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PROJECT REPORT
ON
PERFORMANCE APPRAISAL PRACTICESIN AXIS BANK
Submitted B y
Submitted to Panjab University, Chandigarh
in partial fulfillment for the requirement
of the degree of
BACHELOR OF BUSINESS ADMINISTRATION
Submitted to: Submitted by:
Mrs. Monica Kani a !erma
""# $% rd year&
Pupin 'o.()%(****)))
KHALSA COLLE E FOR !OMEN
LUDHIANACERTIFICATE
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+ certify that the project report "PERFORMANCE APPRAISAL ON AXIS BANK# has been
underta en by me for the partial fulfillment of the requirement of degree of "achelor of "usiness
#dministration and is an original piece of or done by me and that no part of this project has been submitted for any other degree, diploma, fello ship or similar title in university or in any
other university.
+ e-press my sincere gratitude to my advisor Mrs. Monica for her valuable guidance support and
cooperation e-tended for completion of this project.
KANIKA
VERMA
143100
00444
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CERTIFICATE
his is to certify project report entitled "PERFORMANCE APPRAISAL ON AXIS BANK#
submitted for the degree of ""# does carry out a bonafide research or under my guidance,
and no part of this project has submitted for any other degree.
P$o%e&t 'd(i)o$
M$)* Mo+i&'
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PREFACE
Managing human resources in today/s dynamic environment is becoming more and more
comple- as ell as important. 0ecognition of people as a valuable resource in the organi1ation
has led to increases trends in employee maintenance, job security, etc
My research project deals ith 2Performance #ppraisal as carried out at #3+S "#'K 4 5. +n
this report, + have studied 6evaluated the performance appraisal process as it is carried out in the
company.
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ACKNO!LED EMENT
+ hereby ta e this opportunity to put on record my sincere than s to Mrs. Monica $Project 7uide&
for her valuable suggestion and cooperation to achieve the tas .
+ ould also li e to e-press my sincere than s and gratitude to my ban s guide Paran 7upta
$customer service&.8e have been immensely contributive ith his ideas hich as the guiding
light during the entire tenure of this or
Kani a !erma
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INDEX
S$ +o Co+te+t) P',e +o*
Company profile
0evie of the literature0esearch Methodology6 9bjective
4imitation
Conclusion
Suggestions
"ibliography
#ppendi- 6 :uestionnaire
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COMPAN- PROFILE
AXIS BANKS LTD
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HISTOR- OF THE COMPAN-
AXIS BANK LTD*
A.i) B'+/ Limited , formerly UTI B'+/ is a financial services firm that had begun
operations in (;;), after the 7overnment of +ndia allo ed ne private ban s to be established.
he ban changed its name to #-is "an in #pril . 'aya , Shi ha Sharma as named as
the ban ?s managing director and C@9 on une
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85 C "an are around
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he "an today is capitali1ed to the e-tent of 0s. )*;.;* cores ith the public holding $other
than promoters and 750s& at D%.B%G. +t is also listed in the top (** most trusted brands of +ndia
in the "rand rust 0eport.
#-is "an operates the orld/s highest # M site at aegu, Si im at (%,
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THE 0ISION AND THE CORE 0ALUES OF AIXS BANK
0ISION1
o be the preferred financial solutions provider e-celling in customer delivery through insight,
empo ered employees and smart use of technology
CORE 0ALUES
Customer Centricity
@thics
ransparency
9 nership
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ACTI0ITIES FROM AXIS BANK
C0@5+ C#05
C9'SUM@0 "#'K+'7
C90P90# @ "#'K+'7
+'#'C@ 6 +'SU0#'C@
+'!@S M@' "#'K+'7
M90 7#7@ 49#'
P0+!# @ "#'K+'7
P0+!# @ @:U+ H
E@#4 8 M#'#7@M@'
A,$i&u2tu$e 3 Ru$'2 B'+/i+,
#-is "an one of the largest private sector financer in +ndia for #griculture loans i1 0etail
#gree 6 Corporate #griculture.
A.i) Remit O+2i+e
his is a convenient and secure portal for '0+s to remit money to +ndia, generally required for
maintenance of their relatives. +t is a gro ing revenue stream for the ban , ith more and more
'0+s registering to avail of the highly competitive e-change rates and convenient online facility.
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RE0ENUE AND NET INCOME IN 4566
0evenue F rupees...(;A.
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PERSON ACCOUNT
E')y A&&e)) S'(i+,) A&&ou+tPresenting, #-is "an ?s @asy #ccess Savings #ccount. he account is an endeavor by the "an
to understand the consumers? needs and redefine ban ing to suit your requirements for a truly
comfortable ban ing e-perience. @asy #ccess Savings #ccount gives you instant access to your
money any here, anytime. Possessing a range of unmatched features, it has been devised to
better suit the convenience of our eclectic client base.
S'2'$y A&&ou+t
Ee, at #-is "an , believe in providing total financial solutions to the employer as ell as the
employee, through the salary relationship. Ee understand that each employee in an organi1ationis at a different station of life having different financial and ban ing needs.
Cu)tomi>ed )o2utio+)
9ne solution may not fit all. herefore, each employee in an organi1ation is offered a 1ero
balance salary account and associated privileges commensurate ith her his net monthly salary.
9ur Salary #ccount offering has si- variants, as follo sL
Private Salary F or employees ith net monthly salary of 0s.D,**,*** F or more
Eealth Salary F or employees ith net monthly salary of 0s.
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Be+e7it) 7o$ t
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Pensioner records are credited centrally through its Centrali1ed Pension Payment 8ub
$CCP8& at Mumbai.
imely issue of ormF (B# for ta- deducted at source in the immediately previous
financial year
imely revisions based on changes in rates of Pension or 5earness #llo ance, done
centrally from the CCP8
!ome+?) S'(i+,) A&&ou+t
or the oman of today
Presenting, #-is "an ?s Eomen?s Savings #ccount. he account is an endeavor by the "an to
understand the consumers? needs and redefine ban ing to suit your requirements for a truly
comfortable ban ing e-perience. Eomen?s Savings #ccount gives you instant access to your
money any here, anytime. Eith the Eomen?s Savings #ccount, you can manage your money
and your life and urthermore #-is "an ?s Eomen?s Savings #ccount ensures that you have
enough time for all the important things in life.
LOANS
HOME LOAN
:uic and easy home loans
'eed help buying a home
#-is "an offers affordable and fle-ible housing loans that can turn your dream of o ning a
home into reality.
+f rising real estate prices have pushed the house you coveted beyond your budget, #-is "an ?s
unmatched home loans ill put it ithin reach. he attractive interest rates and minimal
processing fees ma e our home finance products a first choice for savvy buyers. +n addition,
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features such as fle-ible tenures, transparent processing and quic service have made our
products stand out among the best home loans in +ndia.
Ee have products to suit every budget, taste and need. Ehether you are selfFemployed or
salaried, ant a floating or fi-ed rate, #-is "an ill offer a loan that is just right for you.
C'$ Lo'+
Car 4oans in +ndia F #-is "an Car 4oans
#-is "an offers uniquely tailored car loan products that ta e the pain and hassle out of buying a
car. le-ible, transparent, quic , and costFeffective, our car loans put the joy bac into o ning a
car.
#t #-is "an , e reali1e that o ning a car has increasingly become a necessity. "ut e also
reali1e that the price tag of your dream car may be just outside your immediate grasp. #-is
"an ?s #uto 4oans are just hat you need to bridge the gap.
5esigned specifically to meet the needs of a modernFday car buyer, our car loans offer attractive
interest rates and orryFfree procedures. Ehat?s more, our streamlined car finance processes
ensure that you can drive a ay in your dream vehicle in quic time.
he +ndian car buyer is spoilt for choice from topFofFtheFline sedans to noFfrills family
hatchbac s, there?s a car for every taste and budget. 0egardless of your choice or budget, #-is
"an can help you ith an attractive car loan.
So, don?t put a bra e on your desires. 7et your dream vehicle ith one of the best car loans in
+ndia.
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Pe$)o+'2 Lo'+
:uic and easy personal loans
#re you in need of some quic cash
Presenting #-is "an ?s Personal 4oans. 7o on your dream holiday, buy the latest lifestyle gi1mo,
gift your ife a lovely diamond ring, renovate your house or just squash a temporary cash
crunch.
4et us give you a helping hand. 9ur personal loans ill meet all your personal requirements.
4oans available for salaried individuals
Special loans for 5octors, Chartered #ccountants, @ngineers, #rchitects and CS
4oans are available from 0s ( lac to 0s
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Edu&'tio+ Lo'+
8igher education ithin your reach
#-is "an ?s Study Po er aims to provide financial support to deserving students for pursuing
higher professional or technical education in +ndia and abroad. he loan ould be provided to
students ho have obtained admission to careerForiented courses e.g., medicine, engineering,
management etc., either at the graduate or postFgraduate level.
@u'+tum o7 Lo'+
he quantum of finance under the scheme is capped at 0s (*.** lacs for studies in +ndia and
0s
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ATM CARDS SER0ICES
CREDIT CARD
o2d C$edit C'$d
#-is "an presents an e-clusive credit card for e-clusive people F 7old Credit Card. Eith it you
can access special features and avail the best benefits.
Si2(e$ C$edit C'$d
Sheer Surprises coming your ay
Presenting, #-is "an ?s Silver Credit Card. 'o , you can e-perience freedom li e never before.
reedom from cash, long queues and all other hassles.
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ithout divulging your credit card details.
#ll you need is your #-is "an Credit Card and an +nternet connectionN
8o
>ust follo these simple steps to start secure online shopping.
Re,i)te$
0egister once ith your #-is "an Credit Card details. #ccept the terms and conditions and add
personal details to get your unique login and pass ord.
e+e$'te
Simply specify the amount you ant to shop for ith your e F shop Card. +t should be ithin the
available limit on your #-is "an Credit Card.
E 1S
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he 7old plus 5ebit Card is an effort from #-is "an to offer our customers the best value
possible through a debit card. #vailable only to our most privileged Savings "an account
holders, the 7old plus 5ebit Card mirrors your success and needs ith a host of privileges,
benefits and e-clusive value deals.
o2d Debit C'$d
@arn hile you shop
#-is "an ?s 7old 5ebit Card is more than just a debit card. +t comes ith a host of enhanced
benefits and re ard program. +t is e-clusively issued to our Premium Salary account customers,it is a result of our constant @ndeavour to understand your requirements and design products and
services eeping you in mind
C2'))i& Debit C'$d
@asy access to your account, no matter here you are
Modern times necessitate that you need to have access to your money anytime and any here.
he #-is "an +nternational 5ebit Card addresses this need.
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# deposit access program, the 5ebit Card redefines convenience. #part from being an # M
$#utomated eller Machine& Card used for ithdra ing cash, it also enables you to shop and
ma e cashless purchases. Hou can use the card to ma e payments at shops, department stores,
restaurants, petrol pumps and many more outlets in +ndia and overseas.
he #-is "an 5ebit Card is a !+S# @lectron Card and is accepted at !+S# and !+S# Plus
# Ms orld ide and all merchant establishments using electronic terminals and displaying the
!+S# @lectron sign.
SAFEDEPOSITELOCKER
Unmatched protection for your valuables
4oo ing for a safe storage place for your valuables
# Safe 5eposit 4oc er ith #-is "an is the solution to your concern. 4ocated at select
branches in cities all over the country, our loc ers ensure the safe eeping of your valuables.
Ad('+t',e)
Eide #vailabilityL #s on 'ovember %*,
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#-is "an is authori1ed by 0eserve "an of +ndia $0"+& and 7ovt. of +ndia for collecting
+ncome other 5irect a-es and Central @-cise 6 Service a- since #ugust
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Ee at #-is "an reali1e your need to ma e your home as secure in reality, as it is in your mind,
hich is hy e, in association ith "ajaj #llian1 7eneral +nsurance bring you F S'7e Home , an
insurance policy e-clusively designed for #-is "an customers, hich provides protection for
your property and valuables at your home.
F'mi2y He'2t