AIRFREIGHT DEPARTMENT
AIRFREIGHT CUSTOMS IMPORT CLEARANCE PROCEDURE
Document NO: BLX-TZA-AIR-PRO-0005 REV 04
Effective date: 23 January 2020
This Document is uncontrolled when printed This document is the property of Bolloré Logistics; Distribution and reproduction prohibited without
authorization of the Q-HSE Manager ``
Management System
Procedure
AIRFREIGHT DEPARTMENT
Airfreight Customs Import
Clearance Procedure
Prepared By Reviewed By Approved By
Erick MSINA
Augustine MWANG'ANGA
Severine RIWA
Deputy Airfreight Manager
QHSE Manager Airfreight Manager
AIRFREIGHT DEPARTMENT
AIRFREIGHT CUSTOMS IMPORT CLEARANCE PROCEDURE
Document NO: BLX-TZA-AIR-PRO-0005 REV 04
Effective date: 23 January 2020
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1.0 Scope and Purpose
1.1 Purpose
This procedure aims at providing an overview of the airfreight customs
import process with an emphasis on documentation requirement
1.2 Scope
This SOP covers Tanzanian clearance of the importation by air, under exemption regime, temporary importation and normal clearance on duty paid basis
2.0 Responsibilities
Customer service officer
• Shall ensure all appropriate documentation required for clearance are available
• Shall maintain communication with the customer on their cargo to keep them updated
• Shall full adhere to the requirements as stipulated in this procedure Head of Department
• Shall ensure the procedure is implemented, communicated and understood by all relevant personnel involved in clearance process
3.0 Reference Documents
• ISO9001:2015 Quality Management system requirements
AIRFREIGHT DEPARTMENT
AIRFREIGHT CUSTOMS IMPORT CLEARANCE PROCEDURE
Document NO: BLX-TZA-AIR-PRO-0005 REV 04
Effective date: 23 January 2020
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4.0 Definitions & Abbreviations
PMD Post Manifest Declarations
ISO
The International Organization for Standardization is an international standard-setting body composed of representatives from various national standards organizations
Quality Management system
(QMS) is a formalized system that documents processes, procedures, and responsibilities for achieving quality policies and objectives.
PAD Pre-Arrival Declaration
QHSE Quality, Health, Safety and Environment
TRA Tanzania Revenue Authority
BLX TZ Bollore Transport and Logistics Tanzania
AWB Air Way Bill
GPSA Government Procurement Services Agency
TASAC Tanzania Shipping Agencies Corporation
POL Point of Loading TANCIS Tanzania Customs Integrated System
PSI Pre-shipment Inspection COC Certificate of conformity to standards
PVoC Pre- Verification On Conformity to standards COO Certificate of Origin
TBS Tanzania Bureau of Standards
TPDC Tanzania Petroleum Development Company
5.0 Process & Methodology
5.1 Summary of documentation required
5.1.1 Air Way Bill (AWB)
The AWB is of the most sensitive documents, which accuracy should not be compromised as the process for its correction and subsequent effects can have substantial negative financial and operational consequences.
The AWB shall stipulate the following:
• Consignee Details:
Full styles address must be clearly provided detailing the consignee name, physical location and ideally details of the contact person
• Notify Party Details:
AIRFREIGHT DEPARTMENT
AIRFREIGHT CUSTOMS IMPORT CLEARANCE PROCEDURE
Document NO: BLX-TZA-AIR-PRO-0005 REV 04
Effective date: 23 January 2020
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Shall stipulate the address of Bollore Transport and Logistics Tanzania Ltd
• Cargo Description
The AWB must give at least General description of goods and if such goods require special attention such as cold room services or any other special handling information, number of packages, dimensions and weight in kilograms
• Status
The “Airport of final destination must be Dar-es-Salaam
5.1.2 Commercial Invoice
The Commercial Invoice must be detailed (as per pertaining Packing List) and the total CIF value (Cost, Insurance and Freight) of the consignment must be indicated. The Commercial Invoice must be addressed to the Consignee, providing full style physical address.
A full and comprehensive description of each item must be provided in order to avoid rejection during the Customs clearance process. The currency of the Commercial Invoice must be clearly specified & the invoice must be clearly worded in English.
BLX TZ recommends to:
• Have the exact details reflected on the Packing List copied and pasted on the Commercial Invoice.
• Values of each goods indicated in the adjacent column.
• A line for the “insurance cost” after the “Cargo value”.
• A line for the “Freight cost” after the “Insurance cost” line.
• A total CIF value indicated at the bottom of the document and after the “Freight cost” line.
•
It is important that the Commercial Invoice specify separately the amounts for Cost (Goods Value), Insurance and Freight. If the Commercial Invoice is not on CIF basis, it is compulsory to provide an Insurance Debit Note and a Freight Invoice for Customs Declaration purposes. A Commercial Invoice must be issued by the shipper for each consignment per AWB
AIRFREIGHT DEPARTMENT
AIRFREIGHT CUSTOMS IMPORT CLEARANCE PROCEDURE
Document NO: BLX-TZA-AIR-PRO-0005 REV 04
Effective date: 23 January 2020
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5.1.3 Packing List
Description of the goods on the packing list must match with the details
mentioned on the Commercial Invoice. The Packing List must indicate for each
item / package; the marks & numbers, cargo description, weight and
dimensions.
A Packing List must be issued by the shipper for each consignment on as per
AWB
5.1.4 Authority Letter
An Authority Letter allowing Bolloré Transport and Logistics Tanzania Ltd.
(referred to as BLX TZ) to act as the appointed Clearing & Forwarding Agent
must be issued by the consignee and addressed to TRA, “Commissioner of
Customs & Excise Duty”. The letter must be copied to the cargo handling
company M/S Swiss port Tanzania
5.1.5 Taxpayer Identification Number certificate
The consignee/receiver must provide a copy of the valid TIN Certificate prior to
commencement of customs pre-clearance
5.1.6 C36 Form
A C36 form is a Customs document, which stipulates the particulars of the
goods and their customs value. This document must be issued by the
consignee/importer for each specific consignment.
The consignee is required to duly fill , sign and stamp this form and forward it to
BLX TZ well in advance since it constitutes one of the requirement to initiate the
pre-clearance formalities in Tanzania. The consignee per AWB must issue a
C36 Form
5.1.7 EAC / SADC COO (Certificate of Origin)
An EAC or SADC COO is applicable only for cargo originating from EAC or
SADC countries.
The Competent Authorities in the country of origin will issue this Certificate of
Origin. The COO is required by the Tanzanian Authorities to confirm the true
AIRFREIGHT DEPARTMENT
AIRFREIGHT CUSTOMS IMPORT CLEARANCE PROCEDURE
Document NO: BLX-TZA-AIR-PRO-0005 REV 04
Effective date: 23 January 2020
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origin of the cargo and to obtain the preferential exemption under the “rule of
origin”.
A Copy of the COO must be forwarded in advance as it constitutes one of the
requirements to initiate the pre-clearance formalities in Tanzania. A the
Chamber of Commerce for each consignment must issue COO
5.1.8 CoC (Certificate of Conformity)
Certificate of Conformity is compulsory in Tanzania for a wide range of products
as stipulated under TBS on the Pre-shipment Verification of conformity (PVoC)
program, for which a comprehensive list can be obtained through the
authorized inspection bodies such as SGS or BV.
The CoC must be organized at the origin and by the shipper or supplier.
Note that failure to avail the CoC will result into a penalty of 15% of the CIF
value, and a risk of the consignment be rejected entrance into Tanzanian
market will also be substantial
Other documents may be required by the Authorities in order to execute the
clearance formalities, such as but not limited to Exemption letters, Permits from
Government bodies (TBS, TFDA, TAEC, GCLA etc.)
Such requirements are mainly linked to the nature of the goods and it is the
responsibility of the importer to obtain the relevant permits and documentation.
Depending on the agreed scope of work, BLX TZ can assist in obtaining some
of these permits
International Sanitary and Phytosanitary measure (ISPM) No 15 to confirm
treatment of wood packaging Materials
More information on some of the requirements can be found at the following
websites:
TFDA - www.tfda.or.tz
TAEC - www.taec.or.tz
GCLA - http://gcla.go.tz
AIRFREIGHT DEPARTMENT
AIRFREIGHT CUSTOMS IMPORT CLEARANCE PROCEDURE
Document NO: BLX-TZA-AIR-PRO-0005 REV 04
Effective date: 23 January 2020
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5.2 Import Clearance
5.2.1 Clearance under exemption
Bollore Transport and Logistics requires the full set of COPY of correct
clearance documents 4 working days before the arrival of the flight
The set of required documents are AWB/Invoice/Packing list and VAT
EXEMPTION certificate
The original AWB/INVOICE/PACKING LIST normally arrive by the cargo on
flight arrival
Note: If documents are delayed cargo will incur airport storage charges which
start after 3 days after cargo arrival and the current rate is USD 0.05per kg/per
day
5.2.2 Express clearance by CB1 bond by use of forms C12
Bollore Transport and logistics has established a bond for clearance of
perishables, AOG shipments and valuables without normal procedures
Bollore Transport and Logistics will perfect the bond once documentation
process is completed
5.2.3 Temporary importation by CB 10 bond
AIRFREIGHT DEPARTMENT
AIRFREIGHT CUSTOMS IMPORT CLEARANCE PROCEDURE
Document NO: BLX-TZA-AIR-PRO-0005 REV 04
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Bollore Transport and Logistics can arrange to clear TEMPORARY tools /
equipment by
CONSIGNEE will write a letter to the commissioner for customs giving reason
for temporary import, asking permit to clear on temporary import regime
Consignee will write a letter of undertaking to Bollore to confirm liability incase
full re-exportation of the goods is not done and taxes demanded by customs
Note:
C10 BOND, a security bond equal to the amount of taxes payable needs to be
put up with customs for the duration of the temporary import, Bollore Transport
and Logistics will take 10 working days to process the CB10 Bond.
Bollore Transport and Logistics will charge a percentage bond on the bond in
force (BIF)
5.2.4 Re – exportation
It is important for re-exportation of the temporary imports to be done by Bollore,
the same agent who did the import in order to control perfection and bond
cancellation. A bond cancellation fee is chargeable
In the event that items are not re-exported out of Tanzania within 12 months
extension must be sought for the bond to be extended or full taxes must be
paid
5.2.5 General clearance by TANCIS process
Based on receipt of full set of clearance documents as stipulated under section
1 –Summary of Documents, a customs entry declaration will be prepared &
submitted online by BLX TZ on the TANCIS system
The customs declaration can be done in 2 possible ways:
TANCIS PAD prior to aircraft arrival, awaiting manifest details
Provided full set of clearance documents are received from Baker Hughes prior
to aircraft arrival at Dar es Salaam airport, the declaration application can be
done in which case TRA will treat the declaration as PAD, awaiting manifest
registration details which once confirmed by the Airline will be uploaded and
linked by BLX TZ to the customs entry declaration on TANCIS
AIRFREIGHT DEPARTMENT
AIRFREIGHT CUSTOMS IMPORT CLEARANCE PROCEDURE
Document NO: BLX-TZA-AIR-PRO-0005 REV 04
Effective date: 23 January 2020
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TANCIS PMD – Post Manifest Declaration Clearance Plan
For customs declaration after aircraft arrival, BLX TZ will arrange for Post
manifest declaration on TANCIS.
Note: For both Plans i.e. PAD and PMD, it takes at least 2 working days for
BLX TZ to process customs declaration and customs to issue assessment
notice for tax payment provided there is no any rejection or request for extra
information/details.
In the event of a rejection, BLX TZ Declaration Desk will immediately inform
consignee and/ or the relevant Bolloré office. An automatic notification email
will be sent to the consignee and the Clearing Agent
If the declaration is successfully done TANCIS system generates out an
assessment notice (TANSAD) with reference number TZDA-15-Followed by
numerical number e.g. TZDA-15-100001
Furthermore, the system generates payment advise notice and payment control
number forms which are used for payment of the taxes assessed thereof.
Consignee or BLXTZ will arrange payment to TRA account through direct
online transfer or bank transfer.
Once the payment is made the same has to be reflected into the system so as
to be able to proceed for selectivity which shows level of intervention on
physical cargo verification by Customs
5.2.6 Customs selectivity – CRMS
Upon payment of Taxes, the CRMS will indicate the level of physical customs
selectivity, which can be as follows:
Release Notice: Direct release without physical verification
Selectivity Notice: Physical verification compulsory
5.2.7 Customs Verification
If CRMS issue Selectivity Notice (The physical verification is compulsory).
Bollore Transport and Logistics Tanzania Ltd will arrange with the handling
agent (Swiss port or DHL) for physical verification
AIRFREIGHT DEPARTMENT
AIRFREIGHT CUSTOMS IMPORT CLEARANCE PROCEDURE
Document NO: BLX-TZA-AIR-PRO-0005 REV 04
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Upon completion of the verification exercise, the customs officer will input the
verification account on CRMS, waiting for the same to be reviewed by the
customs supervisor at the airport for issuance of Release Notice.
In case of any additional items & /or discrepancies found in the declaration
documents, customs will hold the customs release and will raise a query which
the consignee / Appointed clearing agent will be required to justify by providing
reasonable explanations & /or confirm compliance with the findings i.e.
Agreeing to pay the related additional taxes as well as applicable penalty
charges
5.2.8 TANSAD (Tanzania Single Administrative Document)
Upon completion of Customs verifications, Customs will finalize the verification
remarks on TANCIS and issue TANSAD which enables the customs release
order to be printed.
5.2.9 Customs Release Order
A Copy of the TANSAD needs to be printed and lodged at Customs to enable
them to issue the Customs release Order
5.2.10 Payment of Handling and Storage Charges
After obtaining release order from customs, BLX TZ will arrange to obtain from
and pay to handling agent on behalf of the consignee all Handling and storage
charges. BLX TZ will bill these charges to the consignee along with service
charges before or after delivery of the cargo
5.2.11 Gate Pass Issuance
Customs release order and handling + storage charges receipts along with
other supporting documents such as AWB, packing list etc. will submitted to
Handling Agent security desk for gate pass issuance.
Once it is confirmed that all relevant charges were paid and all required
documents are submitted, Handling Agent security section will issue gate pass
the same day of submission
5.2.12 Carry – Out Process
AIRFREIGHT DEPARTMENT
AIRFREIGHT CUSTOMS IMPORT CLEARANCE PROCEDURE
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Handling Agent security section after issuing gate pass the same day of
submission has to finalize carry-out procedure at TANCIS system to enable
close the said file (shipment) completely)
The truck will then be dispatched for loading and then delivery to the appointed
local warehouse/consignee’s premises
5.3 Imports under exclusive mandate of TASAC and GPSA
Implementation of The Tanzania Shipping Agencies Act, 2017 and The Public
Procurement Regulations, 2013 were made effective in 2019. Tanzania
Shipping Agency Corporation (TASAC) and The Government Procurement
Services Agency (GPSA) have been given mandate to carry out customs
clearance as detailed below.
5.3.1 Clearance under TASAC
The government of Tanzania has mandated TASAC to carry out customs
clearance of all: minerals, mineral concentrates, machineries, equipment,
products or extracts related to minerals and petroleum, ammunition, live
animals, and arms government trophies or any other goods as the Minister may
by order published in the gazette.
Therefore, when importing the afore-mentioned cargoes, the customs
clearance procedure described above shall be carried out by TASAC.
5.3.2 Clearance under GPSA
GPSA is the government agency responsible for procurement and customs
clearance shipments consigned to the government of Tanzania, ministries
and/or any government agencies.
Therefore, when importing the afore-mentioned cargoes, the customs
clearance procedure described above shall be carried out by GPSA.
AIRFREIGHT DEPARTMENT
AIRFREIGHT CUSTOMS IMPORT CLEARANCE PROCEDURE
Document NO: BLX-TZA-AIR-PRO-0005 REV 04
Effective date: 23 January 2020
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5.4 Key performance indicators and responsibilities
Step Time frame Responsibility
Provision of Clearance Documents
(Full set)
Minimum 4 Days prior to aircraft arrival at Dar-es-salaam
Shipper / consignee or Bollore Country of Origin/ Loading
TANCIS formalities
2 Days after receipt of full set of copy documents. 3-4 working days for shipments with more than 50 line items per invoice.
Bollore Transport and Logistics Tanzania,
Payment of Duties & Taxes
Same confirmed TRA System
1 Days after completion of TANCIS formalities (If Bollore pays on behalf of the importer)
Bollore /consignee
Physical Customs Verification
1 Day after issuance of selectivity notice
Bollore Transport and Logistics Tanzania/Customs(TRA)
TANSAD Tanzania Single Administrative
Document and Customs Release
Order
1 Day after completion of physical verification
Customs (TRA)
Gate Pass Issuance Same day of customs release order issuance
Handling Agent
Carry-Out Process Same day of Gate pass issued Handling Agent
JMP/Manifest Same day of Gate pass / Carry-Out Issuance
Bollore Transport and Logistics Tanzania
Delivery of Cargo The same day of Gate pass issuance
Bollore
Days mentioned above are working days
AIRFREIGHT DEPARTMENT
AIRFREIGHT CUSTOMS IMPORT CLEARANCE PROCEDURE
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Effective date: 23 January 2020
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Important Note:
Cargo shall not be sent before sending copies of pre-alerts, which BLX TZ must
confirm, correctness before lodging to customs
Scan copy of clearance documents must be sent to the following email
addresses:
• Air Freight Manager
• Deputy Air Freight Manager
• Customer Service Supervisor
AIRFREIGHT DEPARTMENT
AIRFREIGHT CUSTOMS IMPORT CLEARANCE PROCEDURE
Document NO: BLX-TZA-AIR-PRO-0005 REV 04
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6.0 Process Map
Number of days
Airport clerk Airport customs officer Cargo handling agentSWISSPORT
Airfreight Customs Clearance Process
Lodge folder at
customs banker
Scan documents
and input into
ASY-SCAN
Examiner selected
in ASY-SCAN
Lodge folder to
customs for
examination
Locate cargo
Transfer cargo to
verification area
Contact verifying
officer for
verification or
release cargo
Obtain release
order
Verify goods
Put remarks in the
system
Secure handling
and storage
Carry out of
swissportGate Pass
TBS
Carry out of TRA
Swissport
approve Gate
Pass
Trace Cargo
Load cargo out of
airport
Custom Preventive
Section Confirm
Swiss port
security TAA/TBS/Security
TRA Gate Check &
TAA
AIRFREIGHT DEPARTMENT
AIRFREIGHT CUSTOMS IMPORT CLEARANCE PROCEDURE
Document NO: BLX-TZA-AIR-PRO-0005 REV 04
Effective date: 23 January 2020
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7.0 Revision history
Sn Rev No.
Revision date
Review made by;
Description Of Changes Made
1. 03 10, July 2018 QHSE
Manager(MR)
Revision made on; Procedure format 1.0 Scope and Purpose 2.0 Responsibilities 3.0 Reference Documents 4.0 Definitions & Abbreviations 5.0 Process & Methodology 6.0 Process Map 7.0 Revision history 8.0 Records
2.
04 17 January
2020
QHSE Manager(MR)
Review to include section 5.3 Clearance under TASAC and 5.4 Clearance under GPSA, 4.0 Definitions & Abbreviations to include GPSA and TASAC
AIRFREIGHT DEPARTMENT
AIRFREIGHT CUSTOMS IMPORT CLEARANCE PROCEDURE
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8.0 Records
• Airway bill (AWB)
• Commercial invoice
• Itemized packing list
• Authority letter
• Tax-payer identification number certificate
• C36 form
• EAC AND/OR SADC COO (Certificate of Origin)
• COC (Certificate of Conformity)
• VAT220A (APPROVED)