“A Day in the Life of SharePoint”Explaining SharePoint to End Users and Management
Scott ShearerSharePoint Evangelist/DeveloperFlexPoint [email protected]
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Who is Scott?
SharePoint consultant for FlexPoint Technology Done everything from System Administration
to C# development to helpdesk CPA Former Stock Broker Past Certifications Held: MCSE, MCSD, MCDBA,
MCT, CNE [email protected] http://spconcierge.wordpress.com @ScottJShearer on Twitter
FlexPoint Technology(They paid for me to be here)
IT Consulting firm based in Reston, VA Cloud Technologies SharePoint consulting, development, training US Government and commercial customers
Agenda “A Day in the Life of SharePoint” briefing
How do you answer the question “What is SharePoint?” SharePoint has very broad feature set, making it hard to
explain
How the Demo was Developed I became expert on how to explain and demo SharePoint
the “wrong way” Through trial and error, I finally figured out what worked
Scott’s Observation #1People don’t care about SharePoint –
they care about solutions
Scott’s Observation #2
When attending an IT briefing, a non-technical user wants to know:
“What’s in it for me?”
Scott’s Observation #3
PEOPLE HATE CHANGE AND YOU REPRESENT CHANGE
Scott’s Observation #4
ENTHUSIASTISM IS COMMUNICABLE!
“So, what do I do?”
Give your End Users a reason to be interested Simple, concrete examples of how SharePoint
can: Save time Reduce hassles Automate manual processes
Do not use technical terms unless absolutely necessary Use terminology that they understand
“Action Item Tracker” vs task list
Demo what you want them to understand Don’t try to explain versioning with PowerPoint
alone SLOW DOWN in your demo
SharePoint is new to you audience Quickly clicking all around the screen serves to
confuse rather than inform Don’t talk about SharePoint Features
Talk about solutions
Demo
SharePoint Overview
Scott ShearerSharePoint Evangelist/Developer/Trainer
FlexPoint Technology
What is SharePoint?
Lets take a look….
(SharePoint Team Site Demo)
Team Sites
Used in demo Used for general office collaboration Audience for the site is usually an office, team, etc. Much of the functionality is quick and easy to configure Common Team Site uses
Document repositories Discussion Boards Surveys Meeting minutes and agendas Tracking just about anything Leave scheduling Conference room scheduling Process automation
Public Facing Sites
“Traditional” web sites Push information out Intended to allow people to consume information
Audience for you public facing site is everyone except the people on your team
May require the skills of a graphic designer Content can be updated by non-technical staff
Sample SharePoint “Public Facing” sites Ferrari Bank of England Boy Scouts Micro Strategies BA Insight
What do you say when someone asks you “What is SharePoint?”