density is better, but there are trade-offs

Contrast

Angles

Color composition

Picture density

min MAX

Page 29: DOES YOUR COMPANY HAVE A FIRST SECOND STRATEGY?... · Ads in a mobile feed environment get attention faster and trigger stronger cognition compared to desktop. 20 Chart shows percentage

Work with Complexity

34

Complexity: LOW17%

Item complexity

Platform complexity

Page 30: DOES YOUR COMPANY HAVE A FIRST SECOND STRATEGY?... · Ads in a mobile feed environment get attention faster and trigger stronger cognition compared to desktop. 20 Chart shows percentage

Motion drives emotion

36

Attracted more attention

Page 31: DOES YOUR COMPANY HAVE A FIRST SECOND STRATEGY?... · Ads in a mobile feed environment get attention faster and trigger stronger cognition compared to desktop. 20 Chart shows percentage

Show people as an attention grabber

37

Attracted more attention

Page 32: DOES YOUR COMPANY HAVE A FIRST SECOND STRATEGY?... · Ads in a mobile feed environment get attention faster and trigger stronger cognition compared to desktop. 20 Chart shows percentage

Even “gaze direction” matters

38

DIRECTINGattention

DEMANDING attention

Page 33: DOES YOUR COMPANY HAVE A FIRST SECOND STRATEGY?... · Ads in a mobile feed environment get attention faster and trigger stronger cognition compared to desktop. 20 Chart shows percentage

DIRECTING attention

DEMANDING attention

Even gaze direction matters

39

Page 34: DOES YOUR COMPANY HAVE A FIRST SECOND STRATEGY?... · Ads in a mobile feed environment get attention faster and trigger stronger cognition compared to desktop. 20 Chart shows percentage

40

SHORT WINDOW – 1 SECONDPEOPLE WILL MAKE A DECISION

Page 35: DOES YOUR COMPANY HAVE A FIRST SECOND STRATEGY?... · Ads in a mobile feed environment get attention faster and trigger stronger cognition compared to desktop. 20 Chart shows percentage

41

How are we:

ü Using colors?

ü Using contrast and angles?

ü Using motion?

ü Making the first frames of a video count?

STRATEGYCreative Checklist

Are we:

ü “Pretesting” for visual salience and complexity?

ü Adjusting for platform complexity?

ü Adjusting for brand familiarity?

ü Triggering primary needs?

ü Triggering social needs?

Page 36: DOES YOUR COMPANY HAVE A FIRST SECOND STRATEGY?... · Ads in a mobile feed environment get attention faster and trigger stronger cognition compared to desktop. 20 Chart shows percentage

Le

42

EVERYTHING HAS CHANGED.

WE HAVE TO CHANDE OUR METHODS.

Page 37: DOES YOUR COMPANY HAVE A FIRST SECOND STRATEGY?... · Ads in a mobile feed environment get attention faster and trigger stronger cognition compared to desktop. 20 Chart shows percentage

43

WHAT ABOUT YOU?

Page 38: DOES YOUR COMPANY HAVE A FIRST SECOND STRATEGY?... · Ads in a mobile feed environment get attention faster and trigger stronger cognition compared to desktop. 20 Chart shows percentage

THANK YOUhttps://www.mmaglobal.com/cognition

44