TECHNOLOGY FOR STRATEGY EXECUTION
Lessons learned from Middle East government and non-government entities
PEDRO PEREIRA,Vice President, Corporater Middle East
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2003Entrepreneur with Business in Digital
Marketing
2005Market Intelligence
Manager for IT Retail
2008 2011
Performance Management Expert specialized in implementing technology for strategy execution
P E D R O P E R E I R A
10 years experience in IT and Balanced Scorecard Subjects
2007
* First BSC Software Implementation
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AGENDA
• Strategy execution software... Lessons learned from Middle East organizations.
• Pillars of a successful software implementation for strategy execution frameworks.
• Main requested components of a strategy software.
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Strategy at the center peace of the organization...
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Process
Quality Projects
Risk Finance
Operational HR
Vision, Mission, Strategy
Strategy at the center peace of the organization...
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What should drive a strategy execution software selection?
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What should drive a strategy execution software selection?1. Communicating strategy can be boosted with a good software!!!
Easy access to the info + quick navigation on the management system
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What should drive a strategy execution software selection?1. Communicating strategy can be boosted with a good software!!!
Easy access to the info + quick navigation on the management system
2. Adapting to changes on the entire framework during strategy review cycles is not an easy job for some IT companies...In-house development versus off the shelf implementation
Friday, December 14, 12
What should drive a strategy execution software selection?1. Communicating strategy can be boosted with a good software!!!
Easy access to the info + quick navigation on the management system
2. Adapting to changes on the entire framework during strategy review cycles is not an easy job for some IT companies...In-house development versus off the shelf implementation
3. Collecting data - what is myth and truth about data collection?Automate strategy starts with the process not the data. IT readiness shouldn’t stop your strategy software implementation...
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DEPARTMENT OF JUST ICE IN ABU DHABI
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DEPARTMENT OF JUST ICE IN ABU DHABI
O B J E C T I V ETo implement an Integrated Strategy and Performance Management System (ISPMS) enabling them to Manage and Monitor their performance throughout the entire organization, including all courts in Abu Dhabi and related regions.
Friday, December 14, 12
DEPARTMENT OF JUST ICE IN ABU DHABI
O B J E C T I V ETo implement an Integrated Strategy and Performance Management System (ISPMS) enabling them to Manage and Monitor their performance throughout the entire organization, including all courts in Abu Dhabi and related regions.
Review and fine-tune the strategyImplement an Integrated Strategy and Performance Management System
P R O J E C T
Friday, December 14, 12
DEPARTMENT OF JUST ICE IN ABU DHABI
O B J E C T I V ETo implement an Integrated Strategy and Performance Management System (ISPMS) enabling them to Manage and Monitor their performance throughout the entire organization, including all courts in Abu Dhabi and related regions.
Review and fine-tune the strategyImplement an Integrated Strategy and Performance Management System
P R O J E C T
Integrating 85 Bureaus, Divisions & Sections Adapting specially conceived strategic framework Providing an easy to use and easy to navigate system Changing the strategy in two years-time Involving everyone including Data Entry Users
C H A L L E N G E S
Friday, December 14, 12
DEPARTMENT OF JUST ICE IN ABU DHABI
O B J E C T I V ETo implement an Integrated Strategy and Performance Management System (ISPMS) enabling them to Manage and Monitor their performance throughout the entire organization, including all courts in Abu Dhabi and related regions.
Review and fine-tune the strategyImplement an Integrated Strategy and Performance Management System
P R O J E C T
Integrating 85 Bureaus, Divisions & Sections Adapting specially conceived strategic framework Providing an easy to use and easy to navigate system Changing the strategy in two years-time Involving everyone including Data Entry Users
C H A L L E N G E S
85 Organizational Units (Bureaus, Divisions, and Sections) 70 Dashboards 550 KPIs Customized structure Customized navigation Full Arabic Implementation
D E L I V E R Y
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Pillars of a successful strategy software implementation
ALIGN
TRANSLATE
COMMUNICATE
ACTION
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Pillars of a successful strategy software implementation
Initiation Phase
2. Readiness Assessment
1-2 working weeks
Design & Configuration
3-7 working weeks
3. Design 5. Configuration
8. Value Added Services & Project Management Reviews
6. Testing Acceptance
Final Delivery
7. End Users Workshop Training
2-3 working weeks
4. Super Users Certification Training --- Knowledge Transfer ---
1. Software Installation
Out of the box software solution
Focus on Knowledge Transfer
No development - read to run
Rich functionalities
Easy to use
Quick implementation
Flexibility
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Main features requested... STRATEGY MAPS
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SCORECARDSMain features requested...
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KPI’s AND MEASURESMain features requested...
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STRATEGIC INITIATIVESMain features requested...
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RISK MANAGEMENTMain features requested...
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DASHBOARDSMain features requested...
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EXECUTION PREMIUMMain features requested...
Governance Meetings, Strategy Reviews, Operating Reviews
Portfolio & Programs Management
Exception & Alert Reports
Offline contents, PPTs & PDFs generation
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CONCLUSIONS
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CONCLUSIONS
You can start using software for strategy early on the processBut remember that is not all softwares out there flexible enough to adapt
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CONCLUSIONS
You can start using software for strategy early on the processBut remember that is not all softwares out there flexible enough to adapt
Moving from Excel and PPT to WEB will help you to quickly communicate Take advantage of web based solutions “off-the-shelf” to get people involved
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CONCLUSIONS
You can start using software for strategy early on the processBut remember that is not all softwares out there flexible enough to adapt
Moving from Excel and PPT to WEB will help you to quickly communicate Take advantage of web based solutions “off-the-shelf” to get people involved
Data integration is important, but not priority for strategy execution softwaresIt is not a BI or ERP! Most of the strategic data are intangible assets
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THANK YOU
PEDRO PEREIRA,Vice President, Corporater Middle East
Friday, December 14, 12