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Benchmarking Corporate Responsibility
EAUC 12TH Annual Conference
University Exeter 2nd April 2008
Helps with internal data consolidation
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Corporate Responsibility
Overview of BITC’s approach to benchmarking CR
Why it can work in the HE Sector
Benchmarking Corporate Responsibility
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Corporate Responsibility- what is it?
A organisation’s positive impact on society & the environment through its operations, products or services & through its interaction with key stakeholders - such as employees, investors, customers, communities & suppliers
So how do you benchmark this?
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You can’t fatten a pig by weighing it!
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Our benchmarking tool - Corporate Responsibility Index?
0
50
100 Co
Sector
Index
Framework
Measuring Managing Reporting
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CR Index Model
Corporate Strategy
IntegrationPerformanceand Impact
Management
Community
Marketplace
Workplace
Environment
Assurance process
3 Env Impacts
3 Social Impacts
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The Questions
Corporate Strategy Integration
Performanceand Impact
Management
Values
CR principles
Leadership
Advocacy
Risk mgmt
Policies
Integration of principles
Business conduct
Performance mgmt
Remuneration systems
Strategic decision-making
Training & development
Senior training
Stakeholder engagement
Reporting
Key issues
Objectives/ targets
Allocation of responsibilities
Training/ support
Internal monitoring and reporting
Measuring and reporting
Scope of data
Quality of data
Target setting
Performance improvement
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Processes in place for managing risks/opportunities
Allocation of core responsibilities
Effective stakeholder engagement
Transparency and disclosure
Impact and continuous improvement
Key themes in the CR Index
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0
10
20
30
40
50
60
70
80
90
100
2002 2004 2006 2007
Overall
Strategy
Integration
Management
Performance
Assurance
Corporate Index - an improving picture
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Community•Regulation & being seen as a responsible corporate citizen
•Economic development & employment
•Access to, and diversity within HEI’s
•Widening participation & lifelong learning
•Regional/Local partnerships &collaboration activities
•The impact of transient student population
•Encouraging students to participate in community, volunteering activities
Corporate Responsibility in the HE Sector
Business in the Community at CIPD Conference 2003
Environment•Energy use & carbon emissions.
•Waste & recycling management
•Travel management
•Procurement & supply chains
•Biodiversity
•Water management
•The built environment/construction,maintenance & refurbishment
•Knowledge production & transfer
Source: CR Index
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Corporate Responsibility in the HE Sector
Business in the Community at CIPD Conference 2003
Workplace•Recruitment & retention of high quality staff
•Equality & Diversity
•Staff performance, development & reward management
•Staff wellbeing & welfare
•Health & Safety
Marketplace•Quality in teaching/research/knowledge transfer •Widening participation in lifelong learning
•Compliance with regulating bodies
•Reputation & the advancement of HE
•Managing course supply & demand
•Graduate employability
•Relations with student unions
•Procurement & delivering value for money
Source: CR Index
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Why benchmarking can work in the HE Sector
Provides management information and gap-analysis
Reinforces good practice & helps drive continuous improvement
Challenges how systematic & integrated CR is
Helps with data consolidation
Provides a communication tool with internal & external stakeholders
Provides a focus on the “extra-financial” – the issues that help differentiate institutions and make some Universities “World Class”
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What makes a ‘University that Counts’
= leadership and commitment at the highest level
= policies to ensure responsible behaviours across the business
= CR issues integrated into strategic decision making,
= objectives and targets set to drive continuous improvement
= clear responsibilities defined at all levels
= effective communication to share learning and knowledge
= training for relevant staff to ensure delivery of objectives
= process for stakeholder consultation and engagement
= monitoring systems to assess and report progress
= public reporting of key issues, targets and performance
= willingness to disclose information and share best practice
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BITC Members