Customer case:Doka

The Doka Group is one of the world’s leading companies for developing, manufacturing

and distributing modern system formwork technology. Doka has more than 160 sales

and logistics facilities in over 70 countries and around 6000 employees worldwide,

with headquarters situated in Austria. Doka use Pagero’s services to send e-invoices

in Sweden, Norway, Denmark, Finland, Austria and Italy, so far. By using Pagero’s

services, they have been able to fulfill all legal requirements in Europe, while also

saving money, the environment and meeting customer requests for e-invoicing.

Doka aims to send e-invoices across the globe with Pagero

Customer case

Customer case:Doka

One service provider - worldwide

Doka fi rst started with Pagero e-invoicing in Finland

in 2013. One year later, they needed to fi nd a solution

for e-invoicing in Sweden, as a very important Swedish

customer, Skanska, had requested it. After a thorough

evaluation process and based on their experiences from

Finland, Doka decided to employ Pagero as their service

provider across Scandinavia and in Austria. In 2015, they

also decided to expand to Italy, with more countries

following soon.

“What we wanted was a service provider that we can use

all over the world, starting with the European market. As

we were among the fi rst in our branch of global players to

transition to e-invoicing, we had more freedom to choose

which service provider we want to use. Pagero meets

our requirements perfectly, and we believe that they are

a company we can keep expanding with throughout the

world as the market develops,” says Helmut Stritzinger,

Head of Development, Commercial Offi ce Management,

Doka.

“We are not interested in having several service providers

in various countries; we only want one partner that can

manage all our invoices across the world. We want to

build up only one standardized interface between our

ERP system and our service provider, and to connect all

our customers and legal entities in all countries. This is

the challenge of our service provider. This is also why we

chose Pagero, and so far they have been able to fulfi ll all

legal requirements and challenges we have encountered.

Our plan is to obtain a global outbound e-invoice fl ow,

before we move on to inbound e-invoicing with Pagero

somewhere in the future,” says Mr. Stritzinger.

“We are not interested in having several service providers in various countries; we only want one partner

that can manage all our invoices across the world.”

Services Outbound e-invoicing via Pagero FTP

Multi-company support

Customer case:Doka

“The eff ect that Pagero’s services has had to our company

group is fi rstly to strengthen the relation with our

customers. The second eff ect is strengthening the process

of our invoice handling and to reduce costs. We have been

able to reduce printing costs, postal costs and handling

time, and therefore we can focus on our core business

even better now. Sending invoices is not our business, and

now our staff can concentrate on what we specialize in

and let Pagero handle that part,” Mr. Stritzinger explains.

New customer requests every week

“Our main motivation for transitioning to e-invoicing was

our customers. By sending e-invoices, we create a win-win

situation, where we can off er a simpler invoice handling

process to our customers which saves time and costs for

both parties. We are receiving new customer requests

every week, so the market is defi nitely expanding. The

various legal requirements that exist in Europe helps

push e-invoicing forward, and I think that in the next

4-5 years, many more countries will have followed,”

says Mr. Stritzinger.

Strengthened customer relations

“Pagero’s value added service Multi Company Support

was also attractive to us because it makes it possible for

selected users to log into every country’s account. This

provides better control of our e-invoice transactions in the

various countries, all provided in the same platform. We can

regularly check our e-fl ow and read messages, which is very

helpful when sending e-invoices across several countries.”

“We have been able to reduce printing costs,

postal costs and handling time, and therefore we can focus on our core business

even better now.”

Customer case:Doka

Environmental responsibilty

“Our Swedish branch is still a premium supplier of

framework for Skanska, as e-invoicing is a major criteria

for all suppliers. Skanska makes up a big portion of

our yearly turnover in Sweden, and it was important to

fi nd a suitable solution quickly in order to fulfi ll their

requirements,” Mr. Stritzinger says.

“In Sweden for example, we are sending more than one

third of our invoices electronically. Our rental invoices

sometimes consist of between 100-250 pages per invoice.

One printed invoice of this size costs us around 8 Euro

and with Pagero it costs around 1.50 Euro including costs

of processing and everything else, so it is safe to say that

we save money with Pagero’s services. Not to mention

the environmental aspect as well, where we can reduce

our CO2 emissions by reducing transports and reduce the

consumption of paper each year by sending our invoices

electronically,” Mr. Stritzinger says.

“It is of huge importance to Doka to have good long-term

relationships with our business partners, and this is also

our goal with Pagero. Pagero is a young company and

they are heading in exactly the right direction. We feel

that we have chosen a service provider that can meet our

requirements, and we can absolutely recommend Pagero

and their services!” Mr. Stritzinger says.

Helmut Stritzinger, Doka

“It is safe to say that

we save money with

Pagero’s services!”

Financial system:Microsoft Axapta

Yearly turnover:1,092 million Euro

Employees:6000 worldwide

Yearly turnover:1,092 million Euro

Customer case:Doka

Pagero off ers e-order and e-invoice services that help businesses to streamline operations throughout the entire order-to-pay process. Our services are delivered in

the cloud via our network Pagero Online. The services are independent of ERP system, industry and transaction volume and suit all types of businesses. Pagero has

about 120 employees with headquarters in Gothenburg, Sweden. We also have local sales offi ces in Stockholm, Oslo, Helsinki, Brighton, Dublin and Dubai. Over 40

developers in our R&D team constantly work with developing our services enabling our customers to get the maximum benefi t from their investment. Over 15 000

customers in 50 countries benefi t from our services. Through our roaming agreements, they reach over 750 000 companies and organisations worldwide. Find out

more about how we can help your business at www.pagero.com

1. Save money: from 8 Euro down to 1.50 Euro per rental

invoice (150-200 pp.)

2. Make signifi cant time savings by reducing manual

handling of invoices.

3. Save trees by reducing paper consumption.

4. Reduce CO2 emissions by reducing transports.

5. Obtain a high volume of e-invoices, with new customer

requests every week.

6. Increase customer satisfaction by off ering e-invoicing.

7. Fulfi ll all legal/tax requirements in all countries.

8. Use only one service provider with global reach to

manage all e-invoices.

9. Increase control and security of invoices.

10. Send electronic invoices in six European countries,

so far.

With Pagero, Doka has successfully been able to:

About DokaThe Doka group is a family business, and is one of the

world’s leading formwork experts. Their expertise lies in

supporting and guiding construction companies through

all phases of a project – from formwork planning to its

reliable implementation on site. In this way, Doka assist their

customers to build even better, safer and more effi ciently.

The company group’s headquarters are situated in Austria,

with more than 160 sales and logistics facilities in over 70

countries. Doka has around 6000 employees worldwide,

with a yearly turnover of 1,092 million Euro.

Customer:Doka

Location:Worldwide

Sector: Industrial