double glazing quotes 5 things you need to know

15
5 Things You Need To Know About Double Glazing Quotes

Upload: zenith-home

Post on 19-Jul-2015

115 views

Category:

Documents


0 download

TRANSCRIPT

Page 1: Double glazing quotes 5 things you need to know

5 Things You Need To Know About

Double Glazing Quotes

Page 2: Double glazing quotes 5 things you need to know

Double Glazing Quotes

• Every double glazing company is different. At Zenith we use a fast full home survey to ensure you get the best price we can offer!

Page 3: Double glazing quotes 5 things you need to know

To Validate A Double Glazing Quote A

Home Survey Is Used• This is done to make sure you have pricing for the

windows you want & to make sure there are no hidden surprises.

• A surveyor will make a home visit to assess the area pre-manufacture and installation

Page 4: Double glazing quotes 5 things you need to know

Who Will Survey My Home?

• Your surveyor will come from the Job Worth Doing Team. (www.jobworthdoing.co.uk)

• Job Worth Doing are Trustmark registered. www.trustmark.org.uk

• This means your surveyor must comply with high standards in addition to the ISO 9001 accreditation held by the company.

Page 5: Double glazing quotes 5 things you need to know

Your Double Glazing Survey Will Have 5

StepsStep 1 - Pre-survey

• You don’t need to do much pre-survey, if access to the window is awkward then removing curtains may help.

• We often tell customers that if they can remove the curtains this would be helpful however not essential as our team can do this at the appointment on request.

• They will also clean up the area and move back any heavy furniture after your product has been installed satisfactorily.

Page 6: Double glazing quotes 5 things you need to know

Step 2 - Feasibility

• This means double checking your choice of windows from the double glazing quote to ensure you will get the result & look you desire.

• They will take this information from the purchase order that the sales agent left with you.

• The Surveyor will make notes of the requested window styles and also any amendments should these not be feasible.

• This will be discussed in detail with you and if any adjustments are required, these will be noted and agreed by you.

Page 7: Double glazing quotes 5 things you need to know

If Your First Choice Of Windows Isn’t

Feasible…• Don’t panic! Your Surveyor will be able to explain why

and talk through alternative options – Though the need to do this is very rare.

• Surveyors are not sales people, their priority is to make sure the installation team can deliver a first class fit and that the A-rated double glazing is optimised to save you money on bills.

Page 8: Double glazing quotes 5 things you need to know

Double Glazing Window Styles

The image above shows the three main window styles, standard casement, equal sight-line casement and tilt & turn. They will also show the different opening methods.

Page 9: Double glazing quotes 5 things you need to know

Step 3 – Physical Check

• The surveyor will then do a physical check of your property.

• It will involve measuring the window frame to ensure that we can produce a window to suit your requirements.

• They will check the physicalcondition of the window aperture,to see if any remedial works arerequired.

Page 10: Double glazing quotes 5 things you need to know

Step 4 – Identify any existing issues

• This will involve the surveyor assessing the exterior region of the window frame to note if there is any existing damage to the surrounding wall or window frame.

Page 11: Double glazing quotes 5 things you need to know

Step 5 – Risk Assessment

• A risk assessment will be carried out by the surveyor.

• He will identify if traditional scaffolding is required or if we can use our mobile access system.

• He will also determine if thereare any planning restrictions onthe property or if it is within aconservation area.

• This is done to see if any thirdparty authorisation is requiredbefore the work can take place.

Page 12: Double glazing quotes 5 things you need to know

Technical Survey Report

• A copy of the completed technical survey report will be left with you and will confirm any amendments that have taken place to the original order.

• The surveyor will keep you informed of any changes that might be required and will inform you if any change in price is also required – prior to the manufacture and installation commencing.

Page 13: Double glazing quotes 5 things you need to know

Technical Survey Report

• If there are pricing changes, our sales agent will discuss these with you and variation of Customer Purchase Order will be raised for you to sign.

• If there are no changes to the price we will then go ahead with the manufacture and installation of your products.

Page 14: Double glazing quotes 5 things you need to know

Conclusion

• These are the 5 main things you need to know about your double glazing quotation & home survey.

• Pre-Survey – What you need to do before your survey takes place.

• Feasibility – Can your product be delivered?

• Physical check – Checking the physical condition of your property & taking measurements.

• Identify existing issues – Any pre-existing damage is noted.

• Risk assessment – Will determine what equipment is required.

Page 15: Double glazing quotes 5 things you need to know

Want more information?

• If you have any questions or would like further information please visit us at: http://www.zenithhome.co.uk/

• Or telephone us on: 0800 1143061