CITILINK BUSES DO NOT OPERATE

on SundaysNew Year’s DayMemorial Day

Independence DayLabor Day

Thanksgiving DayChristmas Day

Flexlink Service - A different kind

of Citilink serviceRoutes starting with the number 20 (routes 21 and 22) operate as “Flexlink” services. Flexlink routes follow a designated route and can deviate upon request to any of a host of numbered alternate bus stops that are located within 3⁄4 of a mile of the designated route. To use Flexlink service, find out the number of the Flexlink stop nearest your origin and/or destination (Individual maps showing alternate stops for Routes 21 & 22 are available on our website). To request a pickup at a Flexlink stop, just call Citilink Customer Service at 432-4546 up to 30 min-utes before you wish to travel, or ask the bus driver as you board.

Do you have internet access?Check out the Citilink website at:

www.fwcitilink.com Schedules - Maps - Information - News -

Cool links - Information in accessible format forpersons with disabilities

Citilink Bus & Citilink AccessInformation: 432-4546

www.fwcitilink.com

RIDER INFORMATION

Translation Services available from

LANGUAGE SERVICES NETWORK (LSN)

Traducción de Documentos y

Servicios de Interpretación

Personal Bilingüe Calificado

347 West Berry Street, Fort Wayne, IN 46802

260-426-6764 ext. 406

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Fort WaynePublic Transportation

Corporation

March 2017

1967-2017

50 Years of Service

SYSTEM MAP

Artwork by T. Ratliff

Adult Fare/Ticket to Ride $1.25Adult All Day Pass $3.00Adult Monthly Pass $45.00

Special Fares:

Senior Citizens (60 & over) and persons with disabilitiesFare/Ticket to Ride $.60 Reduced Fare All Day Pass $1.50 Reduced Fare 10 Ride Card $6.00 Reduced Fare Monthly Pass $22.00

Child (Ages 5-18) Fare/Ticket to Ride $.60Child All Day Pass $1.50 Child 10-Ride Card $6.00 Child under 5(with supervision) FREEChild Monthly pass $22.00Youth Summer Fun Pass $25.00

Please stand at the nearest bus stop sign, if there is no bus stop nearby wait at a safe intersection, signal the driver that you wish for the bus to stop by raising your arm. If it is dark, use a cell phone or flashlight to make sure the driver sees you. Please wait until all departing passengers are off the bus before you board. Please have the EXACT FARE ready. Change CAN NOT be provided. The farebox will dispense a change card for any over pay-ments, these can be used for future trips. Front seats should be saved for senior citizens and persons with disabilities. If all seats are occupied, please stand toward the rear of the bus, this makes it easier for other passengers and speeds service to everyone.

Please observe a few courtesies to other passengers: No smoking (by law). No chewing or spitting of tobacco prod-ucts. No eating or drinking on the bus please. Radios and players may be used with earphones only. Please fold all strollers and carts to keep the isle clear. Please keep children seated. Please volunteer your seat to a senior citizen or person with a disabil-ity as he or she boards. Offensive behavior or language is not allowed. Service animals and small pets in cages are allowed on the bus. No weapons of any kind, fuel cans, or car batteries are permitted to be carried on Citilink buses. Do not bring more packages than you can carry.

A timetable is a bus schedule that provides estimated arrival times at several key points along each bus route. In order to determine the time at which the bus will come past your bus stop, you must estimate the time based on the distance of your stop from the nearest key point. Generally you can estimate one minute of time difference for each quarter mile of distance. If you have questions about which route you should use or at what time you can catch the bus.

TELEPHONE INFORMATION:432-4546

Citilink information lines are open Monday-Friday from 5:30 AM to 9:00 PM, and Saturdays from 7:30 AM to 6:30 PM. Just tell us where you are, where you want to go, and when you want to get there, and we’ll tell you everything you need to know about riding the bus. If you wish, we will send you a transit system map and timetable for your reference. These are also available on the bus or on our website www.fwcitilink.com.

The sign above the windshield of the bus indicates the route for that bus. Before you get on the bus, be sure to read the destina-tion sign to make sure that bus is going where you want to go. If you have any ques-tions, the bus driver will assist you.

Citilink does not offer transfers. We encourage passengers to purchase an All Day Pass for unlimited bus rides all day. These are available on the bus from the farebox. Please inform the driver before depositing money for the purchase of a Day Pass. Day Passes are also available at pass sales outlets, including the ticket machine at the new Citilink Central Station.

When the bus approaches your destina-tion, pull the cord above the window or touch the plastic strip between or above the windows to signal the driver. Remain in your seat until the bus has come to a com-plete stop. Then exit by the door directed by the driver. Never cross the street in front of the bus. Wait until the bus pulls away from the stop before crossing the street

BEHIND the bus.

If you’ve lost something on the bus, give us a call at 432-4546 to see if it has been turned in, then stop by our office between 8 AM and 5 PM Monday through Friday to pick it up.

All Citilink vehicles are equipped with a wheelchair lift or ramp and other equip-ment to assist persons with disabilities. It is not always obvious to your driver which customers are in need of a lift, please request the lift as needed and it will be provided. It is Citilink policy to provide alter-native transportation to persons unable to access a bus because of an inoperative lift or ramp, with an accessible vehicle within 30 minutes. Alternative transportation may be requested by asking the driver of the bus without a properly functioning lift to dispatch a vehicle to your location.

Citilink Access offers the following spe-cial services for people with disabilities:

* Schedules are available in large print, Braille and on audio CD upon request. In addition, the Citilink website (fwcitilink.com) information is in formats which can be accessed by most text readers.

* Many Citilink buses are equipped with kneelers which lower the front end of the bus, making it easier to board. When boarding, ask the driver to activate the kneeler to lower the bus.

Citilink Access is the service for those who are physically unable to use the Citilink fixed route bus system. Call Citilink Access at 432-4546 for information about how to arrange for a small lift-equipped bus to take you anywhere within the Fort Wayne city limits and within 3/4 mile of route 10 to New Haven.

Call Citilink customer service at 432-4546. They’ll get the information to the right people and get results for you.

Special fares are offered to children ages 5-18 years, persons with disabilities, senior citizens and Medicare card holders. Payment of special fares requires a Citilink or school issued picture ID card. There is a $3 charge for the Citilink issued picture ID. These ID cards are valid for three (3) years. Customers with reduced fare ID cards must inform drivers prior to inserting cash into the farebox. Any patron not presenting an ID card will be required to pay the regular fare. No refunds will be given.

Customers are encouraged to use exact change. Citilink drivers do not carry cash and cannot provide change to customers. Once a dollar value is placed into the fare-box that exceeds the fare a change card will be produced by the farebox for the amount of the change due to the customer. Change cards do not have expiration dates and can be used at any time.

Pass/ticket sales outlets include; Citilink Central Station ticket machine, Citilink Office, Scott’s Stores, Kroger Stores, Urban League, Third World Store and the City Utilities Office. Further information is avail-able by contacting the Citilink Office at 801 Leesburg Road, Fort Wayne, IN 46808, (260) 432-4546 or visit the Citilinkwebsite:

www.fwcitilink.com

All fixed-route Citilink buses are equiped with bike racks.

Citilink’s Joblink program is about get-ting to work – linking you to the resources you need to get you where you need to go.

Whether you are trying to get to work or get workers to you our Joblink service can help. Visit out website for more infor-mation.

(Fares are subject to change)

Regular Fares:

TIMETABLES

LOST AND FOUND

GETTING OFF THE BUS

TRANSFERS

SPECIAL SERVICES FARE INFORMATION

DESTINATION SIGNS

CITILINK ACCESS

BOARDING THE BUS

BUSES EQUIPPED FOR PERSONS WITH

DISABILITIES

ON BOARD COURTESY

COMPLAINTS ANDCOMPLIMENTS

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Berry St

Berry St

SummitSquare

YMCA

CathederalMuseum

AnthisCarrerCenter

Convention &Visitor Bureau

CommunityCenter

ParkviewField

FederalBuilding Post

Office

NeighborhoodHealthClinic

Arts UnitedCenter

Allen CountyLibrary

Chamber ofCommerce

RousseauGovernment

Center

Grand WayneCenter

EmbassyTheater

CourtHouse

Citizen’sSquare

HistoryCenter

GE

Urban League/Transit Center

Williams St Williams St

Weisser Park Av

St Martins St

Smith St

Murray StMelita St

Bass St

Locust StBrandri� St

Mon

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saw

St

Monroe St

Masterson AveMasterson Ave

Masterson Ave Masterson Ave

Madison St

Lasselle St

John St

Gay St

Hugh St

Hayden StHayden St

Greentree Ct

Gay S

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Harm

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Franc

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Eliza St

Divis

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Dewald StDewald St

Chut

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Butler St

Buchanan StBuchanan St

Broa

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Brackenridge StBrackenridge St

Barr

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Ross St

Mich

aels Ave

Union St

Union St

Rockhill St

Rockhill St

Nelson St

Nelson St

Jackson St

College St

College St

College StSherm

an Blvd

Van Buren St

Wilt St

Wall St

Sturgis St

Leykauf St

Lavina St

Jones St

Garden St

Martin St Hendricks St

Zollars Ave

Walnut St

Thom

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Stophlet St

Poplar St

Parkview Ave

Oakle

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Pine S

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Web

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Fox A

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Lindley

Ave

Guthrie St

Swinney Ave

Maumee Ave

Fulton St

Wayne St

Berry St

Liberty StBurgess St

Lewis St Lewis St

Baker StBaker St

Douglas Ave Douglas Ave

Wallace St

Wallace St

Wallace StWallace St

Columbia Ave

Webster St

Webster St

Webster St

Pearl St Columbia St

Maiden Ln

Leland St

Broo

kside

St

Michigan Ave

Columbia St

Barr St

Barr St

Superior St

Main St

Main St

Jefferson Blvd

Jefferson Blvd

Washington Blvd

Washington Blvd

Washington Blvd

Lafayette Blvd

Lafa

yett

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Lafayette Blvd

Fairfield Ave

Wayne St

Wayne St

Wayne St

Creighton Ave

Ewing St

Ewin

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Harrison St

Harri

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Harri

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Taylor StTaylor St

Broadw

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Creighton Ave

Fairfi

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Clin

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Calhoun St

Calhoun St

Harmony Ct

Hann

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Hann

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Clay St

Hanna St

Clinton St

Clinton St

Wells St

St. JosephHospital