douglas white, carnegie uk trust #rluk14

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Carnegie Library Lab Douglas White, Head of Advocacy 1

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Page 1: Douglas White, Carnegie UK Trust #RLUK14

Carnegie Library LabDouglas White, Head of Advocacy

1

Page 2: Douglas White, Carnegie UK Trust #RLUK14

Library associal hubTackling isolationservices for older people, homeless people, disabled peopleoutreach to prisons and care homesoutreach to disadvantaged familiesservices for linguistic minoritiesservices for people suffering domestic abuseLibrary as community hubinformation about servicesaccess to public servicesPromoting environmental awarenessinformation about recyclinginformation about volunteeringPromoting healthinformation about health and health servicesbooks as therapyprovide community health services in safe environmentpartnerships with voluntary sector in libraryConnecting citizensinformation about local and national issuesspace for public meetingslegal services in the libraryLibrary ascultural centrePromoting literatureauthor talks and book groupsbook festivalswriters in residencesupport for self-publishingCreative spacesmaker spaces3D printersmedia workshopsLocal history resourceaccess to family and local history materiallearning sessions on local and family historylocal people contributing to resourcesLibrary as cinemafilm clubs in librariesDVDs to hireMaking musicaccess to CDs and sheet musicyoung people making musicrhythm and rhyme for early yearslibrary as music venueArt, dance and dramaspace for exhibitions, plays and danceclasses and workshopsLibrary aslearning hubSupporting literacyreading for pleasureSummer Reading Challengebreakfast clubs for hostel dwellerssupport for dyslexiaEnglish languagelanguage coursesEarly years and school agebooks for babieshomework supportDigital literacycourses and support for all Lifelong learningfilling the gaps in formal educationsupporting informal learningsignposting to adult learningLibrary aseconomic enablerMaximising incomebenefits information and supportmake the most of your incomeCAB services in librarysmart meter loansEncouraging enterpriseadvice and support for small businessesbusiness resources in librariessupport for social enterpriseproviding co-working spacesmaker spaces in librariesAccess to employmentjob clubssupport for online job applicationsaccess to computers and wifisupporting digital skillsWELLBEINGEDUCATIONSOCIALECONOMICCULTURALThe Carnegie UK Trust works to improve the lives of people throughout the UK and Ireland, by changing minds through influencing policy, and by changing lives through innovative practice and partnership work. The Carnegie UK Trust was established by Scots-American philanthropist Andrew Carnegie in 1913.Speaking Volumes: the impact of public libraries on wellbeingAndrew Carnegie HousePittencrieff Street Dunfermline KY12 8AWTel: +44 (0)1383 721445Fax: +44 (0)1383 749799Email: [email protected] are spaces in which people can be creative, where groups can meet to pursue a shared interestin arts and crafts, or where they can explore new ways of communicating, using new technology, music or other art forms. They can be venues for concerts, exhibitions or performances, attracting new audiences. They support self-expression in places where there are no other options. Their local history collections are at the heart of communities defining themselves.OUTCOMESThrough the kind of activities described in the poster, libraries can help governments achieve their goals of enriching the lives of individuals and communitiesplacing art and culture at the heart of regenerationpromoting the social and economic role of arts and culturecreating a vibrant creative economyLibraries as cultural centresLibraries can inspire people through books and literature, music, film and theatre. Library staff can help people understand and act on information which can make a real difference to their wellbeing – whether that is about their financial situation, their health or about new technology.Governments throughout the UK and Ireland are committed to tackling the things which stop people from reaching their full potential – things like•illiteracy•lack of skills•the digital divide.These problems make it harder for people to make the most of their lives, to find work and to enjoy life. They can also increase inequality, for example when people are not able to make the most of opportunities which are only available online, such as cheaper goods and services or access to public services.OUTCOMESExamples on the poster show how libraries can play a key role in achieving the outcomes which governments are seeking in this area – such ascreating opportunitiestackling disadvantagecreating smarter citizenshelping everyone to reach their potentialmaking opportunity more equalinvesting in the futureimproving skills for employmentThey can do this by encouraging reading for pleasure, introducing young families to books and reading, running English language classes for new citizens, and creating supportive environments for children after school.Libraries supporting learningPublic libraries support learningat all stages of life, offering support for everyone from babies and small children to older people. Libraries can connect communities and change lives. They provide safe spacesin the heart of their communities, and provide many services targeting people who are living on a low income, people who are lonely, unemployed, or elderly, and people with long term medical conditions or disabilities.They can provide a single point of access to a wide range of public services. Mobile libraries can help tackle rural isolation and social exclusion, while services to older people in care homes or to people who are housebound provide important social contact for those people.Libraries can provide information about healthand health services, as well as books on prescription, while they can also be safe spaces for voluntary sector organisations to provide health information and advice.OUTCOMESIn all these ways libraries contribute to government goals of safer and stronger communitiesthriving neighbourhoodsa strong, shared communitytackling poverty and social exclusionlonger, healthier livesreduced health inequalitiestackling disadvantageLibraries can support strong connected communities, providing access to information aboutlocal and national issuesand providing space for public meetings. Libraries at the heart ofstrong communitiesLibraries can be key partners in tackling the problems of social isolation, inequality, disadvantage, fractured communities, and ill health. Libraries helpjobseekersfind opportunities and prepare themselves for interview. They offer courses and digital skills trainingwhich enable people to seek work. They can offer advice and support for the development of small businesses. At the same time, they can help people make the most of the income they have.Libraries will provide essential support for people applying for welfare benefitsin the digital future.OUTCOMES Income and employment are important indicators of wellbeing. Libraries can be key partners in addressing poverty and unemployment, helping governments to achieve their goals of growth and sustainable jobsa wealthier and fairer countryenabling business to create jobscreating sustainable economic growthLibraries promoting economic wellbeingPublic libraries can be agencies for economic wellbeing in their communities. Speaking Volumes:Our analysis of wellbeing shows that there are a number of so-called ‘domains of wellbeing’ which can be measured or monitored to explore the overall levels of individual wellbeing. Many countries use different sets of domains to measure wellbeing, but there is a huge amount of overlap. These are some of the key domains which libraries can have an impact on:The poster inside this leaflet contains many examples of how libraries have an impact on wellbeing. We have grouped the examples into four areas of public policy, showing the potential which exists for public libraries to really make a difference to the wellbeing of their communities. These examples have been selected from a database of examples of good practice which we have drawn together from across the UK and Ireland.You can look at the examples which sit behind the poster on our website at bit.ly/speakingvolsThis material has been drawn together by the Carnegie UK Trust to support all those who are making the case for the potential of public libraries in the 21st century.Public libraries are safe spaces at the heart of our communities, providing completely free access to huge resources of information, knowledge and technology. They have dedicated staff and are well linked with other local services. To respond to the changing needs of the 21st century, libraries are changing and must continue to change. Libraries must be brave, innovative and show how they are doing things which really make a difference to their community. It is also important to sell this story to those who hold the purse strings – to show how in the long term the library service can help save money.The Carnegie UK Trust was set up to promote the wellbeing of the people of the UK and Ireland, and we believe that public libraries have enormous potential to improve wellbeing in four broad areas of public policy: social, economic, cultural and education. The ChallengeThe challenge which public libraries face is to continue to be the kind of places which Andrew Carnegie wanted when he funded libraries•places that give people a chance, a second chance and even a third chance •places that improve the communities they are based in •places that respond to the needs of local people, giving them the opportunity to live fuller lives, make more of what they have, discover new worlds, and aspire to greater thingsDomains of wellbeing incomeemploymenteducation and learninghealthsocial connectionscivic engagement environment

WELLBEINGEDUCATIONSOCIALECONOMICCULTURALCarnegie United Kingdom TrustScottish charity SC 012799 operating in the UK and IrelandIncorporated by Royal Charter 1917

Library associal hubTackling isolationservices for older people, homeless people, disabled peopleoutreach to prisons and care homesoutreach to disadvantaged familiesservices for linguistic minoritiesservices for people suffering domestic abuseLibrary as community hubinformation about servicesaccess to public servicesPromoting environmental awarenessinformation about recyclinginformation about volunteeringPromoting healthinformation about health and health servicesbooks as therapyprovide community health services in safe environmentpartnerships with voluntary sector in libraryConnecting citizensinformation about local and national issuesspace for public meetingslegal services in the libraryLibrary ascultural centrePromoting literatureauthor talks and book groupsbook festivalswriters in residencesupport for self-publishingCreative spacesmaker spaces3D printersmedia workshopsLocal history resourceaccess to family and local history materiallearning sessions on local and family historylocal people contributing to resourcesLibrary as cinemafilm clubs in librariesDVDs to hireMaking musicaccess to CDs and sheet musicyoung people making musicrhythm and rhyme for early yearslibrary as music venueArt, dance and dramaspace for exhibitions, plays and danceclasses and workshopsLibrary aslearning hubSupporting literacyreading for pleasureSummer Reading Challengebreakfast clubs for hostel dwellerssupport for dyslexiaEnglish languagelanguage coursesEarly years and school agebooks for babieshomework supportDigital literacycourses and support for all Lifelong learningfilling the gaps in formal educationsupporting informal learningsignposting to adult learningLibrary aseconomic enablerMaximising incomebenefits information and supportmake the most of your incomeCAB services in librarysmart meter loansEncouraging enterpriseadvice and support for small businessesbusiness resources in librariessupport for social enterpriseproviding co-working spacesmaker spaces in librariesAccess to employmentjob clubssupport for online job applicationsaccess to computers and wifisupporting digital skillsWELLBEINGEDUCATIONSOCIALECONOMICCULTURALThe Carnegie UK Trust works to improve the lives of people throughout the UK and Ireland, by changing minds through influencing policy, and by changing lives through innovative practice and partnership work. The Carnegie UK Trust was established by Scots-American philanthropist Andrew Carnegie in 1913.Speaking Volumes:

Andrew Carnegie HousePittencrieff Street Dunfermline KY12 8AWTel: +44 (0)1383 721445Fax: +44 (0)1383 749799Email: [email protected] are spaces in which people can be creative, where groups can meet to pursue a shared interestin arts and crafts, or where they can explore new ways of communicating, using new technology, music or other art forms. They can be venues for concerts, exhibitions or performances, attracting new audiences. They support self-expression in places where there are no other options. Their local history collections are at the heart of communities defining themselves.OUTCOMESThrough the kind of activities described in the poster, libraries can help governments achieve their goals of enriching the lives of individuals and communitiesplacing art and culture at the heart of regenerationpromoting the social and economic role of arts and culturecreating a vibrant creative economyLibraries as cultural centresLibraries can inspire people through books and literature, music, film and theatre. Library staff can help people understand and act on information which can make a real difference to their wellbeing – whether that is about their financial situation, their health or about new technology.Governments throughout the UK and Ireland are committed to tackling the things which stop people from reaching their full potential – things like•illiteracy•lack of skills•the digital divide.These problems make it harder for people to make the most of their lives, to find work and to enjoy life. They can also increase inequality, for example when people are not able to make the most of opportunities which are only available online, such as cheaper goods and services or access to public services.OUTCOMESExamples on the poster show how libraries can play a key role in achieving the outcomes which governments are seeking in this area – such ascreating opportunitiestackling disadvantagecreating smarter citizenshelping everyone to reach their potentialmaking opportunity more equalinvesting in the futureimproving skills for employmentThey can do this by encouraging reading for pleasure, introducing young families to books and reading, running English language classes for new citizens, and creating supportive environments for children after school.Libraries supporting learningPublic libraries support learningat all stages of life, offering support for everyone from babies and small children to older people. Libraries can connect communities and change lives. They provide safe spacesin the heart of their communities, and provide many services targeting people who are living on a low income, people who are lonely, unemployed, or elderly, and people with long term medical conditions or disabilities.They can provide a single point of access to a wide range of public services. Mobile libraries can help tackle rural isolation and social exclusion, while services to older people in care homes or to people who are housebound provide important social contact for those people.Libraries can provide information about healthand health services, as well as books on prescription, while they can also be safe spaces for voluntary sector organisations to provide health information and advice.OUTCOMESIn all these ways libraries contribute to government goals of safer and stronger communitiesthriving neighbourhoodsa strong, shared communitytackling poverty and social exclusionlonger, healthier livesreduced health inequalitiestackling disadvantageLibraries can support strong connected communities, providing access to information aboutlocal and national issuesand providing space for public meetings. Libraries at the heart ofstrong communitiesLibraries can be key partners in tackling the problems of social isolation, inequality, disadvantage, fractured communities, and ill health. Libraries helpjobseekersfind opportunities and prepare themselves for interview. They offer courses and digital skills trainingwhich enable people to seek work. They can offer advice and support for the development of small businesses. At the same time, they can help people make the most of the income they have.Libraries will provide essential support for people applying for welfare benefitsin the digital future.OUTCOMES Income and employment are important indicators of wellbeing. Libraries can be key partners in addressing poverty and unemployment, helping governments to achieve their goals of growth and sustainable jobsa wealthier and fairer countryenabling business to create jobscreating sustainable economic growthLibraries promoting economic wellbeingPublic libraries can be agencies for economic wellbeing in their communities. Speaking Volumes:Our analysis of wellbeing shows that there are a number of so-called ‘domains of wellbeing’ which can be measured or monitored to explore the overall levels of individual wellbeing. Many countries use different sets of domains to measure wellbeing, but there is a huge amount of overlap. These are some of the key domains which libraries can have an impact on:The poster inside this leaflet contains many examples of how libraries have an impact on wellbeing. We have grouped the examples into four areas of public policy, showing the potential which exists for public libraries to really make a difference to the wellbeing of their communities. These examples have been selected from a database of examples of good practice which we have drawn together from across the UK and Ireland.You can look at the examples which sit behind the poster on our website at bit.ly/speakingvolsThis material has been drawn together by the Carnegie UK Trust to support all those who are making the case for the potential of public libraries in the 21st century.Public libraries are safe spaces at the heart of our communities, providing completely free access to huge resources of information, knowledge and technology. They have dedicated staff and are well linked with other local services. To respond to the changing needs of the 21st century, libraries are changing and must continue to change. Libraries must be brave, innovative and show how they are doing things which really make a difference to their community. It is also important to sell this story to those who hold the purse strings – to show how in the long term the library service can help save money.The Carnegie UK Trust was set up to promote the wellbeing of the people of the UK and Ireland, and we believe that public libraries have enormous potential to improve wellbeing in four broad areas of public policy: social, economic, cultural and education. The ChallengeThe challenge which public libraries face is to continue to be the kind of places which Andrew Carnegie wanted when he funded libraries•places that give people a chance, a second chance and even a third chance •places that improve the communities they are based in •places that respond to the needs of local people, giving them the opportunity to live fuller lives, make more of what they have, discover new worlds, and aspire to greater thingsDomains of wellbeing incomeemploymenteducation and learninghealthsocial connectionscivic engagement environmentWELLBEINGEDUCATIONSOCIALECONOMICCULTURAL

Carnegie United Kingdom TrustScottish charity SC 012799 operating in the UK and IrelandIncorporated by Royal Charter 1917

Wellbeing since 1913

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Page 3: Douglas White, Carnegie UK Trust #RLUK14

600+ libraries across the UK

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Page 4: Douglas White, Carnegie UK Trust #RLUK14

Library associal hubTackling isolationservices for older people, homeless people, disabled peopleoutreach to prisons and care homesoutreach to disadvantaged familiesservices for linguistic minoritiesservices for people suffering domestic abuseLibrary as community hubinformation about servicesaccess to public servicesPromoting environmental awarenessinformation about recyclinginformation about volunteeringPromoting healthinformation about health and health servicesbooks as therapyprovide community health services in safe environmentpartnerships with voluntary sector in libraryConnecting citizensinformation about local and national issuesspace for public meetingslegal services in the libraryLibrary ascultural centrePromoting literatureauthor talks and book groupsbook festivalswriters in residencesupport for self-publishingCreative spacesmaker spaces3D printersmedia workshopsLocal history resourceaccess to family and local history materiallearning sessions on local and family historylocal people contributing to resourcesLibrary as cinemafilm clubs in librariesDVDs to hireMaking musicaccess to CDs and sheet musicyoung people making musicrhythm and rhyme for early yearslibrary as music venueArt, dance and dramaspace for exhibitions, plays and danceclasses and workshopsLibrary aslearning hubSupporting literacyreading for pleasureSummer Reading Challengebreakfast clubs for hostel dwellerssupport for dyslexiaEnglish languagelanguage coursesEarly years and school agebooks for babieshomework supportDigital literacycourses and support for all Lifelong learningfilling the gaps in formal educationsupporting informal learningsignposting to adult learningLibrary aseconomic enablerMaximising incomebenefits information and supportmake the most of your incomeCAB services in librarysmart meter loansEncouraging enterpriseadvice and support for small businessesbusiness resources in librariessupport for social enterpriseproviding co-working spacesmaker spaces in librariesAccess to employmentjob clubssupport for online job applicationsaccess to computers and wifisupporting digital skillsWELLBEINGEDUCATIONSOCIALECONOMICCULTURALThe Carnegie UK Trust works to improve the lives of people throughout the UK and Ireland, by changing minds through influencing policy, and by changing lives through innovative practice and partnership work. The Carnegie UK Trust was established by Scots-American philanthropist Andrew Carnegie in 1913.Speaking Volumes: the impact of public libraries on wellbeingAndrew Carnegie HousePittencrieff Street Dunfermline KY12 8AWTel: +44 (0)1383 721445Fax: +44 (0)1383 749799Email: [email protected] are spaces in which people can be creative, where groups can meet to pursue a shared interestin arts and crafts, or where they can explore new ways of communicating, using new technology, music or other art forms. They can be venues for concerts, exhibitions or performances, attracting new audiences. They support self-expression in places where there are no other options. Their local history collections are at the heart of communities defining themselves.OUTCOMESThrough the kind of activities described in the poster, libraries can help governments achieve their goals of enriching the lives of individuals and communitiesplacing art and culture at the heart of regenerationpromoting the social and economic role of arts and culturecreating a vibrant creative economyLibraries as cultural centresLibraries can inspire people through books and literature, music, film and theatre. Library staff can help people understand and act on information which can make a real difference to their wellbeing – whether that is about their financial situation, their health or about new technology.Governments throughout the UK and Ireland are committed to tackling the things which stop people from reaching their full potential – things like•illiteracy•lack of skills•the digital divide.These problems make it harder for people to make the most of their lives, to find work and to enjoy life. They can also increase inequality, for example when people are not able to make the most of opportunities which are only available online, such as cheaper goods and services or access to public services.OUTCOMESExamples on the poster show how libraries can play a key role in achieving the outcomes which governments are seeking in this area – such ascreating opportunitiestackling disadvantagecreating smarter citizenshelping everyone to reach their potentialmaking opportunity more equalinvesting in the futureimproving skills for employmentThey can do this by encouraging reading for pleasure, introducing young families to books and reading, running English language classes for new citizens, and creating supportive environments for children after school.Libraries supporting learningPublic libraries support learningat all stages of life, offering support for everyone from babies and small children to older people. Libraries can connect communities and change lives. They provide safe spacesin the heart of their communities, and provide many services targeting people who are living on a low income, people who are lonely, unemployed, or elderly, and people with long term medical conditions or disabilities.They can provide a single point of access to a wide range of public services. Mobile libraries can help tackle rural isolation and social exclusion, while services to older people in care homes or to people who are housebound provide important social contact for those people.Libraries can provide information about healthand health services, as well as books on prescription, while they can also be safe spaces for voluntary sector organisations to provide health information and advice.OUTCOMESIn all these ways libraries contribute to government goals of safer and stronger communitiesthriving neighbourhoodsa strong, shared communitytackling poverty and social exclusionlonger, healthier livesreduced health inequalitiestackling disadvantageLibraries can support strong connected communities, providing access to information aboutlocal and national issuesand providing space for public meetings. Libraries at the heart ofstrong communitiesLibraries can be key partners in tackling the problems of social isolation, inequality, disadvantage, fractured communities, and ill health. Libraries helpjobseekersfind opportunities and prepare themselves for interview. They offer courses and digital skills trainingwhich enable people to seek work. They can offer advice and support for the development of small businesses. At the same time, they can help people make the most of the income they have.Libraries will provide essential support for people applying for welfare benefitsin the digital future.OUTCOMES Income and employment are important indicators of wellbeing. Libraries can be key partners in addressing poverty and unemployment, helping governments to achieve their goals of growth and sustainable jobsa wealthier and fairer countryenabling business to create jobscreating sustainable economic growthLibraries promoting economic wellbeingPublic libraries can be agencies for economic wellbeing in their communities. Speaking Volumes:the impact of public libraries on wellbeingOur analysis of wellbeing shows that there are a number of so-called ‘domains of wellbeing’ which can be measured or monitored to explore the overall levels of individual wellbeing. Many countries use different sets of domains to measure wellbeing, but there is a huge amount of overlap. These are some of the key domains which libraries can have an impact on:The poster inside this leaflet contains many examples of how libraries have an impact on wellbeing. We have grouped the examples into four areas of public policy, showing the potential which exists for public libraries to really make a difference to the wellbeing of their communities. These examples have been selected from a database of examples of good practice which we have drawn together from across the UK and Ireland.You can look at the examples which sit behind the poster on our website at bit.ly/speakingvolsThis material has been drawn together by the Carnegie UK Trust to support all those who are making the case for the potential of public libraries in the 21st century.Public libraries are safe spaces at the heart of our communities, providing completely free access to huge resources of information, knowledge and technology. They have dedicated staff and are well linked with other local services. To respond to the changing needs of the 21st century, libraries are changing and must continue to change. Libraries must be brave, innovative and show how they are doing things which really make a difference to their community. It is also important to sell this story to those who hold the purse strings – to show how in the long term the library service can help save money.The Carnegie UK Trust was set up to promote the wellbeing of the people of the UK and Ireland, and we believe that public libraries have enormous potential to improve wellbeing in four broad areas of public policy: social, economic, cultural and education. The ChallengeThe challenge which public libraries face is to continue to be the kind of places which Andrew Carnegie wanted when he funded libraries•places that give people a chance, a second chance and even a third chance •places that improve the communities they are based in •places that respond to the needs of local people, giving them the opportunity to live fuller lives, make more of what they have, discover new worlds, and aspire to greater thingsDomains of wellbeing incomeemploymenteducation and learninghealthsocial connectionscivic engagement environment

WELLBEINGEDUCATIONSOCIALECONOMICCULTURALCarnegie United Kingdom TrustScottish charity SC 012799 operating in the UK and IrelandIncorporated by Royal Charter 1917

Library associal hubTackling isolationservices for older people, homeless people, disabled peopleoutreach to prisons and care homesoutreach to disadvantaged familiesservices for linguistic minoritiesservices for people suffering domestic abuseLibrary as community hubinformation about servicesaccess to public servicesPromoting environmental awarenessinformation about recyclinginformation about volunteeringPromoting healthinformation about health and health servicesbooks as therapyprovide community health services in safe environmentpartnerships with voluntary sector in libraryConnecting citizensinformation about local and national issuesspace for public meetingslegal services in the libraryLibrary ascultural centrePromoting literatureauthor talks and book groupsbook festivalswriters in residencesupport for self-publishingCreative spacesmaker spaces3D printersmedia workshopsLocal history resourceaccess to family and local history materiallearning sessions on local and family historylocal people contributing to resourcesLibrary as cinemafilm clubs in librariesDVDs to hireMaking musicaccess to CDs and sheet musicyoung people making musicrhythm and rhyme for early yearslibrary as music venueArt, dance and dramaspace for exhibitions, plays and danceclasses and workshopsLibrary aslearning hubSupporting literacyreading for pleasureSummer Reading Challengebreakfast clubs for hostel dwellerssupport for dyslexiaEnglish languagelanguage coursesEarly years and school agebooks for babieshomework supportDigital literacycourses and support for all Lifelong learningfilling the gaps in formal educationsupporting informal learningsignposting to adult learningLibrary aseconomic enablerMaximising incomebenefits information and supportmake the most of your incomeCAB services in librarysmart meter loansEncouraging enterpriseadvice and support for small businessesbusiness resources in librariessupport for social enterpriseproviding co-working spacesmaker spaces in librariesAccess to employmentjob clubssupport for online job applicationsaccess to computers and wifisupporting digital skillsWELLBEINGEDUCATIONSOCIALECONOMICCULTURALThe Carnegie UK Trust works to improve the lives of people throughout the UK and Ireland, by changing minds through influencing policy, and by changing lives through innovative practice and partnership work. The Carnegie UK Trust was established by Scots-American philanthropist Andrew Carnegie in 1913.Speaking Volumes: the impact of public libraries on wellbeingAndrew Carnegie HousePittencrieff Street Dunfermline KY12 8AWTel: +44 (0)1383 721445Fax: +44 (0)1383 749799Email: [email protected] are spaces in which people can be creative, where groups can meet to pursue a shared interestin arts and crafts, or where they can explore new ways of communicating, using new technology, music or other art forms. They can be venues for concerts, exhibitions or performances, attracting new audiences. They support self-expression in places where there are no other options. Their local history collections are at the heart of communities defining themselves.OUTCOMESThrough the kind of activities described in the poster, libraries can help governments achieve their goals of enriching the lives of individuals and communitiesplacing art and culture at the heart of regenerationpromoting the social and economic role of arts and culturecreating a vibrant creative economyLibraries as cultural centresLibraries can inspire people through books and literature, music, film and theatre. Library staff can help people understand and act on information which can make a real difference to their wellbeing – whether that is about their financial situation, their health or about new technology.Governments throughout the UK and Ireland are committed to tackling the things which stop people from reaching their full potential – things like•illiteracy•lack of skills•the digital divide.These problems make it harder for people to make the most of their lives, to find work and to enjoy life. They can also increase inequality, for example when people are not able to make the most of opportunities which are only available online, such as cheaper goods and services or access to public services.OUTCOMESExamples on the poster show how libraries can play a key role in achieving the outcomes which governments are seeking in this area – such ascreating opportunitiestackling disadvantagecreating smarter citizenshelping everyone to reach their potentialmaking opportunity more equalinvesting in the futureimproving skills for employmentThey can do this by encouraging reading for pleasure, introducing young families to books and reading, running English language classes for new citizens, and creating supportive environments for children after school.Libraries supporting learningPublic libraries support learningat all stages of life, offering support for everyone from babies and small children to older people. Libraries can connect communities and change lives. They provide safe spacesin the heart of their communities, and provide many services targeting people who are living on a low income, people who are lonely, unemployed, or elderly, and people with long term medical conditions or disabilities.They can provide a single point of access to a wide range of public services. Mobile libraries can help tackle rural isolation and social exclusion, while services to older people in care homes or to people who are housebound provide important social contact for those people.Libraries can provide information about healthand health services, as well as books on prescription, while they can also be safe spaces for voluntary sector organisations to provide health information and advice.OUTCOMESIn all these ways libraries contribute to government goals of safer and stronger communitiesthriving neighbourhoodsa strong, shared communitytackling poverty and social exclusionlonger, healthier livesreduced health inequalitiestackling disadvantageLibraries can support strong connected communities, providing access to information aboutlocal and national issuesand providing space for public meetings. Libraries at the heart ofstrong communitiesLibraries can be key partners in tackling the problems of social isolation, inequality, disadvantage, fractured communities, and ill health. Libraries helpjobseekersfind opportunities and prepare themselves for interview. They offer courses and digital skills trainingwhich enable people to seek work. They can offer advice and support for the development of small businesses. At the same time, they can help people make the most of the income they have.Libraries will provide essential support for people applying for welfare benefitsin the digital future.OUTCOMES Income and employment are important indicators of wellbeing. Libraries can be key partners in addressing poverty and unemployment, helping governments to achieve their goals of growth and sustainable jobsa wealthier and fairer countryenabling business to create jobscreating sustainable economic growthLibraries promoting economic wellbeingPublic libraries can be agencies for economic wellbeing in their communities. Speaking Volumes:the impact of public libraries on wellbeingOur analysis of wellbeing shows that there are a number of so-called ‘domains of wellbeing’ which can be measured or monitored to explore the overall levels of individual wellbeing. Many countries use different sets of domains to measure wellbeing, but there is a huge amount of overlap. These are some of the key domains which libraries can have an impact on:The poster inside this leaflet contains many examples of how libraries have an impact on wellbeing. We have grouped the examples into four areas of public policy, showing the potential which exists for public libraries to really make a difference to the wellbeing of their communities. These examples have been selected from a database of examples of good practice which we have drawn together from across the UK and Ireland.You can look at the examples which sit behind the poster on our website at bit.ly/speakingvolsThis material has been drawn together by the Carnegie UK Trust to support all those who are making the case for the potential of public libraries in the 21st century.Public libraries are safe spaces at the heart of our communities, providing completely free access to huge resources of information, knowledge and technology. They have dedicated staff and are well linked with other local services. To respond to the changing needs of the 21st century, libraries are changing and must continue to change. Libraries must be brave, innovative and show how they are doing things which really make a difference to their community. It is also important to sell this story to those who hold the purse strings – to show how in the long term the library service can help save money.The Carnegie UK Trust was set up to promote the wellbeing of the people of the UK and Ireland, and we believe that public libraries have enormous potential to improve wellbeing in four broad areas of public policy: social, economic, cultural and education. The ChallengeThe challenge which public libraries face is to continue to be the kind of places which Andrew Carnegie wanted when he funded libraries•places that give people a chance, a second chance and even a third chance •places that improve the communities they are based in •places that respond to the needs of local people, giving them the opportunity to live fuller lives, make more of what they have, discover new worlds, and aspire to greater thingsDomains of wellbeing incomeemploymenteducation and learninghealthsocial connectionscivic engagement environment

WELLBEINGEDUCATIONSOCIALECONOMICCULTURALCarnegie United Kingdom TrustScottish charity SC 012799 operating in the UK and IrelandIncorporated by Royal Charter 1917

Central libraries for students

Rural library service

Professional librarianship course

Specialist schemes for blind, seafarers, sailors

New library services

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Innovation and libraries

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‘Let there be light’

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‘Let there be light’

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A New Chapter

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1. How important do you think public libraries are as a service to the community?

Comparative data on libraries

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2. How important are public libraries to you personally?

Comparative data on libraries

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Library associal hubTackling isolationservices for older people, homeless people, disabled peopleoutreach to prisons and care homesoutreach to disadvantaged familiesservices for linguistic minoritiesservices for people suffering domestic abuseLibrary as community hubinformation about servicesaccess to public servicesPromoting environmental awarenessinformation about recyclinginformation about volunteeringPromoting healthinformation about health and health servicesbooks as therapyprovide community health services in safe environmentpartnerships with voluntary sector in libraryConnecting citizensinformation about local and national issuesspace for public meetingslegal services in the libraryLibrary ascultural centrePromoting literatureauthor talks and book groupsbook festivalswriters in residencesupport for self-publishingCreative spacesmaker spaces3D printersmedia workshopsLocal history resourceaccess to family and local history materiallearning sessions on local and family historylocal people contributing to resourcesLibrary as cinemafilm clubs in librariesDVDs to hireMaking musicaccess to CDs and sheet musicyoung people making musicrhythm and rhyme for early yearslibrary as music venueArt, dance and dramaspace for exhibitions, plays and danceclasses and workshopsLibrary aslearning hubSupporting literacyreading for pleasureSummer Reading Challengebreakfast clubs for hostel dwellerssupport for dyslexiaEnglish languagelanguage coursesEarly years and school agebooks for babieshomework supportDigital literacycourses and support for all Lifelong learningfilling the gaps in formal educationsupporting informal learningsignposting to adult learningLibrary aseconomic enablerMaximising incomebenefits information and supportmake the most of your incomeCAB services in librarysmart meter loansEncouraging enterpriseadvice and support for small businessesbusiness resources in librariessupport for social enterpriseproviding co-working spacesmaker spaces in librariesAccess to employmentjob clubssupport for online job applicationsaccess to computers and wifisupporting digital skillsWELLBEINGEDUCATIONSOCIALECONOMICCULTURALThe Carnegie UK Trust works to improve the lives of people throughout the UK and Ireland, by changing minds through influencing policy, and by changing lives through innovative practice and partnership work. The Carnegie UK Trust was established by Scots-American philanthropist Andrew Carnegie in 1913.Speaking Volumes: the impact of public libraries on wellbeingAndrew Carnegie HousePittencrieff Street Dunfermline KY12 8AWTel: +44 (0)1383 721445Fax: +44 (0)1383 749799Email: [email protected] are spaces in which people can be creative, where groups can meet to pursue a shared interestin arts and crafts, or where they can explore new ways of communicating, using new technology, music or other art forms. They can be venues for concerts, exhibitions or performances, attracting new audiences. They support self-expression in places where there are no other options. Their local history collections are at the heart of communities defining themselves.OUTCOMESThrough the kind of activities described in the poster, libraries can help governments achieve their goals of enriching the lives of individuals and communitiesplacing art and culture at the heart of regenerationpromoting the social and economic role of arts and culturecreating a vibrant creative economyLibraries as cultural centresLibraries can inspire people through books and literature, music, film and theatre. Library staff can help people understand and act on information which can make a real difference to their wellbeing – whether that is about their financial situation, their health or about new technology.Governments throughout the UK and Ireland are committed to tackling the things which stop people from reaching their full potential – things like•illiteracy•lack of skills•the digital divide.These problems make it harder for people to make the most of their lives, to find work and to enjoy life. They can also increase inequality, for example when people are not able to make the most of opportunities which are only available online, such as cheaper goods and services or access to public services.OUTCOMESExamples on the poster show how libraries can play a key role in achieving the outcomes which governments are seeking in this area – such ascreating opportunitiestackling disadvantagecreating smarter citizenshelping everyone to reach their potentialmaking opportunity more equalinvesting in the futureimproving skills for employmentThey can do this by encouraging reading for pleasure, introducing young families to books and reading, running English language classes for new citizens, and creating supportive environments for children after school.Libraries supporting learningPublic libraries support learningat all stages of life, offering support for everyone from babies and small children to older people. Libraries can connect communities and change lives. They provide safe spacesin the heart of their communities, and provide many services targeting people who are living on a low income, people who are lonely, unemployed, or elderly, and people with long term medical conditions or disabilities.They can provide a single point of access to a wide range of public services. Mobile libraries can help tackle rural isolation and social exclusion, while services to older people in care homes or to people who are housebound provide important social contact for those people.Libraries can provide information about healthand health services, as well as books on prescription, while they can also be safe spaces for voluntary sector organisations to provide health information and advice.OUTCOMESIn all these ways libraries contribute to government goals of safer and stronger communitiesthriving neighbourhoodsa strong, shared communitytackling poverty and social exclusionlonger, healthier livesreduced health inequalitiestackling disadvantageLibraries can support strong connected communities, providing access to information aboutlocal and national issuesand providing space for public meetings. Libraries at the heart ofstrong communitiesLibraries can be key partners in tackling the problems of social isolation, inequality, disadvantage, fractured communities, and ill health. Libraries helpjobseekersfind opportunities and prepare themselves for interview. They offer courses and digital skills trainingwhich enable people to seek work. They can offer advice and support for the development of small businesses. At the same time, they can help people make the most of the income they have.Libraries will provide essential support for people applying for welfare benefitsin the digital future.OUTCOMES Income and employment are important indicators of wellbeing. Libraries can be key partners in addressing poverty and unemployment, helping governments to achieve their goals of growth and sustainable jobsa wealthier and fairer countryenabling business to create jobscreating sustainable economic growthLibraries promoting economic wellbeingPublic libraries can be agencies for economic wellbeing in their communities. Speaking Volumes:the impact of public libraries on wellbeingOur analysis of wellbeing shows that there are a number of so-called ‘domains of wellbeing’ which can be measured or monitored to explore the overall levels of individual wellbeing. Many countries use different sets of domains to measure wellbeing, but there is a huge amount of overlap. These are some of the key domains which libraries can have an impact on:The poster inside this leaflet contains many examples of how libraries have an impact on wellbeing. We have grouped the examples into four areas of public policy, showing the potential which exists for public libraries to really make a difference to the wellbeing of their communities. These examples have been selected from a database of examples of good practice which we have drawn together from across the UK and Ireland.You can look at the examples which sit behind the poster on our website at bit.ly/speakingvolsThis material has been drawn together by the Carnegie UK Trust to support all those who are making the case for the potential of public libraries in the 21st century.Public libraries are safe spaces at the heart of our communities, providing completely free access to huge resources of information, knowledge and technology. They have dedicated staff and are well linked with other local services. To respond to the changing needs of the 21st century, libraries are changing and must continue to change. Libraries must be brave, innovative and show how they are doing things which really make a difference to their community. It is also important to sell this story to those who hold the purse strings – to show how in the long term the library service can help save money.The Carnegie UK Trust was set up to promote the wellbeing of the people of the UK and Ireland, and we believe that public libraries have enormous potential to improve wellbeing in four broad areas of public policy: social, economic, cultural and education. The ChallengeThe challenge which public libraries face is to continue to be the kind of places which Andrew Carnegie wanted when he funded libraries•places that give people a chance, a second chance and even a third chance •places that improve the communities they are based in •places that respond to the needs of local people, giving them the opportunity to live fuller lives, make more of what they have, discover new worlds, and aspire to greater thingsDomains of wellbeing incomeemploymenteducation and learninghealthsocial connectionscivic engagement environment

WELLBEINGEDUCATIONSOCIALECONOMICCULTURALCarnegie United Kingdom TrustScottish charity SC 012799 operating in the UK and IrelandIncorporated by Royal Charter 1917

Library associal hubTackling isolationservices for older people, homeless people, disabled peopleoutreach to prisons and care homesoutreach to disadvantaged familiesservices for linguistic minoritiesservices for people suffering domestic abuseLibrary as community hubinformation about servicesaccess to public servicesPromoting environmental awarenessinformation about recyclinginformation about volunteeringPromoting healthinformation about health and health servicesbooks as therapyprovide community health services in safe environmentpartnerships with voluntary sector in libraryConnecting citizensinformation about local and national issuesspace for public meetingslegal services in the libraryLibrary ascultural centrePromoting literatureauthor talks and book groupsbook festivalswriters in residencesupport for self-publishingCreative spacesmaker spaces3D printersmedia workshopsLocal history resourceaccess to family and local history materiallearning sessions on local and family historylocal people contributing to resourcesLibrary as cinemafilm clubs in librariesDVDs to hireMaking musicaccess to CDs and sheet musicyoung people making musicrhythm and rhyme for early yearslibrary as music venueArt, dance and dramaspace for exhibitions, plays and danceclasses and workshopsLibrary aslearning hubSupporting literacyreading for pleasureSummer Reading Challengebreakfast clubs for hostel dwellerssupport for dyslexiaEnglish languagelanguage coursesEarly years and school agebooks for babieshomework supportDigital literacycourses and support for all Lifelong learningfilling the gaps in formal educationsupporting informal learningsignposting to adult learningLibrary aseconomic enablerMaximising incomebenefits information and supportmake the most of your incomeCAB services in librarysmart meter loansEncouraging enterpriseadvice and support for small businessesbusiness resources in librariessupport for social enterpriseproviding co-working spacesmaker spaces in librariesAccess to employmentjob clubssupport for online job applicationsaccess to computers and wifisupporting digital skillsWELLBEINGEDUCATIONSOCIALECONOMICCULTURALThe Carnegie UK Trust works to improve the lives of people throughout the UK and Ireland, by changing minds through influencing policy, and by changing lives through innovative practice and partnership work. The Carnegie UK Trust was established by Scots-American philanthropist Andrew Carnegie in 1913.Speaking Volumes: the impact of public libraries on wellbeingAndrew Carnegie HousePittencrieff Street Dunfermline KY12 8AWTel: +44 (0)1383 721445Fax: +44 (0)1383 749799Email: [email protected] are spaces in which people can be creative, where groups can meet to pursue a shared interestin arts and crafts, or where they can explore new ways of communicating, using new technology, music or other art forms. They can be venues for concerts, exhibitions or performances, attracting new audiences. They support self-expression in places where there are no other options. Their local history collections are at the heart of communities defining themselves.OUTCOMESThrough the kind of activities described in the poster, libraries can help governments achieve their goals of enriching the lives of individuals and communitiesplacing art and culture at the heart of regenerationpromoting the social and economic role of arts and culturecreating a vibrant creative economyLibraries as cultural centresLibraries can inspire people through books and literature, music, film and theatre. Library staff can help people understand and act on information which can make a real difference to their wellbeing – whether that is about their financial situation, their health or about new technology.Governments throughout the UK and Ireland are committed to tackling the things which stop people from reaching their full potential – things like•illiteracy•lack of skills•the digital divide.These problems make it harder for people to make the most of their lives, to find work and to enjoy life. They can also increase inequality, for example when people are not able to make the most of opportunities which are only available online, such as cheaper goods and services or access to public services.OUTCOMESExamples on the poster show how libraries can play a key role in achieving the outcomes which governments are seeking in this area – such ascreating opportunitiestackling disadvantagecreating smarter citizenshelping everyone to reach their potentialmaking opportunity more equalinvesting in the futureimproving skills for employmentThey can do this by encouraging reading for pleasure, introducing young families to books and reading, running English language classes for new citizens, and creating supportive environments for children after school.Libraries supporting learningPublic libraries support learningat all stages of life, offering support for everyone from babies and small children to older people. Libraries can connect communities and change lives. They provide safe spacesin the heart of their communities, and provide many services targeting people who are living on a low income, people who are lonely, unemployed, or elderly, and people with long term medical conditions or disabilities.They can provide a single point of access to a wide range of public services. Mobile libraries can help tackle rural isolation and social exclusion, while services to older people in care homes or to people who are housebound provide important social contact for those people.Libraries can provide information about healthand health services, as well as books on prescription, while they can also be safe spaces for voluntary sector organisations to provide health information and advice.OUTCOMESIn all these ways libraries contribute to government goals of safer and stronger communitiesthriving neighbourhoodsa strong, shared communitytackling poverty and social exclusionlonger, healthier livesreduced health inequalitiestackling disadvantageLibraries can support strong connected communities, providing access to information aboutlocal and national issuesand providing space for public meetings. Libraries at the heart ofstrong communitiesLibraries can be key partners in tackling the problems of social isolation, inequality, disadvantage, fractured communities, and ill health. Libraries helpjobseekersfind opportunities and prepare themselves for interview. They offer courses and digital skills trainingwhich enable people to seek work. They can offer advice and support for the development of small businesses. At the same time, they can help people make the most of the income they have.Libraries will provide essential support for people applying for welfare benefitsin the digital future.OUTCOMES Income and employment are important indicators of wellbeing. Libraries can be key partners in addressing poverty and unemployment, helping governments to achieve their goals of growth and sustainable jobsa wealthier and fairer countryenabling business to create jobscreating sustainable economic growthLibraries promoting economic wellbeingPublic libraries can be agencies for economic wellbeing in their communities. Speaking Volumes:the impact of public libraries on wellbeingOur analysis of wellbeing shows that there are a number of so-called ‘domains of wellbeing’ which can be measured or monitored to explore the overall levels of individual wellbeing. Many countries use different sets of domains to measure wellbeing, but there is a huge amount of overlap. These are some of the key domains which libraries can have an impact on:The poster inside this leaflet contains many examples of how libraries have an impact on wellbeing. We have grouped the examples into four areas of public policy, showing the potential which exists for public libraries to really make a difference to the wellbeing of their communities. These examples have been selected from a database of examples of good practice which we have drawn together from across the UK and Ireland.You can look at the examples which sit behind the poster on our website at bit.ly/speakingvolsThis material has been drawn together by the Carnegie UK Trust to support all those who are making the case for the potential of public libraries in the 21st century.Public libraries are safe spaces at the heart of our communities, providing completely free access to huge resources of information, knowledge and technology. They have dedicated staff and are well linked with other local services. To respond to the changing needs of the 21st century, libraries are changing and must continue to change. Libraries must be brave, innovative and show how they are doing things which really make a difference to their community. It is also important to sell this story to those who hold the purse strings – to show how in the long term the library service can help save money.The Carnegie UK Trust was set up to promote the wellbeing of the people of the UK and Ireland, and we believe that public libraries have enormous potential to improve wellbeing in four broad areas of public policy: social, economic, cultural and education. The ChallengeThe challenge which public libraries face is to continue to be the kind of places which Andrew Carnegie wanted when he funded libraries•places that give people a chance, a second chance and even a third chance •places that improve the communities they are based in •places that respond to the needs of local people, giving them the opportunity to live fuller lives, make more of what they have, discover new worlds, and aspire to greater thingsDomains of wellbeing incomeemploymenteducation and learninghealthsocial connectionscivic engagement environment

WELLBEINGEDUCATIONSOCIALECONOMICCULTURALCarnegie United Kingdom TrustScottish charity SC 012799 operating in the UK and IrelandIncorporated by Royal Charter 1917

1. “I have not failed. I’ve just found 10,000 ways that won’t work”

Supporting innovation –Who said it?

3. “Innovation distinguishes between a leader and a follower”

2. “I am always doing that which I cannot do in order that I may learn how to do it”

3. “There’s gotta be a way. He who dares wins”

12

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Carnegie Library Lab

• Aim: • Innovation and leadership

• UK and Republic of Ireland• Early to mid career individuals• 3 years: 2014-2016• 2 cohort with 5-7 individuals per cohort

• Package: What does an innovator need?1. Online learning programme2. Innovative idea3. Network 4. Support5. Evaluation

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1. Stimulus – online learning

• INELI (Bill and Melinda Gates Foundation)

• Modules• Mix of materials• Learning guide

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2. Money - innovative idea

• £5,000-£15,000• “Innovation”

• Bring your own definition!• Building and space• Service delivery• Activity/service• Partnerships

• Need, legacy & feasibility

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3. Network – peer support

• Face-to-face

• Online

• Informal

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4. Support - guidance

• Learning Guide

• Mentors

• Sponsors

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5. Evaluation - reflecting

• Data

• Interviews

• Focus groups

• Outcomes

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Programme legacy

• Cohort of new innovators and leaders

• Online learning programme for adoption

• Innovative projects that can developed and shared

• Evaluation and learning

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Next steps

• Application process ran Sept 2014

• 80 high quality applications

• Advisory Group selection

• Winners announced soon

• Programme runs 18 months & next round spring 2016

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Library associal hubTackling isolationservices for older people, homeless people, disabled peopleoutreach to prisons and care homesoutreach to disadvantaged familiesservices for linguistic minoritiesservices for people suffering domestic abuseLibrary as community hubinformation about servicesaccess to public servicesPromoting environmental awarenessinformation about recyclinginformation about volunteeringPromoting healthinformation about health and health servicesbooks as therapyprovide community health services in safe environmentpartnerships with voluntary sector in libraryConnecting citizensinformation about local and national issuesspace for public meetingslegal services in the libraryLibrary ascultural centrePromoting literatureauthor talks and book groupsbook festivalswriters in residencesupport for self-publishingCreative spacesmaker spaces3D printersmedia workshopsLocal history resourceaccess to family and local history materiallearning sessions on local and family historylocal people contributing to resourcesLibrary as cinemafilm clubs in librariesDVDs to hireMaking musicaccess to CDs and sheet musicyoung people making musicrhythm and rhyme for early yearslibrary as music venueArt, dance and dramaspace for exhibitions, plays and danceclasses and workshopsLibrary aslearning hubSupporting literacyreading for pleasureSummer Reading Challengebreakfast clubs for hostel dwellerssupport for dyslexiaEnglish languagelanguage coursesEarly years and school agebooks for babieshomework supportDigital literacycourses and support for all Lifelong learningfilling the gaps in formal educationsupporting informal learningsignposting to adult learningLibrary aseconomic enablerMaximising incomebenefits information and supportmake the most of your incomeCAB services in librarysmart meter loansEncouraging enterpriseadvice and support for small businessesbusiness resources in librariessupport for social enterpriseproviding co-working spacesmaker spaces in librariesAccess to employmentjob clubssupport for online job applicationsaccess to computers and wifisupporting digital skillsWELLBEINGEDUCATIONSOCIALECONOMICCULTURALThe Carnegie UK Trust works to improve the lives of people throughout the UK and Ireland, by changing minds through influencing policy, and by changing lives through innovative practice and partnership work. The Carnegie UK Trust was established by Scots-American philanthropist Andrew Carnegie in 1913.Speaking Volumes: the impact of public libraries on wellbeingAndrew Carnegie HousePittencrieff Street Dunfermline KY12 8AWTel: +44 (0)1383 721445Fax: +44 (0)1383 749799Email: [email protected] are spaces in which people can be creative, where groups can meet to pursue a shared interestin arts and crafts, or where they can explore new ways of communicating, using new technology, music or other art forms. They can be venues for concerts, exhibitions or performances, attracting new audiences. They support self-expression in places where there are no other options. Their local history collections are at the heart of communities defining themselves.OUTCOMESThrough the kind of activities described in the poster, libraries can help governments achieve their goals of enriching the lives of individuals and communitiesplacing art and culture at the heart of regenerationpromoting the social and economic role of arts and culturecreating a vibrant creative economyLibraries as cultural centresLibraries can inspire people through books and literature, music, film and theatre. Library staff can help people understand and act on information which can make a real difference to their wellbeing – whether that is about their financial situation, their health or about new technology.Governments throughout the UK and Ireland are committed to tackling the things which stop people from reaching their full potential – things like•illiteracy•lack of skills•the digital divide.These problems make it harder for people to make the most of their lives, to find work and to enjoy life. They can also increase inequality, for example when people are not able to make the most of opportunities which are only available online, such as cheaper goods and services or access to public services.OUTCOMESExamples on the poster show how libraries can play a key role in achieving the outcomes which governments are seeking in this area – such ascreating opportunitiestackling disadvantagecreating smarter citizenshelping everyone to reach their potentialmaking opportunity more equalinvesting in the futureimproving skills for employmentThey can do this by encouraging reading for pleasure, introducing young families to books and reading, running English language classes for new citizens, and creating supportive environments for children after school.Libraries supporting learningPublic libraries support learningat all stages of life, offering support for everyone from babies and small children to older people. Libraries can connect communities and change lives. They provide safe spacesin the heart of their communities, and provide many services targeting people who are living on a low income, people who are lonely, unemployed, or elderly, and people with long term medical conditions or disabilities.They can provide a single point of access to a wide range of public services. Mobile libraries can help tackle rural isolation and social exclusion, while services to older people in care homes or to people who are housebound provide important social contact for those people.Libraries can provide information about healthand health services, as well as books on prescription, while they can also be safe spaces for voluntary sector organisations to provide health information and advice.OUTCOMESIn all these ways libraries contribute to government goals of safer and stronger communitiesthriving neighbourhoodsa strong, shared communitytackling poverty and social exclusionlonger, healthier livesreduced health inequalitiestackling disadvantageLibraries can support strong connected communities, providing access to information aboutlocal and national issuesand providing space for public meetings. Libraries at the heart ofstrong communitiesLibraries can be key partners in tackling the problems of social isolation, inequality, disadvantage, fractured communities, and ill health. Libraries helpjobseekersfind opportunities and prepare themselves for interview. They offer courses and digital skills trainingwhich enable people to seek work. They can offer advice and support for the development of small businesses. At the same time, they can help people make the most of the income they have.Libraries will provide essential support for people applying for welfare benefitsin the digital future.OUTCOMES Income and employment are important indicators of wellbeing. Libraries can be key partners in addressing poverty and unemployment, helping governments to achieve their goals of growth and sustainable jobsa wealthier and fairer countryenabling business to create jobscreating sustainable economic growthLibraries promoting economic wellbeingPublic libraries can be agencies for economic wellbeing in their communities. Speaking Volumes:the impact of public libraries on wellbeingOur analysis of wellbeing shows that there are a number of so-called ‘domains of wellbeing’ which can be measured or monitored to explore the overall levels of individual wellbeing. Many countries use different sets of domains to measure wellbeing, but there is a huge amount of overlap. These are some of the key domains which libraries can have an impact on:The poster inside this leaflet contains many examples of how libraries have an impact on wellbeing. We have grouped the examples into four areas of public policy, showing the potential which exists for public libraries to really make a difference to the wellbeing of their communities. These examples have been selected from a database of examples of good practice which we have drawn together from across the UK and Ireland.You can look at the examples which sit behind the poster on our website at bit.ly/speakingvolsThis material has been drawn together by the Carnegie UK Trust to support all those who are making the case for the potential of public libraries in the 21st century.Public libraries are safe spaces at the heart of our communities, providing completely free access to huge resources of information, knowledge and technology. They have dedicated staff and are well linked with other local services. To respond to the changing needs of the 21st century, libraries are changing and must continue to change. Libraries must be brave, innovative and show how they are doing things which really make a difference to their community. It is also important to sell this story to those who hold the purse strings – to show how in the long term the library service can help save money.The Carnegie UK Trust was set up to promote the wellbeing of the people of the UK and Ireland, and we believe that public libraries have enormous potential to improve wellbeing in four broad areas of public policy: social, economic, cultural and education. The ChallengeThe challenge which public libraries face is to continue to be the kind of places which Andrew Carnegie wanted when he funded libraries•places that give people a chance, a second chance and even a third chance •places that improve the communities they are based in •places that respond to the needs of local people, giving them the opportunity to live fuller lives, make more of what they have, discover new worlds, and aspire to greater thingsDomains of wellbeing incomeemploymenteducation and learninghealthsocial connectionscivic engagement environment

WELLBEINGEDUCATIONSOCIALECONOMICCULTURALCarnegie United Kingdom TrustScottish charity SC 012799 operating in the UK and IrelandIncorporated by Royal Charter 1917

Library associal hubTackling isolationservices for older people, homeless people, disabled peopleoutreach to prisons and care homesoutreach to disadvantaged familiesservices for linguistic minoritiesservices for people suffering domestic abuseLibrary as community hubinformation about servicesaccess to public servicesPromoting environmental awarenessinformation about recyclinginformation about volunteeringPromoting healthinformation about health and health servicesbooks as therapyprovide community health services in safe environmentpartnerships with voluntary sector in libraryConnecting citizensinformation about local and national issuesspace for public meetingslegal services in the libraryLibrary ascultural centrePromoting literatureauthor talks and book groupsbook festivalswriters in residencesupport for self-publishingCreative spacesmaker spaces3D printersmedia workshopsLocal history resourceaccess to family and local history materiallearning sessions on local and family historylocal people contributing to resourcesLibrary as cinemafilm clubs in librariesDVDs to hireMaking musicaccess to CDs and sheet musicyoung people making musicrhythm and rhyme for early yearslibrary as music venueArt, dance and dramaspace for exhibitions, plays and danceclasses and workshopsLibrary aslearning hubSupporting literacyreading for pleasureSummer Reading Challengebreakfast clubs for hostel dwellerssupport for dyslexiaEnglish languagelanguage coursesEarly years and school agebooks for babieshomework supportDigital literacycourses and support for all Lifelong learningfilling the gaps in formal educationsupporting informal learningsignposting to adult learningLibrary aseconomic enablerMaximising incomebenefits information and supportmake the most of your incomeCAB services in librarysmart meter loansEncouraging enterpriseadvice and support for small businessesbusiness resources in librariessupport for social enterpriseproviding co-working spacesmaker spaces in librariesAccess to employmentjob clubssupport for online job applicationsaccess to computers and wifisupporting digital skillsWELLBEINGEDUCATIONSOCIALECONOMICCULTURALThe Carnegie UK Trust works to improve the lives of people throughout the UK and Ireland, by changing minds through influencing policy, and by changing lives through innovative practice and partnership work. The Carnegie UK Trust was established by Scots-American philanthropist Andrew Carnegie in 1913.Speaking Volumes: the impact of public libraries on wellbeingAndrew Carnegie HousePittencrieff Street Dunfermline KY12 8AWTel: +44 (0)1383 721445Fax: +44 (0)1383 749799Email: [email protected] are spaces in which people can be creative, where groups can meet to pursue a shared interestin arts and crafts, or where they can explore new ways of communicating, using new technology, music or other art forms. They can be venues for concerts, exhibitions or performances, attracting new audiences. They support self-expression in places where there are no other options. Their local history collections are at the heart of communities defining themselves.OUTCOMESThrough the kind of activities described in the poster, libraries can help governments achieve their goals of enriching the lives of individuals and communitiesplacing art and culture at the heart of regenerationpromoting the social and economic role of arts and culturecreating a vibrant creative economyLibraries as cultural centresLibraries can inspire people through books and literature, music, film and theatre. Library staff can help people understand and act on information which can make a real difference to their wellbeing – whether that is about their financial situation, their health or about new technology.Governments throughout the UK and Ireland are committed to tackling the things which stop people from reaching their full potential – things like•illiteracy•lack of skills•the digital divide.These problems make it harder for people to make the most of their lives, to find work and to enjoy life. They can also increase inequality, for example when people are not able to make the most of opportunities which are only available online, such as cheaper goods and services or access to public services.OUTCOMESExamples on the poster show how libraries can play a key role in achieving the outcomes which governments are seeking in this area – such ascreating opportunitiestackling disadvantagecreating smarter citizenshelping everyone to reach their potentialmaking opportunity more equalinvesting in the futureimproving skills for employmentThey can do this by encouraging reading for pleasure, introducing young families to books and reading, running English language classes for new citizens, and creating supportive environments for children after school.Libraries supporting learningPublic libraries support learningat all stages of life, offering support for everyone from babies and small children to older people. Libraries can connect communities and change lives. They provide safe spacesin the heart of their communities, and provide many services targeting people who are living on a low income, people who are lonely, unemployed, or elderly, and people with long term medical conditions or disabilities.They can provide a single point of access to a wide range of public services. Mobile libraries can help tackle rural isolation and social exclusion, while services to older people in care homes or to people who are housebound provide important social contact for those people.Libraries can provide information about healthand health services, as well as books on prescription, while they can also be safe spaces for voluntary sector organisations to provide health information and advice.OUTCOMESIn all these ways libraries contribute to government goals of safer and stronger communitiesthriving neighbourhoodsa strong, shared communitytackling poverty and social exclusionlonger, healthier livesreduced health inequalitiestackling disadvantageLibraries can support strong connected communities, providing access to information aboutlocal and national issuesand providing space for public meetings. Libraries at the heart ofstrong communitiesLibraries can be key partners in tackling the problems of social isolation, inequality, disadvantage, fractured communities, and ill health. Libraries helpjobseekersfind opportunities and prepare themselves for interview. They offer courses and digital skills trainingwhich enable people to seek work. They can offer advice and support for the development of small businesses. At the same time, they can help people make the most of the income they have.Libraries will provide essential support for people applying for welfare benefitsin the digital future.OUTCOMES Income and employment are important indicators of wellbeing. Libraries can be key partners in addressing poverty and unemployment, helping governments to achieve their goals of growth and sustainable jobsa wealthier and fairer countryenabling business to create jobscreating sustainable economic growthLibraries promoting economic wellbeingPublic libraries can be agencies for economic wellbeing in their communities. Speaking Volumes:the impact of public libraries on wellbeingOur analysis of wellbeing shows that there are a number of so-called ‘domains of wellbeing’ which can be measured or monitored to explore the overall levels of individual wellbeing. Many countries use different sets of domains to measure wellbeing, but there is a huge amount of overlap. These are some of the key domains which libraries can have an impact on:The poster inside this leaflet contains many examples of how libraries have an impact on wellbeing. We have grouped the examples into four areas of public policy, showing the potential which exists for public libraries to really make a difference to the wellbeing of their communities. These examples have been selected from a database of examples of good practice which we have drawn together from across the UK and Ireland.You can look at the examples which sit behind the poster on our website at bit.ly/speakingvolsThis material has been drawn together by the Carnegie UK Trust to support all those who are making the case for the potential of public libraries in the 21st century.Public libraries are safe spaces at the heart of our communities, providing completely free access to huge resources of information, knowledge and technology. They have dedicated staff and are well linked with other local services. To respond to the changing needs of the 21st century, libraries are changing and must continue to change. Libraries must be brave, innovative and show how they are doing things which really make a difference to their community. It is also important to sell this story to those who hold the purse strings – to show how in the long term the library service can help save money.The Carnegie UK Trust was set up to promote the wellbeing of the people of the UK and Ireland, and we believe that public libraries have enormous potential to improve wellbeing in four broad areas of public policy: social, economic, cultural and education. The ChallengeThe challenge which public libraries face is to continue to be the kind of places which Andrew Carnegie wanted when he funded libraries•places that give people a chance, a second chance and even a third chance •places that improve the communities they are based in •places that respond to the needs of local people, giving them the opportunity to live fuller lives, make more of what they have, discover new worlds, and aspire to greater thingsDomains of wellbeing incomeemploymenteducation and learninghealthsocial connectionscivic engagement environment

WELLBEINGEDUCATIONSOCIALECONOMICCULTURALCarnegie United Kingdom TrustScottish charity SC 012799 operating in the UK and IrelandIncorporated by Royal Charter 1917

1. “I have not failed. I’ve just found 10,000 ways that won’t work”Thomas Edison

Who said it?

3. “Innovation distinguishes between a leader and a follower”Steve Jobs

2. “I am always doing that which I cannot do in order that I may learn how to do it”Pablo Picasso

4. “There’s got to be a way. He who dares wins”Del Boy, Only Fools and Horses

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Page 22: Douglas White, Carnegie UK Trust #RLUK14

Twitter: @DW_CarnegieUKEmail: [email protected] Web: www.carnegieuktrust.org.uk/home

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