doing and managing knowledge work, jim mcgee
DESCRIPTION
Jim McGee's Traction User Group 2010 opening keynote, Oct 13 2010, Newport RI. For TUG2010 slides, agenda and more information see www.TractionSoftware.comTRANSCRIPT
Jim McGeeNew Shoreham Consulting www.newshorehamconsulting.com www.mcgeesmusings.net [email protected]
TUG 2010Doing and Managing Knowledge Work
The most valuable asset of a 21st century institution will be its knowledge workers and their productivity
Peter Drucker (1909-2005)
Individual
Social
CAD drawing
Calendar
Contract Conversation
Instant message
Mindmap Napkin sketch
Spreadsheet
Story
Whiteboard diagram
Knowledge “Stuff”
Structure
WikiNotebook
File Directory
Shared Drive RSS FeedBlog
Book DatabaseIntranet
Knowledge “Containers”
Individual
Social
Annual Report
Block diagram
Blog Blog post
Blueprint
Book
Bookmark Business card
CAD drawing Calendar
Group Calendar
Case study
Catalog
Concept map
Contract Conversation
Course
Database query
Dialog map
Encyclopedia
Equation
Graph
Instant message
Interview notes
Library
Mindmap
Napkin sketch
Note
Org chart
Outline
Performance review
Phone call
Phone directory
PowerPoint presentation
Press release
Proposal
Regression model
Resume
Rolodex
RSS feed
Search results
Speech
Spreadsheet
Story
Syllabus
Term sheet
Tweet
Voice mail
Webpage Work plan
Whiteboard diagram
YouTube video
Knowledge “Stuff”
Structure
Notebook Binder
File DirectoryFile Folder
Shared DriveDVDThumbdriveDaytimer
Blackberry
RSS FeedBlogWiki
Book eBook DatabaseKnowledge “Containers”Intranet Data
Warehouse
You can observe a lot just by watching
Yogi Berra
Individual
Social
Annual Report
Block diagram
Blog Blog post
Blueprint
Book
Bookmark Business card
CAD drawing Calendar
Group Calendar
Case study
Catalog
Concept map
Contract Conversation
Course
Database query
Dialog map
Encyclopedia
Equation
Graph
Instant message
Interview notes
Library
Mindmap
Napkin sketch
Note
Org chart
Outline
Performance review
Phone call
Phone directory
PowerPoint presentation
Press release
Proposal
Regression model
Resume
Rolodex
RSS feed
Search results
Speech
Spreadsheet
Story
Syllabus
Term sheet
Tweet
Voice mail
Webpage Work plan
Whiteboard diagram
YouTube video
Knowledge “Stuff”
Structure
Notebook Binder
File DirectoryFile Folder
Shared DriveDVDThumbdriveDaytimer
Blackberry
RSS FeedBlogWiki
Book eBook DatabaseKnowledge “Containers”Intranet Data
Warehouse
Tools perspective
Web browser PowerPoint ExcelMindmaps Blogs
Individual
Social
Annual Report
Block diagram
Blog Blog post
Blueprint
Book
Bookmark Business card
CAD drawing Calendar
Group Calendar
Case study
Catalog
Concept map
Contract Conversation
Course
Database query
Dialog map
Encyclopedia
Equation
Graph
Instant message
Interview notes
Library
Mindmap
Napkin sketch
Note
Org chart
Outline
Performance review
Phone call
Phone directory
PowerPoint presentation
Press release
Proposal
Regression model
Resume
Rolodex
RSS feed
Search results
Speech
Spreadsheet
Story
Syllabus
Term sheet
Tweet
Voice mail
Webpage Work plan
Whiteboard diagram
YouTube video
Knowledge “Stuff”
Structure
Notebook Binder
File DirectoryFile Folder
Shared DriveDVDThumbdriveDaytimer
Blackberry
RSS FeedBlogWiki
Book eBook DatabaseKnowledge “Containers”Intranet Data
Warehouse
Making knowledge work observableHygieneFile namesTimestampsStandard MetadataVersion Control
ContextualizingNarrating WorkDigital PortfoliosIssue/Opportunity Threads
Tagging/MetadataUser generated taggingControlled vocabulariesDirectoriesSocial Networks – InternalSocial Networks – External
Point of view is worth 80 IQ pointsAlan Kay
PEBKAC
Individual
Social
Annual Report
Block diagram
Blog Blog post
Blueprint
Book
Bookmark Business card
CAD drawing Calendar
Group Calendar
Case study
Catalog
Concept map
Contract Conversation
Course
Database query
Dialog map
Encyclopedia
Equation
Graph
Instant message
Interview notes
Library
Mindmap
Napkin sketch
Note
Org chart
Outline
Performance review
Phone call
Phone directory
PowerPoint presentation
Press release
Proposal
Regression model
Resume
Rolodex
RSS feed
Search results
Speech
Spreadsheet
Story
Syllabus
Term sheet
Tweet
Voice mail
Webpage Work plan
Whiteboard diagram
YouTube video
Knowledge “Stuff”
Structure
Notebook Binder
File DirectoryFile Folder
Shared DriveDVDThumbdriveDaytimer
Blackberry
RSS FeedBlogWiki
Book eBook DatabaseKnowledge “Containers”Intranet Data
Warehouse
Del
iver
able
s
Wor
king
Pape
rs
Idea
s &
Not
ions
BetterMentalModels
Old habitsGaming the systemManagementOrganizational boundaries
Individual
Social
Annual Report
Block diagram
Blog Blog post
Blueprint
Book
Bookmark Business card
CAD drawing Calendar
Group Calendar
Case study
Catalog
Concept map
Contract Conversation
Course
Database query
Dialog map
Encyclopedia
Equation
Graph
Instant message
Interview notes
Library
Mindmap
Napkin sketch
Note
Org chart
Outline
Performance review
Phone call
Phone directory
PowerPoint presentation
Press release
Proposal
Regression model
Resume
Rolodex
RSS feed
Search results
Speech
Spreadsheet
Story
Syllabus
Term sheet
Tweet
Voice mail
Webpage Work plan
Whiteboard diagram
YouTube video
Knowledge “Stuff”
Structure
Notebook Binder
File DirectoryFile Folder
Shared DriveDVDThumbdriveDaytimer
Blackberry
RSS FeedBlogWiki
Book eBook DatabaseKnowledge “Containers”Intranet Data
Warehouse
Making knowledge work observableHygieneFile namesTimestampsStandard MetadataVersion Control
ContextualizingNarrating WorkDigital PortfoliosIssue/Opportunity Threads
Tagging/MetadataUser generated taggingControlled vocabulariesDirectoriesSocial Networks – InternalSocial Networks – External
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