1Federal Office of Child Support Enforcement
Child Support Enforcement
30 Years of Exchanging Data
Experiences & Lessons Learned
2006 Global Justice XML Data Model User’s Conference
September 2006
2Federal Office of Child Support Enforcement
Agenda
• Legislative History
• Child Support Enforcement Program
• Data Exchanges
• Data Access
• Experiences
• Data Sharing Initiatives
• Future Directions
3Federal Office of Child Support Enforcement
Legislative History
1993
1993
1988
1988
1996
1996
1975
1975
Title IV-D of Social Security Act Purpose: Established federal program
Title IV-D of Social Security Act Purpose: Established federal program
Omnibus Budget Reconciliation Act (OBRA)Purpose: To increase paternity establishment
Omnibus Budget Reconciliation Act (OBRA)Purpose: To increase paternity establishment
Family Support Act (FSA)Purpose: Place increased emphasis on enforcement remedies
and paternity
Family Support Act (FSA)Purpose: Place increased emphasis on enforcement remedies
and paternity
Child Support Enforcement Amendments (CSE)Purpose: Major reform and required techniques
Child Support Enforcement Amendments (CSE)Purpose: Major reform and required techniques
Personal Responsibility and Work Opportunity Reconciliation Act of 1996
Purpose: To restructure the welfare system
Personal Responsibility and Work Opportunity Reconciliation Act of 1996
Purpose: To restructure the welfare system
1984
1984
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The Child Support Enforcement Program
• Federally Funded
• State Administered
• State or County Operated
Challenges....Cross Jurisdictional Program
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Office of Child Support Enforcement Responsibilities• Provide Policy Guidelines to States
• Provide Funding
• Provide Technical Assistance
• Ensure Compliance
• Operate the Federal Parent Locator Service (FPLS) & Federal Income Tax Refund Offset
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State Responsibilities
• Administer the Child Support Enforcement (CSE) Program
• Deliver Program Services
• Operate State Parent Locator Service (SPLS)
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State Functions
• Locate Non-Custodial Parents
• Establish Paternity
• Establish Orders Using State Guidelines
• Enforce Orders
• Review and Adjust Orders
• Monitor and Distribute Collections
• Cooperate in Interstate Enforcement
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• Numerous Jurisdictions
• Various Operating Modes – Judicial, Administrative
• Numerous Systems
• Common Business Need to Exchange Data
The National Community
Challenges....A need for automation
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The Child Support Enforcement Process
Locate Enforcement
Tools AreUsed ToEnsurePayments
Collections/Distribution
Funds AreReceivedAndDistributed
Establishment
Paternity IsEstablishedAnd/OrFinancialObligations
Are Set
CaseInitiation
The CaseBegins
Missing Data Is Sought To Locate The Non-CustodialParent AndHis/HerAssets
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Child Support Community• Communication link for 54
diverse CSE automated systems for the purpose of exchanging interstate case information between IV-D agencies
• 50 States• District of Columbia, Puerto Rico, Guam, and the Virgin Islands
Various platfo
rms &
Technologies
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The Big Picture - State/Federal
SDU
SDNH
Empl.Empl.
SDU
SDNH
EFT/EDI EFT/EDI
CSENetSCRSCR
SWSSWS
SCRSCR
SWSSWS
FPLS
ExternalExternalSourcesSources
FCRFCRNDNHNDNH
SWA
FederalAgency
QW & UI
QW & NH
C:DNew Hire Data
Case
Reg
istry
Data
MultistateFinancial
Institutions
PassportDenial
Tax/AdminOffset
Direct Income WH
FI EFT/EDIFIEFT/EDI
Legacy
Systems
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The Big Picture - State Level
StateStateWideWide
System System
State CaseState CaseRegistryRegistry
FinancialFinancialInstitutionsInstitutionsEFT / EDI
EFT / EDI
StateStateDisbursementDisbursement
UnitUnit
EmployersEmployers
State DirectoryState Directoryof New Hiresof New Hires
FederalFederalCase Case
RegistryRegistry
Case Registry Data
C:D
National National Directory Directory
of of New HiresNew Hires
New Hire Data
C:D
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The Big Picture - Interstate
Host
Interstate Info ViaCSENet
EFT/EDI
EFT/EDI
EFT/EDI
EFT/EDI
Direct Income Withholding
EFT/EDI
Employer Employer
FIFI
SDU
SDNH
SDU
SDNH
SWS
SCR SCRSWS
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ExternalExternalLocate Locate SourcesSources
FCRFCRNDNHNDNH
The Big PictureFederal Parent Locator Service
Tax/Admin Tax/Admin OffsetOffset
MultistateFinancial
Institutions
PassportDenial
SWA
FederalAgencies
QW & UI
QW & NH
StateNew Hire
Data
StateCase Registry
Data
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Each State is Unique
Differences in rules, policies, and procedures can make communications difficult.
Each state also has its own child support language.
CSE operates under the state domestic relations law
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National Data Exchange
• Provide automation where it is most effective and at the appropriate level:– National locate
Federal Parent Locator Service (FPLS)
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Data Access
Dept. Of Ed HUD IRS CriminalInvestigations
IRS EITC TANF
OPRE
SSA
SWA
ExternalExternalLocate Locate SourcesSources
FCRFCRNDNHNDNH
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Data Sharing Challenges
• 54 different child support systems
• More than 8 different agency systems
• Paper, Fax, Phone, Mail, E-mail, Flat file, XML mediums of communications
• Batch & Real-time delivery
• Non standard definitions
Where to start?
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Data Sharing Improvements
Develop a common language for data exchange.
1. Data Standards
2. Data Quality
3. XML
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Data Standards
What is she talking about?
The absence of a common frame of reference, common business term definitions, and an agreed-to format for exchange makes it difficult for parties to understand each other.
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Consistent
Timely
Accurate
Actionable
OCSE is committed to ensuring that information and communication is:
Improving Communications
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State System
Certification
Data Modeling Activities
Interstate Interagency
Data Access
Data Submission Guides
Court (XML)
Data Quality Management
Modernization Planning
Business Definitions &
Data Standards
All of these activities either depend on or influence the definition of common business terminology and the subsequent capture of data standards for information exchange.
Current Definition and Standards Activities
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Influ
ence
A123
123X12123Y38123T63
InfluenceInflu
ence
Business Objectives
Data Standards forInformation Exchange
Business Definitions…
A 123123 X12
123 Y38123 T63
Y38A 123T63A 123
X12A 123
StateData Models
FederalData Model
•Interstate Data Access Workgroup •Court XML
•ICR State Extract File Record Format•Financial Data Match Specifications Handbook
A123
123X12123Y38123T63
A123
123X12123Y38123T63
Business Objectives Drive Both Standards and Models
National &
State
interests drive th
is
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What Makes a Data Standard?
• Participants desire a common framework for communicating
• Participants select key stakeholders to define and publish a draft standard
• Participants have opportunity to read and comment on draft
Most Importantly…….All participants agree to use the standardAll participants agree to use the standard
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OCSE Data Standards ProgramGovernance: policies and processes that provide the framework within which managers make decisions and take actions to optimize outcomes.
Harmonization: a process that compares the meaning and format of related data elements across multiple systems and media.
Metadata: data
that describes the content, quality, condition, and other characteristics of data.
OCSE Data Standards Governance Policies and Procedures
Data Harmonization Guide
Data Standards RegistryXML
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OCSE Data Standard Definitions
Authoritative Sources for Definitions:
1. Statute 2. Regulation 3. Action Transmittal/ Policy Interpretation 4. Dear Colleague Letter (DCL) 5. Subject Matter Expert 6. Convention
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Data Quality
• Dimensions of Quality
• Problem Resolution
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Dimensions of Quality
• Accuracy
• Completeness
• Consistency
• Timeliness
• Uniqueness
Most Importantly…….Objectively Measurable DimensionsObjectively Measurable Dimensions
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Data Quality Problem Resolution
Data Quality Issues Tracking System
1. Log, track, escalate data quality problems
2. Web based
Most Importantly…….Accessibility & adoptionAccessibility & adoption
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New Jurisdictions
• Courts
• Tribal Nations– New terms– New policies
• International– Language
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Real-time Data Exchanges
QUICK – Query Interstate Cases for Kids
eIWO – Electronic Income Withholding Order
Courts – Georgia, New York
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Future Directions
• Education & knowledge transfer
• Standards adoption: paper forms, glossaries
• Child Support Enforcement Taxonomy
• GJXDM – XML reusable components
• Policy driven systems design
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Policy Driven Systems Design
The Hague Conference on Private International Law
• Validate conventions through pilot testing
Consensus on the need…….Drives developmentDrives development
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Contact Info
Richard OrdowichOffice of Child Support [email protected]