Download - 2014 Hard-to-Reach Standard Offer Program
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2014 Hard-to-ReachStandard Offer Program
October 23, 2013
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Where in Texas?AEP is offering the Hard-
to-Reach Standard Offer Program (HTR SOP) through its Texas distribution companies which include AEP Texas Central Company (TCC), AEP Texas North Company (TNC) and Southwestern Electric Power Company (SWEPCO)
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HTR Successes
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TCC TNC SWEPCO
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2013 YTD• TCC – 1,830 Customers Served; 4,071 total installations• TNC - 274 Customers Served; 629 total installations• SWEPCO – 1,314 Customers Served; 2,299 total installations
Lower Budgets impact # of Customers Served2013 numbers are from incentive reports processed/paid through the 3rd quarter.
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HTR Successes (continued)TCC: 12 Counties traditionally Underserved experienced
measure installations in 2013 Program goals met after first month of program opening
TNC: YTD savings achieved: 233 kW 704,398
kWh 2013 Program Goal: 240 kW 653,561
kWh SWEPCO: 3 Counties traditionally Underserved experienced
measure installations in 2013
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2014 HTR SOP Summary Incentives Paid for kW and kWh savings Internet Application and Reporting HCA, Income Eligibility Form and Customer
Education Material Small Projects
No minimum project size Reserve funds for 30 days
Multi-Family Reserve up to $ 25,000 at a time
Single-Family Reserve up to $5,000 at a time
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2014 KEY CHANGES Project Sponsors must carry all statutorily required insurance The 2014 HTR SOP shall utilize the deemed savings values contained in
the State of Texas Technical Reference Manual (TRM), unless the PUCT indicates otherwise
Residential dwellings or additions completed after January 1, 2012 do not qualify for the program
Home Energy Rater (HERs) or Building Performance Institute (BPI) individual required to be on staff for any Project Sponsor performing duct efficiency and/or air infiltration measures. HERs or BPI individual required to be listed on Project Sponsor application
Underserved Counties for TNC and SWEPCO have been revised for 2014 A new field to report “# of bedrooms” has been added as a required
field on the customer input form New document upload feature added to the database
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CONTINUING IN 2014 Blower-door testing shall occur immediately prior to the installation of
any air infiltration measures at every site. Post-installation testing shall occur immediately following the installation of air infiltration measures at every site
Pre- and post-retrofit duct pressurization testing shall be performed at every site by Project Sponsors implementing the duct efficiency measure to verify and record leakage sealed
Work schedules required for Project Sponsors completing duct efficiency and infiltration measures in Single Family projects
Project Sponsors must provide a work schedule for Multi-Family projects seven (7) days prior to measure installation
Incentive Reports may no longer be submitted the 1st 15 days of each month
All installations must be submitted on an Incentive Report within 45 days of the installation
All host customers must be supplied approved customer education material
Changes to the Host Customer Agreement and Acknowledgement Form to include all Pre and Post CFM readings for Duct Efficiency and Air Infiltration measures and “R” Value of Existing Ceiling Insulation
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CONTINUING IN 2014 (continued) CFL measure not eligible in SWEPCO HTR SOP All ceiling insulation installations must affirm that an insulation
installation certificate was permanently affixed near the attic opening
An updated duct tool spreadsheet has been added to the database Failure to complete prescriptive requirements will result in a total
Measure failure regardless of the CFM reading Homes cooled with window air conditioning units exclusively must
be reported as “gas” heat. Electric space heaters are considered “plug-in” load and do not make the home eligible for electric heating type in this program (Air Infiltration and Ceiling Insulation measures)
The air infiltration Deemed Savings include an upper limit of 4 CFM50 per square foot of house floor area pre-retrofit infiltration rate and this limit will be enforced
All use of marketing, including social media and telemarketing, must be approved by AEP
Different incentive rate for historically underserved measures Different incentive rate for projects targeting historically
underserved counties
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HTR SOP INCENTIVE BUDGETS
Budget Limit per PS
TCC $ 953,417 $ 75,000
TNC $ 162,719 $ 50,000
SWEPCO $ 562,360 $100,000
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How Do I Participate? Review Program Manual
Review SOP Agreement
Complete and review on-line application
Submit application via internet
If applicable, upload testing procedures within 24
hours of submitting application
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What Happens Next? Applications will be reviewed based on receipt
of all required information Once eligibility has been verified and
application pre-approved, enter into a agreement with AEP to install eligible Measures
Refer to Program Manual for additional information
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Project Sponsor Requirements
A Project Sponsor must have: Adequate insurance (mailed or e-mailed directly
to appropriate Program Administrator by insurance agency)
All appropriate licenses References Evidence of technical and managerial capabilities
and experience AEP approved customer education material to be
distributed to all host customers
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Incentive Payments & Example
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Incentive Payment Structure Four levels, to encourage Project Sponsors:
Installing Standard Single-Family dwelling Measures
Installing Standard Multi-Family dwelling Measures Installing historically Underserved Measures Installing Measures in certain historically
Underserved Counties kW kWh
Standard Single-Family $360 $0.11Standard Multi-Family $325 $0.10Underserved Measures $400 $0.13Underserved Counties $440 $0.15
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Incentive Payment Limits
Load Factor Caps:
For all combined kW and kWh incentive payments, incentive is limited to:
$920 per kW
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Incentive Payment ExampleInstall Measures in Single-Family dwellings resulting in savings
of:
48 kW 120,000 kWh
Standard Single-Family Incentive Rate:
$360/kW $0.11/kWh
Total Incentive Payment: $30,480 (before any limits)
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Underserved Counties - TCC
ATASCOSA EDWARDS KINNEY UVALDE
BEE FRIO LA SALLE VAL VERDE
BROOKS GOLIAD LIVE OAK WHARTON
CALDWELL GONZALES MAVERICK WILSON
COLORADO GUADALUPE
MCMULLEN ZAPATA
DE WITT JACKSON MEDINA ZAVALA
DIMMIT JIM WELLS REAL
DUVAL KENEDY REFUGIO
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Underserved Counties - TNC
BRISCOE COTTLE DICKENS
FOARD HALL HARDEMAN
KENT KING KNOX
MOTLEY STONEWALL
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Underserved Counties - SWEPCO
CHILDRESS FRANKLIN HOPKINS
RED RIVER SMITH UPSHER
VAN ZANDT WHEELER WOOD
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Application Process
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Create Application
Register on Program website
Complete Project Sponsor Details
Sponsor Profile
Subcontractor Information
Project Description
Qualification Documents
Insurance Information
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Application Schedule
1st Day to register October 24, 2013
Submit applications December 3, 2013
Implementation begins February 4, 2014
Must have approved application status
Must have 2014 HCA’s
Must have a budget reservation
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Multi-Family Projects Site
Measures
Work Schedule
Duct Description
Individually-metered
$25,000 Budget ReservationProgram Administrator can increase
reservations for completion of project per funding availability
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Identify Project Opportunities Verify customer eligibility Original customer signature and date
on Income Eligibility Form Original customer signature and date
on Host Customer Agreement & Acknowledgement (HCA) form
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Install Measures Reserve funds via internet Install Measures Original customer signature and date
HCA form to verify completion If applicable, supply pre and post CFM
readings and “R” Value of Existing Ceiling Insulation on HCA.
Provide customer with Approved Educational Materials
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Reporting Monthly reporting via internet
Inaccurate reporting results in failures Un-submitted Measure installations over
45 days old will lock out reservations feature
AEP will process inspection-adjusted Incentive Reports within 45 days under normal circumstances
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Installation Inspections Random sample of Measure installations Verify that number of installed Measures
equals number of reported Measures Verify Measure is installed and capable of
performing its intended function (10 yr measure life expectancy)
Verify that Measures qualify and that installation standards were followed
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2013 Program Issues Inaccurate pre assessments, i.e. incorrect levels of existing
ceiling insulation reported, incorrect heating type reported Failure to perform pre-retrofit installation blower-door and
duct blaster tests Failure to perform post-installation blower-door and duct
blaster tests HCA’s and Installations done prior to application approval Submitting incomplete forms (HCA, income eligibility forms) Failure to complete daily work schedule Multi-Family/Single-Family reservations (only one open at a
time) Use of unapproved marketing material. All marketing
material must be approved, including social media Failure to report measure installation within 45 days of the
installation date
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2013 Program Issues (continued) Door weather-stripping; customer(s) must be able to close
and shut door(s) with minimum effort after installation CFLs installed in non-common areas (e.g, closets, pantries) Customer educational material not being supplied Must inform customer of inspection possibility
Provide best daytime contact phone #’s Measures installed should provide an expected life of at
least 10 yrs with the exception of CFLs. The following are deemed unacceptable Taping attic access doors and filter access panels Plumbing penetrations not covered effectively or with
non-rigid material Supply registers not removed to be sealed nor serviced
from attic space Caulking reported but not found in rooms specified (door
frames, baseboards, windows)
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Program Website
Refer to www.aepHTRsop.com for: SOP schedule Latest program announcements Available funding FAQ’s Program Manual Program contact information
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AEP Contact Information TCC – Vee Strauss
Phone: 361.574.2252E-mail: [email protected]
TNC – Steve MutisoPhone: 325.674.7287E-mail: [email protected]
SWEPCO – Jeff ThigpenPhone: 318.673.3372E-mail: [email protected]
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Comments and Questions……………….