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Documentum xCP 與大資料的應用
Anthony Ng, 黃獻順 EMC資訊智慧事業部亞太區技術經理
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Business Transformation
• Create new growth vectors for the business
• “Cost Reduction” vs. “Value Innovation”
• Requires: – Focus on business outcomes
– Focus on what customers really want
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Using Process to Manage
Silo’d Functional
Functions supported by processes
Processes supported by functions
From Traditional Line Management
To Processes & Services Management
Courtesy of Derek Miers, Principal Analyst, Forrester Research, 2012
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BPM Maturity Model
Level 1 Initial
Basic Mgt Control
Level 2 Repeatable
Level 3 Defined
Level 4 Managed
Level 5 Optimized
Standardized Processes
Process Measurement
Culture of Optimization
Inconsistent Results
Work Unit Management
Business Management
Change Management
Capability Management
Increasing level of business value
Courtesy of Derek Miers, Principal Analyst, Forrester Research, 2012
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Value Creation in the Information Economy
Strategic Business Transformation vs. Operational Efficiency
We have entered the era where information drives strategic transformation, not just operational
optimization
The Information Fabric must enable…
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Ad hoc
customer
interactions
Production
Structured
collaboration
Knowledge work is a different class of problem
Opportunity for differentiation
Distribution depends on
nature of work and culture
Fixed costs
Variable costs
Courtesy of Derek Miers, Principal Analyst, Forrester Research, 2012
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Big Data – What’s Different?
Source: 2011 IDC Digital Universe Study
Velocity
Variety
Volume
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What’s Causing This Explosion?
Medical Imaging (PACS Data, Electronic
Patient Records)
Video Surveillance Growth Of
Mobile Users
Smart Devices (Smart Electric Grids,
Smart Buildings)
Non-Traditional IT Devices
(RFID Readers, Navigation Systems) Increased Access
To Broadband
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How Can Big Data Transform Your Business? New Insights Delivered Faster, Better Recommendations
Less than 10% data available
Historical, incomplete, disjointed
“Rear-view Mirror” reports
All data from various sources
Real-time, correlated
“Forward-looking” recommendations
Today’s Decision Making Big Data Done Right
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Old Analytic Processes
New Analytic Processes
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Big Data Apps Require Big Data Analytics Your Approach To Business Analytics Must Change
Slow & Reactive
Limited Insight
Risky Shadow Repositories
Agile & Proactive
Expanded Insight & Correlation
Improved Compliance
Limited, Pre-Defined Expansive, Iterative
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The Journey To Big Data
Agile Analytics People & Productivity Focus
2 Data Science Collaboration Self-Service
Analytic Productivity Platform
Agile Process & Tools
3 Real Time Decisions New Applications Data Monetization
Predictive Enterprise Application Focus
Big Data Enabled Apps
All Data Faster Answers Elastic & Scalable
1
Big Data Infrastructure Technology Focus
Analytics Engines
Cloud Infrastructure
Analytic Engines
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Sample Big Data Scenarios AUTO INSURANCE
IN P&C INSURANCE
LOAN PROCESSING IN BANKING
SMART GRID ANALYTICS IN UTILITIES/ENERGY
VIDEO ANALYTICS IN RETAIL
PROACTIVE EMERGENCY RESPONSE IN HEALTHCARE
REAL-TIME STATISTICAL PROCESS CONTROL IN MANUFACTURING
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Big Data Enabled Underwriting Risk Level
LOW
HIGH
Underw
riting R
isk
Data Sources Leveraged in Loan Application and Underwriting Process
Loan Processing
Traditional Underwriting
Risk Level
TRADITIONAL DATA LEVERAGED BIG DATA LEVERAGED
2 to 3 weeks BIG DATA ENABLED
3 to 4 weeks TODAY
~30% TIME TO CLOSE IMPROVEMENT
AVERAGE TIME TO CLOSE A HOME LOAN
APPLICATION
STEP 1
PRE-APPROVAL
STEP 2
UNDERWRITING
STEP 3
CLOSING
STEP 4
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Action from Insight
External Sources
Loading, streaming, etc
Ingest Analyze Act
xCP
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Sample Telematics Data Time DateFix Type Fix Status Address Speed Course IGN JID Battery LevelCharge LevelCoulomb Counter
18:54 JourneyEndOK The Ridings; Headington; Oxford OX3 9 0 0 FALSE 60540198 4.0655 0 1
18:53 ScheduledLocationOK The Ridings; Headington; Oxford OX3 9 0 0 TRUE 60540198 4.0655 0 1
18:52 ScheduledLocationOK The Ridings; Headington; Oxford OX3 9 0 0 TRUE 60540198 4.0655 0 1
18:51 ScheduledLocationOK The Ridings; Headington; Oxford OX3 9 0 0 TRUE 60540198 4.042 0 1
18:50 ScheduledLocationOK The Ridings; Headington; Oxford OX3 9 0 0 TRUE 60540198 4.0655 0 1
18:49 ScheduledLocationOK The Ridings; Headington; Oxford OX3 9 0 0 TRUE 60540198 4.0655 0 1
18:49 ScheduledLocationHistoryOK The Ridings; Headington; Oxford OX3 9 0 0 TRUE 60540198 4.0655 0 1
18:49 InternalBatteryOffChargeInvalidGPSFixThe Ridings; Headington; Oxford OX3 9 0 0 TRUE 60540198 4.0655 0 1
18:48 ScheduledLocationInvalidGPSFixThe Ridings; Headington; Oxford OX3 9 21 156 TRUE 60540198 4.1125 4.914 1
18:47 ScheduledLocationOK The Ridings; Headington; Oxford OX3 9 21.1 160 TRUE 60540198 4.1125 4.914 1
18:46 ScheduledLocationOK 170 Old Rd; Oxford OX3 8 20.6 92 TRUE 60540198 4.089 4.914 1
18:45 ScheduledLocationOK 46 Wood Farm Rd; Headington; Oxford OX3 9 32.5 39 TRUE 60540198 4.089 4.914 1
18:44 ScheduledLocationOK The Slade; Headington; Oxford OX3 9 30.9 329 TRUE 60540198 4.089 4.914 1
18:43 ScheduledLocationOK Hollow Way; Oxford OX3 7 24.1 32 TRUE 60540198 4.089 4.797 1
18:42 ScheduledLocationOK 155 B4495; Oxford OX4 2 27.7 24 TRUE 60540198 4.089 4.914 1
18:41 ScheduledLocationOK Bennett Crescent; Cowley; Oxford OX4 2 1.6 0 TRUE 60540198 4.089 4.797 1
18:41 ScheduledLocationInvalidGPSFix31 Fern Hill Rd; Cowley; Oxford OX4 2 0 0 TRUE 60540198 4.089 4.914 1
18:41 JourneyStartHistoryInvalidGPSFix31 Fern Hill Rd; Cowley; Oxford OX4 2 0 0 TRUE 60540198 4.089 4.914 1
18:40 InternalBatteryOnChargeHistoryInvalidGPSFix31 Fern Hill Rd; Cowley; Oxford OX4 2 0 0 FALSE 0 4.089 4.914 1
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Per
cent
of
Los
ses
Population (Sorted by Predicted Risk)
Big Data Enabled Insurance
Model Sourced From Progressive IR Meeting, June 2010
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xCP and Big Data xCP 2.0, Document Sciences, Greenplum UAP
The New Developer The New User
The Data Scientist
xCP Application
Document Sciences xPression
Greenplum UAP
JDBC Data Service Web Service Data Service
xCP Designer
xPresso Designer
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Act EMC Documentum xCP
EMC’s Big Data Stack
Analyze EMC Greenplum + Hadoop
Store EMC Isilon + Atmos
?
Petabyte Scale 1
Structured & Unstructured 2
Real Time 3
Collaborative 4
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