DONNA M. BRADLEY76383 Timbercreek Blvd., Yulee, FL 32097

Cell: 229-733-9988dbradley254@hotmail.com

EXECUTIVE PROFILEEnergetic, resourceful and accomplished administrative professional with over 20 years of extensive office operationsand personnel organization expertise. Skillful and dedicated Assistant with extensive experience in the coordination,planning and support of daily operational and administrative functions in a highly confidential environment.

SKILL HIGHLIGHTSHuman resources management Meeting planningProcedure development Strong interpersonal skillsExceptional time management skills Dedicated team playerSelf-directed Advanced MS Office Suite knowledge

CORE ACCOMPLISHMENTSSuccessfully planned and executed meetings, lunches and special events for groups of 500 employees. Developed andimplemented company's payroll, benefits and leave policies and forms to streamline workflow between all departments.Instrumental in the software application conversion from PCGenesis to McAleer and spearheaded the training foradministrative personnel system wide.

PROFESSIONAL EXPERIENCEOMNI AMELIA ISLAND PLANTATION

Amelia Island, FL.Hospitality Professional 05/2015 to Current

Assist guests with any special requests during their visits.Recommend top dining and entertainment options for guests within the hotel and surrounding area.Provided prompt, efficient, friendly, and quality service at all times.Assist bartenders in maintaining adequate supplies and beer for the bar and extended service area.Promote positive customer and associate relations through courtesy, service and professional appearance.

INDEPENDENT AGENTFL

Insurance Agent/Broker 12/2013 to CurrentSeek out new clients and develop clientele by networking to find new customers and generate lists of prospectiveclients.Process applications, payments, corrections, endorsements and cancellations.Present and clearly explained insurance policy options to clients based on their needs and goals.Research coverage and premium options and supplied clients with the best coverage available.

N & L WEALTH BUILDERS, INCFernandina, FL

Administrative Assistant 12/2014 to 12/2015Researched and resolved collections and billing disputes with tact and efficiency.Handled telephone inquiries and set appointments.Prepared and processed insurance applications.Ensured exceptional client service and quality product offerings.

NEW BEGINNING VENDING SERVICESTifton, GA

Business Manager/Owner 10/2010 to 12/2014Maximized company revenue by determining goods to be sold and set prices based on forecasts of customerdemand.Managed the movement of goods into and out of client locations.Managed all financial aspects of the business including collections, quarterly taxes, deposits and income taxpreparation.Managed the day-to-day tactical and long-term strategic activities within the business.Reduced and controlled expenses by improving resource allocation.Leveraged knowledge of customers preferences to successfully market products.

UNITED AMERICAN INSURANCE COMPANYValdosta, GA

Field Representative 04/2008 to 08/2008Sold various types of insurance policies to individuals on behalf of insurance company including, disability, life,cancer, critical illness and Medicare supplements.Called on policyholders to deliver and explain policy, to analyze insurance program and suggest additions orchanges, or to change beneficiaries.Called warm leads each week to expand client base.

WORTH COUNTY BOARD OF EDUCATIONSylvester, GA

Benefits Coordinator 09/2002 to 04/2008Mediated between benefits providers and employees. Answered employee questions regarding benefits andleave and resolved any issues.Designed, evaluated and modified benefits policies to ensure that programs were current, competitive and incompliance with legal requirements.Planned and conducted new employee orientations and open enrollment for 500 plus to foster positive attitudetoward organizational objectives.Administered, directed and reviewed employee benefit programs: included tracking leave time, such as vacation,personal and sick leave, Family and Medical Leave and maintained personnel files.Reviewed information to detect and reconcile payroll and benefits discrepancies.Designed new employee packages that were distributed during orientation or by mail.Ran queries and reports through the company specific system McAleer, a school system software application.Effectively trained secretaries and supervisors on McAleer software applications.

EDUCATIONINSURANCE LICENSES 2013State of Florida, FL215-Life Insurance -including Variable Annuity & Health-Resident License # W164053

THEOLOGY 2012Southwest Georgia Theological Seminary, Sylvester, GAAssociate of Theology

ACCOUNTING TECHNICIAN AND COMPUTER PROGRAMMINGMeadows College of Business, Albany, GABusiness College Diplomas