done right! presentation long
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Done Right! 2011 Marketing Plan
1. Our History
2. Our Vision
3. Done Right!
4. What is Done Right!
5. 2011 Initiatives
Table of Contents
LendingTree : continuing to evolve, innovate, and grow
Launches brand advertising campaign, “When Banks Compete
You Win®””
LendingTree’s IPO
Enters short form business with acquisition of GetSmart.com
LendingTree acquired by
IAC
Acquisition of Home Loan
Center
Tree.com spun out from IAC
Acquisition of iNest (builder network)
Launch of RealEstate.com
REALTORS®
Enters Real Estate business with acquisition of
Broker Network
Acquisition of JustThrive.com, DoneRight and LeadRelevance
Founded by Doug Lebda in 1996 to empower consumers with choice, competition and convenience Launch of new
ad campaign “You to the
Rescue” and re‐launch of
LendingTree.com site with the loan coach suite
of tools
3
1998 1999 2000 2001 2002 2003 2004 2005 2006 2007 2008 2009 2010
Launch of Tree.com
site Summer
2010
Introduces website www.Lendingtree.com
To empower consumers to make the smartest decisions
at the most critical times in their lives.
To empower partners to build enduring
and meaningful businesses..
Corporate Vision
Variety and depth of relevant content
Quotes and information
Freedom from fear of information being sold 100 times
A Trusted Brand
CONSUMERS
Financial Decisions
Health Decisions
Home Service Decisions
Expand our reach and relevance across new verticals
Other Involved Decisions
Loans
Professional Services
Home Services
• Online• Offline• Search
• Affiliate• Affinity• Email
• Direct Mail• Public
Relations
• Social Media
Products
Channels
We will continue to drive the business with our multi‐dimensional marketing engine
Key Brands
Consumer Loans
MoneyRight®
REALTORS®House Watch
Credit Cards
LR4 Life & Guarantee
LB4U Lock
Home Services
Insurance
Education Auto
Done Right! and the Home Services Vertical
Who is Done Right!
Performance –based marketing that provides an outstanding ROI.
High Quality Leads
Direct 1:1 phone calls from homeowners.
Calls from homeowners that are seeking “value and quality”
A “Best Of” clutter‐free environment representing a short list of quality professionals
Exclusive Calls
Done Right! is a marketing partner with the experience and expertise needed for success
Quality leads are delivered in a constantly changing multi‐media environment.
2011 Initiatives
Website
Pro Pages
Online Marketing
Landing Pages
Advertising
Hot Transfers
National Expansion
New Website—Launched January 2011
New Features Include:
Featured Home Pro
Online Form
Toolbox
Pro Pages
New Pro Pages—Launched January 2011
New Features Include:
New Reports
Account Details
Leads Report
Lead Summary Report
Account Summary Report
Profile Management
Online Marketing—Landing Pages
Consumers originating from a landing page are sent to a call center for verification before being hot transferred to one of our home pros.
Offline & Online Marketing‐Advertising
Traffic to be driven via a number of channels
Book Drop
SEO/SEM
Email leveraging of the brand equity and customer database from other Tree properties
Cross‐selling of traffic from other Tree verticals
Spreading of media buying across multiple verticals enabling segmented pricing options
Social Media
Direct Response Advertising
High profile Display (Yahoo homepage, MSN, AOL)
13
Hot Transfers
Exclusive Leads
Consumer interest, category, location verified by Call Center
Consumer Available to talk at time of transfer.
Generated from online marketing (forms and call campaigns)
National Expansion
Migrate from Print Markets to National Distribution
Maintain Print in Current Markets (San Diego, Los Angeles, Denver, Orange County, Houston, Chicago, Dallas/Ft. worth)
Expand online marketing efforts nationally.