![Page 1: CALACT 2016 SPRING CONFERENCE AND EXPO HOW TO … Sheardown CalACT... · 2016. 4. 6. · keith sheardown transit academy calact 2016 spring conference and expo how to create a learning](https://reader034.vdocuments.net/reader034/viewer/2022052015/602dfc15288d7912f464a54e/html5/thumbnails/1.jpg)
KEITH SHEARDOWN TRANSIT ACADEMY
CALACT 2016 SPRING CONFERENCE AND EXPO
HOW TO CREATE A LEARNING PROGRAM THAT MATTERS
![Page 2: CALACT 2016 SPRING CONFERENCE AND EXPO HOW TO … Sheardown CalACT... · 2016. 4. 6. · keith sheardown transit academy calact 2016 spring conference and expo how to create a learning](https://reader034.vdocuments.net/reader034/viewer/2022052015/602dfc15288d7912f464a54e/html5/thumbnails/2.jpg)
WHY DO WE TRAIN OUR PEOPLE IN THE FIRST PLACE?
![Page 3: CALACT 2016 SPRING CONFERENCE AND EXPO HOW TO … Sheardown CalACT... · 2016. 4. 6. · keith sheardown transit academy calact 2016 spring conference and expo how to create a learning](https://reader034.vdocuments.net/reader034/viewer/2022052015/602dfc15288d7912f464a54e/html5/thumbnails/3.jpg)
BETTER, FASTER, SAFER, EASIER
![Page 4: CALACT 2016 SPRING CONFERENCE AND EXPO HOW TO … Sheardown CalACT... · 2016. 4. 6. · keith sheardown transit academy calact 2016 spring conference and expo how to create a learning](https://reader034.vdocuments.net/reader034/viewer/2022052015/602dfc15288d7912f464a54e/html5/thumbnails/4.jpg)
IS IT WORKING? DOES IT MATTER?
![Page 5: CALACT 2016 SPRING CONFERENCE AND EXPO HOW TO … Sheardown CalACT... · 2016. 4. 6. · keith sheardown transit academy calact 2016 spring conference and expo how to create a learning](https://reader034.vdocuments.net/reader034/viewer/2022052015/602dfc15288d7912f464a54e/html5/thumbnails/5.jpg)
US COMPANIES SPENT UPWARDS
OF $70B ON TRAINING IN 2013
APPROX $1200 PER
EMPLOYEE
SOURCE: ATD
![Page 6: CALACT 2016 SPRING CONFERENCE AND EXPO HOW TO … Sheardown CalACT... · 2016. 4. 6. · keith sheardown transit academy calact 2016 spring conference and expo how to create a learning](https://reader034.vdocuments.net/reader034/viewer/2022052015/602dfc15288d7912f464a54e/html5/thumbnails/6.jpg)
73% OF RESPONDENTS WANTED MORE
CLASSROOM INSTRUCTION
9% ACTUALLY
LEARNED THEIR SKILLS FROM CLASSROOM INSTRUCTION
SAN DIEGO MTS TROLLEY EMPLOYEE
SURVEY – OCTOBER 2014
![Page 7: CALACT 2016 SPRING CONFERENCE AND EXPO HOW TO … Sheardown CalACT... · 2016. 4. 6. · keith sheardown transit academy calact 2016 spring conference and expo how to create a learning](https://reader034.vdocuments.net/reader034/viewer/2022052015/602dfc15288d7912f464a54e/html5/thumbnails/7.jpg)
FEWER THAN 30 % OF MILLENNIALS FEEL THEY HAVE THE OPPORTUNITY TO CONTRIBUTE TO THE BEST OF THEIR ABILITY AT WORK
gallop.com
Younger workers are the least engaged employees
![Page 8: CALACT 2016 SPRING CONFERENCE AND EXPO HOW TO … Sheardown CalACT... · 2016. 4. 6. · keith sheardown transit academy calact 2016 spring conference and expo how to create a learning](https://reader034.vdocuments.net/reader034/viewer/2022052015/602dfc15288d7912f464a54e/html5/thumbnails/8.jpg)
WHEN IT FAILS
▸ It is irrelevant / simply checking off a box
▸ It is training as a deliverable as opposed to
a learning experience
▸Delivered in one mode one time
▸ It is uninspiring
![Page 9: CALACT 2016 SPRING CONFERENCE AND EXPO HOW TO … Sheardown CalACT... · 2016. 4. 6. · keith sheardown transit academy calact 2016 spring conference and expo how to create a learning](https://reader034.vdocuments.net/reader034/viewer/2022052015/602dfc15288d7912f464a54e/html5/thumbnails/9.jpg)
SOMETIMES WE SEE THIS…
▸ “we need a better training program – build me some courses and lets get training our people”
▸ “It must be working – the smiley sheets give us a 5 out of 5”
▸We measure seats filled in a classroom and not the change in business performance
![Page 10: CALACT 2016 SPRING CONFERENCE AND EXPO HOW TO … Sheardown CalACT... · 2016. 4. 6. · keith sheardown transit academy calact 2016 spring conference and expo how to create a learning](https://reader034.vdocuments.net/reader034/viewer/2022052015/602dfc15288d7912f464a54e/html5/thumbnails/10.jpg)
![Page 11: CALACT 2016 SPRING CONFERENCE AND EXPO HOW TO … Sheardown CalACT... · 2016. 4. 6. · keith sheardown transit academy calact 2016 spring conference and expo how to create a learning](https://reader034.vdocuments.net/reader034/viewer/2022052015/602dfc15288d7912f464a54e/html5/thumbnails/11.jpg)
SHOW LEARNING ICEBERG
HOW WE LEARN
![Page 12: CALACT 2016 SPRING CONFERENCE AND EXPO HOW TO … Sheardown CalACT... · 2016. 4. 6. · keith sheardown transit academy calact 2016 spring conference and expo how to create a learning](https://reader034.vdocuments.net/reader034/viewer/2022052015/602dfc15288d7912f464a54e/html5/thumbnails/12.jpg)
OUR FOCUS HAS BEEN TRAINING WHEN IT NEEDS TO BE ABOUT LEARNING
![Page 13: CALACT 2016 SPRING CONFERENCE AND EXPO HOW TO … Sheardown CalACT... · 2016. 4. 6. · keith sheardown transit academy calact 2016 spring conference and expo how to create a learning](https://reader034.vdocuments.net/reader034/viewer/2022052015/602dfc15288d7912f464a54e/html5/thumbnails/13.jpg)
![Page 14: CALACT 2016 SPRING CONFERENCE AND EXPO HOW TO … Sheardown CalACT... · 2016. 4. 6. · keith sheardown transit academy calact 2016 spring conference and expo how to create a learning](https://reader034.vdocuments.net/reader034/viewer/2022052015/602dfc15288d7912f464a54e/html5/thumbnails/14.jpg)
DO YOU HAVE A STRATEGY TO MAXIMIZE INFORMAL LEARNING?
![Page 15: CALACT 2016 SPRING CONFERENCE AND EXPO HOW TO … Sheardown CalACT... · 2016. 4. 6. · keith sheardown transit academy calact 2016 spring conference and expo how to create a learning](https://reader034.vdocuments.net/reader034/viewer/2022052015/602dfc15288d7912f464a54e/html5/thumbnails/15.jpg)
![Page 16: CALACT 2016 SPRING CONFERENCE AND EXPO HOW TO … Sheardown CalACT... · 2016. 4. 6. · keith sheardown transit academy calact 2016 spring conference and expo how to create a learning](https://reader034.vdocuments.net/reader034/viewer/2022052015/602dfc15288d7912f464a54e/html5/thumbnails/16.jpg)
THE DIFFERENC
E BETWEEN OJT AND "SINK OR
SWIM LEARNING”
![Page 17: CALACT 2016 SPRING CONFERENCE AND EXPO HOW TO … Sheardown CalACT... · 2016. 4. 6. · keith sheardown transit academy calact 2016 spring conference and expo how to create a learning](https://reader034.vdocuments.net/reader034/viewer/2022052015/602dfc15288d7912f464a54e/html5/thumbnails/17.jpg)
BLENDED LEARNING… A COMBINATION OF INSTRUCTOR LED TRAINING, ELEARNING, INFORMAL LEARNING AND STRUCTURED OJT
![Page 18: CALACT 2016 SPRING CONFERENCE AND EXPO HOW TO … Sheardown CalACT... · 2016. 4. 6. · keith sheardown transit academy calact 2016 spring conference and expo how to create a learning](https://reader034.vdocuments.net/reader034/viewer/2022052015/602dfc15288d7912f464a54e/html5/thumbnails/18.jpg)
DELIVERY PLATFORMS DIGITAL AND ANALOG SELF-SERVE - LET THEM PULL KNOWLEDGE JOB AIDS / SOP LITE LUNCH + LEARNS VENDORS
![Page 19: CALACT 2016 SPRING CONFERENCE AND EXPO HOW TO … Sheardown CalACT... · 2016. 4. 6. · keith sheardown transit academy calact 2016 spring conference and expo how to create a learning](https://reader034.vdocuments.net/reader034/viewer/2022052015/602dfc15288d7912f464a54e/html5/thumbnails/19.jpg)
NHTSA TRAINING - MAKING TURNS
![Page 20: CALACT 2016 SPRING CONFERENCE AND EXPO HOW TO … Sheardown CalACT... · 2016. 4. 6. · keith sheardown transit academy calact 2016 spring conference and expo how to create a learning](https://reader034.vdocuments.net/reader034/viewer/2022052015/602dfc15288d7912f464a54e/html5/thumbnails/20.jpg)
![Page 21: CALACT 2016 SPRING CONFERENCE AND EXPO HOW TO … Sheardown CalACT... · 2016. 4. 6. · keith sheardown transit academy calact 2016 spring conference and expo how to create a learning](https://reader034.vdocuments.net/reader034/viewer/2022052015/602dfc15288d7912f464a54e/html5/thumbnails/21.jpg)
![Page 22: CALACT 2016 SPRING CONFERENCE AND EXPO HOW TO … Sheardown CalACT... · 2016. 4. 6. · keith sheardown transit academy calact 2016 spring conference and expo how to create a learning](https://reader034.vdocuments.net/reader034/viewer/2022052015/602dfc15288d7912f464a54e/html5/thumbnails/22.jpg)
FOUR KEY STEPS 1: IDENTIFY YOUR BUSINESS GOAL - SMART OBJECTIVES
![Page 23: CALACT 2016 SPRING CONFERENCE AND EXPO HOW TO … Sheardown CalACT... · 2016. 4. 6. · keith sheardown transit academy calact 2016 spring conference and expo how to create a learning](https://reader034.vdocuments.net/reader034/viewer/2022052015/602dfc15288d7912f464a54e/html5/thumbnails/23.jpg)
FOUR KEY STEPS 2: DEFINE THE PROBLEM THAT YOU ARE TRYING TO SOLVE – AND ESTABLISH THE ROOT CAUSE
![Page 24: CALACT 2016 SPRING CONFERENCE AND EXPO HOW TO … Sheardown CalACT... · 2016. 4. 6. · keith sheardown transit academy calact 2016 spring conference and expo how to create a learning](https://reader034.vdocuments.net/reader034/viewer/2022052015/602dfc15288d7912f464a54e/html5/thumbnails/24.jpg)
FOUR KEY STEPS 3: DESIGN AND PRODUCE ENGAGING CONTENT THAT WILL HELP YOUR PEOPLE ATTACK THE ROOT CAUSE OF THE PROBLEM
![Page 25: CALACT 2016 SPRING CONFERENCE AND EXPO HOW TO … Sheardown CalACT... · 2016. 4. 6. · keith sheardown transit academy calact 2016 spring conference and expo how to create a learning](https://reader034.vdocuments.net/reader034/viewer/2022052015/602dfc15288d7912f464a54e/html5/thumbnails/25.jpg)
FOUR KEY STEPS 4: MEASURE THE RESULTS