Download - Επάγγελμα «Community Manager»
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ΟΧΙ θέλω να πω πως
ο community manager είναι ένας
κανονικός άνθρωπος που κάνει µία
κανονική δουλειά
θέλεις να πεις πως ο community manager είναι κανονική δουλειά
ΝΑΙ ?
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ένας άνθρωπος
πέντε πρόσωπα
Πηγή:
«The Five Faces of Community Management» presentation by Amber Naslund (radian6)
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TOOL ACTION
E-Mail (E-Mail Client) LISTEN
Physical Meetings LISTEN
Chat (Skype, MSN) LISTEN
Newsletter INFORM
Forum LISTEN / INFORM / ENGAGE
Blog INFORM / ENGAGE
Facebook Page LISTEN / REACH / ENGAGE
Facebook Group REACH / INFORM
Twitter LISTEN / REACH / INFORM
Invitation System REACH
Mass CRM LISTEN / REACH /INFORM / ENGAGE
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