1
Aeonix & Ingate
Role in Enterprise
2
What is Aeonix?A Unified Communications Solution delivering…….
Telephony
Voice Mail
HandsetsAudio
Collab-oration
Contact Center
UM Video
3
Aeonix UC&C Solution Unified Communications & Collaboration solution
Software based solution Standards based platform Centralized licensing Unified Administration Non Proprietary device support Mobility
ACCSeaMail
4
Aeonix Value Proposition
UC&C solution designed to meet current and future challenges of distributed organizations
Scalability – 25k users
ResiliencyOpen
ArchitectureSimplicity
Lowest total cost of ownership (TCO) possible with
minimal IT resources required
5
Aeonix - Distributed, Cloud, VM
Headquarters
Remote Office
Small Remote Office Remote Office
6
Aeonix – High Availability
Headquarters
Remote OfficeSmall Remote Office
PSTN
Remote OfficeServer FailsEnd points register with default server
Network Connection FailsEnd Points register with Remote Survivable Node
7
Aeonix – High Availability
Headquarters
Remote OfficeSmall Remote Office
Database ReplicationReal-time updateActive/active survivability
Remote Office
8
Aeonix - Scalability
Currently - Up to 25,000 UsersR3.0 - Up to 100,000’s Users
One Server – Up to 5,000 Users
One software for all sizes (users & sites)
9
Building Blocks
The Aeonix Technology Stack
10
Aeonix - High-Performance Software Platform
Unified Administration
Communication Platform
PSTN GW
Mobility
Applications (UC, VM, UM, ACD, Reporting, etc.)
SIP
11
Aeonix - High-Performance Platform
Unified Administration
Communication Platform
PSTN GW
Mobility
Applications (UC, VM, UM, ACD, Reporting, etc.)
SIP
Communication Platform
12
Aeonix Server Properties
Standard database Linux operating system Software License
Recommended Platform COTS (Custom off the Shelf) servers
Dell R2xx-6xx 8G RAM Dual Drive Processor Customer provided or Tadiran provided
Virtualization (VM Ware or Hyper V)
One Server for all Applications
13
Session Border Controller - Ingate
LAN
Aeonix
PSTN
ITSPSIP
Ingate SIParator
WAN
WebIngate SIParator
14
Ingate SIParator - SBC The Ingate SIParator manages the protection and
communications with outsourced applications. SIParator can be software running on a server or it can be an appliance
SIParator Delivers : Session-aware access control for signaling and media Security encryption devices Protection against Dos/DDos attacks & overloads Topology hiding, privacy and VPN separation Fraud prevention deep packed inspection enables protection against
malicious or annoying traffic CAC - Call Admission Control Monitoring and reporting
Failover
15
Aeonix - High-Performance Platform
Unified Administration
Communication Platform
PSTN GW
Mobility
Applications (UC, VM, UM, ACD, Reporting, etc.)
SIP
The Data Interface / Transport layer
16
Full SIP Handset Portfolio
T42G
VP530
T46G
EXP39T322P
T320PT328P
T41
T48G
17
Failover and Fallback Aeonix signals SIP telephones on server failure
SIP telephone registers to new Aeonix server or Ingate SIParator
Call continue without interruption
18
Extended SIP Features (ESF) SIP handles calls uninterrupted By default, does not handle extended features
Agent Feature (LogIn/Out, Release, Calls Waiting,etc) HELP Record on Demand Call Forward while on a call
Developed handling messages to SIP telephones Problem, local security and remote firewall Ingate SIParator allows ESF to work for remote
telephones
19
Security
GW
VPN
Usage of Session Border Controller and
Security Protocols
Internet
SBC
DMZ
Media Encryption using SRTP
Encrypted Signaling using TLS
GW
20
Aeonix Infrastructure - Summary
ITSP
Local LAN
SBC
PSTNACCSeaMailGateway
s
Aeonix UC Platform
Phones
21
Aeonix - High-Performance Platform
Unified Administration
Communication Platform
PSTN GW
Mobility
Applications (UC, VM, UM, ACD, Reporting, etc.)
SIP
Support for HTML5 and WebRTC Bring new functionality to enterprise
22
Dispatch Console – HMTL5 based
Application for Control of remote sites Quick response and fast call divert in an emergency Two telephone support Barge-In to calls (Zone page) Group division Integration with CCTV systems
23
Aeonix Dispatch Console
24
ACC – Aeonix Contact Center Integrated Contact Center
Wide selection of Graphical and Tabular report templates
25
ACC Delivers Unique Solutions
WEB
FOD
IVR
CSTA/TAPI
Engine
Aeonix
Ingate SIParatorWebRTC
26
WebRTC support Contact Centers will expand WebRTC for the
following: Video and audio from company web page
Intelligence from website browsing
Clear call recording and analytics No longer restricted by PSTN codecs
Security Viometrics with certificate
Agent efficiency Real-time speech analytics (keywords) Less time on call by agent
27
Summary Aeonix UC&C is expanding SIP functionality in the
enterprise Ingate SIParator provides key elements with the
Aeonix Security Flexibility Scalability Resiliency
28
Thank you.