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Dealing with Student Problems
&Problem Students
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The Romans taught their children
nothing that was to be learned sitting
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Crisis Clinic
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Its a typical day in your class,
as you lecture .
A student enters 10 min late
Several are discussing between themselves One has head back, eyes closed & mouth open
A cell phone rings / someone is using a phone
A student is Writing / Reading something
What might you do about all this?
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One in Every Crowd
s One of the students in your class goes out of
her way to be obnoxious: she acts bored,
sleep in class, and makes constant semiaudible wise cracks that set everyone around
her to snickering.
s She also loves to ask you questions you cant
answer and to point out flaws in everythingyou do and say in lectures
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Why me, Lord?
s An agitated student comes into your office,begins to discuss the quiz he just did sopoorly on, and then in a broken voice tells youthat he had a B average coming into thissemester and hes now failing all his coursesand doesnt know what hes going to do. Hemakes an effort to pull himself together,
apologizes for taking up your time, and getsup to leave.
s What might you do?
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The old switcheroo
s The tests have been handed in, graded, andreturned. A student comes in, shows you apage
s without a red mark on it that contains aperfect solution to Problem 3, and complainsthat the
s
grader must have overlooked that pagebecause points were taken off for Problem 3.s What might you do?
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Cheating*
s Question: Is there likely to be cheating
on exams in the course Im about to
teach?s Answer: Yes
s Question: How will they do it?
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s Answer:1. The Sneak Preview. (They get advance copies.)
2. The Eyes Have It. (They scan their neighbors paper.)
3. I Get By with a Little Help from My Friends. (They
text-message on their cell phone or instant-messageon their laptop to a classmate or a person outside ofthe class.)
4. The Note of Precaution. (They bring crib sheets orstore information on their personal data assistant/cell
phone/calculator/laptop)5. The Call of (a Warped) Nature. (They leave the test
room and get help.)
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6. Quick Change Artistry. (They pick up your worked-out solution at the front of the room and correct thepaper before handing it in.)
7. Now You See It, Now You Dont. (They dont hand
in the test and later claim you lost it.)8. Three-Page Monte. (They substitute correct
solutions for incorrect ones after the graded tests arehanded back.)
9. Hire a Substitute.10. History Repeating Itself. (They memorize solutionsto the same questions on past tests.)
This one is not cheatingits your fault for repeatingquestions.
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Question: How can I minimize cheating?
s Answer:
1. Dont leave copies of the test lying around,including in computer files.
2. Know how many copies were run off. Countthem before the test is given.
3. Announce that cell phones, PDAs, etc., willbe confiscated if they are used during the
test.4. Make sure the exam is carefully proctored.
5. Dont hand out worked-out solutions until youare sure all the papers have been collected.
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Question: How can I minimize cheating?
6. Log in the papers as soon as you collect them.
7. Use exam booklets if possible.
8. Make photocopies of some or all graded solutionpapers, particularly those of anyone you have
suspicions about, before handing them back.9. Require complete solutions. Dont give credit for the
right answer magically appearing.
10. Give open-book tests as much as possible.
11. Give tests that are easy to read and possible tosolve. Students are much more likely to cheat ontests they regard as unfair.
12. Dont repeat exams!
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Non disruptive & Disruptive
s Non disruptive
Ignore if not repetitive / deliberate
Deal outside the class if repeated
s Disruptive
Aggressive short term & long term effects
Passive (Indirect) cannot do it
Assertive asking what he/she want & deal
outside the class if repeated
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Thank You