Download - Business English Email Quiz
The Ultimate Business English Email Quiz Feedback at End Version
The Ultimate Business English Email Quiz Feedback at End Version
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First view these videos.How to Write a Formal Business Email in English
How to Write Informal Business Emails in English
The Grammar of Business Emails in English
Formal and Informal Business Request Emails in English
Choose the best answer.
15 questionsAnswers at the end of the quiz.
Pause the video for more time to answer.
1. You are writing to a close colleague/coworker.Choose the best greeting and sign off.
(A) Dear Kylie, - Yours sincerely,
(B) Hello Kylie, - Yours faithfully,
(C) Hi Kylie, - Regards,
(D) Dear Ms. Kylie, - Regards,
2. You are writing to Sandra Jenkins who you do NOT know well.
The best greeting is:
(A) Dear Ms Porter
(B) Hey Sandy
(C) Dear Sandra
(D) Dear Ms. Sandra
3. You are writing to inform a colleague about a meeting.
The best subject line is:
(A) monthly sales meeting is on tomorrow at 9.30
(B) meeting
(C) sales meeting arrangements
(D) - (no subject)
4. You are writing to a member of your team on a Monday to request (ask for) a report.
The best opening is:
(A) How was the weekend?
(B) I want the report right now.
(C) I’m writing to see if you have completed the report.
(D) My weekend was fantastic. My daughter had a wonderful birthday party with clowns and balloons, and she got at least twenty presents.
5. Which small talk phrase is correct?
(A) How are you turning?
(B) How are you going?
(C) I wish you are well.
(D) How did the conference went?
6. Which topic phrase is correct?
(A) I am writing in regards to your complaint.
(B) I’m writing regarding to your complaint.
(C) I’m writing concern your complaint.
(D) I write regarding your complaint.
7. Which purpose phrase is correct?
(A) I am writing inform you about our brand new product.
(B) I’m writing informing you about our brand new product.
(C) I’m writing to tell you our brand new product.
(D) I’m writing to let you know about our brand new product.
8. Which request is correct?
(A) I would grateful if you could fill in the attached form.
(B) Could you please fill in the attached form?
(C) I would appreciate it you could fill in the attached form.
(D) Would you mind to fill in the attached form?
9. Which request is best for a simple request for information?
(A) Would it be at all possible for you to send me a product brochure?
(B) Send me your product catalogue please.
(C) Could you please send me your product catalogue?
(D) Send me your catalogue ASAP!
10. Which phrase for referring to attachments is NOT correct?
(A) The July report is attach.
(B) Attached you’ll find the July report.
(C) Please find the July report attached.
(D) I’ve attached the July report.
11. Email Acronyms 1
What does the following acronym mean?
FYI
12. Email Acronyms 2
What does the following acronym mean?
BTW
13. Email Acronyms 3
What does the following acronym mean?
TIA
14. Which closing ‘question’ phrase is correct?
(A) If you have some questions, don’t hesitate to contact me.
(B) If you have any question, just ask.
(C) Feel free to contact if you have any questions.
(D) If you have any questions, please don’t hesitate to contact me.
15. Which closing ‘future contact’ phrase is correct?
(A) Look forward to hear you.
(B) Look for to hearing from you.
(C) I look forward to hearing from you.
(D) I looking forward to hearing from you.
Answers
Let’s see how you went!
1. You are writing to a close colleague/coworker.Choose the best greeting and sign off.
(A) Dear Kylie - Yours sincerely
(B) Hello Kylie - Yours faithfully
(C) Hi Kylie - Regards
(D) Dear Ms. Kylie - Regards
Yours sincerely and yours faithfully are usually for
letters.
Dear + first name and Kind/Best regards for a more formal email.(Dear + title + first name is always wrong.)
xxx x
2. You are writing to Sandra Jenkins who you do not know well.
The best greeting is:
(A) Dear Ms Jenkins
(B) Hey Sandy
(C) Dear Sandra
(D) Dear Ms. Sandra
Dear + first name is usually the appropriate greeting for formal
emails.
xx
x
more letter style
too informal
3. You are writing to inform a colleague about a meeting.
The best subject line is:
(A) monthly sales meeting is on tomorrow at 9.30
(B) meeting
(C) sales meeting arrangements
(D) - (no subject)
too long
too general
impolite
xx
xx
4. You are writing to a member of your team on a Monday to request she send you a report.
The best opening is:
(A) How was the weekend?
(B) I want the report right now.
(C) I’m writing to see if you have completed the report.
(D) My weekend was fantastic. My daughter had a wonderful birthday party with clowns and balloons, and she got at least twenty presents.
xx
xrude
no small talk
too much small talk
no small talk
5. Which small talk phrase is correct?
(A) How are you turning?
(B) How are you going?
(C) I wish you are well.
(D) How did the conference went?
xx
x
We don’t use the word ‘turning’ here.
I hope you are well.
Past simple question - How did the the conference go?
6. Which topic phrase is correct?
(A) I am writing in regard to your complaint.
(B) I’m writing regarding to your complaint.
(C) I’m writing concern your complaint.
(D) I write regarding your complaint.
xx
x concerning
regarding sthno ‘to’
I am writing - present continuous
7. Which purpose phrase is correct?
(A) I am writing inform you about our brand new product.
(B) I’m writing informing you about our brand new product.
(C) I’m writing to tell you our brand new product.
(D) I’m writing to let you know about our brand new product.
xx
x
to inform you about sthto inform you about sth (something)
to tell you about sth
8. Which request is correct?
(A) I would grateful if you could fill in the attached form.
(B) Could you please fill in the attached form?
(C) I would appreciate it you could fill in the attached form.
(D) Would you mind to fill in the attached form?
be
if - I would appreciate it if you could + V
mind filling in mind V+ing
xxx
9. Which request is best for a simple request for information?
(A) Would it be at all possible for you to send me a product brochure?
(B) Send me your product catalogue please.
(C) Could you please send me your product catalogue?
(D) Send me your catalogue ASAP!
xx
x
a little too polite
impolite
very rude
10. Which phrase for referring to attachments is NOT correct?
(A) The July report is attach.
(B) Attached you’ll find the July report.
(C) Please find the July report attached.
(D) I’ve attached the July report.
These are ALL correct
These are ALL correct
These are ALL correct
is attachedx
11. Email Acronyms 1
FYI =For your information,...FYI, I’ve attached the sales report you wanted.
12. Email Acronyms 2
BTW = By the way,...
...so that’s why the delivery was delayed.
By the way, did you speak to Caroline?
13. Email Acronyms 3
TIA = Thanks in advance.
Hi Steve
Could you please send me your new product brochure?
TIA
Jen
14. Which closing ‘question’ phrase is correct?
(A) If you have some questions, don’t hesitate to contact me.
(B) If you have any question, just ask.
(C) Feel free to contact if you have any questions.
(D) If you have any questions, please don’t hesitate to contact me.
xx
x
any questions
any questions
contact me
15. Which closing ‘future contact’ phrase is correct?
(A) Look forward to hear you.
(B) Look for to hearing from you.
(C) I look forward to hearing from you.
(D) I looking forward to hearing from you.
hearing from
foward to
x
xx
I’m looking (less formal) or I look (more formal)
Results
• 15 Your an email master!
• 12-14 Fantastic.
• 7-11 Not bad, but check carefully to see where you made mistakes.
• <6 Keep studying email style and useful phrases.
Review
VideosHow to Write a Formal Business Email in English
How to Write Informal Business Emails in English
The Grammar of Business Emails in English
Formal and Informal Business Request Emails in English
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