Download - 8 Ways To Get More Out Of An LMS
Amit Gautam@amitgautam
Amol Shinde@amolbshinde
Upside Learning
years in eLearning9+clients in 13 countries150+
awards & recognition30
Our offeringsUpsideLMS | Upside2Go | Custom Learning Solutions
Upside Learning
Upside Learning Solutions blog www.upsidelearning.com/blog
eBooks and Whitepapers• Mobile Learning• Learning Management Systems• Game-based Learning
Research endeavors• ASTD Research• Brandon Hall Group• Towards Maturity
Presenters
Amit Gautam
Amol Shinde
Director and Co-founder, Upside Learning12+ years in eLearning domainEngg. (Computer Science), MBA Learning technologist, Internet addict
AVP Sales (India)9+ years in Software Services & eLearning domain
eLearning enthusiast
4 8 Way to get MORE out of an LMS
1 Selecting an LMS-9 Step Guide ( Quick Snap Shot)
Evolution of the LMS
Myths about the LMS
23
Agenda
5 Summary
Selecting an LMS-9 Step Guide
Quick Snap Shot
Why LMS selection is important?
1. The system potentially touches every employee in the company
2. Cost benefit3. Wider Reach with growing employee base
How to select an LMS?
Definebusiness
case
1Define
requirements(Functional,Technical)
2Create an
RFI/RFP3
Identifypotentialvendors
4
Circulate an RFI/RFP for
the responses to the shortlisted
vendors
5Conduct
meetings anddemos for
the product
6Do the technical evaluation of the
LMS from IT
7
Do the vendordue diligence
8
Decide on LMS Vendor
and the implementation
strategy
9
Poll #1
Which of these is true for your organization?1. Already have an LMS implemented2. Currently implementing an LMS3. Planning to implement LMS in next 3 months4. Don’t have an LMS. No immediate plans to
implement
Evolution of an LMS
Evolution of an LMS: from Management to Learning
• Social Collaboration Collaborative, Talent Driven & Formal Learning
• Talent Management• Mobile Learning
Traditional & Computer Assisted Training• Instructor & Computer Based ( CBT )• LMS was only an administrative platform
The eLearning era• Put material online- information versus instructions• Introduction of Virtual Classroom
Blended Learning & Informal Learning• Mixing all forms of Media with informal learning• Learning on demand and integrated programs
The Evolution of the LMS
Source: http://c4lpt.co.uk/new-workplace-learning/new-model/
Poll#2
Select your top 3 perceptions about the LMS.1. LMS is an expense and not an investment 2. LMS can do only eLearning delivery3. LMS is not mission/time critical4. LMS administration is a lot of work5. LMS adoption is a challenge
Myths about the LMS
Myths about the LMS
• LMS is an expense and not investment • LMS can do only elearning delivery• LMS is not mission/time critical• LMS administration is a lot of work• LMS adoption is a challenge
8 Ways to Get More Out of an LMS
1 2
3
4
56
7LMS
8
1. Know your user: Who the LMS is for?
HR Finance
Operations
Marketing
Sales
Organization
Manager
L&D
Employee
1. Know your user: Who the LMS is for?
Why is it important?- They have to live with it everyday- Success of any LMS depends on the LMS users- Key features of an LMS are decided based on
the user profiles- Each department has a unique requirement- Usability & design varies based on the users
1. Know your user: Who the LMS is for?
• Care about user experience and not administration
• Define the user persona • Identify key interactions with the LMS• Decide on what is most important to the end
users• Eliminate what is going to confuse the user
2. Learning Strategy: What an organization wants to achieve?
While strategy is a powerful discipline, many companies forget that without good execution a strategy is only a plan- an intention. Every Year thousand of strategic plans fail because they weren't translated into compelling customer experiences. In short road to hell is paved with a good strategy.
2. Learning Strategy: What an organization wants to achieve?
• Create a comprehensive strategy• Think about long term and short term
strategies• Get it verified with key stake holders • Connect your learning strategy with LMS• Implement
3. Reach
Challenges- Right messaging- Appropriate mediums- Frequency- Context should drive the content
3. Reach
• Decide on the messaging strategy• Have specific messages designed for specific
target audience• Create some excitement• Use all possible mediums to promote the LMS
portal• Have a dedicated communication team• Explore and exploit all the communication
channels
4. Resources
A well defined content resource is key to the success of any LMS.
4. Resources
• Relevant content for target audience• Content to be available in multiple formats
– HTML Courses– PDF, PPT, Word, Excel– Videos– Research Papers, White Papers
• Avenues to get their queries addressed instantly ( e.g. Chat, Ask an expert)
5. Engage
Ratings Blogs
Forums
FeedbackComments
Wikis Twitter
Communities Polls
5. Engage
• Leverage on social learning modules• Identify key contributors• Encourage learners to participate • Implement open feedback system• Implement reward systems • Create a knowledge center/repository
6. Integrate
LDAP
ERP
HRMS
Other
ContentServer
MailServer
SMSGatwayServer
LMS
6. Integrate
• World is moving towards unification of IT systems• Increase the power of Learning Management Systems with
integration• Harness integration to streamline and automate critical
business processes focusing on driving new business• Integrate using APIs of other applications and services in
order to streamline:– onboarding processes, – measure and track audience engagement, – synchronize data between LMS and other collaboration, CRM, mobile, and
social apps.
• With integration you can expand addressable market, focus on core competency, increase reach, lower customer churn, and accelerate time to value
MIS & Reporting
3-Tier Architecture
Knowledge Collaboration Tools
Online Assessments& Surveys
eCommerceMobile Learning
Learning Content Authoring & Management
Social Learning
Classroom Training Management
Assignments & Certifications
7. Right blend
7. Right blend
• Chose the right blend of module based on the target audience
• Use modules deliberately• Go for a phase wise approach if need be• Emphasize on adoption at all levels• Seek regular feedback from the key
stakeholder/s of each department• Modify the blend if the need be
8. Analytics
If you can’t measure it, you can’t manage it.
-Bersin & Associates
• Analytics v/s Reporting• Analytics must be used to address 3 major
issues faced by organizations – Effectiveness– Efficiency– Compliance
• Determine ROI • Present reports to important stakeholders
8. Analytics
Summary“Continuous learning is increasingly important to the success of the organization because of changing economic conditions. Given the current business environment, organizations must be able to learn continuously in order to deal with these changes and, in the end, to survive.”
-c4lpt
5 key points to remember
Think Big, Plan Big, Start Small
Get the right content on board
Encourage engagement
Keep IT in loop
Draw & present regular analytics
Thank You!Amit Gautam
Amol Shinde@amolbshinde
Please participate in our survey….