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Exponents of Change: How Scale Creates
Value in Net Communities
Exponents of Change: How Scale Creates
Value in Net Communities
David P. [email protected]
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Agenda
Businesses in Networks, and as Networks
Communities of Value - a new “killer platform”
Economic model of network value creation
Implications for Digital Strategy
Conclusions
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Community of Value
What is a Community of Value?
Context
Content
Commerce
Collaboration
Host
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Community of Value
Example Network Communities of Value
www.bluemountainarts.com – sharing cards
www.zing.com, www.videofarm.com, www.napster.com - sharing digital photo albums, movies, recordings
www.moveon.org - flash political community
www.military.com - community of current and former military personnel
www.ebay.com - infrastructure for collector/traders
Make audiences (for sponsors), metamarkets (for metamediaries), customer collaborations (mass
collaboration)
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Economic model
Valuing Optional Transactions
Networks create collections of options
to Receive – distribution
to Transact – exchange with peers
to Affiliate – establish and maintain groups
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Exp
ecte
d
retu
rn
Uncertainty of return
Increasing option value
Economic model
Valuing Optional Transactions and Affiliation
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Www.OnSale.com: first online auction house
Fixed number of products, variable number of consumers
Total option value ~ N
www.OnSale.com
Economic model
Sarnoff’s Law example: online auctions
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Cla
ssifi
ed
s.y
ah
oo.c
om
Economic model
Metcalfe’s Law example: online auctions
Online classifieds: classifieds.yahoo.com
Supply and demand scale with net size
Total option
value ~ N2
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Economic model
Reed’s Law example: online auctions
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www.eBay.com
Pez
Bean
ies
Economic model
Reed’s Law example: online auctions
Www.eBay.com: online auction market site
Any subset can form an auction
Total option value ~ 2N
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Economic model
Law:SarnoffMetcalfeGFN (Reed)OptionalTransactionsLink toBroadcastConnect PeersJoin/CreateGroupsExamplesOnSale,RemoteAccessYahoo!Classifieds,EMaileBay,Chat RoomsValue of Nmember netNN22NCombinedValue of N,M membernetsN + MN2 + M2 +2NM2N X 2M
Network Scaling LawsSarnoffBroadcastMetcalfeNetworkReedCommunityValueNN22NExamplesWire service,OnSaleEmail,ClassifiedsAOL Chat,eBayConnecting2 NetworksN+MN2+M2+2NM2NX2MEconomicsStableoligopoly oflowest costsuppliersIncreasingreturns tohost of mostusersIncreasingreturns tobest hosts
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Optional Transaction Value
N
Total Value
a N + b N2 + c 2N
a N + b N2
a N
Total Value = a N + b N2 +
c 2N
Typically, a >> b >> c
Economic model
Dominant Value Proposition Shifts
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Saturation of Value
N
Total Value
Total $ or attention capped ~ N
“Sarnoff”
“Metcalfe”
“Group-forming”
Shares dive
Economic model
Saturation squeezes the slower-scaling sources of value
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Dominant Value Regions
N
Value
N N2 2N
BestContent
MostMembers
BestFacilitation
Implications
Suit your game to the conditions
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Bootstrapping a CoV strategy
Evolutionary (phased) approach:Phase 1. Content acquisitions while N is
smallPhase 2. Transactions as N growsPhase 3. Facilitate groups as N gets larger
Preemptive (first mover) approach:Build a scalable community platformBuy scale: your survival depends on it.
Remember: spoils go to most efficient value creator
Implications
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Implications
Mechanisms for value capture
Subscription / Membership fees
Advertising / Sponsorship
Transactions (direct & intracommunity)
Referral fees – metamediary role
Information sales or use
Buyers cartel
Collaborative product innovation
Other ?
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Implications
Leveraging network partnerships
Closed vs. Open networks?
ExchangeA
ExchangeB
????
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Economic model
Law:SarnoffMetcalfeGFN (Reed)OptionalTransactionsLink toBroadcastConnect PeersJoin/CreateGroupsExamplesOnSale,RemoteAccessYahoo!Classifieds,EMaileBay,Chat RoomsValue of Nmember netNN22NCombinedValue of N,M membernetsN + MN2 + M2 +2NM2N X 2M
Network Scaling LawsSarnoffBroadcastMetcalfeNetworkReedCommunityValueNN22NExamplesWire service,OnSaleEmail,ClassifiedsAOL Chat,eBayConnecting2 NetworksN+MN2+M2+2NM2NX2MEconomicsStableoligopoly oflowest costsuppliersIncreasingreturns tohost of mostusersIncreasingreturns tobest hosts
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Implications
Leveraging network partnerships
Closed vs. Open networks?
“Metcalfe partnership” or “Reed partnership” create value by allowing transactions or groups to form in a wider scope
Construct communities that interconnect easily
ExchangeA
ExchangeB
$$$$
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Summary
In conclusion...
As the ‘net scales, communities are the next “killer platform”
Scale shifts value from content to transactions and finally, group-forming
Gateway partnerships among communities of value may be the most efficient ways to create value