dominating social media

19
Dominating Social Media What Every CEO Needs to Know About Marketing Online Copyright 2012. Sneeze It, LLC. All Rights Reserved. No part of this publicaBon may be reproduced or transmiDed in any form or by any means, electronic or mechanical, including photocopy, recording, email, prinBng or any informaBon storage and retrieval system, without permission in wriBng from David Steel. Requests for permission to make copies of any part of this publicaBon should be emailed to: David Steel, Sneeze It, LLC. [email protected] Friday, January 4, 13

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Getting customers to call you back is totally different the customers calling you.

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Page 1: Dominating social media

Dominating Social MediaWhat Every CEO Needs to Know About Marketing Online

Copyright  2012.  Sneeze  It,  LLC.  All  Rights  Reserved.  No  part  of  this  publicaBon  may  be  reproduced  or  transmiDed  in  any  form  or  by  any  means,  electronic  or  mechanical,  including  photocopy,  recording,  email,  prinBng  or  any  informaBon  storage  and  retrieval  system,  without  permission  in  wriBng  from  David  Steel.  Requests  for  permission  to  make  copies  of  any  part  of  this  publicaBon  should  be  emailed  to:  David  Steel,  Sneeze  It,  LLC.  [email protected]

Friday, January 4, 13

Page 2: Dominating social media

• Customers Relinquish Their Anonymity

• Customers Accept Your Calls

• Customers Call You

Almost Dangerous

Dangerous

Dominating

Copyright  2012.  Sneeze  It,  LLC.  All  Rights  Reserved.  No  part  of  this  publicaBon  may  be  reproduced  or  transmiDed  in  any  form  or  by  any  means,  electronic  or  mechanical,  including  photocopy,  recording,  email,  prinBng  or  any  informaBon  storage  and  retrieval  system,  without  permission  in  wriBng  from  David  Steel.  Requests  for  permission  to  make  copies  of  any  part  of  this  publicaBon  should  be  emailed  to:  David  Steel,  Sneeze  It,  LLC.  [email protected]

Friday, January 4, 13

Page 3: Dominating social media

WEB 2.0

Copyright  2012.  Sneeze  It,  LLC.  All  Rights  Reserved.  No  part  of  this  publicaBon  may  be  reproduced  or  transmiDed  in  any  form  or  by  any  means,  electronic  or  mechanical,  including  photocopy,  recording,  email,  prinBng  or  any  informaBon  storage  and  retrieval  system,  without  permission  in  wriBng  from  David  Steel.  Requests  for  permission  to  make  copies  of  any  part  of  this  publicaBon  should  be  emailed  to:  David  Steel,  Sneeze  It,  LLC.  [email protected]

Friday, January 4, 13

Page 4: Dominating social media

Relinquish Anonymity

Copyright  2012.  Sneeze  It,  LLC.  All  Rights  Reserved.  No  part  of  this  publicaBon  may  be  reproduced  or  transmiDed  in  any  form  or  by  any  means,  electronic  or  mechanical,  including  photocopy,  recording,  email,  prinBng  or  any  informaBon  storage  and  retrieval  system,  without  permission  in  wriBng  from  David  Steel.  Requests  for  permission  to  make  copies  of  any  part  of  this  publicaBon  should  be  emailed  to:  David  Steel,  Sneeze  It,  LLC.  [email protected]

Friday, January 4, 13

Page 5: Dominating social media

1926 First Movie With Sound

1939 First Color

Movie

1975

1987

1993

1999

2006

2010Chapter 11

2009Streaming

MoviesContentCopyright  2012.  Sneeze  It,  LLC.  All  Rights  Reserved.  No  part  of  this  publicaBon  may  be  reproduced  or  transmiDed  in  any  form  or  by  any  means,  electronic  or  mechanical,  including  photocopy,  recording,  email,  prinBng  or  any  informaBon  storage  and  retrieval  system,  without  permission  in  wriBng  from  David  Steel.  Requests  for  permission  to  make  copies  of  any  part  of  this  publicaBon  should  be  emailed  to:  David  Steel,  Sneeze  It,  LLC.  [email protected]

Friday, January 4, 13

Page 6: Dominating social media

@email1966

BBS1978

ARPANET1969

USENET1969

Internet1992

2003 2004 2005

2006

20112010

1999

Communication

Smart Modem1981

Copyright  2012.  Sneeze  It,  LLC.  All  Rights  Reserved.  No  part  of  this  publicaBon  may  be  reproduced  or  transmiDed  in  any  form  or  by  any  means,  electronic  or  mechanical,  including  photocopy,  recording,  email,  prinBng  or  any  informaBon  storage  and  retrieval  system,  without  permission  in  wriBng  from  David  Steel.  Requests  for  permission  to  make  copies  of  any  part  of  this  publicaBon  should  be  emailed  to:  David  Steel,  Sneeze  It,  LLC.  [email protected]

Friday, January 4, 13

Page 7: Dominating social media

Content is

KING

Copyright  2012.  Sneeze  It,  LLC.  All  Rights  Reserved.  No  part  of  this  publicaBon  may  be  reproduced  or  transmiDed  in  any  form  or  by  any  means,  electronic  or  mechanical,  including  photocopy,  recording,  email,  prinBng  or  any  informaBon  storage  and  retrieval  system,  without  permission  in  wriBng  from  David  Steel.  Requests  for  permission  to  make  copies  of  any  part  of  this  publicaBon  should  be  emailed  to:  David  Steel,  Sneeze  It,  LLC.  [email protected]

Friday, January 4, 13

Page 8: Dominating social media

Concept 1: Locating Customers Online

Locate Customers

Copyright  2012.  Sneeze  It,  LLC.  All  Rights  Reserved.  No  part  of  this  publicaBon  may  be  reproduced  or  transmiDed  in  any  form  or  by  any  means,  electronic  or  mechanical,  including  photocopy,  recording,  email,  prinBng  or  any  informaBon  storage  and  retrieval  system,  without  permission  in  wriBng  from  David  Steel.  Requests  for  permission  to  make  copies  of  any  part  of  this  publicaBon  should  be  emailed  to:  David  Steel,  Sneeze  It,  LLC.  [email protected]

Friday, January 4, 13

Page 9: Dominating social media

Who are you looking for?

Copyright  2012.  Sneeze  It,  LLC.  All  Rights  Reserved.  No  part  of  this  publicaBon  may  be  reproduced  or  transmiDed  in  any  form  or  by  any  means,  electronic  or  mechanical,  including  photocopy,  recording,  email,  prinBng  or  any  informaBon  storage  and  retrieval  system,  without  permission  in  wriBng  from  David  Steel.  Requests  for  permission  to  make  copies  of  any  part  of  this  publicaBon  should  be  emailed  to:  David  Steel,  Sneeze  It,  LLC.  [email protected]

Friday, January 4, 13

Page 10: Dominating social media

Copyright  2012.  Sneeze  It,  LLC.  All  Rights  Reserved.  No  part  of  this  publicaBon  may  be  reproduced  or  transmiDed  in  any  form  or  by  any  means,  electronic  or  mechanical,  including  photocopy,  recording,  email,  prinBng  or  any  informaBon  storage  and  retrieval  system,  without  permission  in  wriBng  from  David  Steel.  Requests  for  permission  to  make  copies  of  any  part  of  this  publicaBon  should  be  emailed  to:  David  Steel,  Sneeze  It,  LLC.  [email protected]

Friday, January 4, 13

Page 11: Dominating social media

Copyright  2012.  Sneeze  It,  LLC.  All  Rights  Reserved.  No  part  of  this  publicaBon  may  be  reproduced  or  transmiDed  in  any  form  or  by  any  means,  electronic  or  mechanical,  including  photocopy,  recording,  email,  prinBng  or  any  informaBon  storage  and  retrieval  system,  without  permission  in  wriBng  from  David  Steel.  Requests  for  permission  to  make  copies  of  any  part  of  this  publicaBon  should  be  emailed  to:  David  Steel,  Sneeze  It,  LLC.  [email protected]

Friday, January 4, 13

Page 12: Dominating social media

Copyright  2012.  Sneeze  It,  LLC.  All  Rights  Reserved.  No  part  of  this  publicaBon  may  be  reproduced  or  transmiDed  in  any  form  or  by  any  means,  electronic  or  mechanical,  including  photocopy,  recording,  email,  prinBng  or  any  informaBon  storage  and  retrieval  system,  without  permission  in  wriBng  from  David  Steel.  Requests  for  permission  to  make  copies  of  any  part  of  this  publicaBon  should  be  emailed  to:  David  Steel,  Sneeze  It,  LLC.  [email protected]

Friday, January 4, 13

Page 13: Dominating social media

Copyright  2012.  Sneeze  It,  LLC.  All  Rights  Reserved.  No  part  of  this  publicaBon  may  be  reproduced  or  transmiDed  in  any  form  or  by  any  means,  electronic  or  mechanical,  including  photocopy,  recording,  email,  prinBng  or  any  informaBon  storage  and  retrieval  system,  without  permission  in  wriBng  from  David  Steel.  Requests  for  permission  to  make  copies  of  any  part  of  this  publicaBon  should  be  emailed  to:  David  Steel,  Sneeze  It,  LLC.  [email protected]

Friday, January 4, 13

Page 14: Dominating social media

3 Traits of Domination

Specific Customer

Specific Content

Specific Destination

Copyright  2012.  Sneeze  It,  LLC.  All  Rights  Reserved.  No  part  of  this  publicaBon  may  be  reproduced  or  transmiDed  in  any  form  or  by  any  means,  electronic  or  mechanical,  including  photocopy,  recording,  email,  prinBng  or  any  informaBon  storage  and  retrieval  system,  without  permission  in  wriBng  from  David  Steel.  Requests  for  permission  to  make  copies  of  any  part  of  this  publicaBon  should  be  emailed  to:  David  Steel,  Sneeze  It,  LLC.  [email protected]

Friday, January 4, 13

Page 15: Dominating social media

Transactional Selling

Consultative Selling

Copyright  2012.  Sneeze  It,  LLC.  All  Rights  Reserved.  No  part  of  this  publicaBon  may  be  reproduced  or  transmiDed  in  any  form  or  by  any  means,  electronic  or  mechanical,  including  photocopy,  recording,  email,  prinBng  or  any  informaBon  storage  and  retrieval  system,  without  permission  in  wriBng  from  David  Steel.  Requests  for  permission  to  make  copies  of  any  part  of  this  publicaBon  should  be  emailed  to:  David  Steel,  Sneeze  It,  LLC.  [email protected]

Friday, January 4, 13

Page 16: Dominating social media

Copyright  2012.  Sneeze  It,  LLC.  All  Rights  Reserved.  No  part  of  this  publicaBon  may  be  reproduced  or  transmiDed  in  any  form  or  by  any  means,  electronic  or  mechanical,  including  photocopy,  recording,  email,  prinBng  or  any  informaBon  storage  and  retrieval  system,  without  permission  in  wriBng  from  David  Steel.  Requests  for  permission  to  make  copies  of  any  part  of  this  publicaBon  should  be  emailed  to:  David  Steel,  Sneeze  It,  LLC.  [email protected]

Friday, January 4, 13

Page 17: Dominating social media

Next Steps

• Build Trust with Great Content

• Let us Help You Locate Your Customers

• Engage Your Customers with Social Media

• Put Together a Strategic Customer Acquisition Plan

Copyright  2012.  Sneeze  It,  LLC.  All  Rights  Reserved.  No  part  of  this  publicaBon  may  be  reproduced  or  transmiDed  in  any  form  or  by  any  means,  electronic  or  mechanical,  including  photocopy,  recording,  email,  prinBng  or  any  informaBon  storage  and  retrieval  system,  without  permission  in  wriBng  from  David  Steel.  Requests  for  permission  to  make  copies  of  any  part  of  this  publicaBon  should  be  emailed  to:  David  Steel,  Sneeze  It,  LLC.  [email protected]

Friday, January 4, 13

Page 18: Dominating social media

DominateCustomers Will Call You

Copyright  2012.  Sneeze  It,  LLC.  All  Rights  Reserved.  No  part  of  this  publicaBon  may  be  reproduced  or  transmiDed  in  any  form  or  by  any  means,  electronic  or  mechanical,  including  photocopy,  recording,  email,  prinBng  or  any  informaBon  storage  and  retrieval  system,  without  permission  in  wriBng  from  David  Steel.  Requests  for  permission  to  make  copies  of  any  part  of  this  publicaBon  should  be  emailed  to:  David  Steel,  Sneeze  It,  LLC.  [email protected]

Friday, January 4, 13

Page 19: Dominating social media

David [email protected]/YPOIsrael

Copyright  2012.  Sneeze  It,  LLC.  All  Rights  Reserved.  No  part  of  this  publicaBon  may  be  reproduced  or  transmiDed  in  any  form  or  by  any  means,  electronic  or  mechanical,  including  photocopy,  recording,  email,  prinBng  or  any  informaBon  storage  and  retrieval  system,  without  permission  in  wriBng  from  David  Steel.  Requests  for  permission  to  make  copies  of  any  part  of  this  publicaBon  should  be  emailed  to:  David  Steel,  Sneeze  It,  LLC.  [email protected]

Friday, January 4, 13