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Building An Application On The SugarCRM Platform
John Mertic
©2011 SugarCRM Inc. All rights reserved.
7/20/12 1
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Who Am I?
l John Merticl Contact Info
l http://jmertic.wordpress.coml Twitter: @jmerticl [email protected] ( SugarCRM )l [email protected] ( PHP )
l Community Manager for SugarCRMl http://www.sugarcrm.coml http://developers.sugarcrm.com/wordpressl Twitter: @sugarcrmdev
©2012 SugarCRM Inc. All rights reserved.
27/20/12
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My books
3/24/2011
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http://amzn.to/enioPVhttp://t.co/UFRHNSO
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What is CRM?
What is SugarCRM?
Why build on SugarCRM?
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Customer Relationship Management
What is CRM?
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CRM is about Customers
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CRM is about Growing and Retaining Customers
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SugarCRM: The World’s Fastest Growing CRM Company
l Businessl Leading provider of Open Source CRM Softwarel Founded April 2004 in Cupertino, California l Europe Head Office in Munich, Germanyl IBM Global Alliance Partner
l Market Tractionl Award winning productsl 3rd largest global CRM Providerl 1M users, 80,000+ organizationsl 400+ partners on five continents
l Fastest Growing l 118%+ billings growth Q1 2012 over Q1 2011l > 11 Million downloads l 2,500+ New customers in 80 countries
Leader Position in CRM for
Midmarket - June 2010
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Sugar Editions
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We Believe in Putting the User First
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We Believe in an Open Cloud
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We Believe in an Open Ecosystem
Integrations Social
CloudMobile
SugarCRMOpen Ecosystem
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OW2 Ecosystem
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Where is CRM going?
x AnythingRelationship Management
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Where is CRM going?
xRM is about Connections
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Where is CRM going?
xRM is about Building and Fostering Connections
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Why not just use one of the million existing web frameworks?
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Evolution of Web Development
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So what does SugarCRM give you?
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Modular Design
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Source: http://nl.wikipedia.org/wiki/Bestand:Puzzle-piece.jpg
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MVC Framework
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Metadata Driven Views
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User Authentication and Access Control
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External Services Integration
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Web Services API
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Ease of Administration
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Source: http://www.flickr.com/photos/44124284912@N01/428051636
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Easy to use developer tools
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Source: http://www.flickr.com/photos/skistz/398429879
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Upgrade safeness
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Source: http://www.flickr.com/photos/christianacare/5124005356
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Resources
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http://www.sugarforge.org
http://amzn.to/enioPV
http://t.co/UFRHNSO
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SugarCRM Community
Join the Monthly Community Webinar
When: 3rd Wednesday of each month at 11:00am US Eastern Time
Where: WebEx ( http://bit.ly/iJANYC )
7/20/12 ©2009 SugarCRM Inc. All rights reserved.
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Questions?
@2011 SugarCRM Inc. All rights reserved.
3/24/2011
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