donna menke student services coordinator university of nebraska-lincoln
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Online AdvisingDonna Menke
Student Services CoordinatorUniversity of Nebraska-Lincoln
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Online Advising Models F2F online information Students access online information Electronic advising sessions Online forms and electronic contact
Magna Publications, Inc. (2004) Online Academic Advising. Academic Leader 20(11) 6.
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Online Services Course Schedule Advisor contact information Course Management System Portal with access to:
• Financial Aid• Student Account• Personal Information• Degree Audit/Transcript• Registration• Grades• Marketplace
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Advisng Site
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Other Models? Facebook – or other social networking
Second Life
AdvisorTrac
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Challenges of Online Advising
Managing technology Keeping systems simple Have plan for when technology fails Training of staff and students Working collaboratively Realize technology is a support tool
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Implementing Online Advising
Focus Redesign vs. automating existing
process Involve staff and students Technology should enhance what you
do Consistent, accurate, comprehensive
information Reliable infrastructure Find appropriate organizational
structure Retain the human touch
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Things to consider Who do we serve and what do they do? What services do we provide them? How do we know we are doing a good
job? What is the best way to provide
services? What it best way to organize?
Kramer, G. (2002) Online Advising. EDUCAUSE Center for Applied Research